
We make this super easy for you - here is all you need to do:
- No Returns after 30 days of pick-up or delivery.
- All returns will be subject to a 25% re-stocking fee.
- There are no returns, refunds, or exchanges on transitions (end caps, reducers, t-mold, 1/4 round, stairnose, etc.).
- The product must be in the original, sealed, un-opened boxes.
Full Answer
Does Lumber Liquidators sell flooring?
Lumber Liquidators/LL Flooring is actually one of the busiest retailers of low-cost floor coverings and floor-related products. It's not just solid hardwood flooring anymore. Now, Lumber Liquidators carries laminate flooring, ceramic tile, luxury vinyl flooring, and a wide range of flooring accessories and tools.
Can you return items to Lowes after 90 days?
If you’re not completely satisfied with your Lowe’s purchase, simply return the merchandise to any Lowe’s store in the US. Most new, unused merchandise can be refunded or exchanged with proof of purchase within 90 days of the original purchase date, unless noted in our Return Policy Exceptions.
What is the return policy for in-store returns?
All returns are subject to system approvals. Returns with a valid proof of purchase will be exchanged, refunded in cash, credited to your account or refunded via in-store credit based on the original method of payment, except as set forth by the following:
What is Lowe's Return Policy for items purchased with debit cards?
Purchases made with a debit card will be refunded as cash or credited back to the debit card, which may take up to 15 days. Written copies of Lowe’s Return Policy will be provided upon request.

Can you return unopened flooring to Lumber Liquidators?
Defective product may be exchanged, prior to installation, within 90 days of receipt. Installed product is considered accepted by you and may not be exchanged or returned for any reason. Shipping and delivery charges in connection with purchase are non-refundable.
Can I return flooring without receipt?
How do I return my product? If you are not completely satisfied with your store or online purchase, simply return the merchandise to any Floor & Decor within 90 days of purchase with a valid sales receipt, and we will refund your purchase. If you do not have a receipt, a valid photo ID is required.
Does Lumber Liquidators still have Formaldehyde?
8. Lumber Liquidators® is providing test kits for formaldehyde in indoor air to customers who purchased their laminate flooring.
What did Lumber Liquidators get in trouble for?
The Department of Justice announced today that Lumber Liquidators has agreed to pay a $33 million penalty for lying to investors regarding the sale of its laminate flooring from China. The nation's largest hardwood retailer, the company on Tuesday also entered into corporate resolution for securities fraud.
Can you return hardwood flooring?
RETURN POLICY ON WOOD PLANKS IN THE DOMESTIC COLLECTION Make sure that you have a copy of your bill. Merchandise returns must be done within 30 days of the purchase. Boxes of returned planks must be intact; the packaging must not have been opened or altered.
Can I return unused flooring to floor and decor?
90 Day Return Policy If you are not completely satisfied with your store or online purchase, simply return the merchandise to any Floor & Decor® within 90 days of purchase with a valid sales receipt, and we will refund your purchase.
Is Lumber Liquidators flooring toxic?
Certain types of laminate flooring made by Lumber Liquidators are more toxic than previously believed, U.S. health officials say.
What are the symptoms of formaldehyde exposure?
When formaldehyde is present in the air at levels exceeding 0.1 ppm, some individuals may experience adverse effects such as watery eyes; burning sensations in the eyes, nose, and throat; coughing; wheezing; nausea; and skin irritation.
How much will I get from Lumber Liquidators lawsuit?
A common fund (Compensation Fund/Settlement Fund) will be established whereby Lumber Liquidators will pay $14 million dollars in Cash and $14 million dollars in Store-credit Vouchers (Vouchers) to the approved claimants. An additional $2 million dollars in Vouchers will be provided upon a 7% claims rate being reached.
How long does laminate flooring emit formaldehyde?
Laminate flooring emits gas for about 10 years. However, formaldehyde emissions decrease over time, making the floor less and less poisonous as it ages. Temperature changes, humidity, space for air circulation, and ventilation affect how much gas the floor releases.
Is LL flooring the same as Lumber Liquidators?
In April 2020, Lumber Liquidators officially changed its name to LL Flooring in order to better reflect who we are.
Do all laminate floors have formaldehyde?
Not all laminate flooring releases high levels of formaldehyde. Also, studies have shown that after several years, formaldehyde released by products installed in the home may decrease to levels typically found in most homes.
Can I return flooring to Home Depot without receipt?
RETURN TO STORE We require a valid driver's license or government-issued photo identification for non-receipted returns and returns generated from purchases made with Store Credits. The Home Depot uses a third-party refund verification system. All returns are subject to verification system approval.
Can I return unused flooring to Lowes?
Lowe's floorings can be returned under 90 days from the date of purchase. A client has multiple options to return the product. The flooring items can be returned via an in-store facility or they can be picked up from the client's place.
Can you return an open box of flooring to Lowes?
Return Policy If you're not completely satisfied with your Lowe's purchase, simply return the merchandise to any Lowe's store in the US. Most new, unused merchandise can be refunded or exchanged with proof of purchase within 90 days of the original purchase date, unless noted in our Return Policy Exceptions.
Can you return tile?
Refunds need to be done within 30 days of the delivery date. Tile will exchange it or provide a full refund back to the original form of payment. This policy applies only to products purchased directly from Tile.
How do I check the status of my order?
Check your order status by clicking this order status link. Next, enter your order number, email address, and zip code. You can also call your lo...
What is your return policy?
Returns and exchanges must be made within 90 days of receipt and only with a valid purchase receipt. Returns or exchanges are not permitted on open...
What is the status of my cashback rebate?
You can check the status of your rebate here . Choose your promotion and then click "Track My Claim" in the navigation areas. Next, enter your cla...
What can I use to clean my floor?
Our Bellawood Floor Cleaner is safe to use on all of our flooring products. Please refer to the product warranty/installation/care guide found on...
How do I report damaged freight?
Report claims for delivery damages to the local LL Flooring store or by contacting our Customer Care team. Contact us
Where can I find the Install guide for my flooring?
The product warranty/installation/care guide is found on each flooring product's website page. The pdf guide is located right below the flooring sp...
Who do I contact if my installation or in-home estimate has not been scheduled yet?
Installation is scheduled within 2 to 3 business days after all materials are delivered. The in-home estimate is scheduled within 2 to 3 business d...
I need help with my order. Who can I call?
The local LL Flooring store can assist you with order changes and questions. Our in-house sales team members can also help by calling 1-800-227-40...
What are your shipping options?
During checkout, you can select Home Delivery and one of three home delivery options. Touchless, safe delivery into an accessible garage or carport...
How long does it take to return a flooring?
A licensed, professional flooring installer is recommended. Returns/Exchanges and Refunds: Returns and exchanges must be made within 90 days of receipt and only with a valid receipt of purchase. Returns or exchanges are not permitted on opened boxes, special or custom orders, close-outs, and odd lots.
How to contact ll flooring?
Additional Information: For written copies of installation instructions and removal from contact list, visit the website at www.llflooring.com or contact Customer Care at 1-844-455-3566.
What is the responsibility of installing flooring?
Installation: You are responsible for final inspection as to grade, color, finish, defects and other quality issues. If dissatisfied, DO NOT INSTALL. Flooring must be fully acclimated to environmental conditions in installation area prior to installation.
How long does it take to get a refund from a credit card?
For refunds, cash or check purchases will be refunded by check within 5-10 business days ; credit or debit card, store credit or gift card purchases will be credited back to the account or tender type used for this purchase.
How long does it take to get a defective product back?
Defective product may be exchanged, prior to installation, within 90 days of receipt. Installed product is considered accepted by you and may not be exchanged or returned for any reason. Shipping and delivery charges in connection with purchase are non-refundable.
Can you resell a product from LL?
Prohibited Resale: Without LL's prior written consent, you are prohibited from reselling products purchased from LL to third parties; provided, however, that you may do so in the event that (i) (a) such third parties are purchasing products from you for installation by you (or its subcontractors) or (b) such third parties are general contractors that are purchasing products from you for the sole purpose of incorporating such products into its project (s) with its customers and (ii) you do not purchase product for purposes of wholesale or retail sales to the public (including, without limitation, through store locations and/or online). If you are authorized to resell products hereunder, then (a) LL shall not be responsible or liable, and you waive any claim against LL, for damages arising from or relating to any products that are sold by you to a third party, (b) you acknowledge and agree that you are not authorized to act as LL's agent, and (c) you shall not make any representation or warranty on behalf of LL with respect to products other than those provided by LL in writing.
Does Lumber Liquidators have pickup?
Yes. As of July 9, 2021, Lumber Liquidators does offer in-store pickup. View the discussion thread for more details.
Can you use Lumber Liquidators coupons?
You can use Lumber Liquidators coupons to unlock discounts at their website. View 2 active coupons.
Is Lumber Liquidators offering free returns in 2021?
No. Based on our last check on July 9, 2021, Lumber Liquidators was not offering free return policies. Check the full discussion for updated information.
Does Lumber Liquidators offer free shipping?
Yes. As of -, Lumber Liquidators does offer free shipping policies. View the discussion thread for more details.
Can you refresh your living space with hardwood floors?
Designed to be more dimensionally stable, allowing you to get the look of hardwood on any level of your home. No other investment can refresh and revive your living space quite like new hardwood floors.
Does LL flooring have prefinished floors?
LL Flooring prides itself on having one of the largest inventories of pre-finished and unfinished hard wood floors in the industry , and we only purchase from suppliers who practice sustainable harvesting, which allows our forests to heal and re-grow faster. Here at your Brewer flooring store, we have a huge selection of hardwood flooring, laminate flooring, bamboo, cork, engineered hardwood and vinyl wood plank floors -- all at unheard of prices!
What is lumber liquidators?
Lumber Liquidators concentrates heavily on solid wood and other wood-derivative floor coverings. Its no-nonsense brick-and-mortar locations, as well as its streamlined product chain, shrinks overhead and allows the company to discount its flooring. It also places its stores front-and-center to homeowners in familiar, well-traveled locations such as strip-mall centers and small shopping centers rather than in remote industrial areas where lumberyards tend to be located.
What Is Lumber Liquidators/LL Flooring?
Lumber Liquidators is a publicly-traded retailer of hard-surface flooring , with 413 locations and over 2,200 employees spread across 46 states. Lumber Liquidators sells seven major types of flooring, plus flooring accessories.
What is the price of solid hardwood flooring?
House brands of solid hardwood include Bellawood, Builder's Pride, Virginia Mill Works, and Mayflower. Prices range from $3 to $10 per square foot. Solid hardwood is available in both pre-finished and unfinished versions, as well as inexpensive unfinished utility-grade wood floor .
Where is Lumber Liquidators located?
Three years later, moving to its first dedicated store in Roxbury, Massachusetts, Lumber Liquidators shifted toward selling solid hardwood flooring as its flagship product, heavily advertising oak flooring for the deeply discounted price of $0.99 per square foot throughout the Boston area. As Lumber Liquidators increased its reach, it expanded its product offerings to other types of flooring. Its tagline "Hardwood Floors For Less!" was changed to "Flooring Company" to reflect its more inclusive product lines. Sullivan left the company in 2017 to pursue other business interests. Dennis R. Knowles is the current President and CEO.
How much does a vinyl plank cost?
Prices run from around $1 to $4 per square foot. The company does not sell sheet vinyl flooring.
Return Policy
Lowe’s is committed to partnering with you to achieve your home improvement goals.
Return Policy Exceptions
Return must be initiated with Lowe’s within 48 hours of delivery or the time of pickup at a Lowe’s location.
Problems With Your Order?
If you receive an order that arrives damaged, incomplete or in need of replacement parts, contact Lowe’s customer care at 1-800-445-6937 within three days of receiving the item to report the error or damage.
Miscellaneous
Lost or stolen Lowe’s Gift Cards can only be replaced for the remaining balance by presenting the original receipt.
How long does it take to return a liquidator?
You may return your product, for any reason, within 30 days of delivery. We make this super easy for you - here is all you need to do:
Can you return a T-Mold?
There are no returns, refunds, or exchanges on transitions (end caps, reducers, t-mold, 1/4 round, stairnose, etc.).
Can you return flooring liquidators?
You are responsible for returning the material to your closest Flooring Liquidators store or shipped back to our Modesto Warehouse only. Material must be returned to Flooring Liquidators, the material cannot be returned to Vendor will call locations.
Can you return a closeout item?
There are no returns, refunds, or cancellations on closeout/discontinued items. No warranties are valid on closeout items.
Do flooring liquidators process claims?
However, all claims will need to be processed through the same channel in which the original purchase took place and based on their original purchase pricing structure. In-store priced claims will be rectified based on in-store pricing through the store of original purchase. Internet priced claims will be rectified based on internet pricing and through our internet division.
