You can do that by sending it in the mail to: FasTrak PO BOX 26962 San Francisco CA 94126. You can also return it in-person to the Bay Area FasTrak Customer Service Center. Does FasTrak offer a refund?
Full Answer
How do I return a FasTrak toll tag?
If you are returning the toll tag by mail, FasTrak recommends sending the toll tag by certified or registered mail to P.O. Box 26927, San Francisco, CA 94126. You must return your toll tags within 10 business days of your request to close your account.
How much does it cost to open a FasTrak account?
There are no fees to open or to maintain a FasTrak account. As toll tags are leased, refundable security deposits do apply. The security deposit is $20 per toll tag. The deposit is refunded to you when you close your account and return the toll tag in good condition.
Where can I use a FasTrak tag in California?
FasTrak can be used anywhere the FasTrak logo is displayed in the State of California. In the Bay Area, FasTrak toll tags can be used on all toll bridges, express lanes, and at parking facilities at the San Francisco International Airport.
Can motorcycles use FasTrak to pay tolls?
Yes. Motorcycles can use FasTrak to pay tolls by mounting their toll tag in a secure location. It is recommended that you use one of the following methods to secure your toll tag: Place toll tag in your front pocket, as it can be read through the material.
Where can I return my FasTrak transponder?
the FasTrak Customer Service CenterYou can return your toll tag in person or by mail to the FasTrak Customer Service Center. If you are returning the toll tag by mail, FasTrak recommends sending the toll tag by certified or registered mail to P.O. Box 26927, San Francisco, CA 94126.
How do I get rid of FasTrak?
You can close your account by completing an Account Closure Form and submitting it to the FasTrak Customer Service Center or by logging into your account online. Simply navigate to the Account Settings tab and select Close Account.
What happens if I don't return my FasTrak?
For accounts that replenish their balance manually (cash or check), FasTrak requires a refundable deposit of $20 for each toll tag. If you close your account and return your toll tag(s) in good working condition, FasTrak will refund your deposit(s). Deposits may be forfeited for damaged, lost or stolen toll tags.
How do I get my FasTrak refund?
If you have a hardship or are having trouble verifying the status of your claim, you may call the FasTrak Customer Service Center toll free at 877-229-8655, or go to Email FasTrak and click Web. When the drop-down box appears, select Unclaimed Funds.
How do I turn off FasTrak transponder?
Deactivate the lost or stolen transponder as soon as possible by logging in to your account online or via The Toll Roads app. Select "Transponder" and "Deactivate" the lost or stolen transponders.
How do I cancel my toll account?
You can close your E-Toll account by logging in to your account and raising an enquiry, by calling 13 18 65 or by attending any Service NSW centre.
Does FasTrak refund balance?
FasTrak will send you instructions on how to return your toll tag(s) and how to receive credit. After 30 days, your account will be closed, and you will be refunded any remaining balance.
How do I return a transponder?
Print a Pre-paid Label: Print your pre-paid label at home and drop your transponder in the nearest mailbox. Click here to retrieve your pre-paid return label. Ensure that your parcel is securely packed, wrapped and reinforced and affix your return label on the largest side of your parcel.
Is FasTrak transferable?
FasTrak Standard and FasTrak Flex toll tags can be moved from vehicle to vehicle as long as they are properly mounted at each location, as described in the mounting instructions.
Does Costco still sell FasTrak?
Costco and Walgreens sell FasTrak toll tags. For a list of retail store locations selling toll tags, please visit the Get FasTrak page.
How do I contact FasTrak?
To get help over the phone, please call 877-BAY-TOLL (877-229-8655) and follow the prompts. You can also email the Customer Service Center using the online contact form on the FasTrak website.
How long does FasTrak battery last?
A The battery may fade after five years or so, in which case you call customer service and exchange the tag for a new one. However, when a FasTrak account has not been used for 12 consecutive months or longer, you will be notified and can either close the account or keep it open.
How do I cancel auto payments on FasTrak?
How to cancel FasTrak by phoneCall 415-486-8655.Tell the representative that you want to cancel your account.Provide all the necessary information and help the representative locate your account.Wait for the representative to cancel.Ask for confirmation in the form of a confirmation number, receipt, or email.
How do I delete my Uproad account?
To close your account, contact our customer care team using chat or e-mail at [email protected]. Please note that simply deleting the app or unsubscribing from membership won't close your account. We're sorry to see you go!
How do I contact FasTrak?
To get help over the phone, please call 877-BAY-TOLL (877-229-8655) and follow the prompts. You can also email the Customer Service Center using the online contact form on the FasTrak website.
How do I dispute a FasTrak in the Bay Area?
How do I file a claim?Go to Email FasTrak.Click Web, and, when the drop-down box appears, select Unclaimed Funds.Fill in your details and upload your signed claim form and required documentation.Click Submit.
How long does it take to return a defective product?
You are required to report the defect within 7 days of receipt of the product either by calling us on 1800-266-0123 or writing to us on [email protected] .
How long does it take to get a refund from a cancelled cheque?
1. If customer provides a cancelled cheque with the returned product then the refund can be made within 7-15 working days & amount will be refunded directly into customer's account through online transfer as NEFT.
How to contact Titan customer support?
Customers should contact Titan customer support on 1800-266-0123 or write to [email protected] within 7 days from the receipt of product. 2. Customers should not return the product before receiving a confirmation mail from us about the same. 3.
Can Titan refund international orders?
For international orders, currently we do not provide for refund policy. Although, Titan will refund the amount to the customer only under following two circumstances and at the sole discretion of Titan:
Can you return jewellery with orange lock?
For jewellery products, an orange lock will be provided inside the Jewellery box for return purposes. Customer has to return the jewellery product in its original package with the box locked with the orange lock. Without compliance of the above, returns will not be accepted by our shipping agent.
Can you return a jewellery box without the serial number?
In case of jewellery product, our customer care will call the customer for confirmation on the serial number of the orange lock provided with the jewellery box. Return process for jewellery products cannot be initiated without confirmation of the lock serial number.
Can you return Titan products?
However, if you are not happy with the product, you can choose to return the order.
How does FasTrak work?
With a FasTrak account, drivers register their vehicle’s license plate and affix a FasTrak transponder to their vehicle’s windshield, so that when they pass through a tolling point, the toll is automatically deducted from their account. There are eleven agencies that operate tolled bridges, lanes and roads in California.
What is a fastrak?
FasTrak® | FasTrak Throughout California. FasTrak® is the statewide toll collection system used to pay tolls electronically in California. With a FasTrak transponder and an account, you can pay tolls electronically on every tolled bridge, lane and road in California, eliminating the need to stop and pay cash at toll booths.
What happens if you remove the sticker transponder?
If the sticker transponder is removed, the antennae will break and will no longer work. External. Screw-mount to the front bumper either above or below where the license plate is usually located. Your external transponder is equipped with tamper-resistant screws and a unique wrench for installing these screws.
How to position transponder?
Position the transponder so that the provided screws line up with the holes in the front bumper.
Does FasTrak work in California?
FasTrak transponders come in different shapes and sizes, but they all work to pay your toll anywhere the FasTrak logo is displayed in the state of California. Below is a description of the different types of transponders used throughout the state. For specific information about the transponders your local agency uses, please visit their website.
Does FasTrak have tolls?
FasTrak customers can receive reduced tolls as a qualifying carpool or clean air vehicle. All discounts are specific to individual FasTrak facilities. For more information please visit the website for the FasTrak facility you are interested in. (link to map)
Can a sticker transponder be shared?
When the sticker transponder is removed from the windshield, the antennae breaks, so this transponder cannot be shared between vehicles. It can be mounted only once. Drivers with a sticker transponder will always pay the full toll, regardless of the number of occupants in the vehicle.