Most Xfinity Home devices require a professional installation; however, you can purchase additional equipment and install it yourself:
- Cameras
- Thermostats
- Outlet Controllers (lights and small appliances)
How to install a camera outside?
How to connect a camera to a power adapter?
How to fix camera not blinking?
How to mount a camera to a wall?
Can you pair multiple cameras at once?
Can I use a power strip to pair my camera?
See 3 more
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ANSWERED: How to pair and install your Xfinity Home cameras
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
ANSWERED: How to Pair and Install a Camera Using the Xfinity Home ...
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Pair an Xfinity Camera from the Touchscreen – Xfinity
Pairing a Camera The Xfinity Home touchscreen provides guided steps to help you pair and install a camera. The process involves five main steps:
Pair an Xfinity Camera from the Touchscreen - Xfinity Support
Learn how to use your touchscreen to connect and install your Xfinity Home Camera.
Can I Use An Xfinity Security Camera Without Service?
About. Hi! I'm Ken. Years ago when hiking, friends gave me the nickname "Go Go Gadgets". That's because I had the right gadget for any situation we might face in the woods.
Does Xfinity have a security camera?
With a professional security camera installation from Xfinity, you can rest assured that your equipment is set up correctly. Professional installation also means you’ll learn the ins and outs of your system and how best to use it. We’ll also set up smartphone apps and touchscreen controllers, so that you can control all of your smart home and security features remotely through the Xfinity Home app. Now that’s a whole lot easier than reading manuals or watching online videos.
Do security cameras need to be mounted high?
The same installation process applies for security cameras: whether they’re placed indoors or outdoors, you’ll want them in a central, convenient location, so they can capture everything you want them to, without getting in your way. Mounting cameras up high and securing them properly is essential for them to work correctly. And if you’re unsure of the best placement, an Xfinity Home professional can help.
Can I install a security system myself?
In the past, installing a home security system used to require professional technicians spending hours at your home, hardwiring sensors and camera cables through drywall or along baseboards. Today, thanks to WiFi technology, security system installation is much simpler. But even the most experienced do-it-yourselfer may benefit from some expert help. Here’s what you should know about the home security installation process to help you decide whether you should roll up your sleeves or call in the pros.
How to install a camera outside?
Select Get Started. Place your camera at its inside location, or if you plan to install it outside, place the camera near the inside power outlet where you plan to plug it in. Select Next. If you mount a camera outside, the power adapter must be plugged in inside. Learn more about installing cameras outside.
How to connect a camera to a power adapter?
Connect the camera's Ethernet cable to the power adapter, then plug the power adapter into an inside power outlet that is not controlled by a light switch. Select Next. For best signal strength, the adapter should be visible and not too close to objects that could interfere with the WiFi signal. Select I'm Ready.
How to fix camera not blinking?
If the light is still not blinking, select I Don't See the Light, then follow the on-screen instructions. Hold your phone within a few feet of the power adapter. The system will search for your camera.
How to mount a camera to a wall?
Place the camera on a flat surface or mount it to a wall using the appropriate screws and anchors. If you're mounting the camera outside, see our tips for outside installation.
Can you pair multiple cameras at once?
Note: You can only pair one camera at a time . If you have multiple cameras, you'll need to pair each camera individually. Use the power adapter that came with your camera and do not try to pair multiple cameras to a single power adapter.
Can I use a power strip to pair my camera?
Pair your camera while it is plugged into the power outlet that you will use once the camera is mounted. The power outlet must be inside and not controlled by a wall switch. Using a power strip or extension cord may cause the pairing process to fail. Verify that you have sufficient WiFi where the power adapter is plugged in.
