
To set up the Canary camera, you’ll first want to download the app to your iPhone or Android device. We’ll be doing this setup through the iPhone app, but the process is largely the same on both mobile platforms. Open up the app and tap on “Get Started”. Enter in your email address and create a password for your Canary account.
- From the Home Screen, tap the 3 lines in the top right corner.
- In the menu, scroll down to "Take Action", tap on "Add a device".
- Select the location you are setting the device up on, then tap "Next".
- Select the type of Canary you are setting up.
How do I set up the Canary camera?
To set up the Canary camera, you’ll first want to download the app to your iPhone or Android device. We’ll be doing this setup through the iPhone app, but the process is largely the same on both mobile platforms. Open up the app and tap on “Get Started”. Enter in your email address and create a password for your Canary account.
How does the Canary home security camera work?
The Canary home security camera is an easy-to-use camera that connects directly to your Wi-Fi network (or over ethernet) and lets you see what’s going on while you’re away from home. Here’s how to set it up and get started with it.
How do I use Canary view at night?
Set Canary View on a shelf or table, plug it in, connect to Wi-Fi, and you're done. All systems go. Clear as day, even at night. Canary View records remarkably crisp, 1080p HD video and audio with automatic night vision and a wide-angle lens.
How do I change the name of my Canary camera?
Give your Canary camera a name by choosing a pre-existing name from the list or type in your own name by selecting “Custom” at the top. Tap on “Next” when you’re done. Your camera may begin installing an update, but in the meantime you can tap on “Continue” to learn more about the Canary camera and the app, as well as choosing some preferences.

How do I connect my Canary camera to WIFI?
To manage the network connection of a Canary device:Open the Canary app.From the Dashboard tap the gear icon in the top-right corner.Tap My devices.Tap on the Device you wish to change the Wi-Fi connection for.Tap Device connection.Choose your connection method.Touch the top of the Canary until it flashes blue.More items...
Why won't my Canary camera connect?
If you continue to have issues pairing your device you may have to reinstall the Canary app. By reinstalling the app it will help clear the app cache and data. Gently tap and hold the Canary app icon for about 2 seconds until the icon wiggles.
How do I reset my Canary security camera?
How do I reset Canary Flex?Unplug the device.Hold the power button down for 12 seconds until the light in the front turns off (if it was on).Continue to hold until the Canary Flex reboots (you'll see a white spinning light again).Release the power button.
Can you use a Canary camera without subscription?
Canary, a connected home security camera company, announced changes to its free service last week that went into effect on Tuesday. Under the new terms, non-paying users will no longer be able to freely access night mode on their cameras nor will they be able to record video for later viewing.
How do I get my Canary camera back online?
We recommend resetting your Canary device if there are no issues with our Cloud. In the event of a consistent fast flashing white light, lower your routers firewall settings to ensure the connection to Canary is not being blocked then remove the Canary from your account and setup again.
What does blue light on Canary mean?
Canary View is ready to pair with a device via Bluetooth. Solid Blue. Canary View has successfully paired with a device. Pulsing Blue. Canary View has successfully connected to the internet and is beginning firmware updates.
Is there a reset button on Canary camera?
While there is no way to factory reset your Canary View, there is an option within the Canary app to remove it. If you want to give away or return your Canary View, and you are the owner of the location, you can remove it from your account so another user can set it up.
Why is my Canary app not working?
A couple of things to try: Uninstall and reinstall the app on your device(s) Unpair and re-pair the Canary Device(s) with your app. Check that your app's settings for “away” and “home” are set up correctly, and that your location its set up correctly.
How long does it take Canary camera to update?
The update shouldn't take any longer than 10 minutes.
Can Canary cameras work without wifi?
The Canary Pro must be connected to the internet either via Wi-Fi (2.4GHz) or wired Ethernet (cable not included). Is there a minimum internet connection speed required to use Canary Pro?
Does Canary record continuously?
Canary will begin recording an event when motion is first detected, and continue to record all motion throughout a ten minute window.
How do I set up a Canary account?
Create a Canary account. Download the Canary app. Set Up your Canary Pro....You can Sign Up directly in the Canary app:Open the Canary app and tap Get Started.Type your email address and password in the corresponding fields.Tap Next when you're finished.
Why is my Canary Flex offline?
If you see a message on your Canary apps home screen that states "Canary is offline" your device could be powered off, your ISP could be down, the camera may not be connected to the internet or the Canary cloud may have a temporary service outage. When operating unplugged, Canary Flex uses a low-power standby state.
Why is my Canary flashing green?
A full green LED indicates your Flex has 100% battery. After displaying the battery level for 2 seconds, the LED will begin to flash blue for approximately 1 minute, as pressing the button automatically triggers Bluetooth pairing mode - this is normal behavior.
How do I pair my Canary pro?
When your Canary Pro is plugged into a power source, hold your finger on the top to activate Bluetooth. If a flashing blue light appears on the bottom of your device after five seconds, it's Bluetooth-enabled. Note: Make sure your device has been powered on for over 60 seconds before attempting a Bluetooth connection.
How to set up a canary camera?
We’ll be doing this setup through the iPhone app, but the process is largely the same on both mobile platforms. Open up the app and tap on “Get Started”. Enter in your email address and create a password for your Canary account.
How to get a white LED light on Canary Camera?
If it isn’t already, go ahead and plug in your Canary camera to a power outlet. From there, it will automatically boot up and you’ll see a white LED glow on the bottom of the device.
What is a Canary camera?
The Canary home security camera is an easy-to-use camera that connects directly to your Wi-Fi network (or over ethernet) and lets you see what’s going on while you’re away from home. Here’s how to set it up and get started with it.
How to accept Canary's terms and policies?
Tap on “Accept” to accept Canary’s terms and policies. Next, Enter in your name and phone number, and then tap “Next”. On the next screen, you’ll select whether or not you want the app to have access to your location, which allows it to automatically know if you’re home or away. Select either “Now Now” or “Allow” at the bottom.
Does the Canary camera have Bluetooth?
The Canary comes with an audio cable included in the box, but it’s easier to just use Bluetooth, so that’s what we’ll do. Next, simply touch the top of the Canary camera until the light at the bottom of the device starts flashing blue.
Can you update the Canary camera?
Your camera may begin installing an update, but in the meantime you can tap on “Continue” to learn more about the Canary camera and the app, as well as choosing some preferences.
Can you connect Canary camera to Wi-Fi?
Tap on it to continue. Next, you can choose whether to connect the Canary camera via an ethernet connection, or use Wi-Fi. The choice is completely up to you, but ethernet will provide the best and most reliable connection, while Wi-Fi is great for when you can’t run an ethernet cable to where you want to place the camera.
What temperature does a canary fish live in?
Canary operates within a temperature range of 32° to 104° F.
Can you stream Canary to Wi-Fi?
If you think you’ve found a suitable place and plan to connect Canary to Wi-Fi, try streaming Watch Live from your device there. If it plays without interruption, you’ve found a good place for your device to live.
Can you add videos to your watch history?
Videos you watch may be added to the TV's watch history and influence TV recommendations. To avoid this, cancel and sign in to YouTube on your computer.
What is Canary View?
Canary View unites security and intelligence, featuring 1080p HD video backed by powerful AI capabilities. Pay less when you bundle with Premium Service for 30 days of video storage, desktop streaming, and two-way talk.
How long is Canary's promo code valid?
Purchaser must activate Promo Code through the Canary app or my.canary.is within 12 months of the date of purchase in order to activate discounted Premium Service. Premium Service is valid for 12 months after activation and is auto-renewed after the 12 month period unless cancelled by purchaser by calling 1-888-271-0121.
Does Canary View have Wi-Fi?
Canary View includes a powerful Wi-Fi antenna for simple setup and reliable performance. Unlike other cameras that require separate hubs to operate, Canary View keeps you connected without the hassle.
Do canary cameras have AI?
All Canary cameras include AI-powered Person Detection for free, so you get smarter alerts without the false alarms. Know instantly when a friend—or a foe—shows up at your home.
Can you install Canary View?
There's no installation. Set Canary View on a shelf or table, plug it in, connect to Wi-Fi, and you're done. All systems go.
Can a security camera look like a security camera?
A security camera doesn’t have to look like a security camera. Whether you place it on a shelf, table, or console, Canary View blends into your home and can hide in plain sight.
Why is my device already activated?
If you're seeing a "Device has already been activated" message when you try to setup your Canary, it's possible that your credentials are incorrect, you might have created a Canary accoun...
Can you submit a ticket to Canary's Support?
At this time I would recommend that you submit a ticket to Canary’s support team so that they can take a look at your specific device (s) and assist in figuring this out.
Can you give away a canary?
If you want to give away or return your Canary , and you are the owner of the location, you can remove it from your account so another user can set it up. If a Canary is removed, the location owner ...
How does Canary's HomeHealth work?
Canary’s HomeHealth Technology™ analyzes the temperature, humidity, and air quality in your environment to help keep you safer and more connected to your home. Your home’s current environmental conditions are displayed on the Home Screen, under the temperature, humidity, and air quality icons. Tap on any of these icons to view a 24 hour history of your HomeHealth data. Temperature Canary tracks your home’s climate and shows you real-time temperature readings along with recent heat spikes or drops. These measurements can help you monitor your comfort, your utilities bill, and your safety. Humidity Humidity measures how much water vapor is in the air in your home. Humidity, along with temperature, can affect your overall health as well as structural factors in your house or apartment.
How to get the Canary app?
Secure Setup1. Download the app. Visit the App Store, Google Play, or http://canary.is/app to download the free Canary app on your smartphone. 2. Launch the app. Open the app on your Android or iOS device. 3. Follow in-app instructions. The Canary app will walk you through creating an account and setting up your device.
How to help Canary Flex?
HelpIf you’re having issues with your Canary Flex and need support, please visit our Help Center, email us, or swipe down on the Home Screen and tap Get help. While we’re happy to help you troubleshoot, we also want to know how Canary impacts your life. Share your experiences with us on Facebook and Twitter using #canarystories or #caughtbycanary, or email [email protected] to tell us about your favorite Canary moments. Feel free to include videos or photos with your story. Thanks for choosing Canary. © 2017, Canary Connect, Inc.
How long is Canary Talk free?
Complete coverage and unmatched services to keep you safe and connected to what matters most. Become a member at canary.is/membership and get two months free with an annual subscription. Canary Membership Includes: Unlimited full-length recorded videos, stored for 30 days Two-way Canary Talk Web app access for desktop streaming Unlimited video downloads and shares 2-year extended device warranty* Incident Support Services*
How to change Canary mode?
You can change Canary’s mode by tapping on the mode icon on the Home Screen.
How to connect Canary Flex to the internet?
Canary can connect to the internet using Wi-Fi or an Ethernet cable. Wi-Fi Network Requirements In order for your Canary to connect to your Wi-Fi network, it will need to meet the following requirements: Your Wi-Fi network broadcasts at 2.4GHz (802.11 b/g/n). Your network upload speed is greater than 1 Mbps. iOS Requirements To set up your Canary Flex using an iOS device, it must be running iOS 8 or newer. This includes the following devices: iPhone (4S or newer) iPad (2nd generation or newer) iPad mini (1st generation or newer) iPod Touch (5th generation or newer) Android Requirements To set up Canary on an Android device, it will need to be running Android 4.3 or newer.
Can a canary detect carbon monoxide?
While Canary’s air quality sensor can detect carbon monoxide and smoke, Canary isn’t a replacement for a dedicated carbon monoxide or smoke detector in your home. For more information on HomeHealth Technology™, please visit our Help Center.
