what are the qualities of a clerical staff

^{Qualities Of A Clerical Staff}

• They must be confidential and trustworthy, with an aim of constantly protecting and preserving the company's vital information.
• They must be punctual and regular to work at all times.
• They must always appear neat, presentable and with a good sense of dressing.
• He or she must be confident and should have a great flexibility in adapting to changes.
• They must show all office etiquettes and should be able to work with little minimal supervision.
• They must be honest on their job.
• They must possess good written and oral communication skills.

Full Answer

What are clerical skills and why are they important?

Most employees need to do at least some clerical work. Therefore, these skills are important regardless of your official job title. Office clerks and secretaries need to have particularly strong clerical skills. Employees in these positions perform the majority of an office’s everyday tasks. 2 

What is the job description of a clerical staff?

A Clerical Staff is a person employed by an organization to perform administrative, clerical, official duties in an office. The office staff has no specific job description but the work he/she does depends upon the needs of the company he/she is employed. What are the grades of a clerical staff? i. Clerical assistant ii. Clerical officers iii.

What are the traits of a good clerical officer?

Traits of a Good Clerical Officer. In addition to the hard skills mentioned, there are several soft skills or traits that are important to the job of a clerical officer. Organizational skills: One of the most important traits possessed by a clerical officer are excellent organizational skills.

How can I improve my clerical duties?

By developing the right skills, you can significantly improve on the performance of your clerical duties. If you are in a clerical career, you will need to develop certain skills and qualities to become a high performer. Becoming the best clerical staff in your department can help accelerate your career growth and make you attractive to employers.

What are good clerk qualities?

Skills needed to be a ClerkGood reading and writing skills.Strong grammar and spelling.Competent keyboard skills.Good communication.An ability to work individually and as part of a team.The ability to concentrate for long periods of time.Attention to detail.

What are function of a clerical staff?

What are clerical duties? Clerical work refers to daily office duties, such as data entry, answering phone calls, as well as sorting and filing documents. Clerical duties are often found in different types of administrative and office support roles.

What makes a good clerical officer?

Efficiency: The capacity to complete work to a high standard while always meeting deadlines. Organisation: The ability to prioritise tasks, and ensure everything runs smoothly within the office. Technical Skills: You must know how to use relevant tools such as IT systems, the Microsoft Suite, and company policies.

What are clerical skills?

What are clerical skills? Clerical skills are used by office employees to keep things running efficiently. Common clerical tasks include filing papers, entering data, answering phone calls, and making copies.

What skills should I put on my resume for clerical?

Clerical Skills for a ResumePrioritization.Problem-solving.Written and verbal communication.Organization.Adaptability.Decision making.Multitasking.Planning.More items...•

What is office clerical staff?

A clerical staff is someone who is employed either in a private business organization or government establishment to perform clerical duties with a corresponding payment of wages called salary. A clerical staff is also referred to as a clerk. A clerk can also be defined as someone who does routine duties in an office.

What are clerical and administrative duties?

Clerical work typically involves repetitive tasks, such as typing, whereas administrative work entails making decisions. Administrative workers tend to have less supervision. Think of clerical employees as those who keep the office functioning by doing a variety of tasks.

What skills do you need for a clerical position?

Examples of clerical skillsVerbal and written communication. When working in an office, you will likely interact with many people regularly. ... Basic computer skills. ... Detail-oriented skills. ... Organization. ... Simple mathematical knowledge. ... Critical thinking. ... Time-management skills.

What are the qualities of a clerical staff?

Qualities Of A Clerical Staff. They must be confidential and trustworthy, with an aim of constantly protecting and preserving the company's vital information. They must be punctual and regular to work at all times. They must always appear neat, presentable and with a good sense of dressing. He or she must be confident and should have ...

Who is a Clerical Staff?

A Clerical Staff is a person employed by an organization to carry out the everyday duties of a typical office, and at the same time perform a couple of other functions for their company which may vary from one company to another.

What is the difference between a senior clerk and a clerical officer?

Senior clerks: They are generally well organized and perform clerical duties in a higher capacity. They will ensure that every unit of the business run efficiently.

What is a clerical assistant?

Clerical assistant: Generally, they are well organized with good oral/telephone manners and writing skills. They also work great in an ICT controlled environment . Their job provides support to other officers in the company.

What is the role of coordinaters in an office?

They coordinate office activities; for instance, ensuring the orderliness of the conference room before an event begins.

What do you need to be a good communicator?

They must possess good written and oral communication skills.

Can a clerical staff work simultaneously?

Please read on the Meaning, Scope and Importance of Business Studies here. A clerical staff may function singly or simultaneously ...

What are the skills needed to be a clerical worker?

1. Communication Skills. Communication skills include verbal and written, and sharp listening abilities. Clerical workers can easily pass information with this skill set to colleagues, customers, management, etc.; and also speak clearly on phone, display polite attitude, and not leaving callers on hold for extended periods.

What do clerical workers need to know?

Clerical workers need to have the ability to interact with the public as some positions require regular face-to-face conversations with customers, like in the customer service department. Other positions demand constant phone usage which requires an apparent loud voice.

Who is a Clerical Worker?

A clerical worker carry out secretarial and other necessary tasks in an office, such as scheduling appointments, filing documents, and writing and sending out memos.

How to write a resume for a clerical job?

If you are writing a resume for a clerical job, you can make a compelling skills or core competence section by applying the clerical skills and qualities presented above.

What is payroll skill?

Payroll. The ability to work with various payroll software and complete assigned duties with them speedily and accurately is a valuable skill to have as a clerical professional. With this skill, you can easily examine payroll-time card’s inconsistencies; calculate taxes, building cost analysis worksheets, etc.

What do you need to be a clerical professional?

2. Computer Skills. Clerical professionals need strong computer skills in order to type quickly and accurately, and to typically handle some data entry tasks. They should be familiar with Excel and other data entry software, and Microsoft Office software, such as Word and PowerPoint.

What language do you need to be a senior clerical professional?

13. Language Skills. Senior clerical professionals are expected to be proficient in at least two languages. The ability to speak the Spanish language in some parts of the country is can even be a more valuable skill than English, while other languages may be more popular in other regions than English.

What are the qualities of a good clerical officer?

Organizational skills: One of the most important traits possessed by a clerical officer are excellent organizational skills. You must keep track of meetings, messages, supplies, budgets and more. An efficiently run office is often the result of a great clerical officer.

What do you need to do as a clerical officer?

Decision making: If you work as a clerical officer, you'll need to prioritize tasks and sometimes make decisions for your employer. Good judgment and well-thought-out decisions are great skills to have.

Who is Heather Skyler?

Writer Bio. Heather Skyler is a business journalist and editor who has written for wide variety of publications, including Newsweek.com, The New York Times and Delta's SKY magazine. She has a bachelor's degree in English from Miami University and a master's degree in writing from the University of Washington in Seattle.

What do you need to know to be a clerical worker?

Clerical workers need to have strong written and oral communication skills with superiors, colleagues, and customers. They will typically answer phones, write memos, send emails, and greet clients and customers. 2  They must be able to speak and write clearly and effectively, and in a way that is easy to understand.

What skills do you need to be a clerical clerk?

Computer Skills. In this day and age, computer skills are critical for any clerical job. Clerks and secretaries have to be quick and accurate typists. They are also typically required to do some data entry, so they should be familiar with Microsoft Excel and other data entry software.

Why do clerks and secretaries need to be organized?

Clerks and secretaries must be organized because they are in charge of making sure the office runs smoothly. Their tasks will involve keeping track of the employer’s schedule, answering emails and phone calls, and maintaining files. 2 

What is the job of a clerk?

Clerical work involves numeracy, which requires basic mathematical skills for understanding numerical information . Some clerks are in charge, to a degree, of bookkeeping and/or accounting for a company, among other numerical duties. Clerks who are able to carry these functions quickly and efficiently will thrive in these roles. If you aren’t a great mathematician, don't worry. Just be sure to have basic math skills and analytical thinking .

What is a clerical job?

Clerical work involves paying attention to the day-to-day details of an office—things other people might overlook—such as answering and keeping track of emails, tracking appointments, and reviewing documents.

Why is it important to have strong organizational skills?

Having strong organizational skills will allow you to carry out these tasks effectively. It will be helpful to take stock of the areas in which you are organized and what you should work on. For example, writing down tasks and things to remember on sticky notes is a way to ensure nothing is overlooked.

What is administrative work?

It involves the day-to-day administrative tasks of an office, such as answering phones, scheduling appointments, sending faxes, and filing documents. 1 . Clerical and administrative skills are useful for almost anyone who works in an office. Most employees need to do at least some clerical work. Therefore, these skills are important regardless ...

Qualities of a Clerical Staff

Qualities of a Clerical Staff are divided into two: Personal Qualities and Job Qualities

Duties of a Clerical Staff

The following duties are performed by a clerical staff in an organisation:

Confidentiality of Office Information

The office worker has the responsibility of ensuring that office information and document are secured. Confidential record should not be kept in such a way as to allow unauthorized staff or visitors to have access to them. Confidential record should be marked “CONFIDENTIAL” to show that it is not for everyone to see.

Who Is A Clerical Staff?

Grades of Clerical Staff

Qualities of A Clerical Staff

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Functions of A Clerical Staff