
How do I report a damaged telephone pole?
If you see a damaged telephone pole, wire, cable or pedestal, call us at 800-244-1111 to report the problem. How the services are affected – noise on the line, no dial tone, no connection, etc. Description of equipment (i.e. Is the wire smaller or larger than a pencil?)
What do I do if my phone line is damaged?
If you see a damaged telephone pole, wire, cable or pedestal, call us at 800-244-1111 to report the problem. If you see a damaged telephone pole, wire, cable or pedestal, call us at 800-244-1111 to report the problem. How the services are affected – noise on the line, no dial tone, no connection, etc. Description of equipment (i.e.
How do I report an exposed line or wire?
You can call our line group at 800.924.9420. You do not need to be an AT&T account holder to report line issues. Find more information about exposed lines and wires . Need help with an account specific question?
How do I call if my power lines are down?
Then, to let us know why you're calling, say “Line is down.” Heads up: Extreme weather or other factors can bring down lines, including electrical lines. Never approach a downed wire yourself. Always call your local authorities in an emergency. Select Chat. Call 800.288.2020.

How do I report my AT&T pole down?
Let us know. Call us anytime at 800.288. 2020.
WHO removes telephone line from pole to house?
Having an electrician clean that up is the safest step, and for the cost of calling in someone for that, you could probably get the whole job done and have complete peace of mind that you aren't making any mistakes. Williams charges $95 an hour.
What can I do about a downed phone line?
Stay at least 30 feet away from any downed line. Contact 911 and your local electric ufility.
Who owns utility pole in NYC?
For the record, the numbers of poles in New York City owned by Verizon are: 103,119 in Queens, 69,391 in Brooklyn, 27,317 on Staten Island, and 25,224 in the Bronx. For Con Edison, the numbers are: Queens, 39,309; Staten Island, 28,734; Brooklyn, 20,339; the Bronx, 17,197; and in Manhattan, there are none.
Who is responsible for low hanging telephone lines?
Since the electric utility company is responsible for low hanging power lines, call the company that provides electricity to the area where the sagging lines are located and report the condition to them.
How do you remove a landline phone jack?
InstructionsUse a razor blade to score the paint around the panel.Unscrew the panel and pull from the wall.Pull out the cords and cover the ends with electrical tape.Push the cords into the hole in the wall.Use the drywall patch kit to patch the hole. ... Sand and wipe clean.Paint to match your walls.
How do I report down a cable line?
Information on Powerline SafetyNever touch a downed or dangling wire or anyone or anything in contact with it. ... Report any downed power lines immediately by calling the LADWP at 1-800-DIAL-DWP (1-800-342-5397).More items...•
How deep are underground telephone lines buried?
The NEC specifies 24 in. as the minimum burial depth for 0V to 600V nominal applications.
Will cutting a phone line shock you?
While telephone lines do have 48 volts of electricity running through them, it's usually not enough to cause a shock, though it may affect a pacemaker.
Are NYC powerlines underground?
That rising water flooded streets, buildings and parts of the city's underground electricity grid. Hundreds of thousands of New Yorkers lost power. But it might have been worse if the power lines had not been underground.
Where are the powerlines in NYC?
Directly beneath Manhattan's streets lie 21,000 miles of power lines used by Consolidated Edison to deliver electricity. The lines and equipment are accessed through 60,000 manholes and service boxes.
Did they have electricity in 1888?
1888: Nikola Tesla (U.S. immigrant from Austrian Empire) demonstrated the first polyphase alternating current (AC) electrical system. His AC system included everything needed for electricity production and use: generator, transformers, transmission system, motor (used in appliances) and lights.
What is the phone number to report a damaged telephone pole?
If you see a damaged telephone pole, wire, cable or pedestal, call us at 800-201-4099 to report the problem.
How to contact CenturyLink?
If you need CenturyLink equipment moved or removed, contact us and provide the following information: 1 Your name and telephone number 2 Your service address 3 The best way to reach you 4 Type of request: NID, pole or pedestal/terminal 5 Reason for move or removal, such as installing a driveway or new construction
Can Verizon damage a phone pole?
As previously reported in this forum, there is no means to quickly report damage to Verizon equipment (i.e. damaged or downed phone wires from a utility pole to the home) which present a safety hazard in non-outage situations. There are scores of such incidents, especially when there are downed trees, but Verizon makes it exceedingly difficult ...
Does Verizon have trouble reporting?
damaged or downed phone wires from a utility pole to the home) which present a safety hazard in non-outage situations. There are scores of such incidents, especially when there are downed trees, but Verizon makes it exceedingly difficult to report these incidents. Why not update the website to allow such phone line damage to be reported, tespecially when it is impossible to get a live person when calling Customer Service? This is extremely frustrating.
Will Verizon stop the surcharge?
the Public Service Commission will eventually get around to stopping the surcharge when their discussions on what they will be regulating is signed. So said the lady at the PSC when I filed my written complaint. Verizon will keep the money up to the time they are told to cease. Doubtful any Class will be applied.
Why do we need to repair utility poles?
Utility pole maintenance and repair is essential to preventing the costly replacement of utility poles. Often, utility poles that are damaged, or that are in an area that cause them to be susceptible to damage, can be treated or repaired with a compound that helps maintain or replenish the integrity of the utility pole during its lifetime.
What can damage utility poles?
Just as the weather elements can damage utility poles, animals and insects can cause even more significant damage. The damage caused by woodpeckers, specifically the Pileated Woodpeckers that live heavily in the Southeast US, to along the entire Canadian border and up to the Northwest US, result in significant annual economic loss to utility companies. As Richard E. Harness and Eric L. Walters discuss in their article, "Knock on Wood," in some regions the effect of woodpecker damage to utility poles outweighs the damage of groundline deterioration, which is otherwise known as the most common form of deterioration to utility poles.
How long do utility poles last?
The expected typical lifespan of wood utility poles is some 40 to 50 years, depending on service conditions. Studies show that with proper maintenance the lifespan can be extended beyond 75 years. The most frequently encountered issues are: Exposure to brushfires and pole fires caused by frequent flashover.
Can you protect utility poles from rain?
Whether it is rain, ultraviolet or even fire, there are ways to protect utility poles before they are installed . In California, for example, there are regions that experience extreme water drought. This has a direct impact on the increase in brush fires.
Is it better to be proactive or preventative with utility poles?
In a time where cost savings and efficiency are priorities for all businesses, there is no better way to be efficient than to be proactive and preventative with maintaining utility poles. Taking proactive measures to increase the longevity of utility poles makes the most economic sense.
