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what is catchball hoshin

by Dr. Douglas Abernathy Published 3 years ago Updated 2 years ago
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Hoshin Kanri Catchball is a technique for creating and maintaining open feedback loops across all levels of your organizational hierarchy by establishing a two-way stream of information sharing.

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What is Hoshin Kanri catchball?

What is Hoshin Kanri Catchball? Hoshin Kanri Catchball is a technique for creating and maintaining open feedback loops across all levels of your organizational hierarchy by establishing a two-way stream of information sharing.

What is “catchball”?

A particularly difficult phase of Hoshin Kanri is in the implementation of a process known as “catchball”, which is used to gain consensus on the deployment of Hoshin targets and mea- sures, in a team environment known as “cross-functional manage- ment”.

What is a catchball approach in lean?

Catchball is one of the practices that make Lean one of the most effective methodologies for managing teams. Part of the Hoshin Kanri method, it allows you to align your company’s goals and objectives with the actions of the people on all hierarchical levels of your organization. What is Hoshin Kanri Catchball?

When should the catchball process be used?

Some specific times when the catchball process should be used are during value stream mapping, supply chain management and Hoshin strategic planning. Of course, there are many other situations which this process can be used for, and each company can set their own standards for when and how the process should be used.

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What is a Catchball process?

Catchball is an approach to decision-making in an organization or group where ideas are pitched from one individual to another throughout the group's hierarchy and divisions. Part of lean strategy, catchball is based on the simple, non-competitive game of catch in which players toss a ball among themselves.

What is the meaning of Hoshin Kanri?

Hoshin Kanri (also called Policy Deployment) is a method for ensuring that a company's strategic goals drive progress and action at every level within that company. This method eliminates the waste that comes from inconsistent direction and poor communication.

What is Hoshin planning process?

Hoshin Planning, also known as Hoshin Kanri or policy deployment, is a systematic process for tackling long-term strategic goals through day-to-day operations, built-in review processes, and training activities that support continuous improvement.

Why is Hoshin Kanri necessary?

The Hoshin Kanri planning design enables leaders to break down long-term business goals into actionable activities. Doing this allows the organization to achieve its goals incrementally. This also ensures that all activities that the company exerts efforts are in support of their long-term goals.

What are the 7 steps of Hoshin Kanri?

The 7 Steps of Hoshin Kanri PlanningStep 1: Establish the Vision and Assess the Current State. ... Step 2: Develop Breakthrough Objectives. ... Step 3: Define Annual Objectives. ... Step 4: Cascade Goals Throughout the Organization. ... Step 5: Execute Annual Objectives. ... Step 6: Monthly Reviews. ... Step 7: Annual Review.

Is Hoshin Kanri a lean tool?

Hoshin Kanri is an essential Lean management method for ensuring that a company's strategy gets executed across the hierarchy. An integral part of Hoshin Kanri is the pursuit of continuous improvement via tools such as PDCA and Catchball.

Who uses Hoshin Kanri?

Hoshin Kanri is a strategic planning methodology. Some of the well-known Hoshin Kanri examples include Toyota, HP, and Xerox business planning initiatives. In fact, Toyota alone has used Hoshin Kanri since the 1960s. The company's long-lasting success clearly illustrates that this approach leads to positive results.

What is Hoshin Kanri PPT?

The Hoshin Kanri PowerPoint Template is a professional Business Strategy PowerPoint Design. Hoshin Kanri is a systematic method of policy planning and managing progress to achieve strategic goals. It helps organizations focus on vital goals and communicate them to all employees.

How do you pronounce hoshin?

0:090:27Hoshin kanri Meaning - YouTubeYouTubeStart of suggested clipEnd of suggested clipManagement h bo s page i n k a n bar i Russian cannery.MoreManagement h bo s page i n k a n bar i Russian cannery.

What is Lean policy deployment?

Policy deployment, known in Lean circles as Hoshin Kanri or Strategy Deployment, is a technique for ensuring that an organization's strategic goals and objectives drive activities at every level.

What is strategy deployment?

Strategy Deployment is the creation of a high level plan for organisational improvement under conditions of uncertainty (the strategy), and the utilisation of that strategy by employees for a deliberate purpose (to achieve one or more goals).

Which symptoms make the use of Hoshin Kanri necessary?

Use Hoshin Kanri if:You've been struggling to meet annual goals.Your staff performance isn't improving.You have a clearly defined top-down management structure.You're willing to take the time to ensure that communication channels are clear.Your decision makers are prepared to listen to staff feedback.

Which of the following is the first step in the Hoshin planning process?

Step 1: (Plan) Define What You Want to Improve First, you need to establish your key strategic objectives and think about how these link in to your organization's mission, vision and values.

What are Hoshin Kanri breakthroughs?

Hoshin Kanri also known as Strategy deployment helps business leaders identify and focus on strategic objectives that will drive Breakthrough performance, also establishes a disciplined process for achieving those objectives.

What is issue based strategic planning?

Issue-Based planning is probably the most common planning process for tactical managers to use. It starts with a review of the organization's mission, vision, values and guiding principles; this ensures that management is practicing aligned thinking and has the right mindset to dig deeper and solve business problems.

What is a business level plan?

Business level strategy is the strategic planning and implementation activities that occur in order to set and steer the direction for an individual business unit. These activities will generally include how to gain a competitive advantage and create customer value in the specific market the business unit operates in.

Why is catchball important?

While most companies don’t use this process for every little decision, it is an important tool for larger or more impactful choices. For these higher level planning meetings, the catchball process can streamline the meeting while still ensuring that everyone who should be providing input will have the opportunity to do so.

What is catchball in business?

The technical definition of Catchball is “A lean system to greatly improve bi-directional feedback and ownership – especially for complex decision making and policy deployment.”. While that is a nice description of what catchball is, it doesn’t really get into why it is so important, how it can benefit a team or even how it should be ...

What is Kaizen in lean business?

To be successful, you can’t make an improvement once and forget about it. Effective lean businesses use kaizen, which means “continuous improvement”. In kaizen, everyone looks for ways to improve processes on a daily basis. This Kaizen Guide explains the kaizen mindset, basic kaizen concepts including the PDCA cycle, and real-world examples.

Why is Catchball Important to Lean Success?

Discussing ideas and transferring the ownership of them is common in companies, so why give it a name and add more formal guidelines around something that is already happening anyway (or should be happening)? As with many Lean strategies, the point of catchball is to add intention and thoughtfulness to the practice. When viewed as a discrete part of the improvement methodology, it can be taught and performed consistently across the organization.

What is the Lean idea of catchball?

The Lean idea of catchball involves moving ideas and information from one person or team to another and, much like catch from childhood, it forms the basis for complicated decision making and policy development .

Why is catchball important?

It is ideal for these situations because it ensures that everyone who should be providing input has the opportunity to do so and can be heard without interruption. Value stream mapping, standard work development, and Hoshin planning are all examples of situations that go more smoothly when catchball is used.

What are the rules of catchball?

Of course each organization may adjust the concept of catchball to fit their needs, but typically the following guidelines are observed: Everyone who should be involved in the opportunity for improvement has the chance to hold the “ball”.

What are the benefits of improvement methodology?

Benefits include: Feedback and ideas from people at all levels of the origination. Decreased barriers to cross-functional collaboration. Clarity of ownership and accountability.

Why is there no defense in the game of catch?

I really shouldn’t call it a “game” because there are no winners and losers. There is no defense because everyone is on the same side. One participant tries to deliver the ball to the other in a way that they will be able to grab and return it.

Is catchball top down or bottom up?

While most organizations tend to dictate strategy and tactics in a top-down way, catchball changes that dynamic. Strategies and goals still tend to be top down, but there's input from lower levels of leadership as the strategy and goals are thrown back and forth via catchball. Tactics and opportunities for improvement tend to be bottom-up in ...

How this lean technique gathers input from various perspectives at all levels of an organization

Hoshin Kanri Catchball is an effective, compelling lean manufacturing technique when managers deal with serious shop floor issues, need to have confidence that employees are aligned, and want to get the best out of everyone in the organization. Getty Images

What Is Catchball?

It sounds like something you might do with your kids, but for purposes of your lean journey, catchball is serious business. Think of an idea cascading down and up in the organization. At the senior level, the idea might be a strategy. As it emerges in the middle of your organization, it looks more like a plan to frame up the strategy.

Benefits From Catchball

Catchball sounds like hard work. Why would you invest this amount of time, talent, and treasure in such a process? Well, consider the following benefits. The list isn’t exhaustive, but it at least gives you a taste of the value catchball can provide.

Example of Catchball in Lean Deployment

To illustrate, let’s look at a catchball example at a metal fabricator. Customer feedback (that is, voice of the customer) indicates that the fabricator’s customers are fed up with poor on-time delivery performance. Also, potential customers are reacting negatively to quote, prototype, and first-article turnaround time.

What Is Hoshin Planning?

Hoshin planning is meant to eliminate inefficiencies that can result from a lack of communication and direction among different departments within a company. Many organizations—especially manufacturers—have gotten into Hoshin planning in recent years, making it a popular choice.

How often should you review your results?

Both require regular reviews and adjustments as needed. Both processes tell you that you should be reviewing your results on a regular basis (both monthly and quarterly) based on what you learn about your ability to execute strategy.

Is Hoshin a good strategic model?

Hoshin and the Balanced Scorecard (BSC) are both excellent strategic planning models with quite a bit of overlap—but they do emphasize different things. Here are a few:

Can you merge a partial balanced scorecard?

A quick word of caution before you get started: Don’t create a hybrid approach to managing your strategy. Merging together a partial-Balanced-Scorecard, partial-Hoshin-planning approach is sure to confuse your team members and steer you further away from your goals. You can make adaptations, but start with the core of one of these approaches in mind.

How to use Hoshin Kanri?from kanbantool.com

There is no better example of a successful implementation of Hoshin Kanri than the Toyota Production System. That said, it will be crucial to keep in mind that the automotive masters have decades of Lean maturity under their belt. Hence, trying to copy them without a preexisting culture would be equivalent to expecting a kid playing in their backyard to perform a triple salchow - the results will not be pleasant. Your journey should start with maturing present working models before you begin emulating Toyota.

What is Portfolio Kanban?from kanbanize.com

Portfolio Kanban is a convenient tool for executing the Hoshin Kanri goals because it allows mapping them on a Kanban board and tracking the progress visually. In reality, the breakdown of the goals looks like this:

How can Hoshin Kanri be adapted to the dynamic world of today?from kanbanize.com

Hoshin Kanri must be adapted to the dynamic world of today by shortening the communication cycles and creating a more fluid way of information sharing.

How does Hoshin Kanri bridge the gap between strategy and execution?from kanbanize.com

In other words, Hoshin Kanri bridges the gap between strategy and execution by creating alignment and focus.

What is the Hoshin Kanri system?from en.wikipedia.org

Hoshin Kanri (Japanese: 方針管理, "policy management") is a 7-step process used in strategic planning in which strategic goals are communicated throughout the company and then put into action. The Hoshin Kanri strategic planning system originated from post-war Japan, but has since spread to the U.S. and around the world.

Why is Deming important in Hoshin Kanri?from en.wikipedia.org

This is because Deming played a role in the spreading of quality control principles that influenced the development of Hoshin Kanri. The cyclical process is a way to plan for the future, not just to react to what is happening now. The principles of PDCA are heavily embedded into the Hoshin Kanri planning process.

What is Hoshin Kanri's role in Deming's plan do check act cycle?from kanbantool.com

Juran’s teachings about the role of management in quality control methods needed for strategic development.

What Is the Meaning of Hoshin?

Hoshin Kanri is a lean method of organizational operations that mandates buy-in from everyone in an organization for company goals. The idea is that company goals can’t be achieved if they are created at the top levels of an organization and simply pushed down onto lower departments. Instead, Hoshin Kanri prioritizes up-front conversations and goal-honing from the top to the middle to the bottom, and then back up.

How Does Hoshin Make a Company’s Strategic Plan Work?

“Because we know plans fail, we try to get feedback from the people who are delivering value to the customer every day. We do this in order to locate possible fail points, see if the targets are achievable, and figure out what infrastructure we need to build to hit these new targets ,” she adds.

What Are the Seven Steps of Hoshin?

Hoshin involves seven key steps, all of which contribute to an organization’s overall strategic planning.

How Does Hoshin Work in Small, Medium, and Enterprise-Level Companies?

That’s because the process was conceived by a large company, Toyota, to address issues that are intrinsic to large organizations. In a large enterprise, the risks of non-alignment with goals are many: enormous waste, silos, resentment on the part of employees who don't feel involved or valued, and frustration on the part of staff who don’t have a clear understanding of their roles.

How Does Hoshin Compare to Other Strategic Disciplines?

As far as business philosophies are concerned, there are dozens of strategic styles, schools of thought, and disciplines, all with their benefits and passionate adherents. Here are some of the more popular ones and how they compare to Hoshin:

What Is the Catchball Process?

In the catchball process, top executives gain buy-in from the top management level on the company’s annual goals. Then, each executive gets the input of the director and middle-management level. This feedback is floated back up to the top executives, and the goals are refined and adjusted. The middle-managers then get their staff’s feedback and send it back up through middle management to the executive level, and so on.

What Is a Strategy Deployment?

It is specifically meant to define those types of organizational goal-setting that rely on the input of everyone involved in achieving goals or solving challenges. Because this kind of plan gets input and feedback from everyone up and down the organizational chain, deploying the plan is more efficient and easier because everyone affected has already committed to its principles.

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1.What is Hoshin Kanri Catchball? - Kanban Software for …

Url:https://kanbanize.com/lean-management/hoshin-kanri/what-is-catchball

26 hours ago  · What is Catchball. The technical definition of Catchball is “A lean system to greatly improve bi-directional feedback and ownership – especially for complex decision making and …

2.What is Catchball – Kaizen News

Url:https://www.kaizen-news.com/what-is-catchball/

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3.An Introduction to the Lean Concept of Catchball

Url:https://blog.kainexus.com/improvement-disciplines/lean/catchball/introduction

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4.Using Hoshin Kanri Catchball to deploy manufacturing …

Url:https://www.thefabricator.com/thefabricator/article/shopmanagement/using-ihoshin-kanri-catchballi-to-deploy-manufacturing-improvements

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Url:https://www.clearpointstrategy.com/hoshin-planning-how-to-use-it/

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6.What is Hoshin Kanri? - Sixsigma DSI

Url:https://sixsigmadsi.com/what-is-hoshin-kanri/

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7.Hoshin Kanri: Implementing the Catchball Process

Url:https://hoshinkanripro.com/doc/The%20Catchball%20Process.pdf

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Url:https://www.smartsheet.com/hoshin-kanri-planning

15 hours ago  · The passage of input both up and down the hierarchical and management chain creates a feedback loop known as catchball, which is explained below. What Is a Breakthrough …

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