Where are PGW's customer service centers located?
Our Corporate Headquarters 800 W. Montgomery Avenue Philadelphia, PA 19122 PGW has five Customer Service Centers throughout Philadelphia to serve you.
Where can I pay my PGW bill in Philadelphia?
PGW has five Customer Service Centers throughout Philadelphia to serve you. Effective Monday, March 16, 2020, PGW has closed all five PGW Customer Service Centers until further notice. We apologize for any inconvenience this may cause. Please visit PGW’s Ways to Pay page to learn the many remaining ways to pay your PGW bill.
Is PGW open on Good Friday?
PGW’s Residential Call Center [215.235.1000] and Commercial Resource Center [215.235.7077] will be closed on Friday, April 2 for Good Friday. Offices will reopen on Monday, April 5. If you smell natural gas or experience a gas-related emergency.
How do I speak to someone at PGW?
Contact PGW by phone at (215) 235-1000 for Residential Customers, (215) 235-7077 for Business Customers or in person at one of our Customer Service Centers.
How do I start a new service with PGW?
To do so, call Customer Service at 1-800-743-5000.
How can I look up my PGW account number?
Where do I find my PGW account number? Your PGW account number can be found at the top left section of your bill, below your address.
Is PGW the same as PECO?
While PECO only provides natural gas service to select addresses in the city, PGW provides natural gas to all of Philadelphia. If you have an account with PGW, you have both rights and responsibilities. As a customer, PGW requires you to keep the meter easily accessible at all times and pay your bill on time.
How do I pay for gas in Philadelphia?
Ways to Pay Your PGW BillPAY WITH CASH NEAR YOU.PAY ONLINE AT PGWORKS.COM.PAY BY PHONE: 215-235-1000.PAY BY MAIL.
Why is PGW bill so high?
As The Inquirer reported on Sunday, many PGW customers complained about staggering June gas bills at a time of the year when heating costs are typically very small. The big bills were caused by weather normalization charges, which apply regardless of whether a customer is served by a competitive supplier.
Can PGW shut off gas in winter?
Winter Termination Your utility service can be shut off during the winter months (December 1 through March 31) without the PUC's prior approval if you fail to be a responsible utility customer, and provided that your household's income exceeds 250 percent of the federal poverty level (for customers of the Philadelphia ...
Is there an app for PGW?
Also Known as: PGW doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers.
How do I set up a payment arrangement with PGW?
“Customers can call our Customer Care Team now at 215-235-1000, Monday through Friday from 8 a.m. to 6 p.m. to learn about the payment plan that best meets their needs.
What is the average electric bill in Philadelphia?
In Philadelphia, PA, the average monthly electric bill for residential consumers is $217/month, which is calculated by multiplying the average monthly consumption by the average electric rate: 1,359 kWh * 16 ¢/kWh.
Who provides gas in Philadelphia?
PGW: Around Our City, Around the Clock Today PGW is the largest municipally owned gas utility in the country. We manage and maintain a system of over 6,000 miles of gas mains and service pipes that deliver an annual 78 billion cubic feet of safe, reliable natural gas to our 500,000 customers each year.
What is PGW Philadelphia?
PGW (Philadelphia Gas Works)
How do I turn my water on in Philadelphia?
Present your settlement sheet to the Water Revenue Bureau (Bureau)....Turning on Water ServiceConsent from the owner for you to have service in your name.Two (2) pieces of personal I.D., one with a photo.Proof of residency, such as a lease, rent book or canceled check.Utility bills in your name.
Is the Philadelphia Gas Company open?
PGW has five Customer Service Centers throughout Philadelphia to serve you....Our Corporate Headquarters.Office LocationDays OpenHours OpenSouth Philly: 1601 S. Broad St.Mon, Wed, Thurs9 a.m. – 5 p.m.West Philly: 5230 Chestnut St.Mon, Tues, Wed, Fri9 a.m. - 5 p.m.3 more rows
What is gas used for in homes?
The residential sector uses natural gas to heat buildings and water, to cook, and to dry clothes. About half of the homes in the United States use natural gas for space heating and water heating.
What does PGW stand for?
PGWAcronymDefinitionPGWPayment GatewayPGWPressure Groundwood (wood processing)PGWPrecision Guided WeaponsPGWPower and Glory Wrestling (Connecticut)18 more rows
How to get a PGW meter reading?from pgworks.com
To request a meter reading from PGW call (215) 235-2244. Be sure to write down your meter number before giving us a call.
How long to notify PGW before shutting off gas?from pgworks.com
Be sure to notify PGW at (215) 235-1000 at least seven days before the shutoff or transfer to avoid unnecessary costs. You are responsible for gas used at the property until PGW can access your meter to shut it off.
Can you reenter a PGW building?from pgworks.com
Do not re-enter the building or return to the area until a PGW employee or a qualified utility representative says it is safe to do so.
Does PGW have a new portal?from pgworks.com
PGW has introduced a new and improved PGW My Account customer portal. You must re-register your PGW My Account and create a new username and password to view your bill. Re-register here. Hide
Is Philadelphia Gas Works open today?
We are committed to supporting your business needs, Mon-Fri, 8 a.m.- 4 p.m.
Who provides gas in Philadelphia?
Today PGW is the largest municipally owned gas utility in the country. We manage and maintain a system of over 6,000 miles of gas mains and service pipes that deliver an annual 78 billion cubic feet of safe, reliable natural gas to our 500,000 customers each year.
How do I find my PGW account number?
1Where do I find my PGW account number? Your PGW account number can be found at the top left section of your bill, below your address.
What uses gas in your house?
Providing gas for ranges (stoves and ovens) Fireplaces. Laundry dryers. Barbeque grills and fire pits.
Are Peco and PGW the same?
A bit of backstory: Most people think of utility companies as being privately-owned. PECO (Philadelphia Electric Company) is one example. Use their electricity then pay their bill. … Opposite privately-owned utilities such as PECO are those that are government-owned, e.g. Philadelphia Gas Works (PGW).
Can you pay PGW online?
PGW makes it convenient to manage your natural gas account online – anytime, anywhere you have internet access. You can view and pay your bill from a checking or savings account free of charge; schedule automatic payments through Autopay; and sign up for a paperless PGW E-bill.
Does PGW require deposit?
PGW will require a deposit for Gas Service, in accordance with Applicable Law. … For Non-Residential and Landlord-Customers, payment of 100% of the security deposit will be required before service will be provided.
What is the PGW emergency number?from pgworks.com
If you smell gas, or to report any gas-related emergency, call PGW’s 24-hour Emergency Hotline immediately at 215-235-1212. Make a Payment Hide.
What is PGW grant?from philadelphia-gas-works.pissedconsumer.com
PGW can also provide a list of federal and private grants available to low-income customers. www.pgworks.com also provide payment arrangements for customers who have fallen behind on bills or are facing a shutoff. PGW offers a variety of service packages through Company's Parts & Labor Plan.
