What does UEQ stand for?
Applying the User Experience Questionnaire (UEQ) in Different Evaluation Scenarios. In: Marcus, A. (Ed.): Design, User Experience, and Usability. Theories, Methods, and Tools for Designing the User Experience.
Is the UEQ+ available in my language?
The UEQ+ is currently available in more than 20 languages. When new scales are added to the UEQ+ framework it will require some time until translations are available. Thus, these new scales may not be available in all translations. Only the German and English templates will always contain all scales.
What are the UEQ scales?
The scales Attractiveness, Perspicuity, Efficiency, Dependability, Stimulation and Novelty are part of the UEQ (see Laugwitz, Schrepp & Held, 2008). The scales Haptics and Acoustics are described in Boos & Brau (2017). The development of the scale Trust is described in Hinderks (2016).
How many items are in the short version of the UEQ?
Two Excel-Sheets that make the analysis of your results easy. A short version of the UEQ with just 8 items is available for some special application scenarios. The questionnaire (list of items) of the short version of the UEQ. An Excel-Sheet that make the analysis of your results easy.
What does Ueq measure?
The user experience questionnaire (UEQ) is a widely used questionnaire to measure the subjective impression of users towards the user experience of products. The UEQ is a semantic differential with 26 items.
What is a user questionnaire?
User interface survey questions are a questionnaire that aims to identify the areas of improvement in terms of the user interface of a product based on user opinions. Such a survey helps businesses to evaluate the current level of satisfaction with the interface of their product.
What does user experience include?
User experience (UX) focuses on having a deep understanding of users, what they need, what they value, their abilities, and also their limitations. It also takes into account the business goals and objectives of the group managing the project.
What is the best questionnaire tool?
Here are the eight best survey tools to help you:Google Forms.SurveyMonkey.Typeform.Jotform.SoGoSurvey.SurveyPlanet.Zoho Survey.Crowdsignal.
How do you write a UX questionnaire?
12 things to consider while preparing a questionnaire for UX SurveyTry to ask a neutral question. ... Easy and simple Questions. ... Keep it Transparent. ... Respect your user's anonymity. ... Design for Conditionality. ... Keep it open. ... Ask one concept at a time. ... You may influence by how you ask or order of option.More items...•
What is difference between UI and UX?
UI refers to the screens, buttons, toggles, icons, and other visual elements that you interact with when using a website, app, or other electronic device. UX refers to the entire interaction you have with a product, including how you feel about the interaction.
How do you do user experience?
Step 1: Take action. Think like potential customers. ... Step 2: Get emotional. Next, use different colored sticky notes to map out what feelings or emotions you want people to have when they complete an action. ... Step 3: Start sketching. ... Step 4: Test early.
What is UX writing examples?
UX Writing ExamplesCall to actions (CTA) Well-worded calls to actions can get users to take action and dramatically increase sales. ... Menu Design & Navigation. Information architecture work requires a careful consideration of words. ... Interface hints. ... Supporting content explaining a function or feature. ... Conversational UIs.
Do I need statistic skills?
Well, no… The most wonderful thing about the UEQ is that it comes with an Excel analysis tool. So there’s no need for being a pro in statistics or math.
How does benchmarking with the UEQ work?
For a side project I needed to do some benchmarking on dart score boards — you know, those apps where you can enter your results while playing steel darts so you don’t need to write them down on paper.
How do I track my UX over time with the UEQ?
In a project for one of my clients (a financial institute which is offering funding for businesses) I use the questionnaire to track how the UX changed after a new release. Of course you should not just rely on those numbers and graphs but combine it with usability tests.
Where do I get the UEQ?
You can download the survey for free and in 20 different languages over here: UEQ Online. They ask for an email address but I didn’t get any spam so far and it downloads immediately afterwards. There were also ideas of even shortening the questionnaire further, so you can use it for example after the check out on your e-commerce page.
Further reading and more cases studies
There are a few academic publications in the download section on the site that show how you can use the UEQ for usability testing, benchmarking or research.
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