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How often can you jump with T-Mobile?
Yes, the limit is 12 per line (one per month in a year). Customers can have up to 12 lines on each account.
Is the jump program worth it?
Jump! On Demand is probably only worth it for those who absolutely must have the newest device regardless of the monthly payment amount. You can save over half on device payments and plan costs by simply buying your smartphone outright and switching to a cheaper wireless carrier.
Is T-Mobile getting rid of jump?
The JUMP! Upgrade program is no longer changing! You can still upgrade to JUMP! 2.0, but we are no longer going to require the migration.
Does T-Mobile jump cover cracked screens?
Repair or replace a damaged device Screen damage and liquid damage are not covered under the warranty, so T-Mobile can't exchange devices with this damage.
How does the jump program work?
Now is a great time to upgrade. With JUMP! ® you can upgrade as soon as you find a device with a bigger screen, better camera, more memory, or other new features you love. Simply trade in your eligible device, and T-Mobile will cover your remaining device payments up to half of your device cost - no waiting.
Does T-Mobile do free upgrades?
T-Mobile's new plan lets customers upgrade their phones whenever they want, up to three times a year. The "Jump On Demand" program is essentially a phone leasing program. You can trade in your borrowed phone for another one as long as you keep paying your monthly wireless bill to T-Mobile (TMUS).
What's the difference between jump and jump on demand?
JUMP is a part of Protection 360, a T-Mobile phone insurance plan. JUMP On Demand is a separate cell phone upgrade program that isn't tied to one of T-Mobile's insurance plans.
What is the upgrade fee for T-Mobile?
Starting in June, T-Mobile will increase its activation and upgrade support fees from $30 to $35, according to a support document circulated to T-Mobile employees and reviewed by The Desk.
How long before I can upgrade my T-Mobile phone?
Upgrades to get the latest smartphones and tablets, after 12 months or once you've paid off half of your device. JUMP! Upgrades are part of many benefits you enjoy with Protection<360>®, which also includes comprehensive device and content coverage.
Does T-Mobile give you a replacement phone?
Complete an exchange in-store After diagnostics and troubleshooting have been completed, the Expert will order a replacement device that will be sent to the T-Mobile store of your choice. We will notify you when the device arrives at the store.
Can I trade my phone in if its cracked?
Yes, You Can Still Trade in Your Broken Phone.
Can I upgrade my phone if it's damaged?
First of all, you can upgrade at any time you would like. IF, though, you want to use your phone as a trade in towards you upgrade your phone must be in good working condition. If your phone fell in salt water, this would most likelly disqualify your phone for a trade in credit towards an upgrade.
How do I file a claim?
Customers may file a claim online at mytmoclaim.com, through the Protection<360>® app by Assurant®, or by calling 1-866-866-6285. For loss/ theft c...
Once my claim is approved, what are my service options?
When you file a claim, we’ll present you with the replacement options available to you, which may include service through Apple for eligible device...
When can I add Protection<360>?
You may enroll while making a qualified T-Mobile device activation, purchase, lease or finance. If you’d like to enroll afterward, or if you’re bri...
Can T-Mobile for Business accounts purchase Protection<360>?
Yes! Protection<360> may be added to eligible devices on business lines.
How does the JUMP!® Upgrade benefit work?
JUMP!® Upgrade is an exclusive benefit for T-Mobile Protection<360> customers, that lets you upgrade your EIP financed device more often. With JUMP...
What do I get with the Protection<360>® app by Assurant®?
As part of Protection<360> you get access to a host of extra benefits available in the Protection<360>® app by Assurant®: • Access to unlimited liv...
What is McAfee® Security for T-Mobile with ID Protection?
McAfee® Security for T-Mobile, accessible via the McAfee® Security for T-Mobile app, provides lost device location and management, data protection,...
What potential threats does McAfee® Security for T-Mobile protect my device from?
McAfee® Security for T-Mobile with ID Protection helps you: Keep your identity and devices secure against the latest viruses, malware, and online t...
What devices does McAfee® Security for T-Mobile with ID Protection support?
McAfee® Security for T-Mobile with ID Protection supports PCs, Macs, smartphones, and tablets: iOS phones and tablets Android™ phones and tablets W...
How many devices are covered under McAfee® Security for T-Mobile with ID Protection?
You can add the McAfee® Security for T-Mobile with ID Protection software to up to 10 eligible household devices.
What Is T-Mobile JUMP?
With this plan, you can swap your phone for a new one whenever you want, and T-Mobile covers half of your original phone’s retail price. JUMP lets T-Mobile subscribers lease a new device for 18 months for an upfront cost on most smartphones and tablets. This includes smartphones such as the newest Apple iPhones and Samsung Galaxy models.
What is a jump on demand?
JUMP On Demand is a separate cell phone upgrade program that isn't tied to one of T-Mobile's insurance plans. Below, we'll talk more in-depth about each of these plans.
Can you use Jump on Demand with no credit check?
Customers on prepaid or Simple Choice No Credit Check plans aren't eligible for JUMP On Demand. Enrollment in JUMP On Demand is subject to a credit check.
Does AT&T have a phone upgrade program?
AT&T has a program called Next Up, where you can pay for your phone in 30 monthly installments.
Does T Mobile have an EIP?
Another great reason to sign up for this program is that there’s no initial waiting period. T-Mobile promises to pay your remaining Equipment Installment Plan (EIP) balance, which could be up to half of your original device purchase price. You can upgrade even faster by paying extra towards your EIP balance.
Does AT&T have cell phone insurance?
Unlike JUMP, AT&T's program doesn't include cell phone insurance, and the installments are slightly more expensive. However, with AT&T’s plan, you are guaranteed to get the newest smartphone every year, versus whatever T-Mobile may approve for the plan. Verizon Wireless also has an annual iPhone upgrade program.
What is a T Mobile jump?
T-Mobile JUMP! is an early upgrade program that lets you upgrade your cell phone (that you're paying for installments) before you've paid it off in full. There are two different JUMP! early upgrade programs:
How much does T Mobile Jump cost?
T-Mobile JUMP! is the carrier's upgrade program included in Protection<360>, which costs $7-$15/month depending on your phone. JUMP! allows you to upgrade your phone after paying off 50% of the total cost of your phone.
How much is the Jump program?
If you're paying the maximum of $15 for your JUMP! program, you'll be paying $180 for the year, but you'll be saving $300 in remaining phone payments. Yes, your monthly bill will be slightly higher each month, but if you can't wait 2 years before upgrading to a new phone, then it may well be worth it.
How much does it cost to upgrade a phone with Jump?
The standard JUMP! early upgrade program lets you upgrade your cell phone once you've paid off at 50% of your current device. You'll need to pay $7 to $15 per month (depending on your phone) for Protection<360> to get this benefit—JUMP! cannot be bought on its own.
What is a jump on demand?
JUMP! On Demand is a separate upgrading program offered to T-Mobile customers leasing a phone.
Does T Mobile offer jump upgrade?
The JUMP! early upgrade option is only available for T-Mobile's postpaid customers who:
Does T Mobile have a hotspot?
Tethering: T-Mobile's unlimited ONE plan includes unlimited hotspot data at up to 3G speeds. Customers can add ONE Plus to get unlimited Smartphone Mobile HotSpot data at up to 4G LTE speeds. Prepaid: T-Mobile offers a litany of prepaid plans, and also owns prepaid carrier MetroPCS .
What is a jump on demand?
JUMP! On Demand is T-Mobile's standalone early upgrade program offered to customers leasing their phones. This program allows you to upgrade your phone whenever you like, up to once every 30 days.
Is Jump on Demand available on prepaid plans?
JUMP! On Demand is not available for customers on "no credit check" plans or prepaid plans.
Does T Mobile have a leasing program?
T-Mobile doesn't advertise or promote its phone leasing program much online, but it's definitely an option for those who want the latest and greatest phone models as they come out. For regular phone installment plans (non-leasing) from T-Mobile you'll need to enroll in JUMP! for early upgrade options.
Is Jump free on demand?
On Demand, JUMP! is not a standalone product and it's not free. JUMP! is included with Protection<360>, T-Mobile's phone insurance and security add-on, which costs anywhere from $7-$15/month (depending on your phone).
Does T Mobile have a jump on demand?
T-Mobile's JUMP! On Demand early upgrade program is only offered to customers leasing their phones from T-Mobile with a postpaid plan. JUMP! On Demand doesn't cost you any extra and you'll be able to upgrade your phone up to once every 30 days.
