Answer
- Login to Tableau Server as Server Administrator
- Select Status
- Under the Process Status tab, hover over the Green Checkmark to the right of Gateway
- You should see a popup in format "<computername>:<portnumber>"
- The Tableau Services Manager (TSM) status page is accessible in TSM and can be viewed by TSM administrators. ...
- The Tableau Server status page appears in the Tableau Server web UI and is accessible by Tableau Server administrators.
Where can I view the state of tableau processes?
There are two locations in Tableau Server or Tableau Services Manager (TSM) where administrators can view the state of Tableau processes. You may be able to access one or both of these locations, depending on how your account and server are set up. Most of the process status information that displays is duplicated on both Status pages.
How do I check the status of my tableau Services Manager account?
The Tableau Services Manager (TSM) status page is accessible in TSM and can be viewed by TSM administrators. You must be able to log into TSM to see this page. For information about signing into TSM, see Sign in to Tableau Services Manager Web UI.
How do I change the port number in tableau server?
1 Login to Tableau Server as Server Administrator 2 Select Status 3 Under the Process Status tab, hover over the Green Checkmark to the right of Gateway 4 You should see a popup in format "<computername>:<portnumber>"
How do I know if tableau is running properly?
When Tableau Server is functioning properly, most processes will show as Active, Busy or Passive (Repository): Active —The process is functioning as intended. See File Store in Troubleshoot Server Processes for details on possible active states. Busy —The process is completing some task.
Is Tableau Server down today?
No incidents reported today.
How do I check tableau services?
Verify Tableau Service SettingsLog on as administrator to the computer running Tableau Server.On the Tableau Server computer, select Start > Control Panel > Administrative Tools > Computer Management > Services and Applications > Services.Open Services and Applications, then click Services.
How do I troubleshoot Tableau Server?
General Troubleshooting StepsMake sure there is enough disk space on each computer running Tableau Server. Limited disk space can cause a failure to install, a failure to upgrade, or problems running Tableau Server.Restart Tableau Server. ... Reindex Tableau Server. ... Restart the computer on which Tableau Server is running.
How do you restart a Tableau Server?
You can do this either from the command line, using the tsm start command, or from the TSM Web UI, by clicking Tableau Server is stopped, and selecting Start Tableau Server. TSM will start automatically when the computer starts, so you can run tsm commands even though Tableau Server is stopped.
How long does it take for Tableau Server to start?
Restarting tableau server is super slow. It takes about 15 minutes.
How do I access TSM from command line?
To run tsm commands, you need to open Windows Command Prompt. Do not use PowerShell to run tsm commands. Using PowerShell can cause unexpected behavior. Open Windows Command Prompt with an account that is a member of the Administrators group on a node in the cluster.
Can't connect to Tableau Server?
Unable to connect to this Tableau Server data source: This error may appear if the connection information for the data source has changed—for example, as a result of the database server name changing. Look at the Data Connection information for the data source and confirm that it has the correct settings.
Why is tableau not working?
This issue may occur because of one of the following reasons: The installation is corrupted. The computer has other software that is not compatible with Tableau Desktop. You do not have access to the following folder: C:\Users\
Why Tableau Server is degraded?
The most common cause of degraded server, (e.g backgrounder or vizql services down) is because your server get out of RAM. So Tableau Server "sacrificies" a service to keep working. So Check the RAM of your Server.
How do I restart my TSM server?
You can use the tsm restart command to restart Tableau Server. The command stops the server if necessary, and then starts it.
How long does TSM restart take?
For the tsm restart test, the clear winner is Linux. Here are the average restart times: Linux (AMD): 320 seconds. Linux (Intel): 329 seconds.
What are Tableau services?
Tableau Services Manager (TSM) is the comprehensive tool for installing and managing Tableau Server. It contains an enhanced user experience with both a command-line interface (CLI) and a web interface for server administrators.
How do I know what version of TSM I have?
You can use the tsm version command to get the versions of TSM and Tableau Server.
How do I find my Tableau Server name?
To find the computer name: On the computer running Tableau Server, click Start, right-click Computer, and then select Properties. Note the name listed under Computer name.
How do I find my Tableau Server API version?
With a quick call to the Vizportal API and some JSON parsing you can determine what version of Tableau Server you're connecting to and map that its API Version.
How to access tableau server?
To access Tableau Server from a computer other than the one running Tableau Server or from the Tableau Mobile App, use the Tableau Server computer name or IP address in the URL. On the computer running Tableau Server, click Start, right-click Computer, and then select Properties. Note the name listed under Computer name.
What port is Tableau Server using?
If Tableau Server is configured to use a port other than the default (port 80), you must include the port number in the URL. To find the port number:
Do I have access to Support?
Access to Standard Support is included with your subscription to Tableau’s products and is available for the duration of your subscription contract. Standard Support is also included with perpetual license purchases for one year, after which it requires an annual Maintenance Renewal. Tableau also offers Extended Support and Premium Support programs which are detailed on the Support Services page. For more information on renewal, see our Subscription and Maintenance Policy.
What kind of issues are supported?
Support can answer general how-to questions and provide relevant help resources. However, for detailed questions specific to your data, our Professional Services team can assist.
How do I contact Support and what can I expect?
You can submit a Support case through our webform or the Customer Portal.
What to do if you are working on behalf of a registered user of a Tableau product?
If you are working on behalf of a registered user of a Tableau product, please provide your client’s name and account to avoid delays when opening support requests.
Why is it important to provide more information when opening a case?
Providing more information when opening the case can expedite the resolution.
Where is the Technical Support page in Tableau?
All Technical Support policies are located on the Tableau Legal page .
Does tableau have security?
Tableau maintains a comprehensive set of IT controls. See our Security page for more details.