what are the issues in employee counselling

Problems in Employee Counseling

• 1. Inferiority and Low Self-Esteem Inferiority feeling of an employee may play great havoc in individual life and work. ...
• 2. Injustice or Ill-treatment ...
• 3. Premarital Anxieties and Sexual Perversions ...
• 4. Alcoholism ...
• 5. The problem of Addictions ...
• 6. Mental Conflict in Union Rivalries ...
• 7. Breakdown in Interpersonal Relationships ...
• 8. Low Job Satisfaction and Morale ...

Full Answer

What are the most important employee problems that need counseling?

Another important employee problem which deserves counseling is addictions. Addiction is a very dangerous problem which torments the social and work environment of today. Drug addiction has gone beyond proportions among youngsters now-a-days.

What are the problems faced by a counsellor?

Personal problems could include sickness of a family member, marital conflicts, dysfunctional family life, problem with children, family feuds, etc. The counsellor should lend a sympathetic ear to the employee’s personal problems and support them in resolving them so that the employee is able to concentrate on his job wholeheartedly.

What is the importance of employee counseling?

The importance of employee counseling is to benefit the company as a whole. Employee counseling is good for the development of employees, better communication, and performance improvement. It also benefits the company because it helps with providing a safe working environment.

What are the components of employee counselling?

The first component of employee counselling programme is identification of problems of the employees. The problems may be faced in different areas which are not yet identified. Different techniques have been used for identification of problems such as – questionnaire, laboratory tests and training of employees.

What are the challenges in Counselling?

Challenges in CounsellingEducational and Professional Setbacks. ... Knowing Your Boundaries. ... The Struggle with Diplomacy. ... Playing roles other than that of a Counsellor. ... Being empathetic and objective despite little to no similar experience. ... Burnouts due to Emotional Baggage.

What are the key challenges that the counseling profession faces today?

5 Biggest Challenges for Licensed Mental Health CounselorsCounseling Reluctant Patients. You might occasionally work with someone who isn't willing to fully open up. ... Putting Personal Judgments Aside. ... Setting Relationship Limits. ... Dealing with a Disjointed System. ... Needing a Counselor Yourself.

What is the need for employee counseling?

Counselling helps the employees to come out from the problems, gives a new way to deal with the problems. Counselling shows how much the employer care for the employee. Counselling may help to identify the employee the work related problems and the poor performance.

How do you counsel a problem employee?

Use this process to identify and confront employees with personal problems:Stay alert to signs. ... Document the performance problem. ... Meet to discuss the poor performance and/or policy violations. ... Focus on work-related facts. ... Describe the consequences. ... Don't become too sympathetic to the person's problem.

What are the 5 ethical issues in counseling?

The five bedrock principles of autonomy, justice, beneficence, nonmaleficence, and fidelity are each vital in and of themselves to a healthy counseling relationship. By exploring an ethical dilemma with regard to these principles, a counselor may come to a better understanding of the conflicting issues.

How do you define employee counseling?

What is Employee Counselling? It is a means of learning about your employee's problems and helping solve them. Such problems are generally caused by one's work, emotional stance, mental health, etc. Employee Counseling is the answer to combat stress, mental health, etc.

What is the role of HR in employee Counselling?

An HR manager can perform the role in employee counselling in two forms — working as counsellor and providing training for counselling to line managers for effective counselling. As a counsellor, an HR manager, having behavioural science background, can perform all functions of counselling.

What is the first step when counseling an employee?

The first step, of course, is approaching your employee to inform them that there is a problem with their performance. You can set up a private meeting to discuss their performance issues in detail. Set a date, time and place and allow them to bring along a support person if that would make them feel more comfortable.

How do you conduct employee counseling?

How to Conduct an Employee Counseling Session CorrectlyHold the Performance Counseling Session in Private. Choose a private location and time for your counseling session. ... Have a Clear Focus for the Session. ... Use Clear, Neutral Language. ... Use Active Listening Skills. ... Write Up a Session Report.

How does counseling affect employees performance?

The benefits of workplace counseling for employees include: Helping employees to better understand themselves. Establishing or improving coping skills. Developing effective solutions to problems. Learning to look at issues with a more positive outlook and different perspective.

Which do you think is the most challenging role of a counselor?

Some of the hardest things about working as a counselor include the often painful process of working through problems itself, the slow rate with which change and healing happen, the emotional toll the work takes on a counselor and factors like the abundance of paperwork and comparatively low rates of pay.

What kind of challenges a teacher counsellor might face while counselling students?

Study found that teacher counsellors were facing many challenges like non-availability of adequate resources, lack of time, lack of professional training & skills, heavy work pressure, lack of parental support and support from school administration.

What is workplace counseling?

Workplace programs that help workers cope with mental health issues, behavioral problems, and workplace stress.

How to conduct the first employee counseling session?

The first session should purely involve actively listening to the worker and empathizing with their issues to determine further course of action.

How to counsel an employee on absenteeism?

A mix of directive and participative counseling can help identify issues causing absenteeism and address them in a lasting way.

How to counsel an employee on poor performance?

Using non-directive and participative counseling can help employees speak freely about issues impairing their performance and discover ways to help...

How to counsel an employee with a bad attitude?

Directive and participative counseling may help a worker recognize their attitude issues and take the right steps to address them.

What is employee counseling?

Programs that are specifically concerned with solving employee problems and issues.

An Introduction to Employee Counseling

Workplace counseling can be fairly broad in scope. However, most modern counseling programs in the workplace follow the same reasoning: learning and understanding specific problems that employees could be facing. This is just the first step. A successful counseling program will also help employees solve (or at least manage) these problems.

The Benefits of Conducting Counseling in Workplaces

The success of a counseling program will always depend heavily on the successful ideation and implementation of employee counseling strategies. However, there are many potential benefits to workforces and businesses that manifest from having a streamlined program in place.

Conducting Effective Workplace Counseling Sessions

There can be many different approaches to counseling, and the desired goals can also be relative to the business conducting the sessions. The perceived importance of counseling in an organization will also impact the shape and outcome of the counseling program. Generally speaking, however, all programs should at least follow these five broad steps:

Identify and Address Issues

The very first step involves active listening. Counselors and employers should invest time and emotional intelligence in identifying the employees most in need of counseling. For this purpose, counseling programs work best in organizations with positive and inclusive work cultures.

Choosing the Type of Counseling

Of course, listening on its own may not always be enough. That is why the program must then decide on the approach or type of counseling to apply. Directive, non-directive, and participative counseling techniques are widely used in most workplaces.

Using Tech to Supplement Success

The use of tech for typically human business functions is not new. AI plays a huge role in supporting recruiting and applicant management, particularly in companies with centralized hiring . Similar AI programs can be used to supplement the success of a counseling program as well.

Seek Feedback at Every Opportunity

Counseling programs are based on two-way communication. This makes them a mechanism ideally suited to gather employee feedback. Feedback can be gathered at the end of every session and can include everything from the counselor, the overall program, to useful suggestions, all from the employee’s perspective.

Why is employee counseling important?

For the purpose of repairing and recovering and rehabilitating, employee counseling has an important role to play. Problems are generally associated with the causes like: 1. Inferiority and Low Self-Esteem. Inferiority feeling of an employee may play great havoc in individual life and work. Though a mild form of inferiority in certain persons may ...

How does injustice affect employees?

Very often injustice or ill-treatment make considerable impact in their minds resulting in behavioral problems, inferiority and low self-esteem. Depriving an employee of adequate wages, leave, or any perks, giving him an arrogant treatment, depriving a legitimate promotion, promoting somebody overlooking the legitimate candidate; may such incidents take place in organizations very often which may result in inferiority feeling or feeling of low self-esteem and low morale affecting the efficiency of the aggrieved employee. As far as possible such incidents must be avoided. Once such a situation arises and an employee is aggrieved, it is better to rectify it. However, if the aggrieved employee is counseled and rectification is promised at a later date, he or she can be brought back to the proper track.

How does low job satisfaction affect morale?

Another important cause which affects the human behavior in organization is low job satisfaction backed by low morale. Low job satisfaction leads to low morale and vice-versa. Morale and job satisfaction are closely tied to the basic concepts of attitudes and motivation. Wages have been found to be the basic determinant of job satisfaction. However, once the monetary needs are considerably met by the wages, other aspects like self-actualization, fulfillment, working conditions, security of employment, prestige, agreeability of the job, group cohesiveness, expertise, etc., also determine the job satisfaction. Some researchers have thrown light on the positive relationship between occupational level and job satisfaction.

Is alcoholism a social problem?

Alcoholism is, perhaps, the largest threat to the human element of organization. In fact, alcoholism is a serious social, moral and health problem. It ruins careers, disrupts families, affects productivity and efficiency, destroys bodies, and leads to untold human misery. Many traffic accidents are caused by alcohol abuse.

What is employee counselling?

Employee counselling is a vital part of performance review and potential appraisal, if these are to achieve their basic purpose of helping employees to improve and develop.

Why should there be counselling at work?

Therefore, following are some of the reasons as to why there should be counselling at work places: 1. There is a need for the employees to come out from the problems, gives a new way to deal with the problems. 2. The employees need to know as to how much the employer care for the employee. 3.

How can counselling be effective?

In order to make counselling effective it is necessary that the counsellor should have empathetic attitude towards his subordinates. To put it differently, counselling should not be considered as a burden or an unpleasant task and practised half-heartedly or as a compulsion.

What is counseling in organizational context?

ADVERTISEMENTS: In the organizational context, it is a sort of discussion with an employee about a problem that has usually emotional content in order to help him cope with it in a better way.

Why is it important to have a counselor?

For successful counselling it is important to win the employee’s confidence that change is needed, identify the problem, agree to specific actions the employee would take, providing regular feedback and recognizing improvements.

How effective is counselling?

Effectiveness of counselling largely depends on the methods and techniques as well as the skills used by the counsellor. Methods and techniques of counselling change from person to person and from situation to situation.

What to do if performance problems persist?

If performance problems persist even after feedback and coaching which are other two important tools with a manager, one may need to proceed to counselling. Counselling focuses on the problem, not the employee, and is positive and constructive.

Different kinds of employee counselling

Face-to-face counselling is a type of employee counselling that benefits employees who want a more direct form of counselling that they might have been beneficial for a private conversation.

How employee counselling can benefit the overall business?

As mentioned before, employee counselling is a psychological intervention in which employees have the advantage of using when they have been disturbed in the office.

Conclusion

In this brief article, we have discussed employee counselling, types of employee counselling, skills needed by the employee counsellor, and more information about employee counselling.

What we recommend for Counselling

If you are suffering from depression or any other mental disorders then ongoing professional counselling could be your ideal first point of call. Counselling will utilize theories such as Cognitive behavioural therapy which will help you live a more fulfilling life.

FAQs: employee counselling

The problems in employee counselling are low self-confidence in some employees, sexual perversions in the office, biased treatment between employees, alcoholism in some employees, conflict in union rivalries, addictions of some employees, conflict in relationships, and low job morale and satisfaction.

What is employee counselling?

Employee counselling is a psychological technique and that is used in various forms. The main objective of it is to support the employees by providing them advice, guidance, suggestions to solve the prevailing problems and improve physical and mental conditions, performance and which can take many forms.

How does employee counselling affect morale?

During routine work the employees face difficulties or problems due to unseen reasons and these are affecting their morale, performance, relationship and productivity. It is not taken care of timely; the effects would be more harmful. Through employee counselling the problems can be listened and advice, Suggestions and guidance can be given to the employees. If sincere efforts are put the problems would be solved to a great extent.

How to motivate employees to resolve issues?

Believe in their abilities, show confidence in their work and tell them that the organization has a lot of expectations from them. Such trust and confidence motivates the employees to resolve issues and perform better.

How should a policy for conducting employee counseling be prepared?

It should be prepared with discussion with other managers and consultant so that all elements of counselling are taken care of properly.

Why is counselling important?

A good counselling session generally helps in winning the trust and faith of the employees. 9. It provides more autonomy to employees and positively reinforces their desirable behaviour and tries to create conditions in which the employee is able to learn from his mistakes.

What is the process of helping an individual facing a problem and to regain his lost confidence and self-esteem?

Counselling is the process of helping an individual facing a problem and to regain his lost confidence and self-esteem and put his mind in his job.

What does a counsellor do?

The counsellor counsels, guides, and advises the employee at times of need and help the employee to manage his issues effectively. The problems of the employee if not dealt with at the earliest may escalate into bigger disciplinary issues.

What is Employee Counselling?

It is a means of learning about your employee’s problems and helping solve them. Such problems are generally caused by one’s work, emotional stance, mental health, etc.

What is the first situation for employee counseling?

There are many situations where a counseling session is justified. In this respect, it is mainly on four occasions. The first is performance counseling. If you notice an employee having inconsistent performance issues, counseling is a must to know the reasons behind it.

Why is employee counseling important?

Effective employee counseling helps tackle problems efficiently. It also helps in elevating productivity levels. This results in better operational results with a clear-headed task force. By doing this, it helps reduce absenteeism in the workplace as well.

Why is it important to have a different view of your employees?

It helps your employees get a different view of their problems. This ultimately helps them understand things better and resolve issues quickly. Besides these, it also helps in better decision-making by employees, reduces attrition, and bring better employee engagement and experience.

What is non directive counseling?

In non-directive, there is a significant absence of the counselor in this matter. Here, the employees are allowed to deal with their problems themselves.

How many steps are there in employee counseling?

These are the five steps for proper employee counseling in the workplace.

What are the different types of counseling?

There are three types of counseling. These are directive, non-directive, and participative counseling. After the first session of hearing your employees, you must decide on one of these. In directive counseling, the appointed counselor plays a significant role here.

How to discuss performance issues with employees?

The first step, of course, is approaching your employee to inform them that there is a problem with their performance. You can set up a private meeting to discuss their performance issues in detail. Set a date, time and place and allow them to bring along a support person if that would make them feel more comfortable.

What to do if you notice an issue with your employees?

If you do notice an issue with any of your employees, consider providing them with counseling. An employee who is passionate about their job will do anything it takes in order to get back on the right track. With this in mind, here are five steps to effectively guide your employees to improve their workplace performance.

How to get employees to work at their newly improved level?

Ask them how they are doing, if they feel different now, whether there is something else bothering them or something they think can be improved upon more. Go through their results, and if they are positive, encourage the employee to continue working at their newly improved level. If the outcome is not as good as you had anticipated, explore your options – do they need more counseling, a warning, or should their employment be terminated?

What to do after counseling?

After the counseling period is completed, you should still pay close attention to that particular employee. You need to make sure they are following the suggested methods of improvement. See how they’re behaving in a real work setting and whether their performance is actually better than before.

What is the difference between directive and non-directive counseling?

When it comes to directive counseling, the counselor plays a big role in setting up the course of action concerning what should be done. They also reassure the employee and serve as a motivator for them. On the other hand, with non-directive counseling, the employee is free to express their feelings and get to the root of the problem, as well as come up with the potential solution on their own. The counselor is there to support them and encourage them to make decisions based on what they personally want to do.

What are the problems of counselling at work?

Problems of counselling at workplace. Employee will not be able to discuss their official or personal problems with the counsellor, if they don’t trust or have faith in counsellor. They may think of getting leaked their problems or else may become worse if the counsellor let know their problems to others in the organization.

What is the impact of employee counselling?

At the last employee counselling has a positive impact on the employee’s life as their problems are solved and they lead a stress free life.

Why counselling at workplace?

Employees face through the stress of completing the targets, work-load, meeting deadlines, relations with subordinates or colleagues, work-life balance, lack of time and higher responsibility.

Why do organizations have counseling?

Organization’s has started Counselling at Workplace to retain the current employees, the talented employees, to increase the productivity and this is one of the way to motivate their employee. Counselling is conducted by the employer and at the cost of employer, its free for employees. Many organizations have now started employee counselling ...

How does counseling help employees?

Benefits of effective counselling 1 Helps employees to tackle with the problems effectively 2 Employees are able to sort their problems 3 Helps in decision making 4 A new way to look at the perspective. 5 May reduce the number of absenteeism of employee 6 It may prevent termination from employer or resignation from employee. 7 It reduces the cost of hiring new employee and training new staff. 8 Possibility of smooth coordination between employer and employee.

What does employee counseling mean?

Meaning of Employee Counselling. Employees face lots of problems in day to day life, they may have problem with their subordinates, colleagues, system of the work or may have problem in personal life. This problem starts affecting their work, their career and their performance in job.

What are the qualities of a good counsellor?

Qualities of counsellor. The counsellor should be either a professional counsellor or any senior, experienced, mature employee. The counsellor should be a good patient listener. Counsellor should be able to understand the problem of employee and should be able to give a proper advice. Counsellor should be able boost the employee for his/her career ...

What are the issues that employees face in the workplace?

These differences are one potential source of workplace issues and can ultimately lead to stress and tension for those involved.

What are the effects of workplace issues?

Workplace issues can lead to decreased performance and productivity, loss of job/termination, decreased satisfaction/ happiness, stress, and a wide variety of mental health issues. Harassment in the workplace can also lead to legal troubles. The American Psychological Association notes job insecurity and lack of support at work can exacerbate ...

What is vocational counseling?

Vocational counseling is a specific type of counseling that can be useful for workplace issues such as job fit, performance, and satisfaction. Vocational counselors help employees identify their specific skills and abilities in order to help them develop career goals and find jobs for which they are well suited.

What can a therapist do?

Therapists can also teach healthy coping skills that employees may use to manage work-related stress and other issues. Find a therapist in your area. For example, cognitive behavioral therapy helps people identify and change unhealthy thoughts, which often results in improved mood and overall well-being.

How can psychotherapy help with workplace issues?

Therapy can effectively treat depression, anxiety, and other mental health symptoms that result from workplace issues.

What is high stress job?

Some jobs involve a particularly high degree of stress. One theory, known as the job demand-control (JDC) model, posits that high degrees of work stress are prevalent in jobs with many demands and little control over working conditions.

What is the workplace?

The workplace is typically an environment in which people with different personalities, communication styles, and worldviews interact. These differences are one potential source of workplace issues and can ultimately lead to stress and tension for those involved. Although all employees have the right to be treated fairly and to feel safe in the workplace, some employees face bullying, harassment, and/or discrimination.

Different Kinds of Employee Counselling

• Face-to-face employee counselling
  Face-to-face counselling is a type of employee counselling that benefits employees who want a more direct form of counselling that they might have been beneficial for a private conversation. This is because they believe that this counselling can help them express more candid conversati…
• Telephone counselling
  Telephone counselling is an employee counselling that doesn’t require much organization on where the counsellor and the client will talk but the employee has the chance to talk to the counsellor anywhere he or she is. This counselling still allows employees to talk about their men…

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How Employee Counselling Can Benefit The Overall Business?

Conclusion

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