
M1 Fixed Voice Service (the "Service") is provided to you by M1 with the sign up of M1 High Speed Fibre Broadband Service for residential use at the service address only. Upon termination of M1 High Speed Fibre Broadband Service, the Service will also be terminated.
Full Answer
How do I use my m1 fixed voice number?
To use your new Fixed Voice number, you may do so by signing up for new Fibre Broadband and Fixed Voice services online or visit any M1 Shop. You can enhance your fixed voice service with these Value Added Services (VAS) from just $2.14 monthly!
How much does it cost to list my Number on M1?
M1 Fixed Voice customers will enjoy a one-time free number delisting service from both the integrated directories service and the directory enquiry service. Thereafter, an administrative fee of S$5.35 (inclusive of 7% GST) is applicable for subsequent requests to have your number listed or delisted.
How do I Change my fixed voice number?
To replace existing Fixed Voice number, you may do so online via Manage My Account. To use your new Fixed Voice number, you may do so by signing up for new Fibre Broadband and Fixed Voice services online or visit any M1 Shop. You can enhance your fixed voice service with these Value Added Services (VAS) from just $2.14 monthly!
How do I connect my home phone to M1 fibre broadband?
You can simply use a standard RJ-11 phone cable to plug your home phone into the Optical Network Terminal (ONT) installed by M1 when you sign-up for Fibre Broadband. Do I need to keep my ONT switched on at all times to use M1 Fixed Voice?

What is M1 fixed voice?
M1 Fixed Voice Service (the "Service") is provided to you by M1 with the sign up of M1 High Speed Fibre Broadband Service for residential use at the service address only. Upon termination of M1 High Speed Fibre Broadband Service, the Service will also be terminated.
What is a fixed voice?
Fixed voice telephone service means a voice telephone service of definite quality, provided over a fixed telephone network, between fixed termination points of that network.
Is M1 incoming call free?
All incoming and outgoing local calls to any fixed or mobile telephone line from M1 or other operators are free. Can I receive or make overseas calls with M1 Fixed Voice Service? Yes, you can. Incoming overseas calls are free while outgoing overseas calls will be charged at the prevailing rates.
What is local fixed line?
A fixed-line can be seen as a connection to an end customer, by means of a cable, through which a user can make phone calls or connect to the Internet. Fixed-lines are clearly separate from the mobile phone network, by which end users are connected to the network via wireless transmission technologies.
What is a fixed line phone number?
A landline number is just a regular phone number that relies on physical wires to enable voice calls. Before cell phones existed, metal or cable wires were the only way a phone in a home or office could place/receive calls.
What is fixed and mobile in telecom?
Fixed-mobile convergence (FMC) is the trend towards seamless connectivity between fixed and wireless telecommunications networks. The term also describes any physical network that allows cellular telephone sets to function smoothly with the fixed network infrastructure.
Do I get charged for incoming calls?
You only get charged for calls that are connected. Keep in mind, whether you answer the call or not, if you call the voice mail number, you will be charged the per minute rate.
When can I Recontract M1 without fee?
Customers who have completed at least 11 months but less than 20 months of their contract may early re-contract on Plan with Device with an additional early re-contract fee. Prevailing term and conditions apply.
What happens after contract ends M1?
In the event that the customer prematurely terminates the subscription of M1's during the Commitment Period of 24 months, customer shall pay M1 the termination charge stated in the contract.
What is fixed-line connectivity?
The term 'fixed line connectivity' covers all forms of internet connectivity that use a physical line (whether that's a fibre optic connection or a copper line).
What is Digital Voice home phone?
Digital Voice or VoIP (voice over internet protocol) connects your home phone to your router and uses your broadband connection to make and receive calls. This is a little different to a traditional landline phone, which plugs into your home phone socket and uses the copper telephone network.
What are fixed-line products?
These include: Broadband multimedia service over CATV (Cable Access Television) Broadband over Power Line transmission (PLT) Broadband over coaxial cable and optical fibre.
Do I get charged if I pick up an international call?
Only the outgoing international calls are charged the international fee. If you receive calls from the outside then it will only use the minutes of your plan.
How much does it cost to receive international calls?
You won't usually be charged for receiving an international call, providing you are in your home network country. However, it's always best to check with your network provider, to avoid any huge and unexpected charges.
How does M1 charge for data?
Excess SMS is charged at 5.35 cents each and MMS is charged at 35.31 cents each. Excess usage above the Free Local Data Bundle is charged at $11.99 per GB. M1 bill charges are not subject to any cap....Early Re-contract.Month of ContractEarly Re-contract Fee18th to 20th month$20021st to 24th monthNo Fee1 more row
Are overseas incoming call free for Singtel?
In addition, they can now enjoy free incoming calls 24 hours a day, when they top-up with the $10, $20 and $50 Hi!...SingTel First to Offer Totally Free Incoming Calls to Prepaid Mobile Customers.Top-up denominationDuration of Free Incoming Calls$1010 Days$20 and above20 DaysJun 18, 2010