Costco complaints contacts. Call Customer Care on 1 (800) 774-2678. Email Customer Care on [email protected]. Visit Customer Care Email Address Form. Tweet Costco Comments. Use this comments section to discuss problems you have had with Costco, or how they have handled your complaints. Initial complaints should be directed to Costco directly. You can find contact details for Costco above.
Full Answer
What happens if you have an issue at Costco?
If the customer has an issue at Costco, the customer can file a complaint. With that, these complaints have ranged from minor but annoying to serious or even life-threatening injuries or harassment. Costco treats its customers well.
How do I file a complaint about a pharmacy at Costco?
Because there is no centralized system, all complaints to Costco must be filed individually at each Costco location. What About Complaints Regarding The Pharmacy At Costco? The Costco customer service line takes your order, then tells you where the item is being sent and when it will get there.
How do you contact the customer service department at Costco?
You can reach Costco's customer service department by dialing the appropriate number on the company’s Give Us a Call page. The waiting times range from 15 minutes to an hour, depending on the time of day when you call.
How do I get feedback on my Costco app?
Desktop or Laptop Computer: Head to Costco.com. You can click the “Feedback” tab on the right side of the screen or scroll to the bottom of the page and click “Feedback.” Apple Device: Tap the “More” button, then select “App Feedback.”
Where to mail complaints to Costco?
Customers can also mail their complaints to Costco’s Corporate Headquarters using their PO box: PO Box 34331, Seattle, WA 98124.
What to do if you bought a defective product at Costco?
If you’ve bought a defective product and want to learn about Costco’s return policy or have a complaint regarding the state of one of their stores or the service you received, you should contact Costco customer service or a store manager .
How to file a complaint with the BBB?
You will have to provide the details of your name, address, phone number, and email, as well as details about the complaint you wish to file. You can also talk with a BBB member or other attorney who specializes in consumer law issues to help you handle your issue.
What to do if you can't get your complaint resolved?
If you are unable to get your complaint resolved by talking to the company’s representatives, you might want to consider filing an official complaint with one of the agencies in charge of protecting consumers from deceptive business practices.
How to contact the FTC?
You can contact the FTC at 1-877-382-4357 or file your complaint online through the FTC’s website.
How to get money back if company refuses to give refund?
A company has refused to give you a refund you believe you’re entitled to? Get your money back by suing it in small claims court with the help of our app, the world’s first AI lawyer. DoNotPay will also give you a hand if you want to prevent stalking or harassment, protect your work from copyright violation, or get virtual credit cards to sign up for services without disclosing your credit card information.
How long does it take to get a response from a small claims court?
If you don’t receive a response within 30 days from sending your letter, you can then proceed to file a summons and complaint in small claims court.
Costco - Poor customer service
On 02/11/22 I took my car 07 Lexus LS 460 in for a tire rotation. I have been a Costco member for over 10 yrs . The manager (Dennis ) took my information and key . After asking me if I had 2 hours to wait an I said fine I needed to get this done .
Costco - Costco Citi Visa business Card
Have been with Costco AMEX since I started my business in 2002 till Costco change it over to CITI. At the very beginning of switching over to Citi, I have billing issues i.e. payment not being credited from Amex to Citi.
Costco - Connect by AmFam Insurance
I recently purchased another home in CA and tried to add it under my AmFAM umbrella insurance and they said they could not add it as the underlying insurance on that property did not meet their standards (Am Best rated) . They then said they would have to cancel my Umbrella insurance.
Costco - Mission 100 Kayak
Purchased a kayak from Costco today . Brought it home ,unpacked it to find no paddle , no Snap on bag or foam car rack . The box was already on a cart in the isle and it had been pulled open but thought everything must of been inside .
Costco - Harassment in the store
Good day, I want to leave negative feedback and even file a complaint. Our family has been loyal members of Costco for over 8 years, from the first week we moved to Canada. Last Friday (February...
Costco - Laptop issue bad costco concierge services
I purchased lenovo laptop and the hinge broke recently. i reached customer service and they sent me an email with reference code and said we will send a box to send the laptop and with in 10 busine...
Costco - Any kind of Costco nuts
2-5-2022 For the past year if I eat nuts purchased from costco the next day I have severe stomach cramps the next day. I do not have a nut allergy I’m 54 and have always been fine eating any kind of nut. I recently had planters mixed nuts purchased at Walmart and no stomach issues. Last time I had stomach problems I had consumed nuts from Costco.
How to file a Costco complaint?
Whatever your complaint about Costco is, follow the next three steps in order to have the best chance of resolving your complaint.
Poor unwrapping
We are having a great deal of difficulty pulling the press seal roll. It takes two to extract the sheets enabling an item to be wrapped. This is a value roll so it will be quite a while... Read more
They reject my dad Costco Mastercard application
On September 09, 2021, when my dad request an application to get a MasterCard from Costco, the agent in the customer service reject him to provide him an application because he has no Costco membership card. He applied for this... Read more
Negligent staff
I was shopping for instacart at this location for the first time. Nearly took me 2 hours to complete all of my orders a top of having no service to properly use the app resulting in me having to step... Read more
Stick in the ice cream
Inside the ice cream there was a toothpick . Not a good thing to have while eating. Read more
very few electric carts for hanicap customers
shopped the new Costco store today and as usual had to wait at least 30 minutes for a cart as I am 72 and hind it hard to due to the huge size of the store---this is the third time... Read more
