
Can you drop off a parcel at a Hermes shop?
FIND YOUR CLOSEST DROP-OFF POINT Hermes ParcelShops offer a flexible drop-off service which is great for people who are out and about and can’t always wait in for their parcel to be collected. The service also tends to be cheaper than collection services. You can use My Parcel Delivery to book a variety of Hermes delivery services.
How long does it take for a Hermes parcel to arrive?
Your parcel will wing its way throughout mainland UK in 2-5 days and what's more you can even choose between drop-off and collection making Hermes our most flexible economy courier. Read more about Hermes.
What kind of data does Hermes ParcelShops store?
This website stores data such as cookies to enable necessary site functionality, including analytics, targeting, and personalization. Learn more Hermes ParcelShops offer a flexible drop-off service which is great for people who are out and about and can’t always wait in for their parcel to be collected.
How do I use my parcel delivery?
You can use My Parcel Delivery to book a variety of Hermes delivery services. We'll find your closest Hermes drop-off points and you can drop it off wherever and whenever it's most convenient for you.

Can I collect my parcel at Depot?
Can I collect my parcel from the local depot? Yes, if you're not home when your parcel is delivered the courier company will leave a non-delivery card with details of where to go to collect your parcel; along with a contact number should you have any questions.
Why is my Hermes parcel still at the depot?
What does it mean? Your parcel is still with the courier who came to collect it, or at the ParcelShop you left it with. The courier has transported your parcel to their nearest collection depot, or your parcel has been collected from the ParcelShop, and is awaiting sorting at the nearest depot.
How long does it take Hermes to deliver from Depot?
Allow up to a maximum of 72 hours dependant on alternative carrier or depot. The parcel has been reallocated back out to a courier with additional information provided. Allow up to 48 hours for delivery to take place.
Do Hermes have depots?
These depots are operated by independent furniture-logistics and moving companies. The excellent performance and quality standards of our Hermes Two-Man Handling service are founded on these long-term partnerships, as well as on a highly qualified, regularly trained staff with a very low rate of turnover.
What does parcel processed at Depot mean?
Your parcel is in the depot, waiting to be handed to the courier driver for delivery. In Transit. Your parcel is on its way to be processed.
What does delivery depot mean?
Delivery Depot means a facility for the storage and handling of the Underlying Commodity in a location approved by the Approved Listing Market Operator in consultation with ASX Clear.
What time do Hermes collect from Depot?
You can expect your parcel to be collected between 8am to 8pm Monday to Friday, and between 8am to 6pm on Saturdays. We don't collect parcels on Sundays or on bank holidays.
How do I speak to a human at Hermes?
Calling Hermes. Reach customer service by calling 0330 808 5456. Follow the automated menu system and enter any account or parcel information. Once you get to speak with a customer service representative, you may need to present your package's tracking number and your Hermes account details to verify your identity.
What ID do I need to collect my Hermes parcel?
GUIDE TO HERMES DELIVERY SERVICE You can choose to have a Hermes courier collect your parcel from your door or you can use one of the many Hermes drop off points, or ParcelShops as they're officially called, if the sender can't wait home to have their parcels collected.
Where is Hermes sorting hub?
Hermes, the home delivery network, has opened a new national hub at Bermuda Park in Nuneaton. The 85,000 sq ft facility is designed to enable Hermes to enhance its service offering with the introduction of a new next-day service and increased parcel tracking capability.
Where are Hermes hubs in UK?
Located at the Rugby Gateway, the Midlands Super Hub measures 270,000 square feet, the equivalent of 34 football pitches, and has the capability to efficiently process in excess of one million parcels each day.
What time do Hermes deliver until?
Hermes offers delivery during the week from 8:00 am to 8:00 pm and on Saturdays, deliveries are made between 8:00 am to 6:00 pm. Therefore, it will not be possible to receive Hermes package delivery after 8 pm during the week or 6 pm on Saturdays. Hermes does not deliver on Sundays and some specific.
What does receipt at Depot mean?
Receipt at depot - your parcel has arrived either at the collection or delivery depot. Misrouted at depot - your parcel has been sent to an incorrect depot and is being re-routed. Manifested for delivery / Out for delivery - your parcel has been assigned to the courier for delivery.
How long does it take for Hermes to process a parcel?
myHermes say that they take 3-5 days for their standard delivery. This is longer than royal mail 1st class.
Can Hermes be late?
In the event that the delivery of your parcel is delayed, updates within the Hermes Mobile App will let you know about any holdups. If you would like to enquire further into a delay, please contact the retailer.
How long do Hermes hold parcels?
We keep your parcel that we have delivered to the ParcelShop for 8 working days beginning the following day. Did you find this answer helpful?
How do I use Hermes Home Collection?
Scroll down and press view shipping label or the floating icon on Android
My item hasn't been collected
Don't panic if you miss the collection, the courier will be back the next working day to collect your parcel
