How do I contact EastLink for home services?
For Home Services call 1-888-345-1111. Our Business Services team are available at 1-877-813-1727. Protect Yourself Against Online, Phone, Text and Email Fraud Did you know that Eastlink will never call, email or text you to request personal information?
How do I contact EastLink Ringwood?
This will ensure we can verify your identity and provide you with the best service. For customer service (03) 9955 1400 is available Monday - Friday during business hours (excluding public holidays): To comply with Government restrictions, the EastLink customer centre in Ringwood is closed temporarily.
What are EastLink’s customer support hours?
Our Technical Support team is available to help 24/7. Holiday Hours may differ. For frequently asked questions, find the answers in Eastlink Support. Business Sales & Billing teams are available Monday to Friday 8am to 6pm. Contact our Business Services team at 1-877-813-1727 for Technical Support & Repair 24 hours a day, 7 days a week.
What can I do if EastLink won't resolve my issue?
Our goal is to satisfy our customers and we welcome opportunities to improve our service. If you've tried unsuccessfully to resolve an issue directly with Eastlink, you have the option to consider: the Commission for Complaints for Telecom-television Services (CCTS).
What is Eastlink phone number?
1-888-345-1111If you have questions about your service, you can talk to our friendly customer service team by calling 1-888-345-1111 Monday to Friday: 8 AM to 9 PM, Saturday: 9 AM to 5 PM.
Does Shaw own Eastlink?
As of 2010, it was the largest privately owned cable company in Canada, with 457,075 subscribers in nine provinces (excluding Saskatchewan). It remains privately held by the Bragg family of Oxford, Nova Scotia.
Why is my wifi not working Eastlink?
We have no service interruption If you're experiencing a disruption in your Eastlink services you can call 1-888-345-1111 to report the issue or you can chat with one of our helpful technical support representatives.
How can I get out of my Eastlink contract?
You must upload your final bill from your previous wireless service provider that displays its cancellation/early-termination fee. The previous service provider must operate in Eastlink's serving territory.
Does EastLink use bell towers?
Terms. *Extended coverage represents access to partner networks across the country, including the Bell, Rogers, Telus and Videotron networks. The map above is an approximate representation of Eastlink Mobile network coverage. The actual coverage area may vary and is subject to change from time to time.
What is basic cable with EastLink?
Our Entry Basic TV package includes 20+ HD channels, Eastlink Community TV and one HD receiver. Click to see channels included.
How do I connect to Eastlink?
1:073:59How to Install Eastlink's DIY WiFi - YouTubeYouTubeStart of suggested clipEnd of suggested clipStep 1 getting connected connect the cable from your cable outlet to the coax port on the back ofMoreStep 1 getting connected connect the cable from your cable outlet to the coax port on the back of the modem connect the power cord to the modem. And plug the power cord into an active wall outlet.
Can I use my own router with Eastlink?
Configure Your Modem to Work With Your Router Setting up your modem in Bridged Mode allows you to use your own, third party router to control your internet connections.
How do I connect to my Eastlink modem router?
To establish a wired connection, please use the Ethernet cable provided and plug one end into an Ethernet port on the back of the modem, and the other end into your device or computer. Use the enclosed prepaid shipping label to return your old Internet modem free of charge to Eastlink.
Is there a cancellation fee for Eastlink?
There is no cancellation fee on any RECC membership. For continuous payment plan memberships, we require 30 days' notice to cancel.
How can I get out of my cell phone contract?
Here are seven ways to get out of your cell phone contract for free.Use the Grace Period Loophole. ... Transfer or Trade Your Contract. ... Switch to another Cell Provider. ... Take Advantage of a Change in Contract Terms. ... Negotiate with Customer Service. ... Report All Issues with Your Service. ... Move Out of the Service Area.
How can I get out of my cell phone contract in Canada?
It contains protections for every Canadian with a cellphone plan. Under the Code, when you sign a cellphone contract you have a 15-day trial period to see whether the service meets your needs. During this period, you can cancel the contract — for any reason — without having to pay any penalty or early cancellation fee.
How to contact Eastlink Beyond Tech Support?
Existing subscribers to the Beyond Tech Support service can get help at 1-888-525-4253. If you'd like to add the Beyond Tech Support service to your Eastlink account you can find out more here.
What is Eastlink's goal?
Eastlink's goal is to provide you with excellent customer service and the right solutions for your needs the first time. We are working hard to earn and keep your business every day. If we fail to deliver on these commitments please click below to see other options.
How to contact Eastlink?
Contact us | Eastlink. We're ready to connect you with our best internet, TV, mobile and other popular services. Call us at 1-888-345-1111 or start an online chat to begin your order.
How to contact Smart Home Monitoring?
To speak to one of our friendly customer service team about your Smart Home service call our phone number at 1-888-345-1111. Call Now.
What is the phone number for a syringe?
If you have questions about your service, you can talk to our friendly customer service team by calling 1-888-345-1111 Monday to Friday: 8 AM to 9 PM, Saturday: 9 AM to 5 PM.
How to escalate your concerns
The steps below explain how you can escalate your concerns, comments and/or suggestions.
Need Help
Not finding what you're looking for? Our support pages have lots of great information to help you get the most out of your Eastlink services.
Chat
Chat is available Monday - Friday from 8am to 9pm and Saturday from 9am to 5pm.
The EastLink Customer Advocate can review a complaint outcome
If you have had a complaint with EastLink and are not satisifed with the outcome, you can contact the EastLink Customer Advocate to request a review of the complaint outcome.
About the EastLink Customer Advocate
The EastLink Customer Advocate's role is to review disputes from EastLink customers, where the customer is not satisfied with the outcome of EastLink’s complaint resolution process.
Contacting the EastLink Customer Advocate
You can contact the EastLink Customer Advocate if you are not satisfied with the outcome of EastLink's complaint resolution process, and you wish to request a review of the complaint outcome.
The Eastlink Business Experience
We know deciding what services you need can be a confusing and difficult process. That’s why our expert Business Team is here to design the right solution that fits your budget. Our local sales teams, service coordinators and technicians are ready to assist you at every stage of the process.
Our team is happy to discuss your needs. We are committed to earning and keeping your business
Our goal is to provide you with excellent customer service and the right solutions for your business needs the first time you contact us. If there's an issue or concern you would like to discuss, please click here to learn how to share it with us.
