
What does error code D2 or D4 mean?
Error D2 or D4. Your key isn't programmed correctly. Please contact us - we'll give you an 8-digit number and tell you how to use it to reprogram your key. Make sure you have a pen and paper to hand when you call.
What does error D1 mean on my electric meter?
Herein, what does error d1 mean on electric meter? If the message starts with a D1 or D5 sometimes it's just a bit of dust on the key that stops it working. Blow the key to clear any dust or wipe it with a clean cloth, then try putting it in your meter again.
Why does my meter stop working when the message starts with D?
If the message starts with a D1 or D5 sometimes it's just a bit of dust on the key that stops it working. Blow the key to clear any dust or wipe it with a clean cloth, then try putting it in your meter again.
What do the different error codes on my meter mean?
These different error codes are all caused by a faulty key. Get a new one at www.eonenergy.com/newkey or give us a call on 0345 303 3040. Unfortunately, these error codes all mean that your meter's broken. Please give us a call and we'll send someone out to you.

What does error D4 mean on my electric meter?
Your key isn't talkingD4, 10. Your key isn't talking to your meter correctly. Get in touch and give us your meter serial number. We'll then give you a code so you can get your key reset at your nearest PayPoint, Payzone or Post Office.
What does it mean when my electric meter says error?
If you get an error or fault message on your meter's display, contact an electrician to correct the issue right away; neglecting to do so can result in high electrical bills. Lack of power: There are several issues that can cause your home to be without power, such as a faulty electrical panel.
How do you clear the error code on a prepaid meter?
Resetting MOJEC Prepaid MeterPress 990, then Enter.Press 0000, then Enter, the response “Good” should Display.Press 999, then Enter. You should see “Reset”.Remove the plug under the CIU, and plug again.Load token again,and all should go well.
How do I reset my electric meter?
0:000:48How to: Restore your Supply - YouTubeYouTubeStart of suggested clipEnd of suggested clipThere is a keypad press. The blue a button or the red B button the screen will light up and theMoreThere is a keypad press. The blue a button or the red B button the screen will light up and the meter will display press a to connect press the blue a button the meter will display press B to confirm.
What does F mean on smart meter?
P = Pay As You Go mode. E = Emergency Credit mode. F = Friendly Credit mode. C = Credit mode.
How can you tell if your electric meter is faulty?
If the meter stops, turn on 1 appliance at a time and check the meter. If the meter starts to move very quickly, the appliance could be faulty. If the meter is still moving, it's probably faulty.
Why can't I load my prepaid meter?
Reasons Why Prepaid Meter Is Rejecting Tokens When your meter number is wrong, it becomes impossible to load tokens on the meter. According to Abuja Electricity Distribution Company (AEDC), the inability for a meter to accept tokens may be due to wrong meter number when vending.
What is the code to check prepaid meter?
If you want to check your prepaid balance or know the amount of total credit used, press 07 on your prepaid keypad and hit the blue button. Your available balance will be displayed on the screen in this format (150.15).
Why is my prepaid electricity meter blocked?
It happens occasionally that a pre-paid electricity meter is “Blocked by Credit Control” due to arrears Rates & Water Account or the Account Payment was made after the due date.
How do I reconnect my electric smart meter?
To restore the lost connection to your smart meter, you'll need to:Take your In-Home Display to where your electricity meter is located.Once you're close to the meter, hold down the “OK button” until the In-Home Display turns off and then on again.You should then see the message: “your smart meter is now paired”.
How do you turn your electricity back on?
0:061:11Lifespace | How to turn your electricity back on - YouTubeYouTubeStart of suggested clipEnd of suggested clipBox which is normally either in your front door by your electricity meter or in your garage. If itMoreBox which is normally either in your front door by your electricity meter or in your garage. If it is attached to the house you are looking for a white gray or black box that contains switches.
Does electric meter reset every month?
After every reading, digital electric meters do not reset. You need to keep track of consecutive readings in order to calculate kilowatt hours.
Electricity meters
This happens when your meter goes into fail-safe mode, usually after a power cut.
If your screen is blank
This happens when your meter goes into fail-safe mode, usually after a power cut.
If you want to repay a debt through your meter
You'll need to agree to a weekly collection rate with us when you set your repayment plan, which we set on your meter.
How do I repay my outstanding balance through my electricity meter?
Remember, it's part of the agreement that you top up each week. And if you don't, or don't top up enough, the meter will add up everything it couldn't take, and show that on the screen. When you next top up, it'll take that out first before credit for electricity can be used.
Electricity meter fault codes - If your electricity meter displays one of these codes, here's what you need to do
Don't worry, this means your key was taken out too soon. Just pop it back in.
What should I do if I've got a message on my pay as you go gas meter?
If you think your gas card is broken, have a look at Getting a new card or key for your meter or check the message in the list below.
How do I fix my gas meter screen if it says 'off'?
Your meter may look something like this. To fix it, follow the steps below.
