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does captioncall require internet

by Avis Bernhard Published 3 years ago Updated 2 years ago
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CapTel caption call telephones that use an internet connection Most CapTel caption call telephone models require a high-speed internet connection to use the captioning services. A simple way to tell is to look for the lower case “i” in the model number that stands for “internet”; those are also Wi-Fi compatible.

Previously, you needed to have a landline or an internet connection to get captioned telephone service. But today, CaptionCall's Internet Protocol Captioned Telephone Service (IP CTS), can provide captioned telephone service to people without internet.

Full Answer

Do you need Internet to get captioned telephone service?

Previously, you needed to have a landline or an internet connection to get captioned telephone service. But today, CaptionCall’s Internet Protocol Captioned Telephone Service (IP CTS), can provide captioned telephone service to people without internet. If you’re reading this online article, you already have internet access.

What is captioncall and how does it work?

Today, that has changed. CaptionCall is a no-cost telephone captioning service for people with hearing loss that necessitates the use of captioned telephone service and is funded by the FCC. There are no upfront costs or monthly service fees for those who qualify, and our red-carpet installation process will get you set up in no time.

Who is eligible to use captioncall?

To be eligible to use CaptionCall, you must have hearing loss that necessitates the use of captioned telephone service. At the time of installation, you will be required to complete a self-certification and provide other mandatory registration information.

Which Captel caption call telephone models require high-speed internet?

Most CapTel caption call telephone models require a high-speed internet connection to use the captioning services. A simple way to tell is to look for the lower case “i” in the model number that stands for “internet”; those are also Wi-Fi compatible. Following is a bit more about these internet-based models:

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How does a CaptionCall phone work?

CaptionCall phones are optimized for individuals with hearing loss. The unit uses voice-to-text technology, assisted by captioning agents and automated speech recognition, to transcribe your conversation so that other speakers' words appear on your CaptionCall screen.

Why is my CaptionCall not working?

Locate the thin black power cord on the back of the phone. Unplug it for a full minute. Plug the cord back in and wait a full minute after the CaptionCall logo disappears to see if the correct time is displayed on the screen. The correct time indicates that you've restored your network connection.

How do I qualify for clear caption on my phone?

ClearCaptions phone captioning service is available to individuals who are hard-of-hearing and have hearing loss that necessitates their use of the service. To qualify for ClearCaptions products and services you must be a U.S. resident and certify that your hearing loss inhibits your ability to use the phone.

How do I hook up my CaptionCall phone?

0:051:01How to Setup Contacts on a CaptionCall Phone - YouTubeYouTubeStart of suggested clipEnd of suggested clipUse the on-screen keyboard and tap enter to advance the next. Field press save to lock in theMoreUse the on-screen keyboard and tap enter to advance the next. Field press save to lock in the contact. With your contacts saved in your caption.

How do I connect CaptionCall to WIFI?

0:111:06How to Fix Wi-Fi Issues on a CaptionCall Phone - YouTubeYouTubeStart of suggested clipEnd of suggested clipOk. Then press settings along the left side of the screen under wireless network settings make sureMoreOk. Then press settings along the left side of the screen under wireless network settings make sure your wireless is turned on by pressing. On. Next select the ssid. Or network name that corresponds

How much does it cost to use a CapTel phone?

Whether you receive a CapTel phone through a program or purchase a CapTel phone directly, there are no ongoing costs beyond what you already pay for your current telephone service. CapTel telephones are available at no cost to anyone with hearing loss who needs a captioning service to communicate effectively via phone.

What is the best captioning phone?

4 Best Captioning TelephonesRankPictureType124Hamilton CapTel 840iCaptionCallHamilton CapTel 880iCordedCordedCorded1 more row

What does a captioning agent do?

Our captioning agents work in locations throughout the United States to help people with hearing loss communicate over the phone. A captioning agent transcribes a telephone conversation so the person with hearing loss can read what their caller is saying.

How do I change the time on my CaptionCall phone?

0:130:50CapTel 840: Setting the Date & Time - YouTubeYouTubeStart of suggested clipEnd of suggested clipPress the key on the dialing pad of the number you want to change the time from a.m. to p.m.. PressMorePress the key on the dialing pad of the number you want to change the time from a.m. to p.m.. Press the 2 key 4 a.m. and the 7 key 4 p.m..

How do I change the time on my CaptionCall phone?

0:130:50CapTel 840: Setting the Date & Time - YouTubeYouTubeStart of suggested clipEnd of suggested clipPress the key on the dialing pad of the number you want to change the time from a.m. to p.m.. PressMorePress the key on the dialing pad of the number you want to change the time from a.m. to p.m.. Press the 2 key 4 a.m. and the 7 key 4 p.m..

How do I return a CapTel phone?

Wrap your return CapTel phone in the same plastic bag that your replacement phone came in. 3. Place your return CapTel phone in the same box that your new phone came in. Tuck the coiled handset cord under the front of the phone (between the phone and the stand).

Does Home Closed captioning?

Not only can you work from home watching classic TV shows, movies, and YouTube videos, many of these closed captioning positions also pay well. Talk about a win-win....Check out these companies hiring captioners below.Aberdeen. ... CaptioningStar. ... Captionmax. ... Caption Media Group. ... CrowdSurf. ... Daily Transcription. ... Rev. ... TransPerfect.More items...•

What does a captioning agent do?

Our captioning agents work in locations throughout the United States to help people with hearing loss communicate over the phone. A captioning agent transcribes a telephone conversation so the person with hearing loss can read what their caller is saying.

What is required to use caption call?

To be eligible to use CaptionCall, you must have hearing loss that necessitates the use of captioned telephone service. At the time of installation, you will be required to complete a self-certification and provide other mandatory registration information.

What is caption call?

CaptionCall’s service is intended for people experiencing hearing loss, regardless of the cause. This might include illness, injury, loud working conditions, military service, or simply getting older. You yourself may not realize you are experiencing hearing loss. If you find yourself asking people to repeat themselves, or if people complain you don’t hear them on the phone or keep the radio or TV too loud, you may have hearing loss.

What is captioning on a phone?

With CaptionCall’s captioning service, you can hear and read what the other person is saying. The CaptionCall phone displays big, easy-to-read text that automatically scrolls during your conversation. It dials, rings, and works just like a regular phone.

What is a self certification for captioning?

A self-certification that you have a hearing loss that necessitates use of captioned telephone service; that you understand captions on the captioned telephone service are provided by a Communications Assistant who listens to the other party on the line to provide the text on the captioned phone; that you understand that the captioning service is funded through a federal program; and that you will not permit, to the best of your ability, persons who have not been registered to use CaptionCall to make captioned telephone calls.

What is the registration information for Captioncall?

Registration information includes your full name, address, telephone number as well as the last four digits of your Social Security Number and date of birth. The certification and registration information are collected when the CaptionCall phone is installed.

How many ways can a message be prompted?

The message can be “prompted” three ways. By:

Can you use captions on iPhone?

Yes! CaptionCall has a mobile app iPhone, iPad and Android. It allows you to make and receive phone calls with captions on your Apple or Android device. Learn more on our CaptionCall Mobile page.

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1.Caption Phone Without Internet: No Internet, No Problem

Url:https://captioncall.com/hearing-technology/no-internet-solution-for-hearing-loss

18 hours ago The FCC requires all Internet Protocol Captioned Telephone Service providers, including CaptionCall, to get customers’ consent. You should accept the URD message as soon as it is displayed on the telephone screen.

2.Frequently Asked Questions (FAQs) | CaptionCall

Url:https://captioncall.com/support/faqs

30 hours ago  · CaptionCall Chief Marketing Officer Paul Kershisnik says, “We all need access to communication services so we can connect with other people – it’s vital to …

3.Is the Internet Required to Use a Captioned Telephone?

Url:https://www.captel.com/2019/03/is-the-internet-required-to-use-a-captioned-telephone/

32 hours ago Do you need a landline for CaptionCall? Previously, you needed to have a landline or an internet connection to get captioned telephone service. But today, CaptionCall’s Internet Protocol Captioned Telephone Service (IP CTS), can provide captioned telephone service …

4.No Internet? No Landline? No Problem, Says CaptionCall

Url:https://www.globenewswire.com/en/news-release/2020/11/18/2128842/0/en/No-Internet-No-Landline-No-Problem-Says-CaptionCall.html

10 hours ago

5.How Does CaptionCall Phone Work - CaptionCall

Url:https://captioncalls.org/products/how-it-works/

15 hours ago

6.Support - CaptionCall

Url:https://captioncalls.org/support/

16 hours ago

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