
What do I do if my IKEA order is missing or damaged?
Regardless of your issue, you can always visit your local IKEA store and we will find a solution for you. If your item is damaged, bring you damaged item and proof of purchase. If you are missing an item, bring you order confirmation.
What should I do if my item is damaged or missing?
If your item is damaged, bring you damaged item and proof of purchase. If you are missing an item, bring you order confirmation. Call one of our agents. We will help you find a solution.
How do I find the closest store to my location?
If you would like to visit your closest store, use our local store finder to find your closest location!

How long does it take IKEA to send missing parts?
Order small spare parts Small spare parts will be delivered directly to your address in approximately 7 to 10 business days.
Will IKEA replace damaged parts?
Regardless of your issue, you can always visit your local IKEA store and we will find a solution for you. If your item is damaged, bring you damaged item and proof of purchase. If you are missing an item, bring you order confirmation.
How do I contact IKEA customer service?
(888) 888-4532IKEA / Customer service
Does IKEA refund damaged items?
We do not accept returns on plants, cut fabric, custom countertops and as-is products. We are unable to refund or exchange your items if your merchandise is found to be modified from its original form when purchased, dirty, stained, or damaged. We apologize for any inconvenience.
Does IKEA give missing parts?
Find and order screws, cam locks, dowels and more for BILLY, HEMNES, POÄNG, MALM and other IKEA products. Get them free and delivered to your address within 7-10 business days.
How do I claim my IKEA warranty?
Contact your local IKEA store. You will find the address and phone number in the IKEA Catalog or at IKEA-USA.com. Save your sales receipt as proof of purchase. Proof of purchase is required for the limited warranty to be valid.
Can you call IKEA directly?
For the quickest resolution, we recommend visiting an IKEA store with your receipt or order confirmation. If you're unable to do so, please contact the US IKEA Customer Support Center at 1-888-888-4532 with a detailed description of what's missing.
Is IKEA customer service number free?
(888) 888-4532IKEA / Customer service
Why is everything out of stock at IKEA?
Every 5 – 7 days. And due to supply holdups and lack of truck drivers some popular IKEA items take weeks to restock. This is especially true for home office desks, chairs, and furniture as the demand has soared in the past year as more people are working from home.
How do I return damaged item to IKEA?
Damaged/Faulty part – You can take just the part and your receipt to an IKEA store and we will exchange this for you. Alternatively, you can return the entire item for an exchange or a refund. If you can't make it back to an IKEA store, you can contact us and we will discuss options with you.
How do you fix chipped IKEA furniture?
1:062:50How to Repair White IKEA® Furniture - Mohawk 3 in 1 Repair StickYouTubeStart of suggested clipEnd of suggested clipAnd you're just gonna rub it kind of a 45-degree angle. And it will fill in the area. And thenMoreAnd you're just gonna rub it kind of a 45-degree angle. And it will fill in the area. And then replace your cap. And you can use the leveler stick again to make sure it's nice and flush.
What happens if I break an IKEA part?
If you damage a piece of your furniture, IKEA will replace it. You can head to the spare parts department at the local IKEA store, or the company will ship the part to you. However, don't wait too long; some IKEA furniture items sell out or become discontinued.
What happens if I break an IKEA part?
If you damage a piece of your furniture, IKEA will replace it. You can head to the spare parts department at the local IKEA store, or the company will ship the part to you. However, don't wait too long; some IKEA furniture items sell out or become discontinued.
How do you fix chipped IKEA furniture?
1:062:50How to Repair White IKEA® Furniture - Mohawk 3 in 1 Repair StickYouTubeStart of suggested clipEnd of suggested clipAnd you're just gonna rub it kind of a 45-degree angle. And it will fill in the area. And thenMoreAnd you're just gonna rub it kind of a 45-degree angle. And it will fill in the area. And then replace your cap. And you can use the leveler stick again to make sure it's nice and flush.
Is Broken Arrow getting an IKEA?
BROKEN ARROW, Okla. — The April Fools' Day jokes have already begun.
Where is the as is Section in IKEA?
In the Circular hub (As-Is) online marketplace, you will find everything from discontinued items, gently used and even our ex-showroom displays.
How can we help you?
Want to check the status of your order? Want to know how to return a product? We can help.
Heads up for delayed delivery times
We wanted to be transparent that we are currently receiving a very large volume of requests, which delays the processing and delivery times. We’re all pitching in and are putting in maximum effort to ensure that you enjoy your purchases as quickly as possible. A big thank you in advance for your understanding. Tack!
Frequently Asked Questions
If screws/hardware are missing in the package, can you send them to me?
Visit us in store
If you would like to visit your closest store, use our local store finder to find your closest location!
What To Do If Your Ikea Furniture Is Missing Parts
If you open the box to find that your new Ikea furniture is missing some critical components, there’s no need to worry. Ikea knows just how frustrating it is when you’re missing a screw, a dowel or a hinge from your new furniture. That’s why Ikea offers spare parts in its returns departments in every UK store.
Does Ikea Sell Individual Parts In 2022?
If you’re looking to buy individual parts of your Ikea furniture, this is simple to do.
What To Do If Your Ikea Order Arrives Damaged
As well as missing parts, Ikea furniture can arrive damaged when you order online.
Ikea Customer Services
If you’re looking to get in touch with Ikea customer services, be it for missing parts or damaged furniture, then simply call 020 3645 0000. You can also talk to the Ikea chatbot online through the Ikea website. You can find this by visiting the Ikea website and clicking on “live chat” in the bottom-right hand corner.
Ikea Furniture Quality
Ikea furniture is high quality – there’s no doubt about that. That’s because Ikea has an incredibly stringent quality check process, meaning that your Ikea furniture should be of the highest quality and built to stand the test of time.
Ikea Buy Back Scheme 2022
Ikea recently announced the beginning of its buy back scheme through its Circular Hubs. This offers Ikea customers the chance to trade in their old furniture for new Ikea furniture.
Ikea Beds & Mattresses
If you’re looking to upgrade your mattress or bed itself, then there’s no better place to look than the Ikea beds and mattresses department. Here, you’ll find a fantastic range of mattresses and divan beds to choose from – with each piece of bedding coming at a fantastically low price and offering an incredible sleeping experience!
