To return an item to Ruggable: Go to the Ruggable portal Enter your order number and shipping ZIP code (Note that if your order is outside of the 30-day return window, their website will NOT allow you to move forward) Select the item to return and the reason (Only one item at a time)
Full Answer
How to make a rug cover for a rug pad?
What to do if playback doesn't begin?
How to get rid of tangled poop?
What is tumble dry?
Is a rug pad washable?
How do I return a package to Ruggable?
For Ruggable products, if you would like to complete a return or exchange for multiple items, they must be shipped separately, with separate shipping labels. We currently only accept one rug system per shipping label and charge a $25 processing fee for each item returned.
How hard is it to return a Ruggable rug?
Any Ruggable products purchased items purchased from Ruggable.com can be returned for a full refund (minus a $25 processing fee* per item) or exchanged within 30 days of the delivery date. See additional information on exchanges here.
How do I contact Ruggable customer service?
You may call us at 1-877-331-4662 or email us at [email protected].
Where are Ruggables shipped from?
Our Rug Covers are made in the USA with imported materials.
Can you buy Ruggable in stores?
Are Ruggable rugs sold in stores? You can now buy Ruggable rugs at Home Depot, Lowe's, Walmart, Target, Bed Bath & Beyond, and Kohl's.
How do you return a repackage rug?
Securely roll and tightly wrap your rug into its original plastic packaging or any thick plastic if the original packaging is no longer available. Plastic wrap, thick plastic trash bags, and contractor bags all work well. If the received item has wear or damage from use, the full credit may not be issued.
How often should you wash your Ruggable?
once every 12 monthsExperts recommend professional rug cleaning at least once every 12 months.
Are Ruggables good for dog pee?
Ruggable rugs are machine-washable, stain and water-resistant, and dog-friendly, making it easy to clean up after your pets anytime.
How do I stop my Ruggable edges from curling?
To keep your Ruggable from curling, try one of the following:Readjust silicone corner.Use a steam mop or an iron.Use anti-curl grip or tape on the edges.Utilize furniture or heavy items.
Can Ruggables be vacuumed?
The short answer is YES. You can vacuum your Ruggable rug—and it should be as easy as vacuuming your hardwood floor or low-pile carpet. For best results, we generally recommend using the lowest suction and power setting (the one you'd typically use for your hardwood floor), with the beater bar or brush turned off.
Do Ruggable pads ruin hardwood floors?
Yes, our Rug Pads are designed using latex-free thermoplastic rubbers in order to be compatible with all common flooring materials. We recommend periodically vacuuming or sweeping under your Rug Pad to prevent the build-up of dirt, dust, and moisture.
How do you get urine smell out of Ruggable?
To clean the rug pad, simply wipe the surface with warm soapy water, rinse, and then hang to dry. We suggest pre-treating the non-slip pad with vinegar for pet urine concerns. Vinegar is a great all-purpose natural cleaner that helps with neutralizing pet urine odor.
Does Ruggables have warranty?
Ruggable has a one-year limited warranty that starts the day your item is delivered and covers material and manufacturing defects.
Do people like Ruggable?
Our editors were really impressed with how easily Ruggable rugs came up and fit into our washing machines. We had no issues getting out stains, and loved how lightweight they were. The rugs feel super-soft underfoot, and we loved the print options and new outdoor mats.
How do I return an area rug?
For Rugs:Roll the rug tightly from end to end, neatly into a snug roll and tie with twine (do not apply tape to the product). ... Place the rug into the original packaging material, if in good condition, and mark through any existing shipping labels. ... Use plenty of clear packaging tape all around the outside of the package.More items...
Can you get Ruggable samples?
Yes, we do offer samples of our rug covers and rug pads, as well as our current selection of Levity chair, covers being sold on Ruggable.com!
Returns and Exchanges – FAQs - Ruggable
What is your return policy? Does Ruggable offer exchanges? How do I return or exchange my order? What if I need to return or exchange multiple items?
Ruggable Reviews & Complaints - Is Ruggable Legit?
Customer Service. In terms of return policy, you can return Ruggable’s products within 30 days of receiving your purchase order. To start the process of product return, you can contact the Ruggable’s customer service at [email protected], or call them at 1-877-784-4225.After receiving an authorization from the customer service representative, you can request a FedEx shipping label and send ...
Is Ruggable Worth It? My Review After Buying 3 Washable Rugs
Before my husband and I moved into our current home, we pulled out all the old carpet had the cement slab polished and sealed. It looks sooo pretty, but I quickly realized that it’s a big house and it’s going to need a lot of beautiful rugs. When I polled y’all about rug brands you love, Ruggable was the #1 response! I’ve since bought 3 Ruggable rugs.
Read Customer Service Reviews of ruggable.com - Trustpilot
HONEST REVIEW, AWFUL CUSTOMER SERVICE AND BAD PRODUCT. So update from my previous review on Ruggable, they replied to it saying "sorry about the email, check your junk" I have not received a SINGLE response back from them on ANY platform. I have emailed.
What is ruggable rug?
Ruggable rugs are stylish 2-piece rug systems that are light-weight, stain-resistant and also machine-washable – making them ideal for parents and pet owners. The following Ruggable rugs review will cover key elements of the brand and its products, in order to help you make an informed purchase decision.
How much is an 8x10 ruggable?
8×10 – A simple way to personalize any spacious room. The Ruggable 8×10 costs $399
What are ruggable covers made of?
Covers are completely replaceable and come in a wide variety of colors and designs. Made of 95% recycled polyester, Ruggable covers do not absorb liquid making them both water and stain resistant. They are also hypoallergenic and machine-washable.
How many stars does Ruggable have?
Every Ruggable rugs review featured on their website is positive and rated 5 stars.
Where are Ruggables made?
While Ruggables works with certified suppliers in Korea, China, Germany and Mexico, each rug is made-to-order and packaged in Los Angeles or Chicago.
How many different colors are there in Ruggable?
Blue/Green – From teal to turquoise to navy and emerald, there are 193 distinct Ruggable designs offered in these colors.
What happens when a product is shipped?
Once products are shipped, an email notification with tracking details is sent to the customer.
Can exchange credits be saved?
5. Exchange credits cannot be saved and used at a later time.
Can you exchange an item without a pet dander?
1. In order to be eligible for an exchange, the original item MUST be in new condition and returned without: Pet dander or fur. Dirt or grass stains. Signs of wear, washing, or improper care. Damage or stains. 2. You may only exchange an order once. Exchanges of an exchanged item are prohibited.
How to make a rug cover for a rug pad?
Once you ’ve reached the end , fold the rolled-up Rug Cover in half and set it aside. 2. Layout the Rug Pad with the grippy, rubbery side down. 3. Align the corners of the Rug Cover and the Pad, leaving an even overhang (about one to three inches) on each side. Then, unfold the Rug Cover and align the adjacent corner.
What to do if playback doesn't begin?
If playback doesn't begin shortly, try restarting your device.
How to get rid of tangled poop?
Tip: If desired, you may spray tangled portions with a mixture of half fabric softener and half water and gently brush with a pet slicker brush.
What is tumble dry?
4. Machine or Air Dry: Tumble-dry on air fluff mode or lay flat to air dry.
Is a rug pad washable?
Remember: Only the Rug Covers are washable. The Rug Pad should be spot-cleaned only.
