how do you ask for feedback after an event

10 tips on gathering post-event attendee feedback

1. Don’t wait! Ask for attendee feedback immediately after the event is over, while the experience is still fresh in their minds. ...
2. Add photos and videos to your survey, like Dropbox did above. It’s a great way to frame your questions and generate more relevant attendee feedback. ...
3. Include pictures of speakers and other hosts/moderators. ...

More items...

Full Answer

When is the best time to ask for event feedback?

While it’s a good idea to ask participants for feedback before, during, and after an event, post-event surveys often provide the best insight. Use the questions above as a jumping off point when writing your own post event survey questions. Ready to get feedback on your event?

What are event feedback survey questions?

Event feedback survey questions are survey questions asked to the attendees to know their opinions about s public events, training courses, and conferences.

How do you send a feedback form after an event?

These days, the most effective way to send a feedback form after an event is through email, usually via a third-party survey generator service like Google Forms or Survey Monkey. Typically, event planners will gather attendees’ email addresses during the guest list compilation process or through digital RSVPs or ticket purchase/registration.

How do I give feedback to my colleagues?

Be specific about how you’d like to receive feedback and when. Prioritize an area of focus. Choose a specific event, person, product, or service in which you want the feedback. If you have a product name, ticket ID, reference, or event image that will help your colleague remember, use it!

What are good survey questions after an event?

Post Event Survey QuestionsHow satisfied were you with the event?What was your favorite experience or moment of the event?What could we improve on?How useful was the event?Did the event meet your expectations?How likely would you be to attend our events in the future?More items...•

How do you evaluate after an event?

To recap, here is what you need to do:Use SMART goals.Compare your event to relevant competitors.Make observations during the event.Ask for feedback from your guests on the day.Follow up with a feedback survey.Look out for media mentions.Analyse social media data.Calculate how many people attended.More items...•

How do I get feedback from participants?

You might obtain participant feedback through the use of surveys (written, face to face, or by phone), individual or group interviews, focus groups, town-meeting or whole-program format meetings, or journals.

What questions should I ask about feedback?

15 Questions You Need to Ask on Your Next Customer Feedback SurveyDid we meet your expectations? ... How would you rate your interaction with our employees? ... Was it easy to find what you were looking for? ... Was it easy to purchase your item or service? ... How likely are you to repeat your business with us?More items...•

How do you evaluate if an event is successful?

How to Measure the Success of an EventKey Performance Indicators.Mixed Methods.Post Event Surveys.Monitor Social Media Activity.Sales Numbers/Attendance.Measure Revenue vs Overhead cost.Incorporate an Event App.Sponsor Recognition.More items...•

What is a post event review?

The Post-Event Review is an opportunity for you, as the event organizer, staff and the CSEC to discuss the success of the event, and how to proceed in the future.

How do you ask for feedback example?

For example: “Well hey, thanks for the feedback. We love sharing that kind of stuff with potential customers so they can feel more confident about choosing us. If you're comfortable with it, it'd be awesome if you could share any of what you said to me in a [platform name] review.”

How do you ask customer feedback?

Ways to ask for feedback from customersSend an email. ... Use a pop-up survey. ... Add a poll on social media. ... Post a feedback or contact form on your website or app. ... Request a third-party review. ... Ask for article feedback. ... Send a text. ... Call on the phone.More items...

How do you ask for feedback in an email?

Email template to ask your boss for feedback I wanted to [ask for your feedback on/set aside some time for us to discuss] what you thought about [the task, deliverable, skill, or performance you want feedback on]. As I reflect on what went well and what could be improved, I'd love to get your input.

How do you solicit feedback?

Ok, so what should I do to solicit feedback?When asking for feedback, have a go-to question.Embrace the discomfort — don't give up when you get a brush-off answer.Listen with the intent to understand, not to respond — this will help your boss feel more relaxed and comfortable.More items...

Why is evaluation important after an event?

Evaluation can tell you whether an event was successful according to your goals, and can help you decide if it's appropriate to hold the same event again, make some tweaks, or decline to offer it again and free up time for other, more effective initiatives.

How do you write a post-event evaluation report?

Follow-up, evaluation and assessment are key indicators that you are a solid leader, and a post-event report is evidence of that fact.Identify the Event.Highlight Purpose.Provide Descriptive Data.Emphasize Highlights.Acknowledge Challenges.Present Financial Picture.

What do you do after an event?

Here are some of the most important post-event tasks and suggestions for how to plan a successful and painless event completion.Send Thank You's. Everyone likes to be appreciated. ... Encourage Feedback. ... Engage on Social Media. ... Balance the Budget. ... Debrief. ... Update the Website. ... Perform a Technology Review. ... Relax.

How to get event feedback?

One of the most popular ways to get event feedback is, of course, with surveys. Online surveys are useful because once you have the information, you can usually download the answers and run them through some analytical software to help further your research. There are plenty of online surveys you can use. The prices vary, but there are some free ...

Why do you ask for feedback?

Asking if they would recommend the event to a friend does because it shows whether the attendees enjoyed the event or not. Ask specifically about weak moments in the event so you can avoid those issues in the future. Sometimes it takes asking the hard questions to give us the best chance for improvement.

Why do you set aside time during an event?

Setting aside time during your event for attendees to give you the feedback you need, can make a big difference to the number who participate. After all, if a presenter suggests they complete a quick 2-question survey, then and there, why wouldn’t they take part? It removes the barrier of eating into their own time.

What is useful feedback?

Useful feedback depends a lot on how you frame your questions. After all, if the question seems silly, hard to understand, or worse still – irrelevant, event goers are unlikely to give you the responses you need (if they bother at all).

What is an event app?

An event app can host a number of complete surveys, that you could encourage attendees to complete at the end of each session, for example. But an event app can also be used to send a push-notification for just one question.

What is crowdshaping in survey?

So, in essence, crowdshaping is a method of getting and then using that quantitative feedback. Now, this feedback isn’t the same as what you’d get in a survey, because it’s more observation-based, than relying on attendees to tell you what they think. But it’s valuable nonetheless. Here are two ideas:

Why is feedback important?

Getting feedback is essential because that’s the only way you’ll make your events better. Even if you can’t use the constructive notes for the event that already happened, you can absolutely use them for the events you plan going forward. There’s a bit of an art to getting effective feedback and then acting on it.

What are event feedback questions?

What are event feedback survey questions? Event feedback survey questions are survey questions asked after an event has concluded to the attendees to understand their opinions about the event. Every attendee has a unique experience, so it is essential to understand every individual’s opinion.

Why do we need event feedback?

An event feedback survey will enable the organizers to understand if they could deliver an event that met the expectations of its audience. Carrying out such a study will also help the host learn improvement areas.

Why do you have a thank you page at the end of a survey?

Thank your respondent – It is vital to have a thank you page at the end of your survey, as the respondent has taken the efforts to spare some time for you. Furthermore, to keep the event fresh in their minds and create a lasting impression, you can add links to interesting articles by the speakers or add photographs taken at the event.

How to get a good response rate for an online survey?

Hence, keeping the study small and adding attractive images would give you a good survey response rate from your audience.

What is an Event Feedback Survey?

An event feedback survey is a questionnaire organizations deploy after an event to collect input about how it went. The hosts compile a list of questions (multiple choice, rating on a scale of one to five, or write-in comments) to understand how attendees received their event.

Why is an Event Feedback Survey Important?

Why put together an event feedback survey? Organizations often like to gauge the feelings of attendees in order to measure the event’s success. While organizations also lean on typical success metrics like the amount of revenue raised or number of people who showed up, feedback from attendees is also a crucial component of an event post-mortem.

13 Example Feedback Survey Questions to Ask Attendees

Choosing the right questions for your survey can impact whether you get high-impact insights from your attendees. If you don’t ask the right questions, you may not get the answers you need to help improve your next event. In order to help you get the feedback you need, we’ve curated this list of crucial questions:

Tips for Sending Your Event Feedback Survey

Compiling the right questions for your survey is only part of the equation. You’ll also need to be strategic about when, how, and to whom you send your questionnaire.

Incorporate Attendee Feedback into Your Next Event

Now that you have feedback from your attendees, you’ll also need to collect, organize, and implement all that valuable input.

Moving Forward With Your Own Event Feedback Survey

Now that you’re empowered with the right info to deploy your own event feedback survey, you can start gathering insights from your members and attendees.

Why do professionals come together at conferences?

Professionals come together at conferences to share knowledge, set industry standards, and build their networks. Ensure that you only host awesome conferences by asking participants these follow up questions after every event.

Why use a conference brainstorm?

Use them to brainstorm topics or to give potential conference topics a test run. A great conference doesn’t end on the last day. It leaves participants with meaningful connections that they’ll follow up with later, and with speaker anecdotes that they’ll be repeating for years.

What to do if sponsors give you feedback?

Pro tip: If sponsors give you positive feedback, you can also use that as a natural segway to ask them to sponsor future events.

What questions should be included in an event survey?

It’s best to include a mix of all three in your post-event survey.

What happens if you wait too long to send a survey?

If you wait too long, attendees are likely to forget details. They’re also more likely to ignore the survey altogether.

What to do if you don't receive a survey response?

If you don’t receive a survey response after a couple of days, it’s a good idea to send a follow-up email. Resend the survey link or form with a personal note — from you or another staff member — asking the attendee to complete the questions. Be sure to express your appreciation for their time and let them know that you’ll use their responses to improve future events.

Why do you need an event survey?

No matter the size of the event or the format you choose to hold the event in, an event survey will help you better understand your attendees . You can evaluate the responses and use them to understand what’s working as well as what you should improve for future events.

How long to send survey to event?

Send surveys while the event is still fresh in their minds — ideally within 24 hours. This means you’ll need to have the survey and your distribution method prepared in advance.

How to increase the chances of filling out a questionnaire?

Motivating your audience with an incentive can increase the chances of them filling out the questionnaire. It doesn’t have to be expensive. You can offer a discount on future tickets or products, or enter their name in a raffle for a gift card or other prizes.

What to ask attendees at an event?

You can also ask participants to rate specific things including the venue, date, speakers, vendors, catering, quality of sessions, amount of sessions, and more.

Why is it important to ask questions before an event?

This is a great question to ask before an event because it will tell you what people are most looking forward to. This will help you prepare for an event so you can deliver on what people are expecting.

What is the best way to communicate with attendees during an event?

If you don't have a plan for how you're going to communicate with your attendees during the event, social media is a great option. But what platform would work best? You can use a pre event survey to learn what social media platforms your audience uses the most, so you can provide helpful information during your event.

Why do we do pre event surveys?

You can use a pre event survey to learn what social media platforms your audience uses the most, so you can provide helpful information during your event. Conducting pre or post event surveys is an important part of measuring the success of your event team and marketing team. To do this, you can use a survey tool, like HubSpot.

What is the best thing to give and receive?

One of the best things to give and receive is feedback. Without feedback, we would never be able to improve. And even though it's hard, feedback is a great way to measure success. With a post event survey, you'll learn what attendees thought about the event, how they heard about it, and what they enjoyed most.

Why are referrals important?

Given that people are more likely to purchase a product their friend has shared with them and the importance of customer reviews, referrals are a great way to measure how satisfied your event attendees are.

What is important to note when running an event?

When you run an event, there are bound to be questions about registration, access to certain workshops, and more.

What to say after a survey?

Finally, it’s no small thing when an attendee answers all of the questions on your post-event survey. Include an authentic “Thank You!” after they’ve answered the final question, and use a large, lively font so the appreciative message comes through.

How long does it take to send an email after an event?

It’s hard to beat that golden window known as “immediately following the event.” Post-event engagement guidelines often suggest sending an email within 12 hours , and certainly no later than 48 hours. The sooner the survey is sent, the more enthusiastic the response and the more detailed the feedback.

What do volunteers do in a meeting?

Volunteers – Don’t overlook them! Volunteers interact with attendees and overhear them talking among themselves in a potentially candid way. Volunteers may also have logistical feedback that would affect whether they would volunteer again.

How many questions should be asked in a survey?

Below you’ll find examples of each. Always tailor questions to the event so they feel personalized and relevant, and keep your survey to 10 questions or fewer.

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