What is Proserve?
ProServe was created to provide responsible liquor service training to licensees and their staff working in liquor service, retail businesses and the provision of security services in licensed premises in Alberta.
Who needs Proserve certification?
ProServe certification is mandatory for full- and part-time workers: In positions where liquor is provided under the authority of a Class A, B, D, E, F and Duty-Free licence (excluding Class D - Sacramental Wine Resale licence): Licensed premises owners who are responsible for directly managing a licensed premises;
How much does the Proserve course cost?
The ProServe course is offered online by the Alberta Government and costs $26.25. Where is the training available? Training is available online from Alberta Gaming, Liquor and Cannabis (the government agency that is responsible for enforcing the Gaming and Liquor act and regulations along with its related policies.)
How long does it take to get your Proserve certification?
How Long Does It Take To Get Your ProServe? In order to get your certification, you must take training and then pass an exam. Training takes about six hours to complete and is done online. Your responsibility to the care of your customers and guests. What your legal responsibilities are when selling and serving alcohol at an establishment or event.

How much does ProServe cost in Alberta?
$26.25The ProServe course is offered online by the Alberta Government and costs $26.25.
How long does it take to complete Alberta ProServe?
6 hours to 6 hoursThis school offers training in 4 qualifications, with the most reviewed qualifications being Liquor and Staff Training, ProServe and ProServe Certificate. Time to complete this education training ranges from 6 hours to 6 hours depending on the qualification, with a median time to complete of 6 hours.
Is ProServe required in Alberta?
ProServe is Alberta's responsible liquor service and sales training program. Certification is mandatory for workers in specified positions.
What is Alberta ProServe?
ProServe is Alberta's responsible liquor service and sales program. It's designed to help ensure that liquor is sold and served according to law and AGLC policies, and in a way that keeps customers, guests and others safe from alcohol-related harms.
How much does ProServe cost?
$26.25How much does the ProServe program cost? The online program fee is $26.25, which includes GST. Activation ticket purchases are also $26.25/ticket.
How many units is a ProServe course?
six areasProServe is divided into six areas called units.
What do I need to serve alcohol in Alberta?
If you sell or serve liquor, or provide security in a licensed premise, you must be certified with ProServe Liquor Staff Training. Managers, supervisors and security staff in licensed premises must also have ProServe certification.
How much do bartenders make in Alberta?
In Alberta, Bartenders earn an average of $15.79/hour or $20,170.00/year. Explore the Alberta Wage and Salary Survey on alis to learn more.
How long does it take to get a liquor license in Alberta?
AGLC will work with you to process your application as fast as possible, Typically, the end-to-end process takes one to three months, depending on how fast your local municipality provides needed approval documents to open your business.
What do you need to be a bartender in Alberta?
Job requirements Bartender in AlbertaCompletion of secondary school may be required.Completion of college or other program in bartending or Completion of courses in mixing drinks is usually required.Responsible beverage service certification may be required.
Can minors serve alcohol in Alberta?
A minor employed as table staff in a Class A, B, or C licensed premises where minors are allowed may not sell or serve liquor.
How early can you serve alcohol in Alberta?
Home > Beers > What Time Can You Buy Beer In Alberta? Alcohol license establishments are required to sell and serve alcohol between 8:30 a.m. and midnight from Monday to Sunday. to 2 a.
How long does it take to get a liquor license in Alberta?
AGLC will work with you to process your application as fast as possible, Typically, the end-to-end process takes one to three months, depending on how fast your local municipality provides needed approval documents to open your business.
What do you need to serve liquor in Alberta?
Yes, to sell or supply liquor in Alberta, you must have a liquor licence. Types of licences: Class A consists of two types of licences: for the sale and consumption of liquor, where food is the primary source of business and minors are permitted.
What do you need to be a bartender in Alberta?
Job requirements Bartender in AlbertaCompletion of secondary school may be required.Completion of college or other program in bartending or Completion of courses in mixing drinks is usually required.Responsible beverage service certification may be required.
What do you need to work at a liquor store in Alberta?
If you sell or serve liquor, or provide security in a licensed premise, you must be certified with ProServe Liquor Staff Training. Managers, supervisors and security staff in licensed premises must also have ProServe certification.
What is a Proserve license?
ProServe certification is mandatory for the following full-time and part-time staff: Positions where liquor is provided under the authority of a Class A, B, D, E, F and Duty-Free licence (excluding Class D - Sacramental Wine Resale licence): Licensed premises owners who are responsible for directly managing a licensed premises.
Who must provide proof of ProServe certification?
Licensee staff and public special event workers must provide proof of ProServe certification at the request of an AGLC Inspector.
Why do we need to complete ProServe?
Successfully completing ProServe helps ensure workers understand what duty of care is and how to prevent foreseeable harm to customers, guests, co-workers and the public. It also helps staff and volunteers understand some of Alberta's liquor laws and AGLC's policies so they can provide safe, responsible liquor service.
Can minors sell liquor?
Minors may not serve or sell liquor, or work in licensed premises where minors are prohibited. Minors are not eligible for ProServe certification. See AGLC's liquor policies, online at aglc.ca, for more information. 7.
Do private clubs have to be Proserve certified?
Private clubs and special events licensees have the same legal responsibilities as businesses that sell or serve liquor for profit. Insurance companies may require that people selling or serving liquor at these locations are ProServe-certified.
Does Proserve include liquor laws?
ProServe does not replace the on-the-job training, knowledge or experience provided or required by a worker's employer or special event licensee. It does not include information on all liquor laws or AGLC policies. 2.
Who Needs Proserve Certification?
ProServe certification is mandatory for full- and part-time legal-aged liquor industry workers employed or volunteering:
What is a licensed premises owner?
Licensed premises owners that are responsible for directly managing a licensed premises; Licensed premises managers, supervisors, retailers, bartenders, servers, greeters. and hosts; Security staff (directly employed or contracted by the licensee); and. Owners and managers of a company contracted to provide security.
Where is the training available?
Training is available online from Alberta Gaming, Liquor and Cannabis (the government agency that is responsible for enforcing the Gaming and Liquor act and regulations along with its related policies.)
What is smart serve?
What is Smart Serve?#N#Smart Serve (or SmartServe Ontario) was created with the Alcohol and Gaming Commission of Ontario (AGCO) in 1995 to provide training in responsible alcohol beverage service for the Ontario hospitality industry.
Who needs a smart serve card in Ontario?
Smart Serve is now required by anyone who serves or handles alcohol and managers and security staff in Ontario. Since the early 2000s, all staff, managers, licensees, and security must be certified and carry their Smart Serve card while working. Where is it valid?
How much does Smart Serve cost?
Smart Serve is done as an online test. It costs $34.95 each (plus HST) and gives you two tries at passing the test. Taking the test in a classroom depends on the school.

Terms
Use License
- Permission is granted to temporarily download one copy of the materials (information or software) on Pro Serve Group’s website for personal, non-commercial transitory viewing only. This is the gran...
- This license shall automatically terminate if you violate any of these restrictions and may be terminated by Pro Serve Group at any time. Upon terminating your viewing of these material…
- Permission is granted to temporarily download one copy of the materials (information or software) on Pro Serve Group’s website for personal, non-commercial transitory viewing only. This is the gran...
- This license shall automatically terminate if you violate any of these restrictions and may be terminated by Pro Serve Group at any time. Upon terminating your viewing of these materials or upon th...
Disclaimer
- The materials on Pro Serve Group’s website are provided “as is”. Pro Serve Group makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Pro Serv…
Limitations
- In no event shall Pro Serve Group or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Pro Serve Group’s Internet site, even if Pro Serve Group or a Pro Serve Group authorized representative has been notified orally or in writing of the possibility …
Revisions and Errata
- The materials appearing on Pro Serve Group’s website could include technical, typographical, or photographic errors. Pro Serve Group does not warrant that any of the materials on its website are accurate, complete, or current. Pro Serve Group may make changes to the materials contained on its website at any time without notice. Pro Serve Group does not, however, make any commitme…
Links
- Pro Serve Group has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Pro Serve Group of the site. Use of any such linked website is at the user’s own risk.
Site Terms of Use Modifications
- Pro Serve Group may revise these terms of use for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these Terms and Conditions of Use.
Governing Law
- Any claim relating to Pro Serve Group’s website shall be governed by the laws of the State of Missouri without regard to its conflict of law provisions.