how do i find my energy supplier for a new home

If your estate agent or landlord doesn’t know who your electricity supplier is, there are a number of ways you can figure it out:

1. Check an old electricity bill Have a look around to see if there are any old electricity bills around. ...
2. Check the electricity key If you have the electric key to the property, you might see the name or logo of the supplier on there that could indicate the company. ...
3. Get in touch with your DNO ...
4. Call us at Selectra! ...

Full Answer

How do I Find my gas or electricity supplier?

For gas – use the Find My Supplier service or call the Meter Number Helpline on 0870 608 1524. For electricity – contact the Local Distribution Centre for your area. Read our guide on who supplies your energy for a full list of numbers. 2. Find your gas and electricity meters

Who is my energy supplier?

Your energy supplier is who you receive your bills from - a small portion of which is then passed back to the distributor for the upkeep of the network in your area. There is a very quick way of finding out which companies supply your gas and electricity if you think you are not on a 'duel fuel' tariff.

What do I need to know about my energy supplier when moving?

If the people who lived at the property before you have called the energy supplier to let them know they're moving, you should also receive a letter addressed to 'the occupier' when you move in. This should give you any information you need about your gas and electricity or dual fuel supplier.

How do I find the best energy provider for my needs?

But finding the best energy provider all depends on what you want from them: If it's simply the cheapest rates you're after, you might be willing to put up with poor customer service for the lower monthly bills. But be aware, that low rates don't necessarily equate to poor customer service.

How do I set up utilities when buying a house UK?

How to set up gas and electricity for the first time in a new homeFind out who your energy supplier is.Locate gas & electricity meters.Take meter readings.Find the fuse box and trip switch.Get your meter number.Contact current supplier.Find out what tariff you're on.Find a better energy deal.

How do I find my electricity supplier UK?

Finding a gas or electricity supplierUse their online Find My Supplier search tool.Call them on 0870 608 1524. (Calls to this number are charged at 7p per minute, plus your phone company's access charge.)

Who is the cheapest energy supplier in the UK?

The cheapest energy suppliersSupplierTariffCheapest VariableOutfox the MarketOne Variable Tarrif 6.0Cheapest FixedAvroSimple and SuperSaveCheapest Big SixScottish PowerSuper Saver September 2020 B3Aug 19, 2022

How do I find my MPRN number without a bill?

If you don't have a bill, you can get your GPRN number by calling Gas Networks Ireland on 1800 464 464, Monday to Friday from 8 am to 8 pm, and Saturdays from 9 am to 5:30 pm.

What is a meter point reference number?

The Meter Point Reference Number (MPRN) is used to identify individual gas supply points. It's normally is made up of numbers and doesn't contain any letters. You'll find your MPRN on your business gas bill under the 'Details of charges' heading.

How can I pay my energy bill?

You can pay your electricity and gas bills in many ways:Paying online or via our mobile app.Using our payment phone line.By Direct Debit.Prepayment.Smart Pay As You Go.Cash or cheque.Paying by a bank transfer or from abroad.

What is an MPAN electricity number?

A Meter Point Administration Number, also known as an MPAN, electricity supply number or supply number is a 13-digit reference. An MPAN is used to uniquely identify every electricity supply point in the country. You can also use the tool below to find your MPAN.

How do you change your gas and electric supplier?

You'll need to give your current supplier notice, ideally at least two days before you move. If you're happy with the deal you've got, you just need to tell your supplier where you're moving to and the date of the move.

How do I find out who my electricity supplier is?

You can find out who your electricity supplier is by looking at a recent energy bill. If you don’t have one to hand, you can give your electricity distribution network operator (or DNO) a call.

How do I find out who my gas supplier is?

You can find out who your gas supplier is by entering your name and postcode into the online tool Find My Supplier. Alternatively, you can check a recent energy bill if you have one available.

How do I read my energy bill?

It’s incredibly important that you’re able to properly read and understand your energy bill so you'll be able to tell if something’s not right with it. Your energy bill will look slightly depending on which energy supplier you’re with but they’ll all give you the following information:

How do I find out my estimated usage?

If you don’t have those figures to hand, you’ll be able to find them on a recent bill, you’ll need to calculate your home’s estimated energy usage.

How do I get a smart meter?

A smart meter is a type of gas and electricity meter that automatically sends your readings to your energy supplier.

How to tell what energy tariff you are on?

A recent energy bill will be able to tell you which energy tariff you’re currently on. You can also get in contact with your supplier to ask either by phone or email.

What is the number to call for gas meters?

If you’d prefer to speak to somebody, you can call the Meter Number Helpline (MNH) on 0870 608 1524. You’ll need both your meter serial number (this is a mix of letters and numbers which will be on your bill and the gas meter itself near the barcode) along with your latest meter reading.

How to find out who your energy distributor is?

So, it's worth double checking exactly who your energy distributor is by using an online search or calling the Meter Point Administration Service (0870 608 1524) , before you start contacting area-specific distributors.

How to find gas supplier?

You can search the national database of gas suppliers online by entering your address at Find My Supplier – as well as telling you who supplies your gas, you’ll also see your Meter Point Reference Number (MPRN) and who your gas network distributor is.

Who is my gas network distributor?

The Energy Networks Association has a handy tool which uses your postcode to tell you the gas network distributor in your area, and how to contact them – although, unlike Find My Supplier, it won’t tell you who your gas supplier is.

Who is my electricity network distributor?

This is a little more complicated than finding your gas distributor, as there are 14 electricity network distributors covering different regions of the UK.

What to do if your electricity network distributor doesn't give you access to the database?

If your electricity network distributor doesn’t give you access to the database, you can contact any energy supplier to search the database for you instead.

What to do if you don't want to search the database yourself?

If you don’t want to search the database yourself, you can call any energy supplier and ask them to find out for you.

What does an energy distribution company own?

Energy network distribution companies own and operate the equipment that makes up the gas or electricity network in your area , such as the cables, power lines, substations and pipes.

How to Find Out Who Provides Your Gas and Electricity

It’s not something that most people give a lot of thought to; if you’re having no problems with your gas and electricity supply, you’ll most likely just continue living your life without giving your energy supplier a second thought.

I think I have different suppliers for electricity and gas

There is a very quick way of finding out which companies supply your gas and electricity if you think you are not on a 'duel fuel' tariff.

I've found out who supplies my energy - What next?

If you've just moved into a new property, it's likely that the energy supplier has put you on their most expensive tariff - the standard variable tariff (SVT).

Who is my electric supplier?

If you need to know who is supplying your property with electricity, whether you’re the property owner, tenant, or landlord , check out the electric companies in the table below and call the number that matches the region you live in.

How to find out who is operating the gas supply?

Alternatively, or if you’re a landlord or estate agent and need to find out who is operating the gas supply to one of your properties, you can enter your postcode at Find My Supplier or call the Xoserve Domestic Consumer M Number Helpline on 0870 608 1524 (calls are charged at 7p per minute, plus your network’s access charges, if applicable).

Why do I need to know who supplies my gas and electricity?

Moving house is expensive enough without the unnecessary cost of inflated energy bills, but if you’ve recently switched properties without switching energy provider, there’s a good chance you’ll have been placed on a pricey standard rate tariff by default.

How to find your gas meter reference number?

Visiting Find My Supplier or calling the Meter Number Helpline will help you find your Meter Point Reference Number (MPRN), which is a number between six and ten digits long that can be used to identify the unique gas supply to your property. If you’ve a gas bill for the property, you should also be able to find the MPRN number on that.

How to find out what your gas and electricity tariff is?

If you don’t know the details of your gas and electricity tariff, you can find out by contacting your energy supplier’s customer service team, and while you’re onto them it’s worth finding out what the average consumption is at that address, to give yourself an idea of how much you can expect to use.

Why do you want to go with one of the bigger energy companies?

You might even want to go with one of the bigger energy companies, because you feel more reassured that they won't go bust.

How does the energy switching process work?

Once you confirm the switch, you can sit back and leave the rest to us – we will send your change of supplier details through to your old provider, pass your details on to your new one, and they will get in touch to confirm the switch.

Contact your gas or electricity network operator

Your electricity or gas network operator will be able to confirm who your current supplier is. To do this, you will first need to search your postcode on the"> Energy Networks website.

Alternative for finding your current gas supplier

There is an alternative for finding your current gas supplier using the Find My Supplier website. After confirming your address, you will receive confirmation of your current gas supplier.

How do I find out who supplies the energy in my new home?

If you're not sure who supplies the property, don't worry – it's easy enough to find out.

How do I choose a new energy supplier?

It's easy. You can use our energy comparison service, to get a range of quotes from energy providers. Just give us your new postcode and a few details about yourself, and we'll do the rest.

Do I need to tell my current energy supplier if I decide to switch?

No, you don't. Thanks to the Energy Switch Guarantee, switching is hassle-free and your new supplier will inform the old one on your behalf. The guarantee also means there are no fees to switch, and the process should take no more than 21 days.

What to do if you cancel your energy tariff?

You can then compare energy providers and switch to the right tariff for you. Your new supplier will handle the switch – you'll be notified if you need to submit a meter reading or if they need anything else.

What to do before leaving your old home?

Before you leave your old home, there are a few things you'll need to do: Consider your options. Check your existing tariff to see if there's an exit fee. Then compare your tariff against other deals available and work out if it's cheaper to take your existing tariff with you when you move, or switch after paying any exit fee.

How to stop being overcharged for energy?

You don't want to be charged for someone else's energy use, so take the readings as soon as you move in to cover yourself in case you get an unexpected bill. Taking readings will also stop you being overcharged and will offer you some protection if you don't agree with your final bill. You may even find that you're owed money on overpayments, which you can claim back by calling your supplier.

How long before moving to new address do you have to tell your supplier?

If it's cheaper for you to switch, tell your supplier at least 48 hours before you move and confirm the date.

What happens if you leave a property and inform the supplier?

Once you leave the property (and inform the supplier) a final bill (or refund) will be generated. Suppliers used to send this to you by post, but these days they tend to just email it to you.

When to set up gas and electricity for moving?

The best time to setup gas & electricity when moving home is about 3 weeks before you move in. If you do this in advance of moving you can setup a new energy supplier for when you move in, and avoid paying deemed contract prices.

How long before moving to a new house can you update your Npower account?

You can inform NPOWER up to 28 days before you’re moving home. As with all other energy suppliers, you can even cancel your contract or take it over to your new property with you. If you’re using SlothMove’s home setup service you can update npower online in a few clicks. You can also log into your online npower account or use your customer number. You can also call npower freephone on 0800 073 3000

How long does it take to change address with EDF?

You should complete your EDF change of address around three weeks before moving into your new home. As with all other energy suppliers you can let EDF know that you’re moving home by using our home setup service.

What is economy 7 meters?

Economy 7 meters are ‘two-rate’ meters, meaning the amount you pay for energy depends on when you use it. You will pay less for energy used past a certain time in the day. These are also known as ‘time of use tariffs’. You can also get different combinations of these, such as Economy 10 meters and so on.

What is a prepayment meter?

So, what are prepayment meters? And how do you read a prepayment meter? Prepayment meters are the ‘pay as you go’ of the energy world. You will have a key fob (as above) that you will load money onto and pay in advance for any gas and electricity that you use. The landlord, letting agent or seller will usually tell you if you have a prepayment meter, but you will know if it looks like the above. Dependant on your supplier, you can top them up at either Payzone or Paypoint.

How do standard meters work?

Standard meters measure the amount of energy you consumer per hour. They are simple and have a visibly mechanic display. You should read standard meters left to right. Read the black numbers and ignore the red numbers.

How to find out who supplies your energy?

First, you need to find out who already provides the gas and electricity in your new home. The simplest way to do this is by asking the previous owners, tenants or developer (if it’s a new build).

Where to find gas meters in a house?

If they can’t, for any reason, you’ll most likely find them in the kitchen, hallway or meter box outside the property.

How long is a gas supply meter reference number?

The gas supply Meter Point Reference Number (MPRN) is usually between six and 10 digits long and it will be on your energy bill (not to be confused with your customer reference number). If you don’t have a bill, you can request your MPRN from the Meter Point Administration Service.

What is a prepayment meter?

A prepayment meter, which is a type of ‘pay-as-you-go’ meter, often found in rental properties. It lets you pay for your energy in advance, usually by inserting money or a smart key/card that you top up with credit. 3. Take a meter reading.

When moving in, should you take a meter reading?

On the day you move in, you should take meter readings (if they’re credit meters) and submit them to the supplier when they set up your account. By doing this, you’ll avoid getting charged for any energy used by the previous occupants.

Where is the trip switch on a meter?

The trip switch is usually on or near the fuse box, within three metres of your electricity meter. If you take the time to find it before or on the day you move in, it means you won’t be scrabbling around in the dark trying to find it if your power goes out. 5. Find your meter number.

Where is the trip switch on a power supply?

A sudden power outage is probably because of an electrical surge or faulty appliance. The trip switch is usually on or near the fuse box, within three metres of your electricity meter.