- 03459 758 758 (UK) +44 (0) 20 3284 1575 (abroad) ...
- Call Silver Membership Services. 0345 835 3835 (UK) ...
- Call Gold Membership Services. 0345 835 3834 (UK) ...
- Call Platinum Membership Services. 0345 835 3833 (UK) ...
- Call Premier Membership Services. 0345 975 8000 (UK)
How do I send a complaint to TSB?
Resolver can help you send your complaints to TSB. It’s quick, easy and totally free. Resolver is not affiliated to, linked with or otherwise endorsed by TSB. We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.
Does TSB respond to customer care enquiries?
We aim to promptly respond to any Customer Care enquiry made to @TSB Comments subject to legal issues (slander, defamation, contempt of court etc) or publicising, encouraging or endorsing illegal activity will not be responded to. Content containing unverified or false claims will not receive a response.
How do I report fraud to TSB?
The fastest way to report debit or credit card fraud is by using the TSB Mobile Banking app. Just tap ‘Chat to us’ from the menu and type ‘fraud’ to get started Not in the UK? Call +44 (0) 1733 286355
What types of content does TSB remove from its website?
Content that is overtly religious or politically bias that is intended to incite others will be removed. Impersonating brands or other users or featuring licensed or copyright material is not allowed. Content containing unverified or false claims about TSB’s products will be removed.

How do I speak to someone in TSB?
If you require further assistance, please call us on 0818 211 611 or +353 1 212 4865.
Can I call TSB?
20 3284 1575TSB Bank / Customer service
Do TSB email you?
We will never send you an email, text or a website link asking you to enter your Internet Banking or card details.
What is Open24 number?
What is Open24 Telephone Banking? Our automated phone service is available 24 hours a day, on 0818 211 570.
Does TSB have a live chat?
How to Contact TSB Bank Live Chat. In order to get online chat support, you will need to download the TSB mobile banking application from this link. Once you install the app, go the menu and select “chat with us” and you will get connected to an agent shortly. Make sure you contact them within their working hours.
Is there a problem with TSB today?
At the moment, we haven't detected any problems at TSB Bank.
Is sending bank details by email safe?
Nothing on the internet is one-hundred percent secure. You can encrypt your emails, use a VPN, and use military-grade anti-malware, but your emails can still become compromised. Officially, it really isn't a good idea to send your banking details through email.
What is TSB Security number?
The security number is something different to what you use for Online Banking. This is a code that we would've either posted or sent as a text message so that whenever you need to call us, you'd provide 2 random numbers from the security number to complete security. 1/4 James.
How long does TSB take to refund money?
If we are able to carry out your request, the money will be in your bank account within two working days, so long as your request is submitted before 11am that day.
Is it free to ring TSB?
We also have advisors available 24/7 dedicated to helping customers calling to report fraud and lost or stolen cards. If you have any concerns, please call 0345 835 7922. Telephone Banking for Business is free, all you pay for is the normal cost of your calls and your normal transaction charges.
What time does TSB Telephone Banking close?
Important information The opening hours of our Telephone Banking advisor services are 8am to 8pm Monday to Sundays to speak to a Partner. Our lost and stolen card and fraud reporting lines are open 24/7. Not all Telephone Banking services are available 24 hours, 7 days a week. Calls may be monitored or recorded.
How do I unlock my online banking account?
If you are locked out of online banking, simply following these steps:Click on Forgot ID/Password in the login box (a new window will open)Click "Go to Password Reset" which takes you to an instruction box. Here you will need to enter your: Last four digits of your Social Security Number* Email Address* ... Click "Submit"
Contact Us Online
To contact us online, please complete the required (*) fields below. For your security, please do not include any private or confidential information such as Social Security Numbers, Account Numbers, Passwords or PINs. We will respond to your email during normal business hours.
Contact Us by Phone or Fax
Have a question or comment regarding your existing account or would like to open a new one, please contact one of our branch offices during normal business hours and one of our valued employees will be pleased to assist you.
Routing Number
Need our routing number for direct deposit or automatic payments? TSB Bank’s routing number is 075906948.
Contact TSB customer service
Resolver can help you send your complaints to TSB. It’s quick, easy and totally free.
How does Resolver work?
Resolver is free. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.
How to complain about TSB customer service
Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint.
Need help complaining?
Resolver is a totally free service that you can use to complain effectively. We are working with industry leaders, regulators and government to make your voice heard and improve customer service. However, if you'd rather complain directly, you can use the above address to contact TSB.
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