
How much does it cost to move a water meter UK?
The price of moving or re-sizing a water meter varies depending on the work required, where the meter is and where it needs to go. It will be between £128.95 and £496.76 depending on where your meter is located and whether the relocation is internal or external.
Can you get rid of a water meter?
You cannot remove the water meter from the property, but your water bill will switch back to an unmetered one. If you move out, and someone else moves in, they will be charged based on the meter, and the water they use.
Where should my water meter be?
It will be under a small metal or plastic cover in your driveway, garden or nearby footpath. Sometimes these can be a bit further down the road. If your meter is indoors it can usually be found under the kitchen sink by your inside stop tap. Sometimes meters are in basements and garages, also.
Can I change my mind about a water meter?
Yes, if you've applied to switch to a water meter and change your mind within 24 months of the meter being fitted you can go back to being billed on an unmetered charge.
Why can a water meter not be removed?
When you move into a home which already has a water meter fitted, you cannot make a request for it to be removed. In short, the law (The Water Industry Act) does not permit the removal of a meter in these circumstances. You can find further information about water meters here.
Can I refuse a water meter UK?
If one of more of the conditions for metering outlined above applies to a customer, the water company can install a meter and charge on that basis. A customer cannot refuse a meter in these circumstances nor object to the type of meter (for example a smart meter).
Where does a water meter go UK?
Your meter will normally be located: outside your home (look for a small metal or plastic cover in your driveway, garden or nearby footpath); • in a small wall-mounted box on the side of your property; or • inside your property (normally where the water supply pipe enters your home, usually under the kitchen sink).
How do you lift a water meter cover UK?
0:291:41Locating and accessing your stop tap - YouTubeYouTubeStart of suggested clipEnd of suggested clipThis stop tap is located underneath the square plastic lid. And to turn the water supply off hereMoreThis stop tap is located underneath the square plastic lid. And to turn the water supply off here it's a quarter of a turn anti-clockwise.
What do water meters look like UK?
It's small, round and about the size of a tin of beans. It has a row of black and red numbers, which move round as you use more water.
Are smart water meters compulsory?
Official: DEFRA confirms 'Smart' Water Meters are NOT compulsory.
How do I cancel my water meter UK?
2:135:31How to Turn Off Your Water Meter | DIY Plumbing - YouTubeYouTubeStart of suggested clipEnd of suggested clipThe actual valve that you turn sticks up on top and you'll see that but what you're gonna doMoreThe actual valve that you turn sticks up on top and you'll see that but what you're gonna do literally is just take the wrench. Put it right down on top of the valve.
Does a water meter affect the value of your house?
It could affect future sale of the property. If it's a family-sized home, future buyers may be put off by the potential cost of having a water meter as you can't switch to non-metered supply if the property already has a meter installed when you buy it.
Is it cheaper on a water meter?
A water meter means you only pay for the water you use. So that could mean significant savings for your household, or bigger bills – which of course you want to avoid at all costs. If you don't have a water meter, you pay a fixed price for your water. It doesn't matter how much water you use, your bill won't change.
Can magnet slow down water meter?
The interference process is fully reversible-–the magnet does not damage the water meter.
How do I turn off my water meter Australia?
0:190:50How To Turn Off Water Main in Australia - YouTubeYouTubeStart of suggested clipEnd of suggested clipUse the same screwdriver any tool you have just to lift it up the key if you're desperate lift.MoreUse the same screwdriver any tool you have just to lift it up the key if you're desperate lift.
How do I turn off my water meter Ireland?
0:110:43How to turn off your water supply | Irish Water - YouTubeYouTubeStart of suggested clipEnd of suggested clipMost stop valves are located under the kitchen sink. To turn off your water supply twist the stopMoreMost stop valves are located under the kitchen sink. To turn off your water supply twist the stop valve clockwise until it's fully closed.
How do I know if my home has a water meter?
Your bill will show you a meter serial number and readings if you have a meter. Meters are usually fitted by your internal or external stop tap.
I am moving into a house with a water meter, do I have to use the meter?
Yes. If you need help to pay we've a range of options that may help you. All properties built since 1990 have been fitted with a meter.
What is a water meter?
A meter measures how much water we've supplied to your home and records cubic metres (1 cubic meter = 1000 litres of water).
How do I apply for a water meter?
Just visit our request a meter page and we'll call you to make an appointment.
I live in a newbuild house which doesn't have a water meter, what should I do?
All new properties should have a water meter. The builder should have given you the meter details when your home was handed over. Please request a free callback so we can get your details. Don't worry, we'll only charge you from the date we find or fit the meter.
What happens if you can't read my meter?
We aim to read meters every 6 months and guarantee to do it at least once in every financial year.
Would I save money if I changed to a water meter?
You can see examples of average metered bills and calculate how much you could save.
Request a water meter
If you're wanting a water meter fitting we'd be happy to help. The only way to request a meter is by call back. Simply fill out our call back form and we'll be in touch.
1. We'll make an appointment
We'll call you to make an appointment with our approved service partner to visit your home.
2. We'll carry out a meter survey
Our approved service partner will come to your home to do a survey. If we can fit the meter at our preferred location and at a reasonable cost, the installation will be free.
3. We'll fit your meter
We'll fit your water meter during our first visit if we can. We usually fit a water meter inside your home, in the same place as your stop tap, but we might put it outside if there’s a good spot available.
4. We'll send your new account details
Once your meter has been fitted, our service partner will let us know the location and serial number. We’ll then be in touch with the details of your new metered account. Until you get this, you should carry on paying as usual.
Who owns the water meter?
The meter and its connections belong to us, and we look after any repairs or replacements at our cost. It's an offence to tamper with the meter or to do anything which may stop it from recording accurately.
Is it free to have a meter installed?
If you already pay a bill we can usually fit a meter for free, provided that we can fit it in our preferred location. If you'd prefer a different location there may be a charge. If, when we survey your property, we can't fit a meter or the installation would involve a lot of expense or disruption, we'll contact you to discuss the options available.
Could I save with a water meter?
For some people, being on a meter can make a huge difference to their bills, because they only pay for what they use rather than a set price based on the type of house they live in (known as ‘rateable value’).
How much could I save with a meter?
Depending on your house and who lives there, will determine whether a water meter is going to save you money or not. So if you’re thinking of taking the plunge and applying for one, you might like to know what the average metered bill is for a house like yours.
Check your usage
Every house is different and we all use water differently too. If you want to double check whether switching is right for you, try our water calculator to check your usage.
What if I change my mind?
Scared of committing? We get it! That’s why we have a Switch Back Service for extra piece of mind.
How we work out your monthly payments
If you’re a new customer, we’ll base your payments on the amount of water we expect the number of people in your home to use.
Can you move a water meter outside?
Occasionally, it may not be possible to move your meter. For example, if you want your meter moving outside but your property is served by a water supply pipe that also feeds several neighbouring properties, we may have to deliver an apologetic ‘no’.
Can a private plumber move a meter?
It’s sometimes possible to get a private plumber to move your meter. On other occasions, we may insist on doing the work. It all depends on where the meter is currently located, and where you want to move it to.
