How to contact Ooma?
Ooma Office. Ooma Office, the business kind of telephone service provided by the company, can be reached on this number: 1-866-939-6662 (US) or 1-877-948-6662 (Canada). These numbers are available all day throughout the year. The main Ooma Support Office page has a Live Chat option as well. Ooma Smart Security
How to sign up for Ooma?
You can do this by following these instructions:
- Navigate to https://my.ooma.com/
- Type in the default phone number for your Ooma account
- Type in the password that you set up while you were activating your Ooma device
How many customers does Ooma have?
With more than one million core users and almost one million users of the mobile-only Talkatone app, Ooma now serves nearly two million users in total, giving the company significant business scale...
How to set up a voicemail with Ooma?
- On your Ooma Office Manager, log into your online Ooma account.
- On your homepage you will find a Manage tab. ...
- All virtual extensions connected to your central line will list down. ...
- Important note: Any virtual extension voicemail can only be set up by the owner of that particular extension. ...
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How do I access my Ooma account?
You can sign in to your My Ooma account by visiting https://my.ooma.com/ with a web browser.
How do I log into Ooma app?
After you have made sure your device is compatible, you can get started by downloading the Ooma Office Mobile application from the Apple iTunes store or the Google Play store. Once you have downloaded the app, log in using your Ooma Office phone number, extension, and password.
How do I pay my Ooma bill?
Log in to office.ooma.com as an administrator and navigate to the Account page. Click Billing. Review the billing information that is on file under the Payment Information section. If you want to update the credit card on file or the billing address, click Edit.
How do I get my Ooma back online?
Verify that your Internet connection is functioning properly. Try rebooting your modem, router and/or Ooma Telo Base Station or Phone Genie to see if the network connection recovers.
Does OOMA have an app?
The Ooma app is free to download for both iOS and Android users.
What is Ooma account?
Your My Ooma account is the online command center of your entire Ooma system. Managing your account online gives you access to many of the Ooma advanced features, including privacy features, voicemail management, call logs, and more.
Is Ooma hard to cancel?
Cancelling a subscription service that you no longer need just became so much easier. To Cancel Ooma, you can use live chat online (http://ooma1.custhelp.com/app/chat/chat_launch). Line is your one-stop destination for all the information you need to delete your Ooma account, unsubscribe or cancel a free trial.
Is Ooma still in business?
Operations. Ooma's service offerings are broken down into two business models: Ooma Telo for personal or home use and business services including Ooma Office, Ooma Office Pro and Ooma Enterprise.
How do I contact Ooma?
(888) 711-6662Ooma Inc / Customer service
How do I reset my Ooma?
If your model Linx device has a reset button on the bottom of the unit, press and hold the button. If the device does not have a reset button, plug it in. Insert a paperclip into the pinhole next to the phone jack and hold it down for ten seconds until the system status light blinks amber.
How do I reset Ooma after power outage?
Re: restart sequence after a power outage My cable modem, Ooma Hub, and router (which are connected in that sequence) are all plugged into the same power strip. To restart everything, I just kill the power strip, wait 5-10 seconds, and turn the power strip back on.
How do I reset my Ooma Hub?
1) Remove the power for the Ooma device. 2) Hold down the Ooma tab [blue light] and connect the power. Hold for 30 seconds until all the lights start flashing. Once the lights stop flashing, release the Ooma tab and the device will reset to factory settings.
How do I receive calls on Ooma app?
Log into your My Ooma account and navigate to the Call Forwarding option under the Preferences tab. Set your Forwarding Mode to “All incoming Calls.” Check “Mobile App” from the list of incoming devices that you can ring.
How do I reset my Ooma?
If your model Linx device has a reset button on the bottom of the unit, press and hold the button. If the device does not have a reset button, plug it in. Insert a paperclip into the pinhole next to the phone jack and hold it down for ten seconds until the system status light blinks amber.
Is Ooma still in business?
Operations. Ooma's service offerings are broken down into two business models: Ooma Telo for personal or home use and business services including Ooma Office, Ooma Office Pro and Ooma Enterprise.
How do I contact Ooma?
(888) 711-6662Ooma Inc / Customer service
How do I get started with My Ooma?
In order to get started with My Ooma, you will need to first log in. You can do this by following these instructions:
What can I do with the My Ooma Dashboard?
The My Ooma Dashboard is your one-stop shop for all things Ooma. At a glance, you can monitor your account’s recent activity by using the widgets to do all of the following:
What if I can’t remember the My Ooma password I selected?
If you can’t remember the password you set up during your device’s activation, don’t worry! You can request a new one at any time by following the instructions in the password reset FAQ.
What are the different features I can set up with the Ooma Setup Guide?
The Ooma Setup Guide allows you to configure your account so that it works in the way that’s best for your lifestyle. You can choose to set up the following features:
Can I set up my voicemail from My Ooma?
You can set up your voicemail by following the instructions in the Voicemail FAQ.
What does low block mean?
Low: Blocks all anonymous callers and any names or numbers in your personal block list.
Can you make international calls with prepaid calling?
You will use this to make international calls and calls to 411.
How do I change the default home page for My Ooma?
You can change the default home page for your My Ooma account by visiting My Ooma under the Preferences tab. You can choose between the Dashboard, your Contacts, your Call Logs, and your online Voicemail page.
What settings are located under the Preferences tab?
The Preferences tab is the place to go to manage the features that you’ve enabled on your account, including features that are part of the Ooma Premier package (designated with ). The following features can be configured under the Preferences tab:
How quickly do changes to my account preferences take effect?
When you make changes your My Ooma account, your preferences will take effect within just a few minutes.
What can I do with the Add-Ons tab?
The Add-Ons tab is where you’ll go if you’d like to purchase additional equipment (such as Ooma HD3 Handsets) or service packages (such as Ooma Premier) to enhance your Ooma experience . The options you will see may vary based on whether you have an Ooma Telo Base Station or Phone Genie or Phone Genie or an Ooma Hub and how long you’ve been an Ooma customer, but rest assured that you will only see the option to purchase equipment and services that are compatible with your Ooma setup. In order to buy any of the options in the Add-Ons tab, simply click on what you’d like, add it to your cart, and complete the check-out process.
Can I stay signed in to My Ooma?
Yes! You can keep your My Ooma session signed in by clicking the “Keep me logged in” button where you enter your My Ooma username and password. Your account will remain logged in for about two weeks before you will need to sign in again.
Where can I find more help in My Ooma?
If you are looking for more guidance about anything in your My Ooma account, there’s help available in several places:
Can I access My Ooma from my mobile device?
Yes! You can access a specially formatted version of My Ooma from your smartphone by navigating to http://my.ooma.com/, or by downloading the Ooma Mobile app for your iPhone or Android device.
How can I access my Ooma device to manage its settings?
In order to access your Ooma device, please follow these instructions:
Can I access my Ooma device over my network without connecting to it physically?
In some cases, yes. If your Ooma device has been configured to sit directly behind your modem – before your router – you can connect to the management interface of your Ooma device over your HOME NETWORK by using a web browser and navigating to to http://setup.ooma.com.
What can I do with the Ooma management page?
You can use the Ooma device management page to configure settings that cannot be set up using your My Ooma account. For the most part, these options are related to your local network settings, advanced network configuration, and Bluetooth device setup. The management page can also be helpful for troubleshooting purposes.
Re: Can't Login into "My Ooma."
Ooma Tech Support: You need to add another Web page or server. This isn't good business. It's very frustrating for those like myself who have paid for your services and yet cannot use them.
Re: Can't Login into "My Ooma."
You obviously can't understand the level of frustration I have. And I am going to ignore your first comment because I am not interested in debating you.
Re: Can't Login into "My Ooma."
Groundhound, thanks for the suggestion, but I had tried that yesterday. It did not work. However, thanks to Dennis Peng at Ooma, I can now log into my Ooma Account.
