Knowledge Builders

how do i cancel my family wizard

by Madge Parker Published 2 years ago Updated 2 years ago
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Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the OurFamilyWizard Co-Parent App subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

To cancel auto-renewal for your account, log onto the OFW web application and navigate to Billing within the My Account section. Once there, click on the link that says 'Cancel Auto-Renewal'.

Full Answer

How to cancel ourfamilywizard co-parent app subscription?

We have made it super easy to cancel OurFamilyWizard Co-Parent App subscription at the root to avoid any and all mediums "Our Family Wizard" (the developer) uses to bill you. Now let us get into the crux of this guide. How to Cancel OurFamilyWizard Co-Parent App Subscription on your iPhone or iPad. First, open the settings app and tap on your name.

Can I get a refund for my Family Wizard subscription?

Users can request a full refund for their subscription within the first 30 days after purchase. To request a refund, contact the OFW customer support team at (866) 755-9991 or [email protected]. Refunds are not issued outside of the 30-day window. For more information about our refund policy, click here .

When can I renew my ourfamilywizard subscription?

You can renew your OurFamilyWizard subscription at any time, either before or after your account expires. If your account expires before you are able to renew, you will not lose any information within your account. We want every parent who could benefit from the tools on OurFamilyWizard to be able to use them.

How can I get help paying for ourfamilywizard?

We want every parent who could benefit from the tools on OurFamilyWizard to be able to use them. That's why we have two affordability programs to help parents with subscription costs. Parents in financial need can qualify for free or reduced rate subscriptions through the OFW Fee Waiver Program.

How to upgrade my file storage on ourfamilywizard?

How to cancel auto renewal of OFW?

How to get a refund from OFW?

How to update billing information for OFW?

How to auto renew my OFW account?

Can parents in financial need get free subscriptions?

Can you delete an OFW account?

See 4 more

About this website

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Does OurFamilyWizard automatically renew?

Back to Billing overview You can schedule your subscription to auto-renew once your current subscription expires, or you can always purchase a one-time renewal via the full version of the website.

Is OurFamilyWizard billed monthly?

Pricing. OurFamilyWizard subscriptions start at $8.25 a month (billed annually) for a basic one-year plan and increase to $17 a month for a premium plan.

Is OurFamilyWizard monitored?

Our Family Wizard allows professionals to completely monitor the family's activity.

Do I have to use OurFamilyWizard?

We highly recommend the use of the Our Family Wizard (OFW) tool, for this and many other reasons: Every communication is date / time stamped and cannot be altered later.

Does OurFamilyWizard track your location?

Location tracking in the OFW mobile app While some apps may access your location anytime you open it, the OFW mobile app will only access your location if you are actively creating a Check-in or tagging a location with a Moment.

Does OurFamilyWizard record phone calls?

Does OurFamilyWizard record phone calls? No. OurFamilyWizard only records communications through the app using the following tools: Shared family calendar.

How do you stop your parents from tracking you?

To disable your location on Android: In your phone's settings, go to the "Location" tab and toggle the option off.

Do both parents have to pay for OurFamilyWizard?

Once you sign up, we'll reach out to your co-parent with the information they need to get started and activate their subscription. You will each need to have your own subscriptions, but you are able to pay for your co-parent if you'd like.

Who owns OurFamilyWizard?

Nick VanWagnerNick VanWagner has been CEO of OurFamilyWizard since April 2020. It's not often that a 20-year-old company with more than 1 million total users across 75 countries tries to turn itself into a startup.

Do both parents have to pay for TalkingParents app?

This means that both parents must buy their own subscriptions.

What apps do kids use to hide things from parents?

4 Dangerous Vault Apps Parents Should Know AboutCalculator+ Don't let it fool you, Calculator+ will function as a calculator, but input the passcode, and it unlocks a hidden folder for photos and videos. ... Keepsafe Calculator Vault. ... Hide Pictures Keep Safe Vault. ... Best Secret Folder.

Can AppClose be used in court?

Additionally, when AppClose records are exported and presented as evidence in court, courts have deemed AppClose records admissible when properly authenticated.

Do both parents pay for OurFamilyWizard?

Once you sign up, we'll reach out to your co-parent with the information they need to get started and activate their subscription. You will each need to have your own subscriptions, but you are able to pay for your co-parent if you'd like.

What billed monthly?

What is meant by annual plan billed monthly? An annual plan paid monthly means that the user commits for the entire year, but the bill is paid on a month-by-month basis.

How does my family wizard work?

Parents can upload and manage the child's activities, calendar, and the co-parenting schedules; track expenses; share medical and school files; and send secure messages to each other through the platform.

How does Brightwheel billing work?

Online Payments are automatically tracked when a parent uses the brightwheel billing platform to send funds to your program to reduce their balance. Depending on your payment settings, this can be done through a credit/debit card or a bank transfer (ACH) and each carries a processing fee specific to your account.

Login to your OFW® Account - OurFamilyWizard

Use the OFW® software suite on your smartphone TODAY! Select your platform from the links below and start using OFW® at home and on the go! 1

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How long do you have to pay for OurFamilyWizard?

You have 30 days from the date of purchase of a Subscription or premium feature to receive a full refund. No refunds will be granted after the initial 30 days have passed.

Is OurFamilyWizard responsible for the system?

These Terms are between you and OurFamilyWizard only. Our FamilyWizard is solely responsible for the System. Apple, Inc. and Alphabet, Inc. and Amazon.com Services, LLC are not a party to these Terms; however, Apple, Inc., Alphabet, Inc., and Amazon.com Services, LLC and their subsidiaries are third party beneficiaries of this Agreement as it pertains to the mobile application. As such, once you accept these Terms, Apple, Inc., Alphabet, Inc., and Amazon.com Services, LLC shall have the right to enforce these Terms against you as they pertain to our mobile application.

Is submitting information to us a royalty free?

By submitting information to us, you grant to us and our affiliates a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such information, subject to applicable laws and regulations, these Terms & Conditions, and our Privacy Policy.

Does OurFamilyWizard have a review?

OurFamilyWizard does not and shall not have any obligation to review User Content, and therefore we do not guarantee the accuracy, integrity, or quality of User Content and we cannot assure you that harmful, inaccurate, deceptive, offensive, threatening, defamatory, unlawful, or otherwise objectionable User Content will not appear on our System. We do, however, reserve the right to review any or all User Content in our sole discretion. In addition, we reserve the right to alter, edit, or remove any User Content, in whole or in part, at our sole discretion.

Can you assign these terms without our permission?

We may assign these Terms, in whole or in part, in our sole discretion. You may not assign your rights under these Terms without our prior written permission. Any attempt by you to assign your rights under these Terms without our permission shall be void. The waiver by us of a breach of any provision of these Terms shall not operate or be construed as a waiver of any other or subsequent breach. If any provision of these Terms is held by a court of competent jurisdiction to be contrary to law, the remaining provisions of these Terms shall remain in full force and effect.

Where to find last viewed information on OurFamilyWizard?

You can view this information in the lower left-hand margin of each page. It will show the last time they logged in and looked at each page.

What does "never activated" mean on a co-parent's account?

Never activated: If you see 'Never activated' for your co-parent's subscription expiration date, your co-parent has not yet purchased a subscription for their account.

Frequently Asked Questions

Users can request a full refund for their subscription within the first 30 days after purchase. To request a refund, contact the OFW customer support team at +44 (0)203 514 0008 or [email protected]. Refunds are not issued outside of the 30-day window. For more information about our refund policy, click here .

Renewing your subscription

You can renew your OurFamilyWizard subscription at any time, either before or after your account expires. If your account expires before you are able to renew, you will not lose any information within your account.

Affordability programmes

We want every parent who could benefit from the tools on OurFamilyWizard to be able to use them. That's why we have two affordability programmes to help parents with subscription costs.

How to use OFWpay?

OFWpay™: Use OFWpay to send the funds to your co-parent via a documented, electronic payment. If you do not see OFWpay as an option, either you, your co-parent, or both do not have an active OFWpay™ account. Click here for instructions on applying for an OFWpay account. Click Make Payment in the top left corner.

Can parents schedule a one time payment?

With an OFWpay™ account, parents can schedule a one-time or recurring payment. Learn how with this tutorial.

Do you have to wait for a co-parent to mark an expense as reimbursed?

Marking Expenses as Reimbursed. Co-parents who are receiving a payment through means outside of the website do not have to wait for their co-parent to log a payment to mark an expense as reimbursed. Follow these steps to mark a payment as reimbursed.

Useful OFW Tools for Parents During the COVID-19 Crisis

We've compiled a list of tools on OFW that may be particularly helpful to you throughout the current coronavirus pandemic.

Calendar

Use the OFW Calendar to document your parenting time, share event details and schedule holidays.

Journal - New and expanded tools!

The OFW Journal is split into Moments and Check-Ins. You'll now be able to tag locations, check-in at exchanges, and use ToneMeter™ while composing journal entries.

Expenses

Request reimbursements, upload receipts, make payments and download detailed reports.

Info Bank

Secure storage for every piece of information you and your co-parent need to share, from emergency contacts to immunization records. The Info Bank also contains MyFiles, the central hub for all documents, receipts, and photos uploaded to OFW.

My Account

Update your login credentials, select your display colors, and manage other essential account functions.

Billing

Learn about renewing your subscription, applying for a fee waiver, adding ToneMeter™ to your account, and other general billing functions.

How to upgrade my file storage on ourfamilywizard?

To upgrade your storage space on OurFamilyWizard, log onto the OFW web application and navigate to Billing within the My Account section. Once there, click on the ‘ Click Here to Upgrade button next to MyFiles Space . The cost of the expanded storage space will be pro-rated for the remaining time you have on your OFW subscription.

How to cancel auto renewal of OFW?

To cancel auto-renewal for your account, log onto the OFW web application and navigate to Billing within the My Account section . Once there, click on the link that says ‘ Cancel Auto-Renewal ’.

How to get a refund from OFW?

To request a refund, contact the OFW customer support team at (866) 755-9991 or [email protected]. Refunds are not issued outside of the 30-day window. For more information about our refund policy, click here .

How to update billing information for OFW?

To update the billing information used for subscription purchases, log onto the OFW web application and navigate to Billing within the My Account section. Once there, click the ' Edit ' button located in the ' Payment Information ' section .

How to auto renew my OFW account?

To enable auto-renewal for your account, log into the OFW web application and navigate to Billing within the My Account section. Once there, click the Edit link next to Auto Renew . You will then be walked through selecting the subscription options for your next renewal.

Can parents in financial need get free subscriptions?

Parents in financial need can qualify for free or reduced rate subscriptions through the OFW Fee Waiver Program.

Can you delete an OFW account?

While OFW accounts cannot be deleted, if you no longer wish to use your account and are within the 30-day refund window, contact us.

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1.Billing Help | Parents | OurFamilyWizard

Url:https://www.ourfamilywizard.com/knowledge-center/tips-tricks/parents-website/billing

32 hours ago How to Cancel OurFamilyWizard Co-Parent App Subscription on your iPhone or iPad. First, open the settings app and tap on your name. Then, tap on the "Subscriptions" tab. (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore) Next, tap on your Apple …

2.Terms and Conditions | OurFamilyWizard

Url:https://www.ourfamilywizard.com/legal/terms

16 hours ago Military Family Discount. To show our support, we provide subscriptions at a greatly reduced rate to military families. If you or your co-parent are either active duty, retired military, or a veteran, …

3.30 Day Money Back Guarantee | OurFamilyWizard

Url:https://www.ourfamilywizard.com/plans-and-pricing/refund-policy

11 hours ago  · You may cancel the auto-renewal of a Subscription or premium feature through your account settings, or by contacting customer service at [email protected] of …

4.Contact Us | Email, Phone and Address | OurFamilyWizard

Url:https://www.ourfamilywizard.com/contact-us

34 hours ago 30 Day Money Back Guarantee. No fees, no hassle. We want you to be satisfied with the OurFamilyWizard ® website tools and services. If you are unhappy for any reason with our …

5.Confirming Your Co-Parent's Subscription Status

Url:https://www.ourfamilywizard.com/knowledge-center/tips-tricks/parents-website/coparent-subscription-status

8 hours ago Get help with your OurFamilyWizard parent or practitioner account from our dedicated customer support team. Our customer service can help you with technical support, billing, and more. …

6.Billing Help | Parents | OurFamilyWizard

Url:https://www.ourfamilywizard.co.uk/knowledge-centre/tips-tricks/parents-website/billing

14 hours ago In the main navigation menu, click My Account. In the Overview or Billing sections, both your and your co-parent's subscription expiration dates will be displayed. Your co-parent's subscription …

7.Payments | Parents - Website | OurFamilyWizard

Url:https://www.ourfamilywizard.com/knowledge-center/tips-tricks/parents-website/payments

26 hours ago Military Family Discount. To show our support, we provide subscriptions at a greatly reduced rate to military families. If you or your co-parent are either active duty, retired military, or a veteran, …

8.FAQs about OFW Tools | OurFamilyWizard

Url:https://www.ourfamilywizard.com/knowledge-center/tips-tricks

19 hours ago From the drop-down menu in the top left corner, select Schedule New Payment. Complete the required fields to give details about the expense. Select your frequency of payment, and …

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