Knowledge Builders

how do i contact bolt support

by Celia Murazik Published 2 years ago Updated 2 years ago
image

Log in to the Bolt Merchant Dashboard. Select the Support widget. Choose Chat With Us.Jan 1, 2016

What time does Bolt support?

What time does Bolt support live chat?

About this website

image

How can I contact Bolt support team?

Bolt's Support team works around the clock to help you, no matter the problem....Get in touch with the Support teamIn-app — when you go to the main menu in the Bolt app, tap Support;Via local email address;By calling, if this option is available in your city.

How do I call Bolt customer care?

Contact usDriver & passenger phone support. [email protected] floor Kojo motor building, Mabushi Abuja.Driver training time. Mondays to Fridays: 9am and 3pm.In-Person support address. 3rd floor Kojo motor building, Mabushi Abuja.

How do you call Bolt?

How to contact BoltTap the red warning icon.Choose the Report an issue option.Click the Call Support button.

How do I send a message to Bolt support?

The most convenient way to contact our Support team is through your Driver App. For that: Go to Trips in the Menu bar. Select the trip you wish to send a message about....Go to News in the Menu Bar.Below the news section, you can see the Support Articles.Click on the most appropriate article to your issue.Send us a message.

Can I call Bolt without app?

You can request a ride without having a smart device. Simply log in to your account with your phone number on our mobile site. Note: This option works only for cash payments if allowed in your city.

Does Bolt have WhatsApp?

You can connect your Bolt through Wi-Fi thanks to its connectivity Wi-Fi 802.11 b/g/n and download all the photos and videos of WhatsApp. If you need to check the WhatsApp from your Bolt anywhere you can use the network connection HSPA LTE.

Is Bolt available 24 hours?

Bolt Drive cars are available 24/7, so you don't need to plan ahead.

How do I get my money back from Bolt?

Issue RefundsLog into the Bolt Merchant Dashboard > Transactions.Locate the transaction you want to refund. ... Select the transaction to open the transaction details.Select Issue Refund.Choose whether to issue a full refund or a partial refund. ... Select Refund.

Can I call Bolt driver?

It is also possible to call the driver and this option will be available in the app for 24 hours after the ride ended. If you can't reach the driver or more than 24 hours have passed, please contact our Support team for assistance.

How do you call on the Bolt app?

Calling through the Bolt app is super-easy.To make a call, tap on the “Call in-app” button in the “Contact options” menu;Enable the Bolt app to access your microphone.To end a call, tap the “End Call” button.You'll see a notification when your passenger/driver is trying to call you.

How long does it take for Bolt to reply?

Inquiries submitted by e-mail or Bolt App will receive a response within one business day.

How do you open chat on Bolt app?

How to contact supportClick the ☰ icon.Click Order history.Choose the order you need help with.Click Help.Choose Request callback or Start chat.

How do you call on the Bolt app?

Calling through the Bolt app is super-easy.To make a call, tap on the “Call in-app” button in the “Contact options” menu;Enable the Bolt app to access your microphone.To end a call, tap the “End Call” button.You'll see a notification when your passenger/driver is trying to call you.

Is Bolt available 24 hours?

Bolt Drive cars are available 24/7, so you don't need to plan ahead.

Can I call Bolt driver?

It is also possible to call the driver and this option will be available in the app for 24 hours after the ride ended. If you can't reach the driver or more than 24 hours have passed, please contact our Support team for assistance.

How do I contact Bolt customer service South Africa?

Contact usBolt food support. [email protected]/095400/07.

Contact Bolt Food | Fast Customer Service/Support 2022 - JustUseApp

Bolt Food Contact Information . Listed below are our top recommendations on how to get in contact with Bolt Food. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues.

How to contact Bolt – Bolt Help

If you need to contact Support about an active order, please use the in-app call option: Tap the red warning icon; Choose the Report an issue option; Click the Call Support button.; For issues related to non-active orders, please check the Help section in the app or email your local city.

Bolt

Bolt is a streamlined checkout experience that merchants use to make shopping more delightful. For shoppers or merchants who need assistance, contact Bolt support.

Contact Bolt Driver (Taxify) | Fast Customer Service ... - JustUseApp

Bolt Driver (Taxify) Contact Information . Listed below are our top recommendations on how to get in contact with Bolt Driver (Taxify). We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues.

Contact us | bolt

Contact our customer service or send us a line with your specific enquiry.

For Drivers – Bolt Help

For Drivers. Information about the driver app, payouts, ride-related issues, etc. Bolt Help; For Drivers

Shopper Question

If you’re a shopper and you need assistance with an order or your Bolt Account, contact our support team for help.

Merchant Request

If you need help resolving a non-urgent issue, contact our support team for help.

Urgent Merchant Issue

If you need help resolving an urgent technical issue, for example an issue that is blocking checkout, report this issue for help from a Bolt support engineer.

Chargeback Support

If you need to respond to a chargeback or have questions about the chargeback process, contact our risk team for help.

Order Reviews

If you want one of your orders re-reviewed, have a question about fraud, or an order shipment address change, contact our risk team for help.

What time does Bolt support?

The Bolt Support team is available on weekdays, Monday through Friday, from 8:30 AM - 9:00 PM ET. You can contact a Bolt support representative by chat, email, or ticket submission. We are not affiliated with the Bolt.eu (formerly Taxify) rideshare app. Contact Methods 🔗.

What time does Bolt support live chat?

You can chat with a Bolt Support Engineer live, Monday through Friday, from 10 AM - 9 PM ET.

Support for Bolt users

Bolt customer support is available through the Bolt and Bolt Food mobile apps. There you can find a question you’re interested in, or ask your own. You can also write about a problem with a ride:

Support for Bolt drivers

More information about Bolt driver support is available on the official website.

Support for partners

A special Bolt Restaurant App has been created for Bolt partner restaurants. You can use it to contact support and ask questions.

How to Contact Bolt Driver (Taxify)

Listed below are our top recommendations on how to get in contact with Bolt Driver (Taxify). We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Bolt Driver (Taxify).

Modern day slavery

Till date two customers got free rides from me amounting to 8,000 which I reported to the customer care. To my surprise instead of getting a refund with compensation I was blocked under the guise of low rating. Rating that I found out was affected by those same customers who fled with my money.

Inconsiderate bolt

Bolt started off well in Abuja Nigeria, practically begging and doing all sorts of convincing to get drivers, their price was okay and commission was 15% , drivers were happy to abandon Uber whose percentage was 25, Uber was literally chased out of business.

Very inconsiderate drivers

This app is designed to favour the app owners and not the users (drivers), especially with the recent introduction of “driver score”.

What time does Bolt support?

The Bolt Support team is available on weekdays, Monday through Friday, from 8:30 AM - 9:00 PM ET. You can contact a Bolt support representative by chat, email, or ticket submission. We are not affiliated with the Bolt.eu (formerly Taxify) rideshare app. Contact Methods 🔗.

What time does Bolt support live chat?

You can chat with a Bolt Support Engineer live, Monday through Friday, from 10 AM - 9 PM ET.

image

1.Contact Us | Bolt

Url:https://www.bolt.com/contact-us

1 hours ago Interested in talking to sales, need to get help with a question, or looking to get in touch with Bolt media resources? Contact the Bolt team here.

2.Support | Bolt Help

Url:https://help.bolt.com/support/

5 hours ago Support. The Bolt Support team is available on weekdays, Monday through Friday, via chat, email, or ticket submission.

3.Bolt Support

Url:https://support.bolt.com/hc/en-us

15 hours ago Urgent Merchant Issue. If you need help resolving an urgent technical issue, for example an issue that is blocking checkout, report this issue for help from a Bolt support engineer. Contact …

4.Support Hours, Tickets, & Chat | Bolt Help

Url:https://help.bolt.com/merchants/references/policies/support-hours/

14 hours ago Support The Bolt Support team is available on weekdays, Monday through Friday, from 8:30 AM - 9:00 PM ET . You can contact a Bolt support representative by chat, email, or ticket …

5.Bolt Support — Technical Support Bolt Contats - FoodBolt

Url:https://boltmarkt.com/support/

6 hours ago Contact Methods 1. Chat. You can chat with a Bolt Support Engineer live, Monday through Friday, from 10 AM - 9 PM ET. Log in to the Bolt Merchant Dashboard. Select the Support widget. …

6.Contact Bolt Driver (Taxify) | Fast Customer …

Url:https://justuseapp.com/en/app/897442736/bolt-driver-taxify/contact

15 hours ago  · If you need to contact Support about an active order, please use the in-app call option: Tap the red warning icon; Choose the Report an issue option; Click the Call …

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9