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what is the onstar system

by Ignatius Kuhlman Published 3 years ago Updated 2 years ago
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Full Answer

What does the OnStar system offer?

  • Lock and unlock the car doors, start the engine, honk the horn, and turn on the lights remotely.
  • Find a destination in the OnStar app and then send it to the vehicle's navigation system.
  • Check the fuel levels, battery charge, tire pressure, oil health, or mileage from the app.
  • Automatically send maintenance updates sent to the vehicle's dealership.

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Is OnStar a vehicle tracking system?

You can get OnStar GPS tracking devices while you are purchasing a new vehicle. Using these OnStar GPS tracking devices you can get Turn by turn direction to your destination. You can also make free hands phone calls and have access to emergency crash respond and stolen vehicle assistance.

Is OnStar worth it?

OnStar comes standard and includes the first ... with either a V6 or V8 engine, is well worth consideration. It comes with a longer warranty (4 years/50,000 miles) than Buick has offered in ...

Does OnStar have a camera?

Yes, based on research and other available information, some features of OnStar come with a camera. But this is not in all features, not everyone that uses OnStar will have a camera in their car. Does OnStar Mirror have a Camera? Yes, the type of camera OnStar uses is the mirror dashcam. This is for loop recording, parking, and interior monitoring.

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What is OnStar in a car?

OnStar is a voice-activated service offered by General Motors that works as a way for people to easily get help in an auto emergency, and other han...

How much does OnStar cost per month?

According to GM , OnStar's basic plan costs $34.99 per month.

Is the OnStar Basic Plan free?

According to GM the OnStar Basic Plan is free for GM vehicle owners for the first five years you own your car.

Can you activate OnStar without being in the car?

You can only activate OnStar while you're inside your vehicle.

Is OnStar being discontinued?

There are currently no plans to discontinue OnStar.

What is OnStar technology?

OnStar Technology. At its most basic, OnStar consists of four different types of technology: cellular, voice recognition, GPS and vehicle telemetry. All of the services that OnStar provides are a result of one or more of these technologies working together. OnStar's cellular service is voice-activated and hands-free.

How does OnStar work?

To make a call, you speak a phone number or a previously stored name associated with a phone number. The console is connected to a Vehicle Comm and Interface Module (VCIM), which uses a cellular antenna on top of the car to transmit signals to OnStar's cellular network. (For more information on cellular technology, see How Cell Phones Work .) OnStar's cellular service has a better range than most cell phones (although you can still lose service in remote areas), with a full three watts instead of a regular cell phone's 0.6 watts. With some OnStar plans, you can also use the cellular service just as you would a regular cell phone plan.

What is OnStar car?

OnStar is a telematics service. The word telematics is a combination of telecommunication and informatics: a telematics service is one that provides information to a mobile source, like a cell phone, PDA or car. Today telematics often describes vehicle systems that combine GPS and cellular technologies with onboard electronics.

What is OnStar telematics?

OnStar is the most popular telematics service available in North America . As of May 2005, it had more than 4 million customers [ ref ]. But what is a telematics service? How does OnStar know where you are, and how can your car let the OnStar Call Center know that you've been in an accident? In this article, we'll explore the technology behind OnStar, find out how to use it, and learn about some of the controversy associated with it.

How many watts does OnStar use?

OnStar's cellular service has a better range than most cell phones (although you can still lose service in remote areas), with a full three watts instead of a regular cell phone's 0.6 watts. With some OnStar plans, you can also use the cellular service just as you would a regular cell phone plan.

How much does OnStar cost?

OnStar Services. OnStar has three subscription plans, ranging in cost from around $17 to $70 per month. You can access many of these services by pushing the blue OnStar button on the console and simply stating what you need. Others require you to use a toll-free number to call OnStar.

Which automaker has OnStar?

Japanese automakers Toyota and Honda licensed OnStar technology in previous years, but both companies dropped it in favor of developing their own systems, called G-book and Internavi, respectively. Nissan also has its own telematics service, called CarWings. All three are only available in Japan.

What is OnStar call center?

The OnStar service allows users to contact OnStar call centers during an emergency. In the event of a collision, detected by airbag deployment or other sensors, Advanced Automatic Collision Notification features can automatically send information about the vehicle's condition and GPS location to OnStar call centers. OnStar has 24-hour emergency call centers in Warren, Michigan; Charlotte, North Carolina; and Ontario, Canada, and other call centers in Makati, Philippines; and Oshawa, Ontario. This Advanced Automatic Collision Notification service is designed to assist emergency response efforts.

What is stolen vehicle slowdown?

This feature allows OnStar to remotely slow down the stolen vehicle. The service is also expected to help reduce the risk of property damage, serious injuries or fatalities resulting from high-speed pursuits of stolen vehicles. Customers may opt out of that function. The first successful use of this service occurred in October 2009 when a stolen Chevrolet Tahoe was recovered and its suspected thief was apprehended.

What is OnStar used for?

Advocates promote OnStar as an essential safety tool. GM commercials have compared it to seatbelts and airbags, as the next major technology for safe driving. The benefits, they say, include its ability to aid police in tracking down stolen vehicles; contacting emergency medical services in case of an accident (should the driver request this or be non-responsive); notifying drivers of potentially dangerous mechanical problems; emails are sent to owners that give a diagnostics of their vehicle every month if subscribed to; and unlocking doors for drivers (after verifying authorization over the phone) should their keys be misplaced or locked inside their car. OnStar's basic subscription also includes Roadside assistance, as well HFC (Hands Free Calling) which is integrated into the OnStar system and operates in the same way as a regular cell phone does except that it is operated through voice recognition. Automatic Crash Response allows emergency advisors to provide emergency medical services (EMS) with additional crash information such as rollover status, direction of impact, which airbags have deployed (front, side etc.,) and the Delta-V (change in velocity) Force which is a medical measure of the intensity of an impact. All this information allows EMS to respond to the crash with appropriate equipment.

What happens when an advisor calls into a car?

The hardware is designed so that when an advisor calls into a car, a light flashes, a ring tone is heard, and the radio will mute. In 2011, OnStar said that it would start retaining all the information collected by the GPS and internal system so that it could be sold to third parties (possibly insurance companies).

Why was OnStar service cancelled?

In April 2006, GM notified approximately 500,000 of their OnStar customers who had analog service that their service would be terminated effective December 31, 2007, because starting February 18, 2008 the Federal Communications Commission (FCC) would no longer require US cell phone systems to operate in analog mode. Customers who purchased a prepaid, non-refundable, non-transferable 1-year OnStar Safe & Sound subscription were scheduled to receive an equipment upgrade. If the vehicle is from the 2003, 2004, or 2005 model year, an adapter costing approximately US$200 (includes a one-year subscription) can be installed at the customer's expense. If it is older, it will simply no longer be usable. A law firm in Pennsylvania representing some of the affected customers sought to have a class certified for a class-action lawsuit for damages claimed in the cancellation of OnStar service.

When did the OnStar FMV come out?

A new aftermarket interior rear-view mirror with a built-in OnStar module, branded as OnStar FMV, became publicly available on July 24, 2011. It provides some of the features an OEM system has, such as Automatic Crash Response, Stolen Vehicle Tracking, Turn-by-Turn Navigation, and Roadside Assistance.

When did OnStar change its terms and conditions?

In September 2011, OnStar has changed its terms and conditions to allow sale of vehicle location and speeds to interested third parties including law enforcement agencies, which has been criticized in the comp.risks forum.

What Does OnStar Offer?

OnStar provides a long list of features that can make your vehicle more connected and safer than ever before. Available in different plans and options, here are some of the features OnStar offers:

What are the benefits of OnStar?

OnStar provides a long list of features that can make your vehicle more connected and safer than ever before. Available in different plans and options, here are some of the features OnStar offers: 1 Connectivity: You can stay connected with your preferred car dealership and keep them up-to-date on your vehicle's needs. You'll get alerts for recalls, diagnostic information, and maintenance reminders. GM also provides marketplace offers through all new OnStar capable vehicles. 2 Remote control: Start your car, lock the doors, and check the fuel levels all from the OnStar app. 3 Data: OnStar allows for personal and emergency phone calls through their system. This means you'll have a way to reach help or family if you forget or lose your phone. There are also options for in-vehicle Wi-Fi hotspots allowing other devices to connect. 4 Safety & Security: OnStar also looks out for its drivers in the event of accidents, poor weather conditions, stolen vehicles, and other safety and security needs.

What is the security plan on OnStar?

If you go with the OnStar security plan, you'll enjoy all the same features of the basic and protection plans, plus you'll get the Stolen Vehicle Assistance feature. This allows drivers to work with the authorities to find their vehicle if it's stolen by using the GPS sensors in the car. Another perk of this plan is the alarm alert that will notify you through your smartphone if your vehicle's car alarm is activated.

What is the basic OnStar plan?

The basic OnStar plan also keeps you up-to-date on your vehicle's maintenance needs and repairs. You'll never miss an oil change or tire rotation again. You'll also enjoy several remote capabilities like door lock control and remote start, if the vehicle is equipped to handle that. The AtYourService feature is also a part of the basic plan, which helps you make restaurant reservations, order pizza, and find nearby coffee shops.

What does OnStar look for in its drivers?

Safety & Security: OnStar also looks out for its drivers in the event of accidents, poor weather conditions, stolen vehicles, and other safety and security needs.

How to add on turn by turn directions?

Add on turn-by-turn directions through the OnStar system with the guidance plan. This isn't just run-of-the-mill navigation; these are directions from a live OnStar advisor. Simply activate the OnStar system in your vehicle, ask for directions, and listen as you're told where to go.

What happens if you have an advisor in your car?

If your vehicle is involved in an accident, an advisor will automatically be notified and can help get a first responder right to the vehicle's location without requiring anything from the driver or passengers. This can save lives when an accident results in a driver being unable to call for help.

What does OnStar do?

OnStar has evolved considerably since it was introduced on 1997 models at the 1996 edition of the Chicago Auto Show. It bundles a growing list of safety, connectivity, and convenience features into a single, factory-developed system. It notably includes Automatic Crash Response, which calls emergency services if the car’s on-board sensors detect a collision, and Stolen Vehicle Assistance, which helps authorities locate your car by using GPS data.

Is OnStar available everywhere?

OnStar is available from coast to coast, though the service is a little bit patchy on the west side of the country. Some users in Canada can connect to it, too. The map above shows where OnStar is available and where it’s hit or miss.

How to get directions on a car?

If you’re stuck, you can press the blue OnStar button (which is normally integrated into the rearview mirror) to ask for directions. An OnStar advisor can look up your point of interest — whether it’s a town or a Taco Bell — and send turn-by-turn directions to your car’s navigation system, assuming it’s equipped with one. If you’re caught in severe weather, like a blizzard, you can call OnStar and ask the advisor to give you the best way around it.

What is the OnStar suite?

General Motors branched out into in-car connectivity well before the term became a buzzword thrown around annually at CES. Its OnStar suite of technology is nearly a quarter of a century old. It has received several major updates in the past 25 years, but its core mission remains the same: It exists to make driving more convenient.

How much does General Motors charge for remote access?

General Motors charges $15 a month for Remote Access, $25 a month for Unlimited or Safety & Security (though the latter is available at $250 a year), and either $35 a month or $350 a year for Safety & Security + Remote Access.

Which cars have OnStar?

Nearly every car in the General Motors portfolio is compatible with OnStar, including models made by Chevrolet, Buick, GMC, and Cadillac. Odds are you’ll get OnStar regardless of whether you’re shopping for a 2020 Corvette or a 2020 Regal.

Does the 2021 Ford Bronco have OnStar?

Cars not made by General Motors are not available with OnStar, so don’t expect your 2021 Ford Bronco to come with the blue button on its rearview mirror. However, Ford’s Sync technology is a very similar system.

What is OnStar service?

OnStar is a system developed by General Motors that allows you access to a variety of subscription-based services. These services range from basic assistance with navigation and directions to roadside assistance and antitheft features. Many families and business professionals turn to OnStar for a sense of security and to receive assistance with basic travel needs. The OnStar system is now available on many different vehicle models, and a version of the service exists for non-GM vehicles.

What is roadside assistance?

Roadside assistance is a major component of OnStar service. Service representatives can dispatch towing and emergency crews when the car breaks down or is in an accident. OnStar automatically activates on many vehicles when their airbags are deployed, allowing a representative to contact the driver and send emergency response crews if the driver is unresponsive.

What is OnStar available for?

OnStar is now available on vehicles from most major car manufacturers. This means that if you formerly could not access the service because you drive a non-GM vehicle or your car lacks certain integrated features necessary for many OnStar functions, you can now get a scaled-back version of the service to fit your individual needs. This can be a great benefit for people who regularly use their vehicle for long trips or drivers traveling in unfamiliar territory. Business professionals may also use the concierge services of OnStar for information on local dry cleaning services, printers, or other businesses, in addition to receiving assistance that can help with their busy day-to-day lives.

What is the new OnStar Guardian app?

The new OnStar Guardian ™ app † (26) is now available for use in any vehicle, anywhere. You and up to 7 loved ones now have access to key safety services whether on the go or sitting at home. See how the Guardian app brings even more flexibility to the OnStar experience.

What is OnStar insurance?

OnStar Insurance Services make it easy for you to protect both your vehicle and your home. By bundling home and auto insurance, you’ll get coverage that thinks of every last detail.

What does OnStar do when you can't call for help?

You're in a crash, perhaps injured or disoriented, and you're alone. Even if you can't call for help, OnStar will be there for you. Built-in sensors can tell if your vehicle's been in an accident and automatically alert an OnStar Emergency-Certified Advisor. Using GPS technology and aerial imagery, your OnStar Advisor can pinpoint your vehicle’s location and send help right to the scene.

What is OnStar Advisor?

Our OnStar Advisors are the heart of who we are. Because what they do is vitally important, every OnStar Advisor is specially trained to provide a breadth of services. Including a special team of OnStar Emergency-Certified Advisors. These Advisors are trained and certified by the International Academies of Emergency Dispatch. They’re available 24/7/365 to get help quickly and offer critical assistance until it arrives.

How to get directions on OnStar?

Lost? Looking for the shortest route? Unexpected road closure? Getting directions is easy with OnStar. Push the blue OnStar button and ask your Advisor to send directions right to your vehicle. Use your your vehicle's mobile app.

What is OnStar Crisis Assist?

You may not know this: But OnStar Crisis Assist is there for you in the event of severe weather, flooding, fire or any other crisis situation. Your OnStar Advisor will be there with vital real-time information, special routing instructions and a reassuring, human voice. OnStar will even help you stay in touch with loved ones.

How long has OnStar been around?

For 25 years, OnStar has brought peace of mind to Members by providing an Advisor who is ready to help when needed. But confidence isn’t the only thing you get as an OnStar Member. Here are a few ways OnStar can help make driving even better.

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1.OnStar - The many features of OnStar explained - Priority …

Url:https://www.prioritychevrolet.com/what-is-onstar

33 hours ago OnStar provides you with a suite of Diagnostic Services to help you manage your vehicle's health and maintenance. Diagnostic Report Every month your vehicle will run a thorough check or the engine, transmission, brakes and other systems and email you with the results!

2.What Is OnStar? | U.S. News

Url:https://cars.usnews.com/cars-trucks/advice/what-is-onstar

2 hours ago  · More. OnStar is both a telematics system and a subsidiary of General Motors that owns the telematics system. The telematics technology is probably what comes to mind when most consumers hear the...

3.Welcome to OnStar: In-Vehicle Safety and Security System

Url:https://www.onstar.com/us/en/home#!

11 hours ago Welcome to OnStar, an in-vehicle safety and security system offering Roadside Assistance, Automatic Crash Response, and Stolen Vehicle Assistance.

4.How OnStar Works | HowStuffWorks

Url:https://auto.howstuffworks.com/onstar.htm

7 hours ago THE ONSTAR DIFFERENCE. SAFETY. Help in a crash or emergency — in or out of any vehicle. What does OnStar do for your car? OnStar provides you with a suite of Diagnostic Services to help you manage your vehicle’s health and maintenance. Every month your vehicle will run a thorough check or the engine, transmission, brakes and other systems and email you with the results!

5.OnStar - Wikipedia

Url:https://en.wikipedia.org/wiki/OnStar

2 hours ago For calls to the advisor, OnStar uses voice recognition software similar to that already used in some hand-held cell phones. However, one of OnStar's unique features is the ability to "surf the Web" using the Virtual Advisor automated system. For this service, OnStar uses text-to-voice technology called VoiceXML. When you ask for information, such as "weather," the software …

6.On Star Plans: Everything You Need to Know - Car and …

Url:https://www.caranddriver.com/research/a32879494/on-star-plans/

29 hours ago OnStar Corporation is a subsidiary of General Motors [1] that provides subscription-based communications, in-vehicle security, emergency services, turn-by-turn navigation, and remote diagnostics systems throughout the United States, Canada, China, Mexico, Europe, Brazil, and Argentina . A similar service known as "Vauxhall/Opel OnStar" was available in western Europe …

7.What is OnStar? | Digital Trends

Url:https://www.digitaltrends.com/cars/what-is-onstar/

24 hours ago  · GM's OnStar system provides a host of features to drivers from emergency help to hands-free calling and everything in between. Search Subscribe

8.What is Onstar? | Kelley Blue Book - Kbb.com

Url:https://www.kbb.com/what-is/onstar/

8 hours ago  · OnStar is available from coast to coast, though the service is a little bit patchy on the west side of the country. Some users in Canada can connect to it, too. The map above shows where OnStar is ...

9.GMC OnStar - Plans & Emergency Services | GMC

Url:https://www.gmc.com/connectivity-technology/onstar

14 hours ago  · OnStar is a system developed by General Motors that allows you access to a variety of subscription-based services.

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