Subject to the terms and conditions of this warranty, Schlage lock company, llc (“Schlage”) extends a lifetime limited mechanical and 5-year finish warranty to the original consumer user (“Original User”) of Dexter by Schlage products (“Product”) against defects in material and workmanship, as long as the Original User occupies the residential premises upon which the Product was originally installed.
Full Answer
Does Schlage offer lifetime warranty?
Schlage stands behind its products and will continue to do so with a limited lifetime mechanical and finish warranty, a three-year limited electronics warranty and dedicated resources, customer support and innovation.
How does Schlage warranty work?
Schlage Lock Company, LLC (the “Company”) extends a three year limited mechanical warranty and one year limited electromechanical warranty to the original user of the products manufactured by the Company (the “Products”) against defects in material and workmanship from the date of purchase.
What to do if Schlage Lock is not working?
Troubleshooting a Schlage Lock Not WorkingMake Sure You Input the Correct User Code.Disable Lock Override if It Is Enabled.Deactivate Vacation Mode.Try Using a Physical Key to Unlock the Lock.Check Whether Your Lock Is Correctly Installed or Not.Replace Batteries.Restore Factory Default Settings.More items...
Why did my Schlage stop working?
For the most part, your Schlage keypad lock may stop working if the batteries are low or completely drained. If your lock suddenly stops working, the first thing to do is replace the batteries and then try to operate it again. Also, check if the battery connector is disconnected and get it properly connected.
How do I contact Schlage customer service?
You need product-specific answers and we're here to help. Contact a member of our professional support team directly at our customer service phone number: 1.800. 847.1864 or by email: [email protected] . Check out the options below for additional support resources.
How do I register my Schlage products?
Document your purchase and register your warranty at Schlage.com/register, or register using the app!
Why is my keypad door lock not working?
Replace the Batteries If you notice any undesirable operation in your keypad door lock, the first thing you should do is replace the batteries. Although most keypad door locks come with a low battery indicator that notifies you when the batteries are low, it may happen unannounced sometimes.
Why is my Schlage keypad not locking?
If you run into an issue with your Schlage keypad lock, replace its battery before doing anything else. Issues with dead batteries are common, but replacing them is simple and takes less than a minute — no tools required! What is this? The most common causes of this problem are low battery and old fob batteries.
How do you unlock a Schlage lock without a key?
0:231:32How to Open Schlage Keypad Deadbolt in Seconds! - YouTubeYouTubeStart of suggested clipEnd of suggested clipPart. And unlock the door. If you want to see other methods is opening popular locks out there forMorePart. And unlock the door. If you want to see other methods is opening popular locks out there for locksmiths police and military go to mr. Locksmith training and sign up and get my online locksmith.
What does the orange light mean on Schlage Lock?
Orange. • the lock is in programming mode. Green. • a correct user code was entered. • the programming process is complete.
How do you open a Schlage Lock with a dead battery and no key?
0:001:29FAQ Battires Dead On Schalge Deadbolt Lock BE 375 ... - YouTubeYouTubeStart of suggested clipEnd of suggested clipSo you can take a 9-volt battery from the outside. And jumpstart this lock. You need to kind of holdMoreSo you can take a 9-volt battery from the outside. And jumpstart this lock. You need to kind of hold I find that the connectors are on the bottom. So you need to hold up. Okay.
How do you reset a Schlage door lock?
1:393:03How To Factory Reset Your Schlage Connect™ Smart Deadbolt - YouTubeYouTubeStart of suggested clipEnd of suggested clipDischarge any residual electricity by pressing and holding the Schlage button a number of timesMoreDischarge any residual electricity by pressing and holding the Schlage button a number of times nothing obvious will happen with the lock.
Why is my Schlage lock not opening?
Make Sure That Schlage Lock Is Correctly Installed If your lock won't open, but you're sure that you've entered a valid user code, check to make sure that the installation is complete. If the door still won't open, double-check the serial number of your Schlage lock to make sure it matches the model that you're using.
How do you reset a Schlage door lock?
1:393:03How To Factory Reset Your Schlage Connect™ Smart Deadbolt - YouTubeYouTubeStart of suggested clipEnd of suggested clipDischarge any residual electricity by pressing and holding the Schlage button a number of timesMoreDischarge any residual electricity by pressing and holding the Schlage button a number of times nothing obvious will happen with the lock.
How do you override a Schlage lock?
0:010:29How To Use the Mechanical Key Override for Schlage FE575 and ...YouTubeStart of suggested clipEnd of suggested clipYou're Schlage keypad lock features a manual key override to enter insert your key and turn it 180MoreYou're Schlage keypad lock features a manual key override to enter insert your key and turn it 180 degrees clockwise to unlock the door.
How do you open a Schlage keypad with a dead battery?
How do you unlock a Schlage Control lock that has a dead battery?Touch a new high-quality alkaline 9-volt battery to the contacts below the bolt throw. ... Wait for 1 red light and then 3 green lights with 3 beeps. ... Present a valid credential.Rotate the bolt throw away from the door edge.Replace the batteries.More items...
What does Schlage do when you return a defective product?
What Schlage will do: Upon return of the defective Product to Schlage, Schlage’s sole obligation, at its option, is to either repair or replace the Product, or refund the original purchase price in exchange for the Product. Original User: This warranty only applies to the Original User of Products. This warranty is not transferable.
How to contact Schlage customer service?
During the initial installation, if there is a problem with the Product’s performance, the Original User may simply contact Schlage Customer Service at 888-805-9837 in the U.S. and Canada or 800-506-7866 in Mexico for assistance.
What is not covered by Schlage warranty?
What is not covered: The following costs, expenses and damages are not covered by the provisions of this limited Warranty: (i) labor costs including, but not limited to, such costs as the removal and reinstallation of Product; (in) shipping and freight expenses required to return Product to Schlage; and (iii) any other incidental, consequential, indirect, special and/or punitive damages, whether based on contract, warranty, tort (including, but not limited to, strict liability or negligence), patent infringement, or otherwise, even if advised of the possibility of such damages. Some local laws do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion or limitation may not apply to you.
What does Schlage do when you return a defective product?
What Schlage will do: Upon return of the defective Product to Schlage, Schlage’s sole obligation, at its option, is to either repair or replace the Product, or refund the original purchase price in exchange for the Product.
Does Schlage have a lifetime warranty?
Subject to the terms and conditions of this warranty, Schlage extends a lifetime limited mechanical and finish warranty and a one-year limited electronics warranty to the original consumer user (“Original User”) of our Schlage brand product (“Product”) against defects in material and workmanship, as long as the Original User occupies the residential premises upon which the Product was originally installed.
Schlage Locks History
Walter Schlage was a mechanical engineer by trade. He was born in Germany but immigrated to the United States during the early 1900s. After leaving his job at Western Electric Company, Schlage opened up his own lock shop in San Francisco. The company was officially incorporated.
Schlage Rekeying
Since Schlage makes both residential and commercial locksets, I am going to break them down separately although they share many similarities the differences are important to point out. As I pointed our above, since Schlage’s design is knocked off so much the information here will also apply to all locks that are using the Schlage Design.
Rekeying Schlage Residential Locks
Most Schlage residential levers and knobs are known as F-Series and will have a C clip on the back of the plug you will have to remove to rekey them.
Rekeying Schlage Commercial Locks
Schlage Commercial Locks are some of the easiest locks to rekey once you have the lock plug out of the lockset. Simple remove the clip or cylinder screw cap off the back and rekey. Schlage Commercial Locks are also great locks to master key.
What does Schlage key have to offer?
Some of these include a variety of designs, enhanced performance, and compatibility with smart assistants. Find them below.
What is Schlage smart lock?
Schlage’s smart locks have been designed for two types of deadbolts. The most complex one has to do with the lock itself plus the exterior keys. The most simple ones, instead, can be installed above the handle without removing any other parts.
How long does it take for a Schlage deadbolt to unlock?
In terms of performance, the smart locks work silently and in a rapid manner. For example, the Schlage Encode smart wifi deadbolt takes only 30 seconds to respond to an unlock order from the owner.
How long does a Schlage key take to open a door?
Either with the app or with a voice command, the person will tell the lock to open the door, and it will carry out the action. This can have a delay of 5-10 seconds.
How many codes does Sense lock have?
Sense gives people up to 30 codes to share with their family and friends when they want to access the home. These are very easy to set up using the app or the built-in system for this. While it doesn’t include buttons, the Sense lock does have a resistant touchscreen for modern users.
Where is the serial number on Schlage smart bolt?
The Schlage smart bolt includes a serial number or code on the backside of the plate. This is useful to restart the device in case the owner needs or wants to swipe all the accesses they gave to their home.
Is Schlage a good company?
This is a reputable company that has been working in the field of security and entries for the past 100 years. As such, it is known for making high-quality devices such as smart locks and keypads. Those looking to revamp their doors and the way people enter their homes should consider them as good options. Read this Schlage smart lock review for 2021 and discover all the benefits of these devices for the home.
