Is there a problem with EE service?
EE last saw issues with its service on October 14 2021. Customers were unable to login to the My EE app and website. EE last saw issues with its service on March 17, 2020. O2, Virgin, Tesco, Three and GiffGaff also experienced tech problems on the same day, due to a problem affecting multiple providers. How do I check the service status of EE?
What happened to eeee network?
EE network users have reported of outages across the UK. / PA Archive/PA Images The website DownDetector recorded a spike in the number of reported outages just before 11am. Furious customers complained on social media that they were unable to use their phone to make phone calls, with some claiming they were also unable to receive calls.
What does EE (Everything Everywhere) do?
Updated 4 minutes ago: EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service. The following chart shows the number of reports that we have received about EE by time of day over the past 24 hours.
Can I claim compensation from EE for network outages?
There isn't an automatic compensation scheme with EE for network outages. However Consumer Rights Act 2015 states that services should be carried out with reasonable skill and care. Therefore, depending on the circumstances, you may be entitled to money back for loss of service whilst the repairs were being carried out.
See more
Why do I keep losing signal EE?
Reasons for signal issues the building you're in (e.g. a basement) or if it has thick walls. your location, if you're in a tunnel or in the mountains. your distance from a mobile mast. your phone's antenna.
Is EE down Glasgow?
Updated 2 minutes ago: The latest reports from users having issues in Glasgow come from postal codes G42, G41, G12, G74, G73, G20, G1 and G3....EE Outage Map Near Glasgow, Scotland.CoatbridgeInternet13 minutes agoGlasgowTV5 hours agoGlasgowE-mail6 hours ago3 more rows
Is EE down in Newcastle?
EE is having issues since 04:00 PM GMT.
Is EE down in Leicester?
EE problems in the last 24 hours in Leicestershire, England At the moment, we haven't detected any problems at EE.
How do I check my mobile phone signal?
How to Read Your Android Cell Signal?Tap Settings.Tap About Phone.Tap Status or Network.Tap SIM Status.Your dBm is under Signal strength.
Why can't I log into EE?
we may have blocked your account for security reasons, if so call us on 150 from your EE phone or 0800 079 8586 from a non-EE phone. if you didn't click the registration email link within 30 days, you'll need to register again. if you haven't logged in for 6 months then you will need to register again.
Why is my 4g not working?
Restart your device Press and hold the power button of your smartphone and then tap Restart. Wait a couple of seconds and turn it back on. Check your status icon and test the speed of your LTE connection by opening some websites or downloading some smaller apps.
Who owns EE mobile?
BT GroupEE Limited / Parent organizationBT Group plc is a British multinational telecommunications holding company headquartered in London, England. It has operations in around 180 countries and is the largest provider of fixed-line, broadband and mobile services in the UK, and also provides subscription television and IT services. Wikipedia
Is O2 down in Newcastle?
At the moment, we haven't detected any problems at O2.
Which network carrier is EE?
the BT GroupEE is a British national mobile network operator and internet service provider, which is a brand within the BT Group....EE Limited.FormerlyEverything Everywhere LimitedKey peopleMarc Allera (CEO)ProductsFixed-line telephony Mobile telephony Broadband internet Digital television10 more rows
Can't receive calls EE?
Re: Unable to Receive Calls Try turning VM off (VM OFF to 150) and seeing if this helps. Also check if you havens set all calls to voicemail under call settings. To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.
What phone carrier is EE?
EE, part of the BT Group, runs the UK's biggest and fastest mobile network, offering 4G in more places than any other UK network. EE was first to launch 4G in the UK in October 2012, and also first to launch 5G in May 2019. EE also provides home and business broadband using both 4G and fixed line connections.
Is EE down in Edinburgh?
EE problems in the last 24 hours in Edinburgh, Scotland At the moment, we haven't detected any problems at EE.
Is EE down in Fife?
EE is having issues since 08:00 AM GMT.
Who owns EE?
EE is owned by BT Group, which has around 26.8million household customers. 1. EE customers will want to check the service in their area if they're experiencing issues Credit: Alamy.
How to speak to EE?
You can also speak to EE via its live chat service. If you're a mobile customer and you suffer from a lack of service then depending on the circumstance you may be entitled to a refund or account credit. Contact EE to find out what they can offer you.
Reasons for signal issues
Your signal or reception can be affected by various issues, including the following:
Get alerts about signal in your area
Our Mobile Coverage and Network Status Checker includes My Places – an innovative feature that lets you receive network updates for your most important locations.
What has happened?
EE network users have reported of outages across the UK. / PA Archive/PA Images
What has EE said?
In a message sent to several customers who contacted the company on Twitter, EE said: "We're aware that a small number of customers are unable to make some calls over 4G.
Am I entitled to compensation?
There isn't an automatic compensation scheme with EE for network outages.
How do I claim compensation?
You can contact EE customer service by phone, online or via their Twitter account, although be aware that all lines of communication will be extremely busy.
