Whether your Ooma is blinking red, blue, or any other issue. The simple solution to all these problems is often achieved by just resetting the Ooma. To reset the Ooma Telo Router, use a paper clip to press the reset button on the Ooma until the lights flicker. It should only take approximately 10 seconds to finish.
How to do a hard reset on the Ooma device?
Re: How to do a hard reset on the main ooma device? 2) Hold the ooma tab [blue light] connect the power and hod for 30 secs until all the lights start flashing and once the flashing of all lights are done release the tab and the device will reset to factory settings.
What can I do if I’ve forgotten my my Ooma password?
If you’ve forgotten the password for your My Ooma account, you can recover it by following the instructions in the password recovery FAQ. What can I do with my My Ooma account? Find information about your phone usage, such as calling statistics and call logs Much, much more… What is the Dashboard?
How do I change the default home page for my Ooma?
How do I change the default home page for My Ooma? You can change the default home page for your My Ooma account by visiting My Ooma under the Preferences tab. You can choose between the Dashboard, your Contacts, your Call Logs, and your online Voicemail page.
How do I Keep My my Ooma session signed in?
You can keep your My Ooma session signed in by clicking the “Keep me logged in” button where you enter your My Ooma username and password. Your account will remain logged in for about two weeks before you will need to sign in again. Where can I find more help in My Ooma?
See more
How do I reset my Ooma base?
Connect a computer or router to the Base Station for additional setup options. Push down and hold for 10 seconds while plugged in to perform a factory reset of the device.
How do I factory reset my Ooma Telo?
Re: Telo Base Factory Reset To reset the telo handset press the red button for about 3 seconds until the handset turns off. Next press the 0 and left softkey while pressing the red button briefly to power back on. The handset is now reset.
How do I get my Ooma back online?
Verify that your Internet connection is functioning properly. Try rebooting your modem, router and/or Ooma Telo Base Station or Phone Genie to see if the network connection recovers.
How do I wipe Ooma?
Remove the power for the ooma device.Hold the ooma tab [blue light] connect the power and hod for 30 secs until all the lights start flashing and once the flashing of all lights are done release the tab and the device will reset to factory settings.
WHAT IS button on back of Ooma Telo?
Page (on rear of Telo Base Station or Phone Genie) This button will allow you to page and sync your Ooma Telo Base Station or Phone Genie system with the Ooma HD3 Handset, HD2 Handset, Ooma Linx, and other wireless accessories.
How do I reset Ooma after power outage?
Re: restart sequence after a power outage My cable modem, Ooma Hub, and router (which are connected in that sequence) are all plugged into the same power strip. To restart everything, I just kill the power strip, wait 5-10 seconds, and turn the power strip back on.
Where is the reset button on my Ooma device?
If your model Linx device has a reset button on the bottom of the unit, press and hold the button. If the device does not have a reset button, plug it in. Insert a paperclip into the pinhole next to the phone jack and hold it down for ten seconds until the system status light blinks amber.
What do Ooma lights mean?
Solid blue light. Base Station is online and in service. Rapidly-blinking blue light. Base Station is in registration mode. Solid amber light.
How do I connect my Ooma to a new wi fi?
0:051:10Ooma Telo Wireless Adapter Installation - YouTubeYouTubeStart of suggested clipEnd of suggested clipNext connect your computer to the teller with an Ethernet cable plug. One end of the cable into theMoreNext connect your computer to the teller with an Ethernet cable plug. One end of the cable into the home network port of the talo. And plug the other end into your.
How do I reset my Telo Air 2?
Re: Factory Reset of Telo Air 2 Not Working After Adding PasswordI connected a phone to the telephone jack on the Telo and was able to enter the *code for a factory reset (*#*#099). ... The hard manual reset instructions worked to factory reset the unit.More items...•
Why is my Ooma blinking purple?
Blinking Purple System Status Indicates your Ooma Telo is downloading a software upgrade. All services are unavailable.
What does solid red light mean on Ooma?
Solid red logo likely means a hardware failure.
Why is my Ooma purple?
When Do Not Disturb is turned on, the Ooma logo will light up purple and all incoming calls will go directly to voicemail without ringing your phones. To turn off the feature, press and hold the >> button or dial * 7 9 from your phone. Check that the speaker hasn't been turned off.
How do I contact Ooma?
(888) 711-6662Ooma Inc / Customer service
How do I change the default home page for My Ooma?
You can change the default home page for your My Ooma account by visiting My Ooma under the Preferences tab. You can choose between the Dashboard, your Contacts, your Call Logs, and your online Voicemail page.
What settings are located under the Preferences tab?
The Preferences tab is the place to go to manage the features that you’ve enabled on your account, including features that are part of the Ooma Premier package (designated with ). The following features can be configured under the Preferences tab:
How quickly do changes to my account preferences take effect?
When you make changes your My Ooma account, your preferences will take effect within just a few minutes.
What can I do with the Add-Ons tab?
The Add-Ons tab is where you’ll go if you’d like to purchase additional equipment (such as Ooma HD3 Handsets) or service packages (such as Ooma Premier) to enhance your Ooma experience . The options you will see may vary based on whether you have an Ooma Telo Base Station or Phone Genie or Phone Genie or an Ooma Hub and how long you’ve been an Ooma customer, but rest assured that you will only see the option to purchase equipment and services that are compatible with your Ooma setup. In order to buy any of the options in the Add-Ons tab, simply click on what you’d like, add it to your cart, and complete the check-out process.
Can I stay signed in to My Ooma?
Yes! You can keep your My Ooma session signed in by clicking the “Keep me logged in” button where you enter your My Ooma username and password. Your account will remain logged in for about two weeks before you will need to sign in again.
Where can I find more help in My Ooma?
If you are looking for more guidance about anything in your My Ooma account, there’s help available in several places:
Can I access My Ooma from my mobile device?
Yes! You can access a specially formatted version of My Ooma from your smartphone by navigating to http://my.ooma.com/, or by downloading the Ooma Mobile app for your iPhone or Android device.
