How do I Return my Comcast Business Equipment?
- Find an Xfinity Store or Comcast Service Center location near you and then make an appointment by visiting xfinity.com/stores.
- Drop off your equipment at any Xfinity Store or Comcast Service Center. ...
- Our team at the Xfinity Store will provide you with a receipt confirming your return details.
How to return Comcast Business Equipment?
- Go to the Equipment Return page after logging into your Xfinity account.
- Select the devices you want to return from the list that appears.
- Select a reason for the return and a method of return.
Where are the Comcast offices located?
Comcast’s corporate headquarters is located at One Comcast Center in Philadelphia. The office can be contacted by dialing the corporate phone number at 1-215-665-1700. The corporate fax number is 1-215-981-7790. Comcast was originally incorporated in the state of Pennsylvania in 1969 under the name of Comcast Corporation.
Where is Comcast cable located?
Comcast Cable is located at 13832 Van Dyke Ave, Detroit, MI 48234. Comcast Cable can be contacted at (800) 201-0243. Get Comcast Cable reviews, ratings, business hours, phone numbers, and directions.
How to return a device to Xfinity?
How to schedule an at home pickup with UPS?
Does Xfinity store have receipts?
About this website
Where do I take back my Xfinity equipment?
Drop off your equipment at any Xfinity Store or Comcast Service Center. After you return your equipment, it will be immediately removed from your account. Our team at the Xfinity Store will provide you with a receipt confirming your return details.
Can you return Comcast equipment to UPS Store?
Comcast has teamed up with The UPS Store to offer convenient and free equipment returns at more than 4,400 The UPS Store locations. Comcast customers can drop off equipment as-is – no box or packaging required. Comcast and The UPS Store are working together to simplify the process of equipment returns.
How long do I have to return Comcast equipment?
You have 14 days from when your device was shipped (or purchased in a retail store) to start a return or exchange. The device must be activated before being returned or exchanged. For accessories, you have 30 days from your purchase date to start a return or exchange.
How do I return Comcast prepaid equipment?
Xfinity Prepaid Modem Kit Return Policy To return the Kit, bring the Kit to the Xfinity store where purchased or if the Kit was shipped to you, use the UPS shipping label in the Kit, or call 855-75-PREPAID. All opened Kits must be returned, content complete and undamaged.
How much does Comcast charge for not returning equipment?
If you don't return the equipment you get charged for it. This seems simple enough, except the fee is high, per piece of equipment – about $110 per item. And if you don't pay it, then eventually Comcast Xfinity can send the bill to a collections agency and it will end up as a bad mark on your credit score.
Do you have to return Xfinity Remote?
Comcast will require you to return modems, routers, remotes, gateways, television boxes, and the power cords for these devices. The ethernet and coaxial cables can be kept.
How do I quit Comcast?
Visit your local Xfinity Store. Complete a simple online cancellation form (we'll call you within two business days of receipt to confirm your request). 1701 JFK Blvd. Note: We'll call you within two business days of receipt to confirm your request.
How much does Comcast charge for equipment?
Xfinity equipment fees: $17.45/mo. Plus, it tacks on a $7.50 per month DVR service fee and a $9.95 per month technology fee. Of course, you could just go with the included TV box, which comes at no extra charge.
Can I exchange my modem at an Xfinity store?
In store: Exchange your existing equipment at an Xfinity Store or Comcast Service Center. By appointment: If your new equipment is professionally installed, your technician takes your existing equipment.
How do I contact Comcast prepaid customer service?
To receive Replacement Equipment you must notify Comcast within thirty (30) days of the date of purchase by calling 855-757-7372 and following the return procedures provided when you call.
Can I use my old Xfinity prepaid modem?
Can I use my existing modem for Xfinity prepaid internet? You must use the wireless gateway included in your starter kit for your Xfinity prepaid plan unless you have a Comcast modem from a previous Xfinity plan.
Should I return Comcast Flex?
You must return your Xfinity Flex streaming TV Box(es) upon the end of your Xfinity Flex service. If you're an Xfinity TV customer, you aren't eligible for Xfinity Flex.
What happens if you don't return Xfinity equipment?
What Happens if You Don't Return Comcast Equipment? You'll be charged an unreturned equipment fee, a fee for incidental costs, and Comcast will eventually turn the matter over to a collection agency. The agency will attempt to collect the money for the unreturned equipment.
Where can I drop off a prepaid UPS package?
A UPS Access Point™ is a participating retail outlet, such as a grocery store or petrol station that serves as a convenient and efficient UPS parcel delivery and retrieval location. You can also drop off labelled and prepaid UPS Returns® parcels at any UPS Access Point location.
How do I return my Comcast Flex?
How do I return my Xfinity Flex equipment?Print a free UPS return label, then pack it in the original shipping box (if you still have it) and ship it to us.Bring it to a local Xfinity Store, where it will be taken off your account immediately.
Should I return Comcast Flex?
You must return your Xfinity Flex streaming TV Box(es) upon the end of your Xfinity Flex service. If you're an Xfinity TV customer, you aren't eligible for Xfinity Flex.
How to Return Your Xfinity Equipment – Xfinity
To see these instructions in a different language, see: Chinese; Portuguese; Russian; Tagalog; Vietnamese; Simple Options to Return Xfinity Equipment Should you need to return your rented equipment, there are four ways to do so:
ANSWERED: How to Return Your Xfinity Equipment
To see these instructions in a different language, see: Chinese; Portuguese; Russian; Tagalog; Vietnamese; Simple Options to Return Xfinity Equipment. Should you need to return your rented equipment, there are four ways to do so (all free of charge):
How Do I Return or Exchange My Device and Accessories?
Learn about returning and exchanging Xfinity Mobile devices and accessories.
Return your Comcast Business equipment | Comcast Business
Explore options for returning your Comcast Business equipment when moving or changing your service.
How to return a device to Xfinity?
Visit our Digital Return Center at Xfinity.com/returns and follow the on-screen instructions for the device you'd like to return to us. If you don't see your device, simply follow the return options below. Even if you’ve already disconnected your account, you can still use the Digital Return Center - you just need your Xfinity ID and password.
How to schedule an at home pickup with UPS?
Call 1-800-PICK-UPS to schedule an at-home pickup by using the label tracking number or drop the package off anywhere that UPS shipments are accepted. Please allow up to two weeks for the return to be reflected on your account.
Does Xfinity store have receipts?
Our team at the Xfinity Store will provide you with a receipt confirming your return details.
How long does it take to get your equipment back from Xfinity?
Drop off your equipment at any Comcast Service Center or Xfinity Store. After you return your equipment, it will be removed from your account within 2 business days. Comcast Service Centers and Xfinity Stores do not store replacement equipment for the following: Comcast Business Internet. Comcast Business Voice.
What does an email confirmation tell you about a return?
Note: If you have an email address on file, you will also receive a confirmation email letting you know that the equipment was received, the date that the return was processed and a total of your final bill and any applicable early termination fees.
How long does it take to return an equipment?
To avoid a fee, return your undamaged equipment within 21 days of the service change or disconnect date . Learn more about return equipment fees and charges
What to do if you dropped off equipment at FedEx?
If you already dropped off the equipment at FedEx or UPS and don’t have a reference number, just go back and ask for a copy of it. If we ask you to go to FedEx or UPS. It's fast and easy–no packing necessary.
Where to drop off mail kit?
Give the kit to your mail carrier or drop it off at a post office.
How to return a device to Xfinity?
Visit our Digital Return Center at xfinity.com/returns and follow the on-screen instructions for the device you'd like to return to us. If you don't see your device, simply follow the return options below.
How to return Xfinity phone?
To return an Xfinity Mobile phone, visit xfinitymobile.com/myaccount, select the phone you wish to return, and follow the steps provided. After you package up your phone and secure the mailing label, call 1-800-GO-FEDEX, select the option I’m using a label, ...
How long do you have to return Xfinity XFi pods?
Please note, you'll need to return your xFi Pods within 30 days to receive a full refund; however, xFi Pods can be exchanged within one year under the hardware warranty. Learn more about the limited warranty for Xfinity xFi Pods.
How long does it take for UPS to return a package?
Drop the package off anywhere that UPS shipments are accepted. Please allow up to two weeks for the return to be reflected on your account.
Where to put UPS prepaid shipping label?
Put the equipment being returned into its original box, and place your UPS prepaid shipping label on the outside. Keep the top portion of the label with the tracking number included, as this will be your receipt.
How to return equipment to UPS?
In response to travel and safety concerns, we are making equipment returns even easier with free UPS at-home pickup. Visit our Digital Return Center and select the devices you would like to return. Then box up the equipment, print your UPS return label and call 1-800-PICK-UPS to schedule the pickup. As always, you can also package up your devices and hand them off to your local UPS driver or take them to a UPS store and they will package up your return for you. Be sure to visit theupsstore.com for the most up-to-date locations and store hours.
Does Xfinity store have receipts?
Our team at the Xfinity Store will provide you with a receipt confirming your return details.
Where to return Xfinity phone?
In case you’re thinking to cancel, upgrade or move your Xfinity device, visit Xfinity’s digital return centre at http://xfinity.com/returns and follow the instructions to return your device.
How to schedule an at home pickup?
Call 1- 800- PICK-UPS to schedule your at-home pickup. Alternatively, you can drop off the package whichever place UPS accepts shipments from.
Does Xfinity send confirmation emails?
If you have an email address attached to the file, you will receive a confirmation email from Xfinity. This email will include all necessary details including date of shipment, application processed.
How to return a device to Xfinity?
Visit our Digital Return Center at Xfinity.com/returns and follow the on-screen instructions for the device you'd like to return to us. If you don't see your device, simply follow the return options below. Even if you’ve already disconnected your account, you can still use the Digital Return Center - you just need your Xfinity ID and password.
How to schedule an at home pickup with UPS?
Call 1-800-PICK-UPS to schedule an at-home pickup by using the label tracking number or drop the package off anywhere that UPS shipments are accepted. Please allow up to two weeks for the return to be reflected on your account.
Does Xfinity store have receipts?
Our team at the Xfinity Store will provide you with a receipt confirming your return details.
