How long does it take for Crate and barrel to ship?
For Standard Delivery, allow 7-15 business days. For Rush Delivery, allow 3-5 business days. Shipping for larger items is quoted upon request; please call 800.967.6696. to place your order or fill our AK, HI OR U.S. Territories Order Request form. Crate and Barrel merchandise can be shipped to most international...
What is crate and barrel's delivery policy?
At Crate and Barrel, our goal is to deliver your purchase in the quickest and most economical way possible. Shipping and handling costs and delivery methods may be upgraded in Checkout if consolidating items in your order will provide better shipping rates and times.
How do I track my order at Crate and barrel?
Track Orders, Schedule Delivery, and Start Returns | Crate and Barrel Track your Crate & Barrel order, schedule your delivery or start a return by entering your order number and email associated with the order. Account Account Back to Top
How long will it take for furniture to be delivered?
Delivery of in-stock furniture usually occurs within 5-10 business days, though some areas may take longer. You will receive a call two days before your scheduled delivery date with a 2-3 hour delivery time frame.
Is Crate and Barrel good quality?
Material Quality For the higher prices paid, most customers are satisfied with their furniture from Crate & Barrel. Even so, there are some instances where customers brought up issues with durability and longevity of the specific furniture item they purchased.
Should I tip Crate and Barrel delivery?
How Much to Tip for Furniture and Appliance Delivery. Business Insider recommends tipping $5 per professional for furniture delivered and $10 for the delivery of a large item, such as an appliance. They suggest a larger tip of $20 if exceptional service was provided.
Does Crate and Barrel set up furniture?
We're on it. Add professional furniture assembly, wall mounting and lighting installation to your purchase by calling (800) 967-6696 or when you order in store. Pay a fixed price for your assembly or installation at checkout.
Can I cancel Crate and Barrel order?
You may cancel your Stock order at any time prior to delivery or pickup for a full refund. If you are not satisfied with your Stock furniture, rug or rug pad purchase upon receipt, you must contact us within 7 days of your delivery or pickup to arrange a return.
How much do you tip a white glove?
20% can seem like a considerable sum. However, our employees don't expect a certain amount and are happy with any contribution you can give.
How much do movers get tipped?
A general rule of thumb is to tip $4 to $5 per hour per mover or to tip between 5 and 10% of the total move cost. For example, if you are planning to spend $1,000 on your move, you might tip between $50 and $100 and divide it evenly between the team helping with your move.
Is CB2 cheaper than Crate and Barrel?
Prices. While there is overlap in offerings, CB2 is intended to appeal to more budget conscious apartment and first-time homeowners. At Crate & Barrel, you'll find more sofas priced at over $2,000, while at CB2 more of them are under $2,000. But both stores offer an ultra cheap $800 option.
Is Pottery Barn furniture delivered assembled?
How do you deliver furniture? Most furniture is delivered by truck delivery with our White Glove service: items are delivered to your home by appointment to your room of choice and they are unpacked and fully assembled.
Is CB2 part of Crate and Barrel?
CB2 is a spin-off of the original Crate and Barrel. It's intended to appeal to a younger, hipper crowd, but the distinction between the two isn't exactly clear. CB2 has a smaller, but more interesting product line than Crate and Barrel — but honestly, there's no real difference in pricing.
How long does it take to get a sofa?
Sofa delivery can take anywhere from the same day to 12 weeks or even more, this all depends on the kind of sofa you buy. To get quick delivery of your sofa, try buying a sofa that is already in stock and does not require any customization.
What company owns Crate and Barrel?
Otto GmbHCrate & Barrel / Parent organizationOtto GmbH & Co KG is a German mail order company and one of the world's biggest e-commerce companies. Based in Hamburg, it operates in more than twenty countries. Otto is primarily a retail e-commerce company, and as a shareholder, it also operates in e-commerce services. Wikipedia
Can you return registry items for cash Crate and Barrel?
Their “returns without a receipt” policies are as follows: Crate & Barrel's Return Policy: According to their website, Crate & Barrel is “unable to accept any items for return or exchange without proof of purchase.” Proof of purchase includes a receipt, packing slip, order number, or gift registry number.
How do I place an order?
It's easy. First, click on the product image or product name to view the item details. To add an item to your order, enter the quantity you wish to...
How do I pay for my purchase?
We accept a variety of payments including PayPal, MasterCard, Visa, , American Express, Optima, NOVUS (Discover Network), the Crate and Barrel Cred...
How do I redeem my Shop/Gift Card online?
It’s easy. Make your selections and proceed to Checkout as usual. On the Payment page, enter your Gift/Shop Card Number and PIN located beneath the...
If I purchase an item from a gift registry, how soon will the gift registry be updated with my purch...
Within 15 minutes.
What gift options are available?
During Checkout, you will be offered the option of packaging your gift in our distinguished black and white gift box with Crate and Barrel grosgrai...
How do I send items to multiple addresses?
If you are ordering multiple quantities of the same item and wish to send them to different addresses, make sure to add each item to your cart sepa...
How will my order be packaged?
All items that qualify (given size and bulk considerations) will be shipped in a standard Crate and Barrel logo box. During Checkout, you will be o...
Do you offer financing on purchases?
The Crate and Barrel Credit Card offers convenient financing options on qualifying purchases, as well as low monthly payments and no annual fee. Yo...
Can I purchase a gift item online that is currently on backorder online?
Absolutely. We will expedite completion of your gift order as soon as possible. And don’t forget to check our stores directly to see if they have t...
How do I download a catalog order form?
To download a printable version of the catalog order form, go to crateandbarrel.com/orderform. Click on the Download the Catalog Order Form button,...
How much does a crate and barrel gift box cost?
During Checkout, you will be offered the option of packaging a gift in our distinguished black and white gift box with Crate and Barrel grosgrain ribbon. At $5.50 per gift box, you can choose one box for all items or individual boxes for each item. Each gift box is carefully packed in a standard Crate and Barrel shipping box so it arrives in good condition. While some items may not qualify for gift boxing, we will gladly enclose a gift message free of charge with any order. And don’t worry, none of our items ship with price tags or pricing information. In fact, as a courtesy, any item (s) selected for a gift box or with a gift message will not have prices displayed on the packing slip.
How to print a crate and barrel order form?
To download a printable version of the catalog order form, go to crateandbarrel.com/orderform. Click on the Download the Catalog Order Form button, then print the form directly from there.
How to communicate with a crate and barrel customer?
At Crate and Barrel, we like to do our part to be green and to communicate with customers by email whenever possible and appropriate. That also is the best and quickest way that we can let you know about your new Crate and Barrel credit card and rewards program, offers and promotions. Additionally, we will reach you via email to tell you about offers, promotions, events and the like within Crate and Barrel and, if you are a CB2 customer, within CB2 as well. We encourage you to share your email address with us so that we can communicate with you in that way. By providing us with your email address, you are opting in to receive those communications and, if you'd previously opted out, you are signaling to us that you have changed your mind and would like to opt back in to receive those communications. This is separate and apart from any communication preferences you may have with the issuing bank, Synchrony Bank.
How to redeem a crate and barrel certificate?
When redeeming online or through the catalog, use the Code printed on the certificate. For online purchases, at checkout enter the Code in the " Promos/Rewards" entry box . All refunds of merchandise purchased with a rewards certificate will be refunded to a Shop Card. No additional certificates will be issued after program termination. Lost or stolen certificates will not be replaced. Certificates may not be sold or otherwise bartered or transferred. Crate and Barrel may change or cancel the Rewards Program, or any part of it, at any time, including rewards certificates or expiring accrued purchases. Changes to the program will be posted at crateandbarrel.com.
What is store pick up?
Store Pickup allows you to make purchases online and pick up your order at a store of your choice. Get your orders faster and avoid shipping charges.
How to track your order?
You can track your order progress and delivery of items by clicking on Order Tracking. Order Tracking is also found at the bottom of every web page and in "your account" at the top of every page.
Can you pick up a crate and barrel order?
Any Crate and Barrel associate can direct you to the area where you can pick up your order, which will be packed and ready for you. Curbside pick up service is also available - check your email and click “I’ve Arrived” and an associate will bring your order to your car.
How much does it cost to ship furniture over 100 miles?
Any furniture orders under $800 but over 100 miles will be $299 in shipping costs. If your order is over $800 shipping will be $160 under 100 miles or $300 for over 100 miles. Check out the map below of Crate and Barrel’s warehouse locations to see what category you fall under for delivery prices:
Does Crate and Barrel move furniture?
Crate and Barrel’s delivery service includes placing your furniture in the room of your choice and removal of packaging. They won’t move existing furniture so be sure to make a clear path for your delivery team.
Do you manage a Crate and Barrel and need delivery help?
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Is Crate and Barrel Doing Curbside Pickup?
Crate and Barrel now has contact-free curbside pickup available at select store locations. If you live close to a Crate and Barrel warehouse, curbside pickup is also available at their warehouses. Be sure to select “store pickup” or “warehouse pickup” when buying online.
Crate and Barrel order delay - Feedback please!
We ordered over $7k worth of Crate and Barrel furniture in August. We were told that the delivery timeframe for our order was to be 4-6 weeks. Five delay notifications later and our new delivery timeframe is 29 weeks. They have our money but will not deliver our goods for over 7 months!
Comments (95)
Too bad the fabric looks bad after such a long wait. That’s my fear; the couch will finally arrive and be damaged. Glad you have a place to sit through the holidays. I’m not letting my old couch go until I actually see the new one.
How long does it take to get a delivery call?
1-2 days before delivery, you will receive a call with a 2-4 hour delivery time frame. Time frames are routed geographically and cannot be changed
How old do you have to be to deliver a baby?
Person accepting delivery must be at least 18 years of age.
What is included in shipping charges?
All shipping charges include handling, order processing, item selection, packaging and transportation of items.
How long does it take to change the store branch of pick up?
Bring the email and a valid government-issued ID to the designated store to pick up your items. NOTE: You may change the store branch of pick-up within 24-hours from the time you receive the e-mail notification.
How many days prior to delivery of a security document in a barangay?
Security related documents required to perform the delivery must be arranged and/or provided by the customer at least three (3) days prior to delivery date.
Does Crate and Barrel deliver in Metro Manila?
Crate and Barrel currently delivers within Metro Manila. Any deliveries outside of Metro Manila will be handled by the independent logistics company engaged by you, which you will then coordinate with Crate and Barrel Customer Service.
How do I find a specific Crate & Barrel gift registry?
You can search for a registry by using the registrant’s first and last names. Unsure of spelling? No worries. You can just enter the first few letters of their name to pull up a matching list of registries.
What are some Crate & Barrel registry discounts?
There are several perks and discounts associated with creating a gift registry with Crate & Barrel, including a registry completion program that offers 15% off any Crate & Barrel products for up to three months after the event date. You’ll also get access to our Gift Registry Look Book and the opportunity to experience in-store Private Registry Events.
How soon will my gift or wedding registry be updated with my purchase?
Your wedding registry will be updated within 15 minutes of making an included purchase.
How long will my gift or bridal registry stay active after my event?
Your registry will remain active for eighteen months after your event date. If you need to access it after that, call us at 888-249-4155. Just give us your name, your co-registrant’s name (if applicable), registry number (if available) and the date of the event.
Can I register for Crate & Barrel Gift Cards?
Both physical and digital gift card options are automatically listed for purchase at the bottom of your registry list and displayed to friends and family. Please note, you will not be able to see the gift card option listed yourself if you are logged into your registry.