Where do I return my CaptionCall phone?
Improper use of the CaptionCall phone can lead to termination of service and possible prosecution. If you do not wish to uphold this agreement, or if you no longer need the CaptionCall phone, please arrange for its return at no cost: 1-877-557-2227.
What can I do with old CapTel phones?
Hearing Charities of America: This charity takes mail donations and either repairs the donated hearing aids or uses them for cash to purchase new devices for people in need. If your doctor suggests your get a hearing aid and you can't afford one, you can also reach out to the Hearing Charities of America.
Is CapTel service free?
There is no cost to use the CapTel Captioning Service, however any long distance telephone charges or Internet service charges (if appropriate) do apply.
Is clear caption phone free?
ClearCaptions phone captioning service is completely free for qualified individuals whose hearing loss requires captions to communicate over the phone.
What does CapTel stand for?
CapTel® (Captioned Telephone) Captioned Telephone (CapTel) is useful for individuals who have some amount of hearing loss, making it difficult to understand what is being said over the phone. With CapTel, users speak directly to the other party and listen while reading captions of what's said to them.
Do you need a landline for CaptionCall?
Previously, you needed to have a landline or an internet connection to get captioned telephone service. But today, CaptionCall's Internet Protocol Captioned Telephone Service (IP CTS), can provide captioned telephone service to people without internet.
Is there a monthly fee for a CapTel phone?
CapTel works with a free Captioning Service to transcribe everything the other person says into written words. There are no monthly fees, no service agreements. Your monthly phone bill doesn't change.
What is the best captioning phone?
4 Best Captioning TelephonesRankPictureType124Hamilton CapTel 840iCaptionCallHamilton CapTel 880iCordedCordedCorded1 more row
How does CapTel captioning service work?
How Does Captioned Telephone (CapTel) Work?You speak directly to the other party on the CapTel phone.The other party talks directly to you while the captioner listens.The captioner transcribes the other party's voiced message into captions.You listen and read the captions on the CapTel phone.
Does Medicare pay for caption phones?
Regardless of the Medicare advantage plan you have, any audiologist or HCP you see will be able to offer you no-cost Internet Protocol Captioned Telephone Service (IP-CTS), such as CaptionCall, if your hearing necessitates the use of captioned telephone service.
What's the best mobile phone for hard of hearing?
5 Best Android Cell Phone to Help with Hearing Impairment (2020)Samsung Galaxy S10 & Note10 Smartphone Series. Samsung's flagship offering for the year 2019 is by far one of the best smartphones for the hearing impaired. ... LG G8 ThinQ. ... Google Pixel 4. ... Motorola Moto G7 Power. ... Samsung Galaxy A10e.
Is there a special phone for the hard of hearing?
Amplified telephones Amplified phones are specifically designed for people with hearing loss, allowing you to turn up the volume as necessary to hear speech clearly. Most people who use amplified phones don't use hearing aids yet, but people with hearing aids can certainly use them, as well.
Why is my CapTel phone not working?
If your CapTel phone is not working the way you expect, try unplugging your phone from the power adapter, wait one minute, then plug the power back in. This "resets" your CapTel in the same way you might "restart" your computer.
Is there a monthly fee for a CapTel phone?
CapTel works with a free Captioning Service to transcribe everything the other person says into written words. There are no monthly fees, no service agreements. Your monthly phone bill doesn't change.
How do CapTel phones work?
It's a breeze! Placing a call on a CapTel phone is just like using a standard phone, but even better. You speak directly to the other party on the CapTel phone. The other party talks directly to you while the captioner listens. The captioner transcribes the other party's voiced message into captions.
What is a caption phone?
Captioned Telephone Services (CTS) is used by persons with hearing loss who have some residual hearing. CTS involves the use of a captioned telephone which has a built-in screen that displays real-time text captions of the non-CTS user's side of the conversation.
Why put cardboard over Captel screen?
4. IMPORTANT! Place the cardboard “tray” over the CapTel display screen to protect the phone during shipping. Ultratec is not responsible for damage incurred during shipping.
Can I return my Captel 2400i?
Return your CapTel 2400i for free using the enclosed ARS shipping label. Follow instructions below to pack your old phone in the same box your replacement phone came in.
What is caption call?
CaptionCall’s service is intended for people experiencing hearing loss, regardless of the cause. This might include illness, injury, loud working conditions, military service, or simply getting older. You yourself may not realize you are experiencing hearing loss. If you find yourself asking people to repeat themselves, or if people complain you don’t hear them on the phone or keep the radio or TV too loud, you may have hearing loss.
What is the registration information for Captioncall?
Registration information includes your full name, address, telephone number as well as the last four digits of your Social Security Number and date of birth. The certification and registration information are collected when the CaptionCall phone is installed.
What is captioning on a phone?
With CaptionCall’s captioning service, you can hear and read what the other person is saying. The CaptionCall phone displays big, easy-to-read text that automatically scrolls during your conversation. It dials, rings, and works just like a regular phone.
What is a self certification for captioning?
A self-certification that you have a hearing loss that necessitates use of captioned telephone service; that you understand captions on the captioned telephone service are provided by a Communications Assistant who listens to the other party on the line to provide the text on the captioned phone; that you understand that the captioning service is funded through a federal program; and that you will not permit, to the best of your ability, persons who have not been registered to use CaptionCall to make captioned telephone calls.
What is required to use caption call?
To be eligible to use CaptionCall, you must have hearing loss that necessitates the use of captioned telephone service. At the time of installation, you will be required to complete a self-certification and provide other mandatory registration information.
How many ways can a message be prompted?
The message can be “prompted” three ways. By:
Can you use captions on iPhone?
Yes! CaptionCall has a mobile app iPhone, iPad and Android. It allows you to make and receive phone calls with captions on your Apple or Android device. Learn more on our CaptionCall Mobile page.
Can I still use the other phones in my home?
Yes. Every other phone will work as usual. The captioning service requires a landline CaptionCall phone or the CaptionCall Mobile App.
Will using CaptionCall increase my monthly phone bill?
No. Telephone captioning is a no-cost ADA service the government provides to people with hearing loss who have trouble communicating on the phone.
Can I keep the same phone number?
A traditional CaptionCall phone uses your existing landline phone. The CaptionCall Mobile App assigns you a new mobile number; most people forward their existing mobile number to use the app.
Can I use the CaptionCall phone to call 911 in case of emergency?
Yes. Dialing 911 will connect you with emergency services just like any phone. Be aware that the captioning will not work on a CaptionCall landline phone if the power is out (you can still make an audio call). When using CaptionCall Mobile, emergency services will use the address you provide at setup as your location. Click here for more information about emergency calls.
