
With SimpliSafe's professional monitoring and police dispatch, they call you when the alarm is triggered. If the secondary contact doesn't answer, then a SimpliSafe representative calls 911. Click to see full answer.
How long does a simplisafe home security system last?
What does the blue light on the SimpliSafe do?
Where is the FCC ID on a U9K-BS1000?
What is emergency dispatch service?
How long does it take for a 911 alarm to sound?
What is the product identifier on a FCC base station?
See more
About this website

How long does it take SimpliSafe to call police?
On our Pro Premium plan, they will dial into your Indoor Camera when they are making the call to establish visual verification for 60 seconds. If in this time, they establish a break-in, they will dispatch the police. If they cannot establish visual verification of a break-in taking place - they will dispatch a guard.
How long does SimpliSafe alarm go off before calling police?
within 30 secondsContact our monitoring center 24/7 at 1 (855) 693-4911 If an Entry-, Motion-, or Glassbreak-triggered alarm is disarmed within 30 seconds of the initial alarm signal, our monitoring service will consider this a false alarm. That means you will not receive a phone call and police will not be sent.
What happens if SimpliSafe alarm goes off?
After 30 seconds, the monitoring service will attempt to reach your Primary Contacts to inform you of the alarm and determine whether the police should be dispatched. They'll ask for your safeword if you wish to cancel dispatch (not send the police). Otherwise, the monitoring center will dispatch the police.
Does SimpliSafe send alerts to your phone?
SimpliSafe offers text, email, and push notification alerts for subscribers on the 24/7 Interactive Monitoring plan. You can set these alerts up via your mobile app or our online app from your browser.
What happens when SimpliSafe is triggered?
When an intrusion sensor is triggered (Entry, Motion, Glassbreak, or a panic button), our monitoring center is informed immediately. The monitoring service will attempt to reach your Primary Contacts to inform you of the alarm and determine whether the police should be dispatched.
What happens when you hit panic button on SimpliSafe?
If you're at home during a break-in, pressing the Panic Button instantly triggers your alarm. With professional monitoring, our monitoring center will call and check if you're okay. If you don't answer your phone or give the “safe word,” we will alert the police that you're in danger.
What is the downside of SimpliSafe?
One other con worth mentioning is the high up-front cost. Unlike many home security companies that rent you the equipment for a low monthly fee, SimpliSafe requires you to buy the equipment up-front.
Is SimpliSafe easily hacked 2021?
SimpliSafe is not easily hacked While it's technically possible to hack into anything, calling it “easy” is extremely misleading.
Can I leave a window open with SimpliSafe?
A SimpliSafe Entry Sensor's flexible design ensures that it will work with nearly any type of door or window, including sliding doors, double doors, and swinging windows.
What is secret mode on SimpliSafe?
*Secret Alerts are private notifications sent to you by specific sensors you designate to be on a special "alert-only" setting. Sensors on this setting won't trigger a system alarm, but send a discreet notification directly to you instead.
Does SimpliSafe notify you when a door opens?
Does anyone have any info or insight on this? At the time of this post, the SimpliSafe Base Station is able to produce a Door Chime every time an Entry Sensor is opened. However, it is not able to produce a voice prompt with the sensor's name.
Does SimpliSafe have to be monitored?
You are not required to keep professional monitoring for your SimpliSafe system. Your hardware functions properly without the monthly service, but you're responsible for alerting the authorities yourself.
Is SimpliSafe as good as ADT?
Both ADT and SimpliSafe are great home security companies, but they offer slightly different services. While SimpliSafe warrants DIY installation,...
Does SimpliSafe automatically call the police?
SimpliSafe will not immediately call the police if the alarm is triggered. Instead, the monitoring team will contact the homeowner if the alarm is...
Can you monitor SimpliSafe from your phone?
You will have access to SimpliSafe’s mobile app if you purchase the company’s Interactive plan. You can then remotely control your home security sy...
Can I use my own camera with SimpliSafe?
No, you can’t use your own camera with SimpliSafe. SimpliSafe makes its own cameras that are not compatible with other equipment, so the system onl...
SimpliSafe Smart Security System User Guide - Manuals+
You should select a 2.4GHz Wi-Fi network. The hub does not support the 5GHz Wi-Fi. Select the 5GHz band instead of the 2.4GHz band is the most common mistake when setting up the hub for the first time.
SimpliSafe Smart Security System User Guide - Manuals+
Smart Security SystemUSER’S GUIDE Contents hide 1 DO THIS FIRST. 2 What You Need 3 IN THE BOX. 4 MEET YOUR ALARM SYSTEM. 5 How the Alarm System Works 6 Getting to Know Your System 7 Smart Hub 8 Remote Tag (Wireless Key) 9 RFID Tag 10 PIR Motion Detector 11 PLACEMENT/INSTALLATION TIPS 12 Where … Continue reading "SimpliSafe Smart Security System User Guide"
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SimpliSafe Home Security Systems
How do I set up WiFi? – SimpliSafe
Your Gen 3 SimpliSafe system can connect to WiFi to provide an alternative connection to our monitoring center and a slightly faster refresh time for the mobile apps and webapp.It also provides access to firmware updates.
ss video doorbell manual - SimpliSafe
VIDEO DOORBELL PRO Installation Guide Turn off the power to your doorbell at the circuit breaker Remove your existing doorbell that Now its time to setup
SimpliSafe At a Glance
The SimpliSafe home security systems are straightforward, affordable, DIY home security systems suitable for customers looking for basic home security.
Fine Print
All of SimpliSafe’s plans are billed monthly but have no contracts or extra fees. All products and systems come with a 60-day money-back guarantee and a three-year warranty.
Plan Pricing
SimpliSafe has a standard plan for basic intrusion and environmental hazards, like floods. They also offer a slightly more expensive plan, called the Interactive plan, that offers basic intrusion and environmental protection with the addition of home automation and video technology. Both of these plans come with 24/7 professional monitoring.
Add-Ons and Upgrades
You can purchase additional home security components separately, either to create your own package or to customize one of SimpliSafe’s base packages. Systems support up to 100 sensors, so you can purchase additional ones to add throughout your home for enhanced home security.
Video Storage
With SimpliSafe, you can either get motion-triggered notifications at no cost or pay for cloud storage to store photos or video recordings.
Installation
SimpliSafe has a setup guide that will walk you through how your new security system works. Read through this guide to better understand the system’s components and how they work together.
Smartphone Controls and Smart Home Integration
SimpliSafe offers a mobile app with smartphone controls with its Interactive plan, but not for its basic plan. With the Interactive plan, you’ll get smartphone controls, video support and home automation.
How long does a simplisafe home security system last?
(“SimpliSafe”) warrants to the end user (“Customer”) that this product (“The SimpliSafe Home Security System”) will be free from defects in materials and workmanship under normal use and service for 12 months from the date that the product is purchased by the Customer.
What does the blue light on the SimpliSafe do?
SimpliSafe will warn you of potential problems with a flashing blue light at the bottom of the Base Station and messages displayed on the Keypad. Here are some common warnings and recommended solutions: 13
Where is the FCC ID on a U9K-BS1000?
The FCC ID of the Base Station (U9K-BS1000) can be found on its base. The FCC ID of the pager module (R2SATM300) is printed on a label on the module itself, which is inside the Base Station and not accessible to the customer. The FCC ID of the Keychain Remote (U9K-KR1), Keypad (U9K-KP1000), Entry Sensor (U9K-ES1000), Motion Sensor (U9K-MS1000), and Panic Button (U9K-PB1000) can be found when changing their batteries (see page 10).
What is emergency dispatch service?
Emergency Dispatch Service is a critical part of your SimpliSafe Home Security System. When you activate it, your system will be monitored 24/7. In the event of an emergency, professionally trained operators will contact you and dispatch the authorities. This service will not be available until you activate your subscription.
How long does it take for a 911 alarm to sound?
At any time (whether or not the alarm is on) just press a panic button for 1 full second to immediately sound the alarm and notify the Emergency Dispatch Service.
What is the product identifier on a FCC base station?
On the bottom of the Base Station is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
Burglary
When an intrusion sensor is triggered (Entry, Motion, Glassbreak, or a panic button), our monitoring center is informed immediately. The monitoring service will attempt to reach your Primary Contacts to inform you of the alarm and determine whether the police should be dispatched.
Life Safety (Smoke and CO)
When a Life Safety sensor is triggered (Smoke and CO), the monitoring service will only contact the first Primary Contact as time could be critical. The safeword is not required to cancel dispatch for a Smoke or CO alarm, you just need to pick up the phone and tell them it is a false alarm.
Environmental
When an Environmental sensor is triggered (Water and Temperature), the monitoring service will call both Primary Contacts to notify them. Environmental alarms do not result in dispatch regardless of whether you answer the phone or not. This is just a notification call from the monitoring center.
How long does a simplisafe home security system last?
(“SimpliSafe”) warrants to the end user (“Customer”) that this product (“The SimpliSafe Home Security System”) will be free from defects in materials and workmanship under normal use and service for 12 months from the date that the product is purchased by the Customer.
What does the blue light on the SimpliSafe do?
SimpliSafe will warn you of potential problems with a flashing blue light at the bottom of the Base Station and messages displayed on the Keypad. Here are some common warnings and recommended solutions: 13
Where is the FCC ID on a U9K-BS1000?
The FCC ID of the Base Station (U9K-BS1000) can be found on its base. The FCC ID of the pager module (R2SATM300) is printed on a label on the module itself, which is inside the Base Station and not accessible to the customer. The FCC ID of the Keychain Remote (U9K-KR1), Keypad (U9K-KP1000), Entry Sensor (U9K-ES1000), Motion Sensor (U9K-MS1000), and Panic Button (U9K-PB1000) can be found when changing their batteries (see page 10).
What is emergency dispatch service?
Emergency Dispatch Service is a critical part of your SimpliSafe Home Security System. When you activate it, your system will be monitored 24/7. In the event of an emergency, professionally trained operators will contact you and dispatch the authorities. This service will not be available until you activate your subscription.
How long does it take for a 911 alarm to sound?
At any time (whether or not the alarm is on) just press a panic button for 1 full second to immediately sound the alarm and notify the Emergency Dispatch Service.
What is the product identifier on a FCC base station?
On the bottom of the Base Station is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
