
How to set up USPS Informed Delivery?
The process is simple:
- Consumer signs up for Informed Delivery.
- Mail is imaged during processing.
- Images are matched to delivery points and mailer interactive campaigns are applied.
- User receives mailpiece images.
- User receives physical mailpieces.
What is USPS Informed Delivery Service?
Informed Delivery is a free USPS service allowing consumers to preview their scannable mail and manage package delivery before items reach the mailbox, sending preview images directly to their ...
How reliable is the US Postal Service?
The United States Postal Service handles over 202 billion pieces of mail each year. While each employee makes a concerted effort to process, without damage, each piece of mail, an occasional mishap does happen.
How accurate is Informed Delivery with the USPS?
- Magazines and catalogs
- Large envelopes
- Packages (although packages with tracking numbers are listed separately in the Informed Delivery email, based on the tracking information)
- Some junk mail that is

Is Informed Delivery a good idea?
Informed Delivery can be very useful in a number of ways, it's a free service, and as I'll discuss in detail, signing up for it can help prevent mail identity theft by giving you information to get a leg up on thieves (and if you don't – they could get there first).
Does Informed Delivery show all mail?
USPS Informed Delivery doesn't show customers all of their mail. Some letters arrive without ever showing up as a preview. The mail users do get previews of will only show them the outside of the envelope. This helps you know what to expect to see in your mailbox.
What is Post Office Informed Delivery?
Informed Delivery is a free and optional notification feature that gives residential and eligible PO Box™ consumers the ability to digitally preview their letter-sized mail and manage their packages scheduled to arrive soon.
Who qualifies for Informed Delivery?
Your ability to sign up for Informed Delivery is dependent on living at an eligible residential address and the ability to verify your identity. You will also need to create a personal usps.com® account if you do not already have one.
What is wrong with Informed Delivery?
Informed Delivery not showing mail or images USPS Informed Delivery simply doesn't offer the image service for large mail pieces at this time (unfortunate, but true). Your daily notification will come with a message alerting you to the fact that there is no image for the larger pieces of mail.
Will Informed Delivery show checks?
Tracking the check with USPS Informed Delivery If you're signed up with Informed Delivery, you can access the information and see when your stimulus check may arrive. The system automatically emails you each morning with an image of the letters being delivered to you.
Who scans the mail for USPS Informed Delivery?
Once sent, a direct mail piece is scanned by the Post Office™ facility and entered into a tracking system. Senders can then track pieces using the Informed Visibility tool, which shows when a mail piece has entered different stages in the delivery cycle.
What is Informed Delivery and how does it work?
To sum it up quickly, Informed Delivery is a new customer-facing service from the USPS that provides a digital daily digest of mail prior to its arrival at the mailbox. Customers are able to see greyscale images of up to ten mail pieces per day, for free.
How do I set up a USPS Informed Delivery?
Visit informeddelivery.usps.com and click “Sign Up for Free.” 2. Enter your residential address or personal P.O. Box address to verify that it is eligible for Informed Delivery.
Can 2 people at same address have Informed Delivery?
Multiple residents can sign up for Informed Delivery at the same address so that family members or roommates can view incoming mail. USPS ensures that the first 10 mail attachments are visible in the USPS mobile app for better mail management. Informed Delivery customers can view the remaining mail in their dashboards.
What is informed delivery for business mailers?
The Informed Delivery for Business Mailers website is the one-stop-shop for information on interactive campaigns.
How does informed delivery enhance the value of physical mail?
Informed Delivery enhances the value of physical mail by creating a new mail moment through digital content (i.e., custom images and target URL).
What is an interactive campaign?
Interactive campaigns include custom images and a URL that directs the user to a digital experience. Informed Delivery users receive
Does Surveyed informed delivery increase satisfaction?
Surveyed Informed Delivery users have shown an increase in satisfaction ; with more users stating they would recommend the feature to someone else.
Is there a change to mail processing operations with informed delivery?
There is no change to mail processing operations with Informed Delivery.
Does USPS replace hardcopy mail?
Nothing replaces the tactile value of hardcopy mail, but USPS is responding to consumers’ increasing desire to interact and communicate digitally with everything, including their mail.
What is informed delivery?
As mentioned earlier in this article, Informed Delivery will make sure you receive mail notifications on mail & packages that are on their way to be delivered. Those notifications only contain an image of the exterior of the envelope and package, without giving you any information on the interior contents of your mail. There is no question, that for people who tend to travel a lot, or simply want to be able to preview their mail online, Informed Delivery can be a great tool.
When was informed delivery introduced?
As mentioned, Informed Delivery was first introduced in 2014. Was it a response to Jerry Seinfeld’s plea to digitize mail in February of that year? Could be…
How long does informed delivery take?
The Informed Delivery dashboard displays mail images for a seven day period while packages are displayed on the Informed Delivery dashboard for up to 15 days after a package has been delivered.
How long has the USPS been going strong?
The USPS has been going strong for over 200 years and with rapid changes that saw it delivering mail on horse, transitioning to delivering mail via strange looking, doorless vehicles and to today: delivering mail notifications via an e-mail notification or through the online dashboard.
How to view remainder mail?
To view the remainder mail items, you will need to access them from your Informed Delivery dashboard. The purpose of this, is to limit the size of the e-mails that are transferred to users, which can help with security concerns (more on that shortly.)
How many emails can you receive in informed delivery?
There is a max number of 10 mail items that will be previewed in your daily e-mail notification that comes from the USPS. To view the remainder mail items, you will need to access them from your Informed Delivery dashboard. The purpose of this, is to limit the size of the e-mails that are transferred to users, which can help with security concerns (more on that shortly.)
What is the USPS's mandate?
Additionally, the U.S Postal Inspection Service (USPIS) ensures the protection of mail, since its entire mandate is to safeguard the USPS system as well as its employees who deliver the actual mail. Adherence to the Privacy Act, also ensures private citizens of that information shared through the mail, is to remain private with very strict conditions under which the information can be disclosed externally to third parties.
What is a USPS license?
USPS grants to You a limited, non-exclusive, non-transferable license to access and use the Service for the purpose of shipping USPS products generally. The information regarding Your item may be used for informational purposes commercially solely to provide information regarding Your item to either a sender or recipient of Your item. USPS also grants to You a non-exclusive, non-transferable license to use the Service on any device that You own or control as permitted by any terms of use set forth by Your device manufacturer, the terms of use of Your device's operating system and/or the terms of use of Your telecommunications provider. Any violation by You of the license provisions contained herein may result in the immediate termination of Your right to use the Service. USPS reserves all right, title and interest not expressly granted under this license to the fullest extent possible under applicable laws. ANY USE OF THE SERVICE NOT SPECIFICALLY PERMITTED UNDER THIS AGREEMENT IS STRICTLY PROHIBITED.
What is a postal service agreement?
This agreement constitutes the entire agreement between the User and the Postal Service with respect to this Service and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the User and the Postal Service with respect to this Service. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
What is consenting to USPS?
You are consenting to agreeing to be contractually bound for the products and services previously listed used using USPS Electronic Signature Online and are consenting to receive documentation of such transaction (s) either through the display of such information or the delivery of such information electronically. In such instances You may be asked to print or download such transactional information for Your records. Your consent permits the general use of electronic records and electronic signatures in connection with the services in which You use USPS Electronic Signature Online.
What are links to third party sites?
Links to Third-Party Sites and Limitation of Liability. The Service and other websites and services that may be accessible through the Service or on usps.com generally, which also may be operated by the Postal Service, may contain links to websites operated by parties other than the Postal Service.
What does "restrict" mean on USPS?
Restrict or inhibit any other user from using and enjoying the Service or usps.com generally.
What is the purpose of advertising on USPS?
Advertise or offer to sell any goods or services for any commercial purpose through direct communications utilizing the Service or usps.com;
Is the Postal Service liable for informing delivery?
You acknowledge that functionality of the Service may be compromised or unavailable based on the configuration of Your system based on Your operating system, browser version as well as Your hardware or phone. Access to the Service is not guaranteed for every software and hardware configuration, and You agree that the Postal Service shall have no liability for Your inability to access Informed Delivery in every instance, or to access the various services available through Informed Delivery due to such hardware and software constraints.
What is Informed Delivery from the United States Postal Service (USPS)?
The USPS’s Informed Delivery is a free service that gives customers early access to their incoming mail.
Where does US Postal Service take a picture of my shipment for Informed Delivery?
Mail is scanned for Informed Delivery as it passes through the Postal Service’s automated mail sorting system. This only occurs at the large USPS sorting facilities, not at the local post office.
How does informed delivery work?
As a mail recipient, the USPS sends you an email preview of your mail before delivery.
Why use informed delivery?
Some people like to see what they receive in the mail each day. Others find it helpful to know when a very important letter arrives.
How do I sign up for Informed Delivery?
To sign up for Informed Delivery, you must meet the eligibility requirements and confirm your identity with the USPS.
Who can use Informed Delivery?
The feature is available to residential customers and eligible personal PO Box addresses.
Is USPS Informed Delivery safe?
USPS Informed Delivery is an excellent service, but there is a security concern because you do not have to prove that you live at the address you signed up with. But the USPS takes the security of its customers’ data very seriously.
