What is the number 1 rule in customer service?
Be Nice. The first rule is so obvious that we almost feel silly stating it “¦ “Be nice.” No matter what the scenario, being warm, friendly, and engaging will go a long way toward making your customers happy.
What are the 5 Rules of customer service?
5 Golden Rules of Customer ServiceCustomer service is everyone's job. Every contact with your clients is important. ... Ask questions and listen to the answers. ... Promise only what you can deliver, and then over deliver. ... Know how to apologize. ... Treat employees well.
What are the 6 golden rules?
By following our Six Golden Rules you will become the successful investor you always wanted to be.Get Started. The most important step in your investing journey is to make the first one. ... Think Long-Term. ... Never Borrow to Buy. ... Diversify. ... Buy What You Believe In. ... Invest What You Can, When You Can.
What are the three rules for great customer service?
Three Customer Service Rules That You Need to Follow CorrectlyMake a Good First Impression. ... Respond Quickly. ... Know How to Sell Your Products/Services.
What are the six rules for good customer service?
Business English CoachAnswer your phone.Keep your promises.Listen to your customers.Give complaints your full attention.Take the extra step.Give your customers something extra.
What is the platinum rule of customer service?
So the Platinum Rule states, “Treat others the way THEY want to be treated”. Although it sounds like common sense, it's not as common as you might think. This rule means that you recognize that service is not about what you want to give; it's about what others want to receive.
What are golden rules as a key success?
6 Golden Rules to Success That Anyone Can Learn. We look around us and see successful people everywhere, so why can't we be one of them? ... Learn From Your Mistakes. ... Don't Be Afraid to Ask For Help. ... Learn to Value Others. ... Emulate the Right People. ... Take Control of Your Own Destiny. ... Be Honest About What You Want.
What is the golden rule of success?
Successful people are never afraid of failure. They accept failure and move forward. Under any circumstances, they do not accept defeat. They learn from mistakes, so you should always learn from your mistakes and improve them and move on to success in their life and career.
What is the 3 golden rules of accounts?
Take a look at the three main rules of accounting: Debit the receiver and credit the giver. Debit what comes in and credit what goes out. Debit expenses and losses, credit income and gains.
What is the second rule of customer service?
Show your customers you care by responding to them as soon as possible. You were efficient enough to find them exactly at the moment when they needed your help. Now go the extra mile and show them you care by reacting as quickly as possible.
What is excellent customer service?
Excellent customer service is a service that guarantees support to customers, exceeds their expectations, agents have high communication skills and extensive knowledge about the products and services offered by their company.
What are the two rules for dealing with customers?
Heeding the following 10 basic rules for great customer service will go a long way toward making your business a success.Commit to quality customer service. ... Know your products. ... Know your customers. ... Treat people with courtesy and respect. ... Never argue with a customer. ... Don't leave customers hanging.More items...
How to be a good customer service manager?
1. Listen to our customers & clients. It’s our duty to understand what customers need and there’s only one way to achieve that: by listening and understanding. Only then can we ensure they get what they are truly wanting. 2. Build a service-minded culture. The customer is King and always comes first.
Who is Mike Coady?
Mike Coady is an expat expert based in Dubai and is on hand to help with all of the above and more. Mike is an award-winning money coach and industry leader in the financial sector.
Who is Shaun the newsletter pro?
Shaun is a marketing mogul, a serial entrepreneur, and a loving father of five (all boys). His success in the newsletter marketing niche landed him the prestigious title of "Marketer of the Year" in 2014 and catapulted his company, The Newsletter Pro, to the top.
What was Larina Helsom's chest pain?
In 2011, Larina Helsom was experiencing severe chest pains. The condition grew to the point where she missed work and underwent surgery for muscle spasms to correct the issue. But what was causing her pain remained a mystery.