
How do I know if my water meter has been read?
You should receive a blue Water Meter Reading Notice (PDF 1.6MB) in your letterbox advising you of the date your meter was read and meter reading number. We recommend you take a meter reading on the same day you receive your Water Meter Reading Notice to confirm the reading on the notice and on your next bill are the same.
What do the numbers on my meter mean?
Learning to read your meter: There will be two different numbers that display on your meter. They are the meter read and flow rate. The meter read is the total amount of water used since the installation date. It will always be the larger number.
How do I view my two rate meter readings?
Some two rate meters have one digital display. To view the day and night usage you’ll need to press a button to cycle through the readings. The readings may be labelled as RATE 1 (R1) and RATE 2 (R2). You may also have other rates or readings on the meter which could be the live usage or the total usage.
How does an electricity meter read work?
This communication chip sends meter reading data by radio signal to a mobile collector (and rests dormant between these times). This meter reading information is sent to the electricity utility several times of day, through the power lines, or by radio frequency or cellular networks.
What do my meter readings mean?
How do you read an electricity meter?
How do you read a gas meter?
How to check electricity usage on a prepayment meter?
How to calculate kWh?
How to view day and night usage on a rate meter?
Is dial meter bad?
See 2 more

What does this meter reading mean?
Meter readings tell energy suppliers how much gas and electricity you're using. If you don't give your supplier meter readings they will have to guess your usage. You usually end up paying too much or too little when this happens.
What is National meter reading day?
March 31stMarch 31st is National Meter Reading Day which aims to remind people to send a meter reading to their supplier before the energy price cap increases.
How often should I update my meter readings?
How often should I submit my gas and electric meter readings? Unless you're on a smart meter, you should submit a meter reading every month, two days or so before your payment date, to make sure your bills are accurate. How often you submit readings will also depend on how you've chosen to pay your bills.
Why do I have to submit a meter reading?
Your meter readings let your provider know how much energy you're using so that they can bill you correctly. This makes sure that you're only paying for energy you're using – no more and no less. If you pay by fixed direct debit, it also ensures that you don't build up too much credit or debit on your account.
Why do I need to take a meter reading on 31st March 2022?
Households urged to take a meter reading on Thursday before the energy price cap rise bites to ensure they're not overcharged. Households should take an energy meter reading on Thursday 31 March 2022 before the upcoming price cap bites, a comparison website has urged.
Why do I need to read my meters on 31st March?
For those on direct debit or prepayment meters, actions you can take on March 31st, ahead of the expected changes, could save you money on your upcoming bill. Advice from MoneySavingExpert.com's Martin Lewis outlines how you can do so. Taking a meter reading on March 31st could save you money on your electricity bill.
When should I submit my electric meter reading?
Each customer is advised to submit their reading 5 days before their billing date every month, the city said.
How do I submit my meter reading?
1:243:25How to submit your meter readings with E.ON - YouTubeYouTubeStart of suggested clipEnd of suggested clipEnter the readings you've taken including any zeros at the start and click submit meter readings.MoreEnter the readings you've taken including any zeros at the start and click submit meter readings. You'll be taken to the thank you screen which also shows your current balance.
How often do utility companies have to read meters?
every two yearsDecision. Gas and electricity suppliers have a licence obligation to inspect their customers' meters at least every two years, unless we consent to other arrangements.
Do I have to submit a meter reading if I pay as you go?
Your readings are taken automatically so you don't need to submit them. To choose how often your smart meter takes readings, click here. And if you're a Pay As You Go customer you won't need to submit a reading as you pay for your energy as you use it.
Do I need to submit meter reading if I have a smart meter?
You don't need to take any readings with a smart meter, it will do that automatically.
Should I give a meter reading before April 2022?
Martin Lewis, the financial journalist and founder of Money Saving Expert, has urged all households to take an accurate meter reading on Thursday 31st April 2022. By doing so, customers will ensure they are not overcharged by their energy providers when the cap increases.
Do you read meter before April?
Martin Lewis has told people to take a meter reading today, before the April price cap rise. The money-saving expert says anyone who pays for their gas and electricity through a direct debit should take a meter reading on March 31st. He has also shared what to do if you simply can't take a reading today.
How do you read a national fuel meter?
Dial Meter When the pointer on the dial is between two numbers, always record the lower number. In the illustration, the first dial on the left registers 4, the second 5, the third 4 and the fourth 5. The correct reading is 4545 hundred cubic feet (ccf).
What are prepayment meters?
What is a prepayment meter? Prepayment meters also known as 'pay-as-you-go' meters are a type of domestic energy meter that requires users to pay for energy before using it. Energy is added by using a smartcard, token or key that can be topped up at a shop or via a smartphone app.
Meter reading guide: how to read your gas or electricity meter
Economy 7 (Day/Night) Meters have two rows of numbers to separately record the electricity you use during both day and night. These rows may be labelled as Day and Night, 1/I (Night) and 2/II (Day) or Low (Night) and Normal (Day).
What do my meter readings mean?
Meter readings tell energy suppliers how much gas and electricity you are using. If you don’t give your supplier meter readings they will estimate your usage.
How do you read an electricity meter?
There are three types of Electricity meters: single rate meters, two rate meters as well as dial meters. Electric meters are always in kWh (kilowatt hours). Pictured below is a single rate meter and a dial meter.
How do you read a gas meter?
Gas meters look similar to electricity meters and can be read in the same way. You can identify the types of meter by the units. Gas meters are always in ‘m3’ or ‘ft’ , although suppliers convert this into kWh on your energy bills.
How to check electricity usage on a prepayment meter?
To get your electricity usage on a prepayment meter, press the blue button to cycle through the screens. Each screen is labelled with a letter. To find your meter reading you need to cycle to screen ‘H’.
How to calculate kWh?
You can multiply by 11.2 in order to calculate the kWh.
How to view day and night usage on a rate meter?
Some two rate meters have one digital display. To view the day and night usage you’ll need to press a button to cycle through the readings.
Is dial meter bad?
Dial meters can be quite confusing but they’re not too bad once you get used to them.
What is the latest generation of smart meters?
There are two different generations of smart meters – SMETS1, the earlier version, and SMETS2, the latest version.
How to read Aclara meter?
To read your Aclara electricity meter, press 'A' to wake up the screen. After this, continue to press 'A' to cycle through the different options until you see 'Total Active Import'. Once you get to this option, you should be able to see your electricity reading.
What is the third reading after R1?
After R1 and R2, a third reading might appear onscreen — “T”. This is the total of your peak and offpeak readings combined. You don't need to give us this one.
What is the R1 and R2 on a meter?
If your meter has more than one unit rate (for example, if you're on an Economy 7 tariff), you'll have to take a reading for each rate. The two readings will appear one after the other — generally followed by “R1” and “R2” (Rate 1 and Rate 2). There is no set rule as to which one is your peak rate reading and which is your offpeak. Your meter might have a sticky label indicating which is which, though.
How many digits are in a kWh meter?
A second later, you'll see your meter reading: eight digits, with “kWh” towards the bottom right of the screen. For your peak reading you'll see “IMP R02”. A second later, you'll see eight digits, with “kWh” towards the bottom right of the screen.
What is the gas reading followed by?
Your gas reading will be a number followed by “m3”. We don't need the numbers after the decimal place.
Do smart meters need to be read?
Smart meters remove the need for meter readings (they send readings to us automatically) but there are a handful of situations where you might still need to take a manual meter reading from your smart meter.
What is an actual meter reading?
an actual meter reading is scheduled for the next billing period and will be obtained where possible. The bill then 'catches up' using the actual read to ensure the customer has only been billed for what they have used.
Why is there a difference in the number of days between meter reads?
The number of days between meter reads can differ due to the fact that we may not be able to read your meter on exactly the same dates in each quarter. This can be due to operational reasons or other factors, including bad weather, locked gates or a dog on your property.
How to check water usage?
How to monitor your own water usage and detect hidden leaks early 1 Regularly read and check your own water meter. We recommend every two weeks when you take your bins out. 2 Write down the meter reading in kilolitres (black numbers only). 3 Enter your meter reading online at My Usage Tracker which is available online at My Account. 4 Any sudden increases in water usage could indicate a hidden leak. If you have any concerns that there may be water leaking, either before or after the meter, please read more about checking for leaks .
How long does it take to get a bill from a meter?
You normally receive you bill within a few days of your meter being read, but it can take up to 10 days or sometimes longer if you live in a unit complex. We need this time to audit all meter readings for accuracy. In this audit process, we compare the new reading with previous readings to ensure it is in line with previous usage patterns – all to make sure we are billing you correctly. If the reading seems too high or too low, compared with previous readings, we may reschedule a second reading to double check it is correct.
What does it mean when your water meter spins?
Please note: unusually spinning numbers on your water meter (when you aren't using any water inside your property) could also indicate a potential hidden leak.
How often do we read a meter?
We read your meter every three months (quarterly), then send your bill a few days later. To ensure that we bill you correctly, please make it easy for our meter readers to access your meter by clearing any overgrown grass, shrubs or other obstructions.
How to check how many days you have been charged?
Check the top right of your bill, under the 'Billing period' heading, to see exactly how many days you have been charged for on that particular bill.
Why do we need digital meters?
Digital meters put more information in the hands of our customers, allowing you to make more informed decisions about your energy consumption.
What is the purpose of checking your electric usage?
In addition to checking your electric use, you’ll be able to take advantage of a wide range of customized tools that give you more insight into how and when you use electricity, with the ultimate goal of helping you make more informed decisions about your energy consumption.
How to find out how much energy you use?
To find out how much energy you have used in a given time, subtract this reading from a second reading taken at a later date . For example, if you go back to the meter a week later and it reads 01382, then you have used 155 kilowatt-hours during that time period (01382-01227=155).
Reading your digital meter
Learning how to read your meter can help you track your energy usage and manage it more effectively. There are three kinds of digital meters – standard, non-standard and bi-directional.
Easy-to-read displays
The meters can measure total kWh, on- and off-peak kWh and kW peak usage (demand). They feature an easy-to-read electronic display, which typically shows five to eight fields with each displayed in a window for a few seconds.
How long to wait to read a water meter?
This will be your 1st Reading. (When all water is off, if the flow rate is not 0, then you have a small leak.) Wait 20 minutes. This is the minimum amount of time needed to give you a clear read.
Why read your water meter?
Read your meter periodically and record the results! This helps with water conservation practices and in identifying water leaks ahead of time.
What is the sweep hand on a water meter?
The large, red sweep hand on an analog meter is used to measure water in gallons or cubic feet. When the large sweep hand moves from one number to the next (e.g. 0 to 1), then 1 gallon or 1 cubic foot of water has passed through your water meter.
What is the display on a digital meter?
Display – The digital meter needs light for activation so you may need to shine a flashlight on it. The display alternates between the meter read and the flow rate. The meter read equals the gallons (or cubic feet) used while the flow rate equals the number of gallons (or cubic feet) per minute flowing through the water meter.
What does the flow rate on a water meter mean?
There will be two different numbers that display on your meter. They are the meter read and flow rate. The meter read is the total amount of water used since the installation date. It will always be the larger number. The other number that will flash on the screen is the flow rate. This is how much water is flowing currently.
Where is the water meter located?
Most meters are located in your front lawn or near the curb or sidewalk, though some can be in a side yard, or even your back yard. The meter “box” will include a metal or plastic lid that reads “Water” or “Water Meter.”. To remove the lid, use a long metal screwdriver, and pry gently from the side of the box.
What does it mean when the low flow indicator is not moving?
If X equals 0, and your low flow indicator is not moving, then you do not have a leak. If x is any number greater than 0, but all water utilities are turned off, then you have a leak.
How do I take an electric meter reading?
If you have a smart meter, your information is sent directly to your utility, so you don't technically have to take your meter reading. That being said, it is a good idea to know how much power you are consuming, regardless of what type of meter you have.
What is an electric meter?
An electric meter is a device that measures the consumption of electricity used by your household as it passes into your home. Typically it is installed at the point where the power lines enter your building.
How do I know if my electric meter is accurate?
All meter types and models are tested extensively by your utility before they are deployed for widespread use in your community.
Who do I call if my electric meter doesn't work?
Your utility owns your meter and is responsible for maintaining it. If you think your meter isn't working, call your utility's customer service number to find out more. Please note that in Texas you may need to first call your retail electric provider if you have a concern with your meter.
What happens to my electric meter if I switch energy providers?
Your utility remains the same even when you switch providers. Nothing will happen to your meter if you decide to change energy suppliers. Your power supply should not be interrupted when you make the switch. Find out more about how to your energy supply options.
How does an automated meter work?
This communication chip sends meter reading data by radio signal to a mobile collector (and rests dormant between these times). This meter reading information is sent to the electricity utility several times of day, through the power lines, or by radio frequency or cellular networks. The utility sends customer consumption information to their energy supplier for billing.
What type of meter do utilities use?
There are two main types of electric meters used by most utilities: electromechanical meters and automated ("smart") meters. However, Americans who install microgeneration capacity must install a third type of meter, a bi-directional meter. Check out our guide for more information about different types of meters.
How does a smart meter help you?
The energy use information collected by your smart meter will help you understand your energy habits and the best ways to save. In the future, you'll be able to view your usage information through the Internet. Knowing how much energy you're consuming on a daily basis can help you better manage your energy use and save money.
How to read a dial?
You can read from left-to-right or right-to-left. When the dial points between two numbers, write down the lower of the two numbers. When a dial hand appears to be exactly on a number (see dial “D” in each example) look at the dial directly to the right.
How much energy do you use in a given time?
Using our example, the initial meter read is 001406. To find out how much energy you use in a given time, subtract this first reading from a second reading taken at a later date. For instance, if you go back to your meter later and it reads 001940, then you have used 534 kWh for that time period (001940 - 001406 = 534).
Which way does the hand on the first and third dials run?
Notice that the hand on the first and third dials runs clockwise, while on the second and fourth dials the hand runs counterclockwise . For an accurate read, you must remember to read each dial based on the direction the hand moves on that dial.
What do my meter readings mean?
Meter readings tell energy suppliers how much gas and electricity you are using. If you don’t give your supplier meter readings they will estimate your usage.
How do you read an electricity meter?
There are three types of Electricity meters: single rate meters, two rate meters as well as dial meters. Electric meters are always in kWh (kilowatt hours). Pictured below is a single rate meter and a dial meter.
How do you read a gas meter?
Gas meters look similar to electricity meters and can be read in the same way. You can identify the types of meter by the units. Gas meters are always in ‘m3’ or ‘ft’ , although suppliers convert this into kWh on your energy bills.
How to check electricity usage on a prepayment meter?
To get your electricity usage on a prepayment meter, press the blue button to cycle through the screens. Each screen is labelled with a letter. To find your meter reading you need to cycle to screen ‘H’.
How to calculate kWh?
You can multiply by 11.2 in order to calculate the kWh.
How to view day and night usage on a rate meter?
Some two rate meters have one digital display. To view the day and night usage you’ll need to press a button to cycle through the readings.
Is dial meter bad?
Dial meters can be quite confusing but they’re not too bad once you get used to them.
