Territory Model It represents a complete territory management system for a company. It helps one create and preview multiple territory structures and different accounts and user assignments before activating the model, which works the best.
What is territory management in Salesforce?
Salesforce Territory Management can be described as an account sharing system that provides access to accounts based on their characteristics.
What's new in Salesforce?
Having introduced territory types, territory models, and territory model states, Salesforce now lets you create and preview multiple territory structures and strategies, ensuring you always implement the one that works best for you. Your sales managers can then use custom reports to assess your territories for desired effectiveness.
What is territory priority in Salesforce?
Territory Territories organize groups of accounts and the Salesforce users who work with those accounts. Territories are created based on territory types. Territory Type Priority Specifying and managing territory type priority information helps you choose the appropriate territory type for territories you create or edit.
What are sales territories and why are they important?
With sales territories, it’s easy to keep track of which reps are assigned to which accounts and opportunities. If you manage territories effectively, you’re allocating resources efficiently, so you’re more likely to maximize sales and profits. And territory management keeps things fun, because it encourages healthy competition within your team.

How do territories work in Salesforce?
Territories organize groups of accounts, leads, and the Salesforce users who work with them. Territories are created based on territory types. The territory record shows assigned users, manually assigned records, the forecast manager, and rules that assign accounts automatically.
How do I create a territory model in Salesforce?
Connect territories to account, lead, and user assignments. When you create a territory model record, Salesforce creates a territory hierarchy for it....From Setup, enter Territory Models in the Quick Find box, then select Territory Models.Click New Territory Model.Define the label and description fields.Click Save.
What is Salesforce territory planning?
Territory Planning helps sales and service operations manage and rebalance territories. Specifically, it helps teams: Align territories with account, user, and critical business data. Distribute sales opportunities and service requests in an equitable way.
What is User territory in Salesforce?
Assign users to the territories they operate in to sell products and services. You can assign users to territories that belong to models in Active or Planning state, though assignments made within Planning state models are for planning purposes only. They don't affect user access to records.
How many territory models are there in Salesforce?
one active territory modelYou can have only one active territory model at a time. But you can create and maintain multiple models in planning or archived state to use for extra modeling or reference.
What are the types of sales territory?
Common types of sales territories include cities, regions and countries. Sales territories can (less often) be based on criteria other than geography, including company size, industry, demographics or any segments you define.
What is the purpose of sales territory?
The goal of a sales territory is to target a specific market using a streamlined sales strategy that efficiently delivers resources to sales teams so they can close deals in that market. Understanding, planning, and managing sales territories can make or break your sales efforts.
What is territory in CRM?
In most CRM systems, the term territory management designates a process of lead routing and account management based on a prospect or customer location.
What is territory based structure?
Territorial structure means the spacial form which is displayed on the globe by the economic and social activities of human beings. Under certain economic and social conditions, territorial structure is also the result of a spacial self-organization within the elements and subsystems in the territorial system.
How does a territory work?
As a subdivision a territory is in most countries an organized division of an area that is controlled by a country but is not formally developed into, or incorporated into, a political unit of the country that is of equal status to other political units that may often be referred to by words such as "provinces" or " ...
What are the types of users in Salesforce?
Salesforce offers these license types.Standard User Licenses.Chatter User Licenses.Experience Cloud User Licenses.Service Cloud Portal User Licenses.Sites and Site.com User Licenses.Authenticated Website User Licenses.
How do you assign a territory?
Required Editions and User PermissionsFrom the territory model hierarchy, open the territory where you want to assign users.On the territory's detail page, in the Assigned Users related list, click Manage Users.On the Assign Users page, select or search for the user you want to add.Click Save.
How do you design a territory?
The best way to start a sales territory plan is to first look at your customers, leads and prospects.Define your market, analyze, and segment existing customers. ... Conduct a SWOT analysis. ... Set goals and create targets. ... Develop strategies to accomplish your goals. ... Review and track your results.More items...•
What are the procedures or steps for designing sales territories?
How to create a sales territory plan in 6 stepsDefine your larger sales goals. Before you have a plan, you need a goal (or goals). ... Define your market. ... Assess prospect and account quality. ... Start mapping out the strengths and weaknesses of your reps. ... Assign leads. ... Look for ways to improve your plan.
How do I create a territory report in Salesforce?
Click the Reports tab, and then click New Report. From the Territory Management category, select the custom report type created for this report, and then click Continue (Lightning Experience) or Create (Salesforce Classic).
What are methods of designing the sales territories?
Sales territories are designed using the three methods – buildup method, breakdown method and incremental method.
Why is Salesforce Territory Management important?
Salesforce Territory Management is critical to the success of a business and its benefits are countless, including but not limited to increased responsiveness to emerging trends, efficient coverage of territories, and empowering your sales team . Territory Management is important to achieve targets, especially when sales managers have little ...
How To Create An Amazing Salesforce Sales Territory Plan For Your Team?
There are plenty of advantages of having a good sales territory plan whether you are starting from absolute scratch or looking to expand or redefine your existing strategy in the context of territory management.
How to improve customer satisfaction in sales?
The point is clear, reps should be playing to their strengths while fostering strong relationships and presenting a stronger value proposition. In the end, higher customer satisfaction rates can be achieved by creating targeted sales reps and customer relationships and increasing the selling time.
Why is mapping of territories important?
The primary task before any sales organization is to enhance the amount of time available with salespeople for selling products and services while ensuring the right product is sold to the right customer at the right place and price. Proper alignment of territories will result in improved career satisfaction, balanced workloads, and greater earning potential for salespeople. This, in turn, results in lower staff turnover, higher motivation, and more sales. Mapping of territories also offers route optimization capabilities that can enhance fuel efficiency, minimize travel costs, and increase the number of customers that are served by the field sales teams within their respective territories.
What do you want in a sales team?
When you are in charge of a sales team, you want everything to run smoothly as butter. You want your team to be the best and the sales to roll in, you want the business revenue to grow like wildflowers, and you want your sales team to be a happy one. Undoubtedly, that would have been the ideal scenario, the reality is often not as amazing. Your business targets may look almost impossible to achieve, your sales representatives may feel low on energy and motivation, and your sales may start to stagnate with no clear-cut reason. Guess what? It’s now the ideal time to start addressing the problems by formulating a series of action changes to bring your sales team right back on the track with Salesforce Territory Management.
What is a territory in sales?
Usually, territories are defined based on the sales potential, its history, geography, sales potential, customer names, competitive activities, or a combination of these factors. Sales Managers can maximize productivity ...
How can a sales manager maximize productivity?
Sales Managers can maximize productivity and improve on the economies of scale in field sales by assigning sales territories to individual representatives. However, it is imperative that well-balanced and easily-manageable territories are established to ensure efficient usage of time and resources.
What are the key benefits of Salesforce Territory Management?
Salesforce Territory Management offers certain key benefits to the users. Here is a list of the Salesforce Territory Management key benefits:
What is Salesforce edition?
The Salesforce edition determines the total number of territory models one can create in production as well as a sandbox.
What is the importance of territory alignment?
With the right territory alignment, there are greater chances of seeing better results be it for career satisfaction, balanced workloads, and greater earning potential for the salespersons or even the organization.
How does a better sales territory affect customer satisfaction?
Undeniably, with a better sales territory, the business could cut substantially on the travel costs and time; this would let salesperson build better conversations and eventually better relationships with the customers.
How many active territory models can be created at a time?
One has only one active territory model at a time, however, it possible to create and maintain multiple models in planning or archived state which can be used for additional modeling or references.
Which model determines the forecasts hierarchy for territory forecasts?
It is the territory hierarchy in the active territory model which determines the forecasts hierarchy for territory forecasts as well.
Why are legacy systems adopted long back?
Legacy systems which were adopted long back are past owing to their cost, inefficiency as well as several other reasons .
Salesforce Territory Management is the Answer for you
In other words, We can say that planning and establishing sales operations are among the foundation steps of any business.
Salesforce Territory Management related terms
Salesforce Territory Management substantially adds to the overall revenue of businesses when all the market segments are covered.
What are the key benefits of Salesforce Territory Management?
Salesforce Territory Management offers certain key benefits to the users. Here is a list of the Salesforce Territory Management key benefits:
How to create Salesforce Territory Management?
Let us have a quick look at the steps to create Territory Management right from the beginning:
Conclusion on Salesforce Territory Management
When you think of comprehensive sales performance, Salesforce Territory Management significantly impacts it considering its innovation to the overall solution.
What is a rule in a territory?
A rule identifiesone or more characteristics you use to define that territory, and tells Enterprise Territory Managementto assign accounts with those characteristics to that territory automatically. Accounts are assignedto territories according to your rules automatically on account creation or update only if your territorymodel is in Active state.
What is run account assignment?
Run account assignment rules for any territory that has rules defined and belongs to a territory model in Planning or Active state.W hen you run rules from Setup, accounts are assigned to territories according to your rules if your territory model is in Active orPlanning state.
What is cloning in planning?
Cloning lets you make a copy of a territory model that you can use to test territory characteristics. The new model includes theoriginal’s territories, assignment rules, users, and manually assigned accounts. Only models in Planning, Active, or Archived state canbe cloned. When cloning is complete, the new model is in Planning state.
How to track user functions within a territory?
Track user functions within territories by creating territory roles and assigning them to territoryusers as needed. For example, create roles such as Territory Owner, Sales Manager, Product Specialist,or Sales Representative. Users can even have different roles in different territories.
What is a territory model state?
Territory model state indicates whether a territory is in the planning stage, in active use, or archived. You can have only one activeterritory model at a time, but you can create and maintain multiple models in planning or archived state to use for extra modelingor reference. Some states reflect a territory model’s lifecycle and others indicate errors in processing when states are changed.
How to set up a filter based opportunity territory assignment?
To set up filter-based opportunity territory assignment, first familiarize yourself with how it works. Then enable the feature. Next,you’ll define the Apex class that supplies the filter logic—using either our code or your own. If you are using our code, you assignpriority values to territory types and run the job that executes the Apex class.
What is a territory type?
Territory types help you organize your territories by key characteristics important to yourAvailable in: Developer andcompany. Every territory you create has a territory type. Territory types are used for organizingPerformance Editions andand creating territories only. They don’t appear on territory model hierarchies.in Enterprise and Unlimited
Why is customizable forecasting important?
Customizable Forecasting helps in estimating how much revenue our company can generate or how many items our company can sell . Customizable forecasting reflects how the organization forecasts its sales. We can forecast on a monthly or quarterly basis.
What is the territory model?
Territory model represents the complete territory management system for the company. Basically, it includes the territory hierarchy and the list of the parent and child territories. So, the entire territory management system is called territory model.
How many active territory models can an organization have?
So, one organization can have only one active territory model at a time. The other territory models should either be in the planning stage or it should be in the draft State.
What is opportunity assignment in territory management?
In territory management, if both account and the opportunity owner is assigned to a territory, then automatically the opportunity also gets assigned to the territory. However, in enterprise territory management. We have a much better feature that is called as opportunity territory assignment feature through which we can control that assignment.
What is territory management?
Let’s recap, Territory management is an efficient tool that enables us to share account records with users. So, in other words, territory management is sharing accounts with users (salespeople) based on some attributes of the accounts.
How can a territory management business increase revenue?
With Territory management businesses can increase the revenue by making sure that all market segments are covered.
What is a role hierarchy?
Role Hierarchy is perfect for managing organization structure where one person reports to only one person. In the below image, Sales Manager reports to Junior Boss and Junior Boss reports to Bigg Boss.
What is customizable forecasting?
Customizable Forecasting is a flexible solution for estimating how much revenue your organization can generate or how many items your organization can sell. You can set up customizable forecasting to reflect how your organization forecasts its sales. With it, you can forecast on a monthly or quarterly basis, use different dates when applying amounts to forecasts, a forecast based on revenue or quantity or both, and define additional quotas based on product families.
What is territory management in Salesforce?
Territory management is an account sharing system that grants access to accounts based on the characteristics of the accounts. It enables your company to structure your Salesforce data and users the same way you structure your sales territories. Particularly if your organization has a private sharing model, you may need to grant users access to accounts based oncriteria such as postal code, industry, revenue, or a custom field that is relevant to your business. You may also need to generate forecasts for these diverse categories of accounts. Territory management solves these business needs and provides a powerful solution for structuring your users, accounts, and their associated contacts, opportunities, and cases.
Why do CMOs invest in Salesforce?
The reason why Sales Managers and the CMOs/CTOs investing in Salesforce are so excited about Territory Management is that it enables them to see and process their Salesforce data just as they would structure their actual sales territories. Imagine organizing your sales responsibilities in different clusters so as to reduce the sales cost, provide more robust service to the customers and measure the performance of your sales team more effectively all under a single roof, called “Territory Management.”
How to use Territory Management 2.0?
Use Territory Management 2.0 to manage and maintain your organization’s sales territories. Create territory types, build a model, and then add and test your account assignment rules. When you’re satisfied with your model, activate it, then assign users and accounts. Roll it out to your organization, and then run reports to assess its impact and make adjustments if necessary.
Why is territory management important?
Territory management is critical to businesses of all size. By aligning sales teams to specific territories (industry, geographic, product-based), companies can make the most of their resources at the lowest cost. Aside from the boost in productivity, businesses are able to increase overall revenue by ensuring that all market segments are covered.
Can you use collaborative forecasts in Salesforce?
If Salesforce Customer Support enables Territory Management for your organization, your organization cannot use Collaborative Forecasts.
Do small businesses need a territory management plan?
In particular, small businesses can benefit from a thorough territory management plan, where resources and budgets are limited. You don’t have to be a large enterprise company to strategize like one.
