To file a complaint online:
- Visit https://core.tn.gov
- Select "File a Complaint" in the upper right corner
- Review the disclaimer that indicates complaints are public record
- Select “Continue as Guest”
- Select “Consumer Affairs” for both the Board and the License Type
- Fill in the requested information and submit the complaint
...
To file a complaint online:
- Access the online complaint form.
- Fill in the requested information and submit the complaint.
- Please allow several days for processing. You will be notified when your complaint is assigned to a consumer specialist and sent to the business.
What is the Division of Consumer Affairs?
What is the purpose of complaint mediation?
How long does it take to get a complaint from a consumer?
How to file a complaint online?
What to do if you are not satisfied with a business?
What is price gouging complaint?
How long does it take to get a complaint settled in mediation?
See 4 more
About this website
File a Complaint - Tennessee
Complaints about Insurance providers, including agents and companies, are handled using this Online Complaint form provided by NAIC. Contact the Consumer Insurance Services Section at (615) 741-2218 or 1-800-342-4029 with any questions pertaining to filing a complaint.
File a Consumer Complaint - Tennessee
The Division of Consumer Affairs (DCA), now housed in the Attorney General’s Office, works to handle consumer complaints and educate consumers on the latest scams and threats that could cause harm.
What is the Division of Consumer Affairs?
The Division of Consumer Affairs offers an informal complaint mediation program. The Division’s complaint mediation process affords consumers and businesses a good faith means to remedy disputes. Disputes outlined in consumer complaints vary from consumer issues related to financial transactions to consumer purchases of products, goods, ...
What is the purpose of complaint mediation?
The intention of the complaint mediation process is to open the lines of communication between consumers and businesses; foster settlements acceptable to both parties; and to ultimately resolve the dispute before further action needs to be taken.
How long does it take to get a complaint from a consumer?
After your complaint is received and processed, the Division will notify you through the mail or by email (if you provided an email address) within 14 days that your complaint has been assigned to a consumer specialist and sent to the business.
How to file a complaint online?
To file a complaint online: Access the online complaint form. Fill in the requested information and submit the complaint. Please allow several days for processing. You will be notified when your complaint is assigned to a consumer specialist and sent to the business. Complaints can also be filed by mail, fax, or email.
What to do if you are not satisfied with a business?
If you are still not satisfied after contacting the business, file a consumer complaint with the Division of Consumer Affairs.
What is price gouging complaint?
The price gouging complaints received by the Division of Consumer Affairs are all individually evaluated. Price increases are generally considered by evaluating the increases of costs to fuel, the pre-existing price agreements, and increases in costs imposed by suppliers.
How long does it take to get a complaint settled in mediation?
There are variations based on the specific complaint, but the average mediation time from the opening to the closing of a complaint is 90 days.
Do you have a question?
Ask a real person any government-related question for free. They'll get you the answer or let you know where to find it.
What to do if seller doesn't resolve issue?
If the seller doesn't resolve the issue, a government office or a consumer organization may be able to help: File a complaint with your local consumer protection office or the state agency that regulates the company. Notify the Better Business Bureau (BBB) in your area about your problem.
How to file a complaint against a manufacturer?
Start your complaint with the seller or manufacturer. If they don't help, seek help from your local government or a consumer organization. Use these steps to get started. Open All +. 1. Collect Your Documents. Gather your records: sales receipts, warranties, contracts, or work orders.
What to do if you have a problem with an online transaction?
If you have a problem during an online transaction, try to solve it with the seller or website. If that does not work, file a complaint with:
What does the BBB do?
The BBB tries to resolve your complaints against companies. Some federal agencies accept complaints about companies, but may not resolve your problem. They use complaints to help them investigate fraud. Contact econsumer.gov. if you are complaining about items you bought online, from a seller outside the U.S.
What is BBB scam tracker?
BBB Scam Tracker allows consumers to report and review scams occurring in their region in real time. Your report will inform BBB and your community about fraudulent activity impacting those around us.
Why is truthful advertising important?
Truthful advertising is crucial for an ethical marketplace. Your reports of misleading and confusing advertising help BBB work to ensure that advertisements meet the expectations of BBB's Code of Advertising. File a Report. I want to warn others about a business or offer that sounds like fraud.
How long does it take to get a complaint from a company?
If your complaint meets our complaint acceptance criteria, your complaint will be sent to the business within approximately two business days.
Does BBB help with marketplace challenges?
BBB welcomes the opportunity to assist you with your marketplace challenge. Whether you need to file a complaint, post a review, tell us about a misleading advertisement, or report a scam, you're in the right place. There are some disputes BBB cannot help with, you can view those here.
What is the Division of Consumer Affairs?
The Division of Consumer Affairs offers an informal complaint mediation program. The Division’s complaint mediation process affords consumers and businesses a good faith means to remedy disputes. Disputes outlined in consumer complaints vary from consumer issues related to financial transactions to consumer purchases of products, goods, ...
What is the purpose of complaint mediation?
The intention of the complaint mediation process is to open the lines of communication between consumers and businesses; foster settlements acceptable to both parties; and to ultimately resolve the dispute before further action needs to be taken.
How long does it take to get a complaint from a consumer?
After your complaint is received and processed, the Division will notify you through the mail or by email (if you provided an email address) within 14 days that your complaint has been assigned to a consumer specialist and sent to the business.
How to file a complaint online?
To file a complaint online: Access the online complaint form. Fill in the requested information and submit the complaint. Please allow several days for processing. You will be notified when your complaint is assigned to a consumer specialist and sent to the business. Complaints can also be filed by mail, fax, or email.
What to do if you are not satisfied with a business?
If you are still not satisfied after contacting the business, file a consumer complaint with the Division of Consumer Affairs.
What is price gouging complaint?
The price gouging complaints received by the Division of Consumer Affairs are all individually evaluated. Price increases are generally considered by evaluating the increases of costs to fuel, the pre-existing price agreements, and increases in costs imposed by suppliers.
How long does it take to get a complaint settled in mediation?
There are variations based on the specific complaint, but the average mediation time from the opening to the closing of a complaint is 90 days.
