
Role and Responsibilities of QA managers in Agile organizations
- Actually Building The Team. Every development team usually deals with one aspect of the process. ...
- Setting Quality Standards. Among QA manager responsibilities, an important one is determining essential metrics for the QA process.
- Perform cross-functional evaluation. ...
- Implementing Balance. ...
- Selecting the Testing Tools. ...
What is the role of a QA on an agile team?
Role of a QA Manager in an Agile Environment
- Peculiar Features of the Agile Project Development Model. If the Agile model is chosen for a project, the quality of the product is controlled by a team lead and testers ...
- The Manager Creates Rules. ...
- Forming a team. ...
- Determining Quality Indicators. ...
How important is QA specialist in an agile environment?
The success and usefulness of a QA manager depend on their ability to figure out their purpose in the Agile environment. If the Agile model is chosen for a project, the quality of the product is controlled by a team lead and testers who are part of this team, as well. The advantage of this approach is that team members become more result-oriented.
What are qa roles and responsibilities?
- Managing the overall performance of the quality department;
- Ensuring compliance with government regulations;
- Support the development of new products;
- Developing policies for the quality management system;
- Providing technical support to customers;
- Serving on committees responsible for developing and implementing strategies;
How to build a successful QA team?
Stages of QA Process
- Analyze Requirements. It costs more to fix a bug that has been detected during testing, as compared to just preventing them at the stage of requirements design.
- Plan the tests. The information gained during the requirements analysis phase is used as the basis for planning necessary tests.
- Design the tests. ...
- Execute Tests and Report Defects. ...

What is the role of a QA manager?
The Quality Assurance (QA) Manager will oversee the activity of the quality assurance department and staff, developing, implementing, and maintaining a system of quality and reliability testing for the organizations products and/or development processes.
Is a QA manager necessary?
Although the traditional role and responsibilities of a QA Manager might not be seen as necessary in the Agile context, there are certain areas where QA Managers can add value. A QA Manager in Agile needs to be an experienced tester to be able to provide advice on challenging situations.
What is the difference between QA Lead and QA manager?
In my experience a Lead is a working leader who assists and trains those who are under him/her, but is not responsible for their actions. Whereas a Manager is responsible for those who report to him/her. The Manager assigns, monitors, and evaluates the reportees.
What is the role of QA in Scrum?
One of the primary responsibilities for the QA role is to provide feedback from their testing experience to the Product Owner as well as collecting feedback from them. QAs work closely with the Product Owner to help them develop detailed acceptance criteria for their user stories.
Who does QA manager report to?
For arguments sake and to answer the question, QA manger is the head role and really should report to a production manager. They should report to the site or general manager and the same with the factory production manager.
Who is responsible for quality in Agile?
Quality in agile projects is achieved through the responsibility of the project team, the frequent communication between the client or customer and the team, the role of the product owner and specific tools and techniques that have been described here.
How can I become a good QA manager?
Apart from analyzing complex issues, visualization and prioritization of business scenarios are indispensable skills for QA managers. As a QA manager, you must also be able to anticipate a complex issue fluently by taking a look at the requirement. System simulation should fall among the qualities of a good QA manager.
What is a QA Test Manager?
@shlomigal. QA manager is responsible for all the development and/or maintenance life cycles policy and processes. Sometime he is also responsible for what you call –the tactical implementation of these processes, or at least help to implement it. Testing processes are part of the life cycle activities.
Is there a test lead in agile?
Game is up for Agile Testing Leads and they are needed to: Assist progress of intercommunication and reporting in the agile team and its organization. Perform done work on testing to the head of management.
How is QA done in agile?
The agile QA process begins at the inception of the software development life cycle. From the initial design meeting, through the development phase, to final testing and hardening of the application. This process is repeated in two-week sprints until the project is released.
Is QA needed in agile?
In this new agile paradigm, QA should be involved throughout the whole agile process. In fact, testers should be part of the team. Whether it's pairing on a task or discussing how a story should be tested, they're integral in discussions around testing and quality.
Can QA be Scrum Master?
Yes. A Scrum Master is obliged to manage the process as a QA specialist because QA staff also manages the process within an organization (for example, SDLC, QA process, or project management). While a scrum master breaks the requirement in user stories, a QA specialist can break it in the form of test cases.
Do QA managers test?
QA managers boost testing productivity and test coverage for Agile applications. If that person also performs tests, all the better, but the focus should be to help QA engineers be capable and focused.
How does QA fit into an organization?
In developing products and services, quality assurance (QA) is any systematic process of checking to see whether a product or service being developed is meeting specified requirements.
but What Exactly Is The Role of QA in Agile?
What can a tester do to help initiate a cooperative working relationship with the development team? Here are 6 things software testers should do wh...
Attend Sprint-Planning Sessions.
A member of QA should always attend planning sessions. This ensures QA is in sync with the development team from the start, and allows QA to identi...
Don’T Save All The Testing For The End; Test Throughout The Sprint.
This is important. In order to deliver high quality software in a short amount of time, you need to work efficiently. With testing happening throug...
Meet With Developers For Short Hand-Off Demonstrations.
It’s hard to argue the value of in-person communication. Assuming QA and development work in the same location, schedule a quick face-to-face hando...
Attend Sprint Retrospectives.
If your team isn’t meeting at the end of the sprint to discuss successes and failures, you’re missing out on the opportunity to improve future spri...
What is QA manager?
Unlike a tester, the QA manager knows how to and can make changes to the project before its completion. Managers who have skills in the latest tools and technologies, as well as understand the main QA trends, are especially in demand.
What is the advantage of QA?
The advantage of this approach is that team members become more result-oriented. QA is not carried out post factum but turns into a part of the development; changes are even suggested at the planning stage or during the process of the product creation.
What is required from a testing manager?
And what is required from the manager is to have deep knowledge in all of the directions. The manager should be competent in both manual and automated testing so that they can coordinate the work of manual and automation specialists, if necessary.
Can every tester become a good QA manager?
A QA manager in an Agile environment takes on many critical functions and can be an irreplaceable team member. At the same time, not every tester or even every PM can become a good QA manager. Today, the demand for such specialists in the labor market exceeds the supply. Topics:
What is the role of QA manager?
The next role of the QA manager is to build the team wisely, with the right number of development testers and end-to-end QA architects, as well as to define their roles and responsibilities and how those roles work together. A QA manager should also ensure that testers are properly equipped to test their team’s particular development work.
Why is it important to have a QA manager?
It is hugely important that the business has an authority who can quickly resolve all quality issues that may arise during the Agile development process . QA managers are the best candidates to take this role and act as the quality focal point of the organization.
What is the best friend of an Agile QA manager?
Metrics are the best friend of the Agile QA Manager. QA managers help the business by defining the quality KPIs and trends among the different teams. Let us review some typical examples:
Is QA necessary in Agile?
Although the traditional role and responsibilities of a QA Manager might not be seen as necessary in the A gile context, still, there is a role for test managers in agile, and it’s much more strategic than it was before.
Do QA managers have authority over Agile teams?
QA managers do not have any authority over the Agile teams and especially not on the testers that may be under their direct management prior to shifting to Agile. QA managers will have to learn to let Agile teams grow in their path to becoming self-organized, independent and strong teams.
What is agile QA?
In summary, agile embraces lean, flexible processes, tools, and documentation. The traditional QA model is now a delivery-driven role requiring a collaborative environment. There QA can focus on tasks that result in one thing: quickly delivering a high-quality product.
Why should QA members attend planning sessions?
Attending ensures QA is synchronized with the development team from the start and allows QA to identify possible problem areas and risks early on.
How to deliver high quality software in a short amount of time?
If you find all the bugs at the end of the sprint, it’s too late. Integrating testing and development allows the two teams to work together and resolve issues faster, leading to higher quality results.
Why should QA team members attend stand ups?
A member of the QA team should always attend the daily stand-ups. Doing so promotes a collaborative team environment, making QA feel involved and a part of the team. Additionally, by QA being present, they can stay up to date with how the sprint is going, which allows them to plan their workload.
Should you skip documentation in agile?
Just because you’re an agile team doesn’t mean you should skip documentation. Documentation is essential, especially for QA. Keep your documentation lean because changes are bound to happen. Even minimal documentation can add a lot of value to you and your team.
What are the responsibilities of QA analysts in agile development?
There are myriad responsibilities of QA analysts in agile development as below. 1. Beyond the writing “Test Cases”. Writing test cases and testing application which is being developed is not the key role of QA.
Why should QA be involved in a scrum?
Generally, when the QA person is absent from the planning session, testing time and efforts are overlooked hence QA should always attend planning sessions. Presence in daily scrum, they’re able to up to date with development status and how the project is going on so it is helpful to QA plan their work. QAs involvement in a scrum, get a chance to update team with on known and critical issues so it will help developers to keep focused on the bug and speed up their plan that is why QA analyst should attend daily scrum.
Why should QA have excellent communication with all team members?
Tester should have excellent communication with all team members specially developers because tester is playing crucial role in agile methodology. QA should schedule face-to-face a quick handoff demonstration for every new feature and functionality. These will help to QA for better understanding of how the newly developed feature is working ...
Why should QA analysts be realistic?
During estimating user stories, the team should more realistic because both “positive” and “ negative” scenarios should be considered. Although estimation is a difficult task, for the best practice entire team has to participate in it. To enhance actual requirements from existing user stories, QA analysts should provide feedback from their past testing experience as well as other team members’ experience during every sprint to the product owner. The roles like developer and tester work in collaboration, the clear requirement we will get. As a result, reduce the doubts and questions developers often coming up with while coding, which produces greater productivity and ample amount of time savings for the development team and testing team.
Why is automation important in QA?
So automation provides consistency, reliability, and better test coverage over the software’s functionality.
What is the role of QA in DevOps?
November 7, 2020. The role of QA is very essential in any software development process (DevOps). QA should monitor the software engineering processes and methods used to assure quality. There are various roles and responsibilities of QA in the agile testing method therefore, Firstly we understand quickly “what is an agile methodology in ...
What is agile methodology?
Agglomerating the points elaborated above it can be concluded that agile is an approach and process which consists of a set of engineering best practices intended to allow for rapid delivery of high-quality software. Therefore in agile methodology, the role of tester enormously changed compared to traditional testing. There are myriad responsibilities of QA analysts in agile development as below.
What is the role of QA manager?
Your role as QA manager is to build the team wisely, with the right number of development testers and end-to-end QA architects, as well as to define their roles and responsibilities and how those roles work together. You should also ensure that development testers are properly equipped to test their team's particular development work.
What is QA in software development?
QA is a distinct profession and not just something that you do along the way as you develop software. QA professionals need to have the proper background and to keep up to date with the latest tools, trends, technologies, and methodologies—something that somehow never makes it into a developer's schedule.
What is quality in agile?
In pure agile organizations, quality is managed by development team leads and development testers within the team, not by someone outside of it. There's a good reason for that: when the team is responsible for and is measured by the quality of its code, delivering high-quality code (as opposed to just completing a user story) becomes a priority. Quality becomes an integral part of the team's planning, development, status meetings, and the definition of "done." Code quality established by measurable results becomes a target for the whole team. As a result, your team delivers better code.
What is the transition to agile?
Transitioning to agile is a process that takes considerable time and effort before quality can become a core competency. Development testers and developers are usually highly technical and therefore tend to focus on the technical aspects of quality assurance, such as test automation and tools.
Why do QA managers move testers?
In these cases, the QA manager may move developers or development testers between teams to answer an immediate need for extra testing. This technique is known as " swarming ." In my group, this often happens when we reach the feature freeze phase of programming, during which we conduct intensive regression testing to stabilize the product. At that point, I may involve more developers in testing and move development testers between groups.
What is code quality?
Quality becomes an integral part of the team's planning, development, status meetings, and the definition of "done.". Code quality established by measurable results becomes a target for the whole team. As a result, your team delivers better code. But there's also a downside.
Should agile teams have independence?
While managers should give agile teams a great deal of independence and responsibility to manage themselves, the organization as a whole must still function as a coherent unit. You must set a few basic ground rules, such as what testing tools to use, which methodologies to apply, how to define defect statuses, how to classify the state of a build, and so on.
What is the role of a test manager in an agile organization?
If you're a test manager—or any sort of manager, for that matter—in a company that's transitioning to agile, you might be curious about where you stand in the new environment. Many of the traditional management roles are gone, but managers still have their place.
When an organization transitions to agile, do managers have to work across the organization?
When an organization transitions to agile, managers have to work across the organization—not just for managing the project portfolio instead of shuffling people around, but also to help team members with the inevitable stresses that come from working closely with others in a knowledge worker organization.
What do test managers do?
Test managers build trusting relationships with their staff and build the capacity of the testing group.
What is functional manager?
The functional manager now has these responsibilities: build a trusting relationship with everyone in the group, remove organizational obstacles, provide coaching, do career development, and help build the capacity of the organization.
What is the first challenge in agile?
You've noticed I've mentioned removing obstacles numerous times. In new-to-agile teams, noticing the obstacles is the first challenge. And, as more organizations attempt to move to agile, they are noticing that removing the obstacles often entails influence and negotiation at varying levels of the organization-not an easy task.
Do project teams need a manager?
And, the project team members still need a manager with whom they can build a trusting relationship. That trusting relationship is key to retaining people [1], [2]. In addition, managers need to be on the lookout to build capacity in the organization. Is it time to hire more people? Do the current project team members need some form of training?
Do we need test managers?
Yes. The problem is that we need test managers and any other functional manager to do different work. We still need them to build trusting relationships with people and to build capacity in the organization, but which people and what kind of capacity?
What are managers responsible for in the Agile world?
What Managers are Responsible for in the Agile World: Champion the Agile Process – as a manager, you will be expected to get behind the move to agile and support it in both your words and your actions. Key tip: learn as much as you can as early as possible in the transition so you can honestly communicate its benefits and drum up support.
How to attack an Agile transformation?
The best way to attack an Agile transformation with confidence to empower team members to make daily decisions, and let go of control. As teams self-organize, they’ll still turn to you when problems arise, but will expect you to guide them rather than save them.
Do you have to manage budgets in agile?
Managing budgets – if project or department budgets fall under your oversight, you’ll still need to manage those. While you may see certain line items and allocations change as agile processes are tested and implemented, the basic budgetary process won’t.

Actually Building The Team
Setting Quality Standards
- Among QA manager responsibilities, an important one is determining essential metrics for the QA process. Since websites and apps have become more complex in the last few years, the QA process has become equally drawn-out. Richer websites and apps usually require more comprehensive testing (more features, more functions) and must be cleared of thousands of bu…
Perform Cross-Functional Evaluation
- As mentioned before, different teams work on different aspects of a website or app, running tests on those specific aspects alone. The roles and responsibilities of quality control managers include running cross-functional tests that ensure that all features work in alignment with each other. Tests by different teams are usually run in a variety of environments. The QA manager ha…
Implementing Balance
- It may occur that a certain team suddenly ends up needing more testers to catch up with deadlines. It may also happen that a deadline is brought forward and product release has to be sped up. In such cases, the QA manager has to move testers between teams to address the immediate need for more testing. They may also choose to involve more developers (ones acqu…
Peculiar Features of The Agile Project Development Model
The Manager Creates Rules
- One of the main tasks for any IT manager is to ensure a certain level of creative freedom and independence for the team but, at the same time, prepare them for responsibility for the results. The teams must work as a single organism. Like specialists in other areas, testers should create some internal rules. These rules usually relate to the following aspects: 1. Set of tools usedTMet…
Forming A Team
- Usually, in a testing team, there is someone specializing in UI, someone specializing in back-end, etc. And what is required from the manager is to have deep knowledge in all of the directions. The manager should be competent in both manual and automated testing so that they can coordinate the work of manual and automation specialists, if necessary. Only a skillful QA manager can buil…
Determining Quality Indicators
- The duties of the managers also include the determination of the metric values that will be used to assess the product quality during the development process. Among other things, it is important to prepare a classification for all possible defects, as well as to define the “highlight of the program” for each project, which will attract the attentio...