
What is Pottery Barn’s return policy?
For returns of items purchased from your Pottery Barn registry, we will gladly provide a refund or exchange within 90 days of your event or within 90 days of purchase (whichever date is later). Online returns are available only for items that were shipped to the United States.
What is your return policy for upholstery items?
Eligible items can be returned for a refund of the merchandise value within 30 days of receiving an order or seven days for Quick Ship upholstery items. Returns or exchanges without an original or gift receipt will not be accepted. We will issue a refund in the form of the original payment or with a merchandise card.
What is the return policy for items with proof of purchase?
Most items with proof of purchase can be returned within 30 days. Returns with a gift receipt will be refunded in the form of a Merchandise Credit for the purchased amount, while returns with an original receipt will be refunded in the original form of payment. Please note that returned items must be in new condition.
Does Pottery Barn have a baby registry?
Pottery Barn Kids offers kids & baby furniture, bedding and toys designed to delight and inspire. Create or shop a baby registry to find the perfect present. Curbside pickup available. Skip Navigation Earn 10% Back in Rewards with the new Pottery Barn Credit Card. APPLY NOW Order now to get it by Christmas!
See more

Does Pottery Barn accept returns without receipt?
An original receipt or gift receipt is required. Monogrammed items and Made to Order furniture or rugs are not eligible for returns.
Can you return an item without a receipt?
"It all depends on the store," Spencer reiterates. "Some stores do not require a receipt for any return, and they will simply provide you with cash back if that's what you want," she says, adding that "other stores will happily offer you a credit without a receipt."
Will Pottery Barn accept returns after 30 days?
You also have 30 days to return a piece of furniture to Pottery Barn, but the return request initiation is different....The Pottery Barn Furniture Return Policy.Can You Initiate a Pottery Barn Return Request ViaYes/NoIn PersonYes5 more rows
Where can I return without a receipt?
Most of the stores listed below will return or exchange an item without a receipt and give you 90 days or more to make the transaction.Nordstrom. ... Kohl's. ... REI. ... Bed Bath & Beyond. ... L.L. Bean. ... J.C. Penney. ... Wal-Mart.
Can stores look up receipts?
Some companies offer the option to have receipts sent via email. The best way to obtain a receipt if you lost the original copy is to return to the place of purchase. Some stores can look up a previous purchase and print a new receipt for you if you used a credit card, debit card or personal check.
Can a store tell if an item was purchased there?
In most cases a bar code does not provide information concerning where a product was purchased. The most common bar code is the UPC code, found on all packaged goods at grocery stores. It only identifies the product (first five digits) and the company (second five digits).
How long do you have to return something to Pottery Barn?
Eligible items can be returned for a refund of the merchandise value within 30 days of receiving an order or 7 days for Quick Ship upholstery items. An original receipt or gift receipt is required. Return to Stores – you can return non-furniture items to your local Pottery Barn store for free.
What does Pottery Barn do with returned items?
Since the company launched in 2014, it has partnered with clothing brands like Mara Hoffman and prAna to take returned product, clean it, then resell it at prices that are 20% to 40% lower than the original price.
How long is Pottery Barn return?
Cash & Check Refunds - Cash and check refunds over $100 will be issued as a company check and mailed to you (may take 14 business days).
Is it possible to get a receipt reprinted?
Most companies keep copies of receipts, but it is best to contact the store to see if a reprint is possible. If you have a lost receipt, your best plan of action probably is to contact the place that gave you the original copy and see whether the store can reprint the receipt for you.
Does a refund have to be on the same card?
No, funds must be refunded to the card that was originally used for the credit card transaction. This is to help prevent fraud by ensuring funds return to the same bank account that was originally debited and not an account that does not belong to the original cardholder.
What is a proof of purchase label?
Proof of purchase is evidence that a product or service was in an individual's possession or that it was paid for. Examples include receipts and universal product codes (UPCs).
Can you exchange without a receipt Australia?
Businesses must always give you a receipt (or similar proof of purchase) for anything over $75. If they don't, ask for one. You also have the right to request a receipt for anything under $75 and the receipt must be given within seven days of asking.
Does Walmart have a limit on returns without receipt?
Walmart's standard return policy is now in effect, allowing customers to return items within 90 days of purchase. The Walmart return policy without receipt doesn't differ much as you can make returns even without proof of purchase within 90 days.
What is Pottery Barn Return Policy?
According to Pottery barn’s return policy, you can return your purchase product within 30 days of the purchase with the original receipt or 7 days for quick ship upholstery items for a refund of the product value. The items without an original receipt or gift receipts are not eligible for returns.
How long does it take to get a refund from Pottery Barn?
Pottery barn issued a check to you for all cash and check refunds over $100. You will get this in your mail within 14 business days.
What is pottery barn?
Pottery barn is an American home furnishing store chain and e-commerce company with retail stores in the United States, Canada, Australia, and Mexico. Pottery barn offers a huge collection of home decor, sofa and sectional collection, living room furniture, bedding, and outdoor furniture.
Can you return a pottery barn item?
You can return your most non-furniture product to any Pottery barn store. You just need to bring the item to the nearest Pottery store with your original receipt or gift receipt and approach a salesperson, they will guide you with the further return process.
Can you exchange pottery barn products?
The official website of the Pottery barn does not mention the exchange policy. If you want to exchange your purchased product you may take it to the nearest Pottery barn store and enquire whether it can be exchanged or not.
How long does it take to return a pottery barn item?
Pottery Barn has a straightforward return policy—you can return your item within 30 days of receiving it. The seller offers an extended return window during holidays. If you purchase a Pottery Barn product between mid-October and Boxing Day, the store allows you to return it by the end of January.
What to do if UPS does not deliver?
If the shipping company does not deliver the parcel on time or loses it, use our app to request a UPS refund or file a UPS lost package claim!
Can you return a gift card to Pottery Barn?
Since Pottery Barn does not allow you to return your gift card, DoNotPay has a few helpful ideas! Whether you used the gift card or not, our app can help you:
Can DoNotPay do anything?
Apart from being your shortcut through returning your faulty items to merchants, our app can do so much more! From helping you request a refund, get extended warranties, file insurance claims, and find clinical trials in your vicinity to assisting you in creating legal documents, notarizing them, and faxing them—DoNotPay can do it all.
Can you cancel a service with DoNotPay?
If you want to skip the hassle of waiting on the phone when canceling a service, requesting refunds or compensation from airlines, requesting a college fee waiver, or connecting with a loved one in prison, you can count on DoNotPay to provide easy solutions.
Are All Pottery Barn Products Returnable?
Pottery Barn has a list of items ineligible for returns, and it includes:
What credit card do you use to pay for Pottery Barn?
You can choose to pay with a Credit Card (Visa, MasterCard, American Express or Discover), Pottery Barn Credit Card, PayPal, Apple Pay, Venmo, Affirm, Pottery Barn Teen Gift Card or any Williams-Sonoma Brand Gift Card.
What are Pottery Barn points?
Points are awarded on all of your purchases (net of returns and credits) with any Pottery Barn brand, as mentioned above. Points are awarded on catalog and website purchases at the time of shipment/billing. Point balances will carry over from statement to statement until a Reward Certificate is earned.
What is a Pottery Barn key reward card?
The Pottery Barn Key Rewards Card can be used to make purchases and earn the best rewards across our collection of seven brands in-store, through our catalogs or on our brand websites. Williams Sonoma, Inc. brands include Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Williams Sonoma, Williams Sonoma Home, West Elm and Mark & Graham.
How long does it take to get a refund from Quick Ship?
Eligible items can be returned for a refund of the merchandise value within 30 days of receiving an order or seven days for Quick Ship upholstery items. Returns or exchanges without an original or gift receipt will not be accepted. We will issue a refund in the form of the original payment or with a merchandise card.
How to redeem a gift card?
To redeem, enter the 16-digit Gift Card number and the 8-digit PIN (both numbers can be found on the back of the card) at checkout, and the Gift Card value will be deducted automatically from your total. Check your gift card balance.
Do we return personalized items?
Unfortunately, we do not offer returns on personalized products. Verify your monogram or personalization is correct before purchasing.
Can you customize a pottery barn?
Yes, many of our items can be customized with a company logo or employee monograms. Call 1.800.838.2589 or email us at [email protected] and we'll be happy to assist you.
