how do you write a game bug report

by Lowell Pollich Published 2 years ago Updated 2 years ago

To send an in-game bug report, do the following:

Open the game menu. On PC/Mac, press Esc. On PlayStation press the touchpad. On Xbox, press the Menu button. On Switch, press the + button. ...
Select the Settings icon
Select Reporting/Feedback.
Select Report a Bug.
Select the category of the bug you wish to submit. If there is no relevant category for your issue, select the closest to it.
Click Accept, and then Confirm.

How To Write A Good Bug

Summary line (short, sweet, summation of the problem)
The Actual Result (a description of what happened; the problem)
The Expected Result (what you thought should happen instead of the problem)
Steps to Replicate (how someone else can make the problem happen too)
Severity (how bad is the problem)

Full Answer

How do I create a bug report?

Create a daily bug trend report. In your report, (1) select the Line chart visual, (2) enter work item id in the search field, and then (3) check the box for Work Item Id. It will change your chart to a single dot. Tip. To change the chart size, choose the View tab, Page View, and then select the Adjust Size option as shown. You can then resize ...

What do we do with a bug report?

a bug report is something that stores all information needed to document, report, and fix problems occurred in a software or on a website. and in the best case scenario: this is done in the most efficient manner possible. i’ve created this bug reporting checklist in order to get a feeling on what questions a bug report must answer. wrapping it up.

How to file a good bug report?

Filing a good bug isn't hard, but takes a little work. The goal is to make it easy to find what's broken, reach the root cause and, most importantly, find a way to fix it. Bugs that make fast progress tend to be easy to reproduce with a clear expected behavior. Verify it is a bug # The first step is to figure out what the "correct" behavior ...

How do I submit a bug report?

You can submit a bug report in the Editor by following these steps below:

Click on Help , and from the drop-down menu, click Report a Bug.
Specify from the drop-down menus What is the problem related to and How often does it happen. ...
Enter a valid email address in the Your email address field and complete the Title and Details fields.
Finally, click Send to submit your bug report.

What should the title of a bug description be?

When must a bug be resolved?

Why do QAs spend so much time researching how to report bugs?

Why is it important to write a detailed report?

Can a bug appear in a particular environment?

Can you detect a bug without testing?

See 3 more

About this website

How do you write a gaming bug report?

How to Write a Good Bug Report? Tips and Tricks#1) Bug Number/id.#2) Bug Title.#3) Priority.#4) Platform/Environment.#5) Description.#6) Steps to Reproduce.#7) Expected and Actual Result.#8) Screenshot.

How do you write a bug report?

An effective bug report should contain the following:Title/Bug ID.Environment.Steps to reproduce a Bug.Expected Result.Actual Result.Visual Proof (screenshots, videos, text) of Bug.Severity/Priority.

What are the key points to consider while writing a bug report?

A good bug report should contain only one bug and be clear and concise yet informationally dense. It should contain environment details and user steps that allow the developer to reproduce the bug on his side. Without being able to reproduce the bug, developers are essentially stumbling in the dark.

What is a bug and how do you report it?

A bug report is a specific report that outlines information about what is wrong and needs fixing with software or on a website. The report lists reasons, or seen errors, to point out exactly what is viewed as wrong, and also includes a request and/or details for how to address each issue.

What is bug report template?

The purpose of using Defect report template or Bug report template is to convey the detailed information (like environment details, steps to reproduce etc.,) about the bug to the developers. It allows developers to replicate the bug easily. See the difference between Error, Bug, Defect and Failure here.

How do you make a bug sheet?

3:1614:00How To Write A Good Bug Report - Bug Report Template - YouTubeYouTubeStart of suggested clipEnd of suggested clipReport how to write good bug report. Let's see each and every field of a bug report in detail defectMoreReport how to write good bug report. Let's see each and every field of a bug report in detail defect report template or bug report template comes into picture then the test execution phase is started

Which are attributes of a good bug report?

A good bug report has a unique identifier number to easily identify the bug. It contains all the information required to reproduce the bug and fix the issue. It helps to prioritize the bug for fixing. It covers a single bug.

How do I create a bug report in Excel?

Excel Bug Tracking TemplateThe ID (Excel will know how to automatically increase the value each time a new row is added)A title.The steps to reproduce.Expected and actual results.The reporter name.The severity and priority—here I used drop-downs because the values should be pre-set.Environment.More items...

What will you do check before reporting a bug?

Before reporting the bug make sure that the bug is well documented with steps to repro, conditions under which this bug is occurring, how many time it occurs & the excepted result of the bug.

How do I write a bug report template?

Top Seven List of Items Included in an Ideal Bug Report[Feature Name] Title.Environment.Steps to reproduce.Expected Result.Actual Result.Visual Proof (screenshots, videos, text)Severity/Priority.

Why do we need a bug report?

A clear and concise software bug report can help developers quickly understand what problems a web application or software is experiencing. The clear communication of issues with these reports will lead to fixing the bugs as soon as possible to provide users with a seamless experience.

What is bug in game testing?

The following are common types of bugs seen in game testing: Crash or Hang: If game suddenly freezes or closes, then it is a very important bug that slows down the development process. Game Play defects: When a particular feature is not doing its intended function, it is said to be a game play defect.

How do I create a bug report in Excel?

What are the attributes of a good bug report?

How do I create a bug report in Jira?

How to create a new bug report. A good bug report should include a good description (or Summary, in Jira). It should be short and concise, but providing enough details so it's clear what the issue is about. Then, in the description, add all the relevant details.

How do you write a test case example?

How to write test cases for software:Use a Strong Title. ... Include a Strong Description. ... Include Assumptions and Preconditions. ... Keep the Test Steps Clear and Concise. ... Include the Expected result. ... Make it Reusable. ... Title: Login Page – Authenticate Successfully on gmail.com.More items...•

What is a bug report in software testing?

A bug report is a technical document that contains all the necessary information about the bug and the conditions under which it can be reproduced....

How to write a good bug report?

Tips on writing a good bug report: Ask the Project Manager for help if something is unclear to you. Request feedback and suggestions from developer...

What should a bug report contain?

A bug report template should contain the following fields: title, severity/priority, description, environment, steps to reproduce, expected result,...

Overview

Ultimately any good bug report covers 3 key areas - and in fact this is a good template for almost any request for technical help:

What You Did

By this, we mean 'what setup or configuration did you have when you saw this'. What is relevant will depend on your project's situation but it could include the following:

What You Saw

First, describe the situation in plain text. Use project-specific terms but avoid jargon or trendy terms gamers may know but game developers may not! Sometimes, even designers and programmers on the same team have a different name for the same concept or feature - a project glossary can help with this, so consider setting one up.

What You Had Actually Expected

This is the part that confuses some people and which seems like a weird thing to ask for, but which is very important on larger and more complex projects. Here, you need to make clear how your expectations are different from what you actually saw.

What Not To Do

Generally, more information is always better! But unless you've been asked for the following, don't provide them:

In Closing

There was a lot covered above, and it might seem like following all the advice will make reporting a bug an onerous task, which in turn could lead to fewer reports and therefore a worse game.

What should the title of a bug description be?

The title should provide a quick description of the bug. For example, “ Distorted Text in FAQ section on <name> homepage ”.

When must a bug be resolved?

High: Bug must be resolved at the earliest as it affects the system adversely and renders it unusable until it is resolved.

Why do QAs spend so much time researching how to report bugs?

Naturally, QAs spend considerable time researching how to report a bug in a way that benefits developers and helps them debug with speed and efficacy.

Why is it important to write a detailed report?

Knowing how to write a detailed report makes life easier for testers themselves. If developers have all the information they need regarding a bug, they don’t have to keep reaching out for information from the QAs. This streamlines the debugging process reduces unnecessary delays and ensures that software hits production as soon as possible.

Can a bug appear in a particular environment?

A bug can appear in a particular environment and not others . For example, a bug appears when running the website on Firefox, or an app malfunctions only when running on an iPhone X. These bugs can only be identified with cross browser testing or cross device tests.

Can you detect a bug without testing?

Needless to say, it is not possible to detect every possible bug without running tests on real devices. Additionally, one has to know how frequently a bug occurs and the extent of its impact on the software. Testers cannot report bugs they have not caught during tests.

What should a bug report look like?

Reproducibility. As soon as the developer has seen and reproduced the error, it can be fixed. Without reproducibility, bugs may remain unfixed.

Why is it important to provide a bug report?

Keep in mind that every bug report returned to the tester with the status "Can’t be reproduced" or "Information required" is a total waste of time for both the tester and the developer. That is why it's crucial to provide a high-quality and well-written bug report.

What is the first attribute of a bug tracking system?

The first and most important attribute in any bug tracking system is a brief description of the problem, which allows you to quickly navigate the issue and describe it with simple “What? Where? When?"

What is a bug in a computer?

According to Wikipedia, bug - is an error, flaw, or fault in a computer program or system that causes it to produce an incorrect or unexpected result or to behave in unintended ways.

Why attach files to bug reports?

It is standard practice to attach files to bug reports because it's easier to perceive information when it is displayed visually.

How many bullet points should be in a bug description?

This item should contain the minimum steps that describe the entire path of reproducing the bug. Describe one step per line. If the description requires more than 8 bullet points, you can mention them as Preconditions.

Can you use Excel to create a bug report?

We recommend using a bug report template approved by the team at the beginning of the working process. You could create it using good old Excel tables, but we suggest using bug tracking systems. Our team uses Teamwork, but you can choose a platform that suits your taste and project, such as Jira, Trello, Mantis, and Redmine. You can find the full list of top bug tracking systems in the Capterra catalog.

How to write a bug report in first person?

Writing in first person point of view, describe the problem. Provide enough information pertinent to the problem so that anyone reading the bug report will understand what happened. Write in complete sentences. Use proper punctuation, grammar, syntax, and spelling.

What is a bug report summary?

A bug report summary is a lot like the subject line of an email. It has to be short, and it has to give an idea of what the email is about (in this case, what the bug is). You'll find that it's easier to write the most concise summation of the problem after you've already written the full bug description.

How does a bug go back to the developer?

Once a bug has been fixed, the bug goes back to the tester who wrote it for retesting. If the tester determines that the bug is indeed fixed, he or she clicks the "Verified Fixed" selection, and the bug is on its way to being "Closed." If the tester determines that there is still a problem, he or she "Reopens" the bug, and it goes back to the developer to try again to fix.

What happens when a bug is filtered?

Once the bugs have been filtered, they are released to the development team. Development leads (the lead artist, the lead programmer, the lead designer) read the bugs appropriate to their own areas of responsibility and assign them to individual developers to fix. So if it's an art bug, the lead artist knows which artist is responsible for that art asset, so the lead artist assigns the bug to that artist. If it's a programming bug, the lead programmer can probably tell which programmer wrote the code that needs to be fixed.

How to tell if a bug is a programming bug?

If it's a programming bug, the lead programmer can probably tell which programmer wrote the code that needs to be fixed. The developer (the person to whom the bug was assigned, be s/he an artist, designer, programmer) is notified that a bug has been assigned. Then the developer opens the database and reads the bug.

How to describe a bug?

A bug contains the following five main parts:#N# 1 Summary line (short, sweet, summation of the problem) 2 The Actual Result (a description of what happened; the problem) 3 The Expected Result (what you thought should happen instead of the problem) 4 Steps to Replicate (how someone else can make the problem happen too) 5 Severity (how bad is the problem)

What is a database in a game?

The database is a communication tool that the testers and developers use to track and resolve issues with the game.

What is a bug report?

Think about every report you’ve ever received, from report cards to business reports. They all focused on a specific subject, detailing what’s going right but also what’s going wrong and then suggesting ways to fix it.

What is the purpose of a bug report?

Some will go into more detail than others. Nevertheless, the main purpose of a bug report is to let people know that something is wrong with their product.

Why is bug reporting important?

Bug reporting can help maximize your team’s efficiency while ensuring your website or app stays up and running. If you have further questions about bug reports, QA testing, or other software development issues, contact Beta Breakers today!

Why is it important to take steps to ensure that software bugs are spotted and fixed before we release our product?

Bugs, much like their creepy-crawly cousins, are impossible to avoid. Every device, every website, and every app are designed and executed by humans. And humans, unfortunately, are prone to mistakes. That’s why we must take steps to ensure that software bugs are spotted and fixed before we release our product out into the world.

How many bugs do developers deal with?

Developers and IT workers deal with hundreds of bugs every day. By listing the severity, they will know which bugs they must prioritize, and which can wait. Typically, there are a few classifications:

Can you fix a bug?

But you can’t fix a bug if your developers and IT experts aren’t aware of it. That’s where bug reporting comes in. By filing a bug report, your web development and IT team can get on top of the issue before you lose more customers.

Why is it important to have a bug report?

A bug report helps the developer to identify the problem in the application. It is a very important document that is key to clear identification and eventual fixing of the issue. Let us see why it is important to have a neat bug report.

What to do if you find a bug while testing?

If you found a bug while testing, don’t wait to write a bug report later and do it immediately. You might forget some steps if you chose to write the bug report later.

What is a bug report?

First, how do we define a bug report? A bug report is a documentation that testers will write for the development team to understand which parts of their code do not work or what parts of their software could use improvement. With high-quality bug reports, developers can go directly to the issue and solve it without spending their time trying to locate and reproduce the bugs.

Why do you put bug numbers in a report?

Including a bug number in the report makes it much easier for the developer to find the report later and check if the bug has been fixed or not. If you can also make it link back to the ticket that was created for that bug, even better.

What happens if you don't show the developer how to get to the bug?

So. Important. If you do not show the developer how to get to the bug, they will not be able to fix it. We like to write the steps to recreate the bug in number format. For example:

What to do before reporting a bug?

Before reporting the bug, give it a unique bug id and make the title such that it can be found easily in the index. In bug report tools, there are criteria where the severity of the bug can be mentioned. The bug may be minor, major, critical or in worst case a blocker. How soon the bug needs to be fixed depends on its category.

What is a good bug report?

A good bug report should contain. A precise summary section to make the bug report unique and easily identifiable. A brief overview that gives a developer clear understanding of the issue. Often, the summary itself gives the developer an idea of what the bug is. For example, “Button is not working in iPhone X”.

Why does a tester fail to test a critical functionality?

Often, testers fail to test a critical functionality because of environment issue or user error and log it as a bug. This leads to a waste of time for both the developer and the tester. Before writing any bug report the tester should

Why is it important to describe bugs?

A bug that is well described has the capability to reduce the time taken to replicate the defect and resolve it. However, the perfect bug describing is a skill overlooked by many organizations. Bugs can cause delay to the release of an application and during testing phase or when the app is at production, developers tend to overlook bugs that are not properly described. This can spoil business relationships between an organization and their clients and may also lead to a company’s loss of reputation in the industry. In this article we will discuss how to write a bug report effectively, that will help developers to replicate and resolve the issue.

What is the second section of a behavioral report?

The second section of the behavioral report contains the subject matter of the bug. The observable behavior. This consists of how the functionality is behaving and how much different it is from the expected behavior. While writing this section, terms like “not working”, “defect” should be avoided. A developer never likes someone else to tell them that their code is wrong. Give specific details on how the functionality is not working as expected. For example, “On clicking the ‘Logout’ button, the application closes and error report is displayed showing ‘session terminated”.

Do you attach screenshots to a report?

Don’t forget to attach screenshots. These act as solid evidence to your report and also helps the developer to compare the report with the scenario recreated on their system.

Can you report the same bug multiple times?

Testers often make the mistake of reporting a same bug multiple time. An enterprise grade bug reporting tool should have indexing and a proper directory to find out bugs that have been reported. So, the next time a bug is easily detected, instead of reporting it, you must

What should the title of a bug description be?

The title should provide a quick description of the bug. For example, “ Distorted Text in FAQ section on <name> homepage ”.

When must a bug be resolved?

High: Bug must be resolved at the earliest as it affects the system adversely and renders it unusable until it is resolved.

Why do QAs spend so much time researching how to report bugs?

Naturally, QAs spend considerable time researching how to report a bug in a way that benefits developers and helps them debug with speed and efficacy.