Change or cancel your flights without penalty, if possible Most major airlines have policies in place allowing for free changes, cancellations and refunds on flights to, from, via or within China, while some extend that favour to Hong Kong flights as well. Flight changes and cancellations for mainland China
Full Answer
Why is Air Canada cancelling flights to Hong Kong?
Due to the impacts of the COVID-19 pandemic on aviation (including government entry requirements, travel advisories, crew constraints and local movement restrictions), Air Canada will be cancelling all direct passenger flights between Canada and Hong Kong until April 22, 2022.
How do I get a refund from Hong Kong Airlines?
Online refund application is only applicable to ticket number with a prefix “851” (“851 Ticket”) and purchased from one of the following sales channels:- a. Hong Kong Airlines official website at www.hongkongairlines.com; b. Hong Kong Airlines official mobile website at m.hongkongairlines.com; d.
How do I book flights with Hong Kong Airlines?
a. Hong Kong Airlines official website at www.hongkongairlines.com; b. Hong Kong Airlines official mobile website at m.hongkongairlines.com; d. Other authorized channels (namely Qunar, Taobao, Ctrip, Skyscanner (Tianxun), Tuniu and Flight Manager (Hangban Guanjia)).
What do I do if my flight is cancelled or delayed?
Customers who booked through a travel agent should contact their booking agent for assistance first. If your flight is cancelled, or missed due to disruption delay, we’ll do our best to automatically rebook you onto the next available flight, within the same cabin originally purchased.
How long does it take to get checked in Hong Kong?
The waiting time is approximately 2 to 3 hours.
When will Hong Kong be exempt from quarantine?
Starting from 29 April 2021, Hong Kong residents who fulfill all specified conditions under the Return2hk Scheme could be exempted from the 7-day or 14-day compulsory quarantine requirement when returning to Hong Kong under the Return2hk Scheme. For details of the scheme, please visit https://www.coronavirus.gov.hk/eng/return2hk-scheme.html.
How long do you have to quarantine in Hong Kong?
Persons arriving at Hong Kong from Mainland China and Macao must undergo compulsory quarantine at designated places (home, hotel or other accommodation) for 7 days (persons who have been fully vaccinated) or 14 days (persons who have not been vaccinated). For details, please visit https://www.coronavirus.gov.hk/eng/inbound-travel.html.
How long does it take to get a nucleic acid test in Hong Kong?
The test must be done within seven days before boarding the flight to Beijing.
When will HKIA resume?
Transfer/transit services at HKIA for passengers from airports in Mainland China have resumed from 15 August 2020 and will continue until further notice. However, transit/transfer services to destinations in Mainland China remain unavailable at HKIA.
What happens if you leave an aircraft?
If a person has left the aircraft in a place of stopover, the passenger would be regarded as having stayed in that place of stopover for the purpose of counting relevant travel history in the application of prevailing entry restrictions.
Is HKIA operating in 2020?
In view of the latest anti-epidemic measures, operations for passenger services at HKIA have been scaling down and most shops and restaurants in HKIA's terminal building have suspended operation from 25 March 2020 until further notice. Only some shops and restaurants provide passengers with essential services for shortened operating hours, including food and beverage, pharmacy, convenience store, money exchange and duty-free shops.
What is the quarantine period in Hong Kong?
What is the quarantine period? The date of arrival in Hong Kong is Day 1 and the quarantine period will last from Day 1 to 23:59 of the last day of compulsory quarantine (i.e. Day 7, Day 14 or Day 21).
Does Hong Kong require quarantine?
The quarantine requirement does not apply to transit passenger who arrives at the Hong Kong International Airport or enters the waters of Hong Kong solely for the purpose of leaving Hong Kong and, while in Hong Kong, does not pass through immigration control.
Does HKID match name on passport?
The name on document (e.g. test report, vaccination record) does not match with name on HKID/HKSAR passport but matches the name on the traveller's other travel document (e.g. United States passport).
What happens if your flight is delayed?
If your flight has been delayed, and there is a new estimated time of departure, the check-in and boarding times will reflect the new departure time.
How to check the latest updates at Cathay Pacific?
If you are already at the airport, you can check the latest updates via the screens or public announcements. Cathay Pacific airport agents are always there for assistance.
Can you change your travel arrangements with Cathay Pacific?
Customers who booked via cathaypacific.com or Cathay Pacific mobile app, who wish to change their travel arrangements , may do so via Manage booking, subject to the special ticketing guidelines issued for your flight rebooking – the guidelines will be linked to from the Travel alert when available.
How long do you have to quarantine in Hong Kong?
Quarantine requirements. Visitors from the United States will need to quarantine for 21 days upon entering Hong Kong. Fully vaccinated travelers must quarantine for 14 days in a quarantine hotel and take 3 tests during quarantine. A further 7 days of self-monitoring and testing are also mandatory.
Do you need a RT-PCR test for Hong Kong?
COVID-19 testing requirements. Unvaccinated travelers returning from Hong Kong must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departure to the United States. Fully vaccinated travelers with approved vaccination certificates do not need to present a negative COVID-19 test.
Do you have to quarantine after visiting Hong Kong?
Quarantine requirements. Visitors returning from Hong Kong are not required to quarantine upon entering the United States. Fully vaccinated visitors with approved vaccination certificates do not need to quarantine. Travelers are recommended to quarantine between 7-10 days after arrival in the US.
How far in advance can you check in on Cathay Pacific?
Arrive 2-3 hours before your flight. You can check in on cathaypacific.com up to 48 hours in advance but will still need to collect your boarding pass from a check-in counter. Complete your health declaration on the Cathay mobile app ahead of time. Passengers transiting through Hong Kong must carry a printed boarding pass.
Is Hong Kong airport open?
The airport is open 24/7, so if you miss your flight or are rejected from entering Hong Kong, you will be able to stay at the airport until other arrangements are made.
Is HKIA open?
A limited number of restaurants and shops at HKIA are open, though operating hours may be short ened. Bring snacks and a refillable water bottle.
Do you need a boarding pass to fly to Hong Kong?
Passengers transiting through Hong Kong must carry a printed boarding pass. Self-printed and mobile boarding passes will not be accepted.
