As of July 2019, there have been reports of at least seven brands of glass top stoves being recalled due to a manufacturing defect. The defect can cause the stovetop to crack or shatter, posing a risk of laceration or burns to consumers. The brands included in the recall are Amana, GE, Kenmore, KitchenAid, Maytag, Samsung, and Whirlpool.
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Recall Details.
| Model Numbers | |
|---|---|
| KCES950HSS | KCES950HBL |
| KCES956HSS | KCES956HBL |
| WCE97US0HS | WCE97US0HB |
| WCE97US6HS | WCE97US6HB |
Why are Whirlpool stoves being recalled?
These glass cooktops are being recalled because they can 'turn on by themselves' The appliance manufacturer Whirlpool is recalling tens of thousands of stovetops after reports surfaced suggesting that the glass cooktops could switch on by themselves.
Do the recalled cooktop surface elements turn on by themselves?
The recalled cooktop surface elements can turn on by themselves, posing burn and fire hazards.
What are the most common glass top stove problems?
Another of the most common glass top stove problems is that they can be easily damaged. In order to avoid any accidents, it is important to be very careful when cleaning or moving them. It is our strong recommendation to use the best stove top cleaner or polish to help remove the marks.
What happens if you spill something on a glass stove?
If you spill something on your glass top stove, it can leave a stain or discoloration. If you spill something on your glass top stove, try to clean it up as quickly as possible. Use a soft cloth and a gentle cleaning product. If you use the wrong cleaning products on your stove, it can cause discoloration.
Why are Whirlpool stoves recalled?
How many reports of Whirlpool cooktops catching on fire?
Can you leave flammable materials on a Whirlpool cooktop?
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When was the JennAir cooktop recall?
They were manufactured from December 2016 through July 2019. The brand name is printed on the cooktop and the model number and serial numbers are printed on the underside of the cooktop. The model numbers beginning with K are KitchenAid models, the model numbers beginning with W are Whirlpool models, and the model numbers beginning with J are JennAir models.
How many reports of Whirlpool stoves turning on by themselves?
Whirlpool Corporation has received 133 reports of incidents involving the cooktop surface elements turning on by themselves. This resulted in 14 reports, including 13 in the U.S. and 1 in Canada, of heat damage to nearby items and four reports of items catching on fire, including one report of property damage. Two minor burn injuries have been reported.
When was the Whirlpool cooktop made?
They were manufactured from December 2016 through July 2019. The brand name is printed on the cooktop and the model number and serial numbers are printed on the underside of the cooktop. The model numbers beginning with K are KitchenAid models, the model numbers beginning with W are Whirlpool models, and the model numbers beginning ...
What is the Whirlpool phone number?
Whirlpool toll-free at 888-900-7897 from 8 a.m. to 8 p.m. ET Monday through Friday, or online at repair.whirlpoolcorp.com. Consumers can also visit either www.whirlpool.com, www.kitchenaid.com, or www.jennair.com and click on “Recall Information” at the bottom of the page for more information.
Can you leave flammable cookware on Whirlpool cooktop?
Consumers should immediately contact Whirlpool to arrange for a free installation of a replacement cooktop. When not in use, turn the unit off at the circuit breaker. Do not leave flammable materials or empty cookware on or near the cooktop.
Can recalled cooktops turn on themselves?
The recalled cooktop surface elements can turn on by themselves, posing burn and fire hazards.
Is the CPSC fast track recall?
This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process . Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers .
How many glass cooktops have been recalled?
Whirlpool and the U.S. Consumer Product Safety Commission have recalled over 26,000 glass cooktops for just that reason. The devices were sold under the Whirlpool, KitchenAid and JennAir brand names.
How many razors were recalled in July?
Beyond the usual issues with food and autos, it has been a noteworthy year for recalled products. In July, Gillette recalled over 87,000 razors for being too sharp. Target recalled 90,000 USB charging cables in May, just one month after it had to recall a half million toys that presented a choking hazard.
How many reports of fires have been made by Whirlpool?
To date, Whirlpool has received 133 reports of incidents related to the flaw. On four occasions, this resulted in items catching fire, with one of those resulting in property damage. Two minor burns have also been reported.
Can you leave cookware on Whirlpool stove?
Consumers are urged to contact Whirlpool to arrange a free installation of the replacement cooktops and being advised, in the meantime, to turn the unit off at a circuit breaker level and ensure that flammable items and empty cookware are not left on the stove.
Why are Kenmore electric ranges recalled?
Frigidaire and Kenmore Smoothtop Electric Ranges Recalled Due to Fire Hazard. The phone number and monitoring hours for Kenmore branded products changed on August 31, 2020. 1 of 2 photos.
How to contact Frigidaire about recall?
For additional information, contact Frigidaire at (888) 360-8556 between 8 a.m. and 10 p.m. ET Monday through Friday and Saturday between 9 a.m. and 5:30 p.m. ET or visit the firm’s recall web site at www.smoothtoprangerecall.com . Consumers who purchased their products at Sears should contact Transform for Kenmore brand products toll-free at (800) 659-7026 during the hours of 7 a.m. to 7 p.m. CT Monday through Friday.
What is a surface heating hazard?
Hazard: Depending on the model, the surface heating elements can: 1) turn on spontaneously without being switched on; 2) fail to turn off after being switched off; or, 3) heat to different temperatures than selected. This poses a fire and burn hazard to consumers.
Where to report dangerous products?
Report a dangerous product or a product-related injury on www.SaferProducts.gov.
Can you stop using recalled Kenmore ranges?
Consumers should stop using the recalled ranges immediately and contact Frigidaire or Transform for Kenmore brand products to schedule a free repair.
What is the Whirlpool glass top stove recall?
The Whirlpool glass top stove recall was issued after the manufacturer received 133 reports of models with touch controls turning on without being touched. According to the US Consumer Product Safety Commission, only a handful of minor injuries and property damage have been reported, but nothing too serious thus far.
When did Whirlpool recall the glass cooktop?
The Whirlpool cooktop recall announcement was made on August 28, 2019, in response to reports of surface burners turning on by themselves. Follow our guide below on which models are affected under the recall, and how to avoid any potential dangers until the issue has been resolved.
How Do I Report My Recalled Cooktop?
If your cooktop’s model number was listed above, you need to contact the manufacturer right away. You can submit your request to Whirlpool by phone at 888-900-7897 between 8:00 am – 8:00 pm Monday through Friday. They’ve also provided a convenient way to submit your cooktop recall online if you prefer.
How to find out if Whirlpool stove is covered by recall?
Need to determine whether your model is covered under the Whirlpool stove recall? Start by locating the model number. It should be found printed on the bottom of the cooktop. Once you’ve found it, check our list of affected model numbers below to see if your’s begins with:
Can a Whirlpool hot surface cause burns?
Still, Whirlpool is taking the issues very seriously. All necessary steps are being taken to swap out the potentially defective units. A hot surface element can cause burns to unsuspecting users, as well as obvious fire hazards. Until you’re sure that your unit is safe to use, turn off the power at the circuit breaker and remove any items near the cooktop surface.
Is My Cooktop Model Affected?
The majority of the models covered by the Whirlpool cooktop recall were sold through major retail stores like Home Depot, Lowes, and Best Buy, but also through smaller home improvement and online outlets. Most of the recalled cooktops were produced with the Whirlpool brand name. Some were also sold under the JennAir and KitchenAid brand names though.
Why are Whirlpool stoves recalled?
The appliance manufacturer Whirlpool is recalling tens of thousands of stovetops after reports surfaced suggesting that the glass cooktops could switch on by themselves.
How many reports of Whirlpool cooktops catching on fire?
Whirlpool received 133 incident reports involving the cooktop surfaces switching on without human help. Fourteen of the reports, including 13 in the U.S. and 1 in Canada, resulted in "heat damage to nearby items and four reports of items catching on fire," the recall notice states.
Can you leave flammable materials on a Whirlpool cooktop?
The only remedy listed for fixing the problem is contacting Whirlpool to set up a free replacement cooktop after turning the unit off at the circuit breaker. " Do not leave flammable materials or empty cookware on or near the cooktop," the recall warns.
