Nordstrom retail stores are famous for an outstanding customer service design, and a wide offer of luxury brands of clothing, footwear, handbags, jewelry, and cosmetics. Nordstrom has made it to the list of 100 best US employers on several occasions, and it is generally considered a good place to work.
Is Nordstrom a good company to work for?
Nordstrom retail stores are famous for an outstanding customer service design, and a wide offer of luxury brands of clothing, footwear, handbags, jewelry, and cosmetics. Nordstrom has made it to the list of 100 best US employers on several occasions, and it is generally considered a good place to work.
Is it hard to get a Nordstrom interview?
Congratulations on getting a Nordstrom Interview. We all know interviews are stressful and competition is intense. However, with a small amount of preparation you can ace the Nordstrom Interview. Here we will discuss how to successfully answer Nordstrom Interview Questions.
What is the work environment and culture like at Nordstrom?
In training sessions Nordstrom really emphasizes personal judgment. The company strives to help their employees understand that using your own best judgment is the most important characteristic they look for as an incoming employee. One of my absolute favorite parts about working at Nordstrom was the company morale and culture.
What does Nordstrom Rack do for their employees?
At Nordstrom Rack, team members help savvy shoppers make fashion finds in a fun, high-energy atmosphere. With full- and part-time positions available — and lots of opportunity to grow — put your career in fast-forward at the Rack. Start your adventure here.
Why am I interested in working at Nordstrom?
Reasons why you would want to work at Nordstrom may include: Nordstrom reached over 15 billion in sales, and, with this kind of success, you feel that Nordstrom can teach you a lot about the retail industry. Nordstrom is a great place to start your career.
How do I pass a Nordstrom interview?
Interview tips at Nordstrom Just be yourself. Dress well, learn the company's history, ask smart questions, show them that you are not afraid of the sales targets (because they are really high). Thank them for taking the time to interview you.
Why do you want to work at this store answer?
Express your personal passion for the employer's product/service/mission. Explain why you would enjoy the responsibilities of the role. Describe how you can see yourself succeeding in the role, given your skills and experience.
What questions are asked in a Nordstrom interview?
Nordstrom Interview QuestionsTell us about yourself? ... What can you tell us about Nordstrom? ... Why do you want to work for Nordstrom? ... What is your greatest strength? ... What is your greatest weakness? ... How would you deal with an upset customer? ... Where do you see yourself in five years? ... Why should I hire you?More items...
What are Nordstrom core values?
Nordstrom core values include “We're family, integrity, be honest, respectful, communication.” Essentially, these are the pillars accredited to the past, present, and continued fruition of the goals and objectives of the company.
Can I work at Nordstrom with no experience?
The standard wage for a stock associate at Nordstrom is $10 to $14 per hour, with the average rate sitting around $11 per hour. It's an entry-level position that you need no prior work experience to apply for. And if you have no work experience in a related field, you will be paid the lowest level to start.
Why do you want want to work here?
When hiring managers ask you, “Why do you want to work here?” They are trying to determine if you would fit in at the company and if you would add value to their existing team. An engaged employee that is aligned with the company's mission and values will be more productive and stay at the company longer.
Why did we choose you for this job?
Show that you have skills and experience to do the job and deliver great results. You never know what other candidates offer to the company. But you know you: emphasize your key skills, strengths, talents, work experience, and professional achievements that are fundamental to getting great things done on this position.
Does Nordstrom pay good?
How much does Nordstrom in California pay? Average Nordstrom hourly pay ranges from approximately $12.25 per hour for Receiving Lead to $30.33 per hour for Office Assistant. The average Nordstrom salary ranges from approximately $23,000 per year for Concierge to $137,606 per year for Senior Software Engineer.
What is Nordstrom employee dress code?
The dress code at Nordstrom differs depending on the department you work in, but generally ranges from business casual to uniform. Employees in sales and management are expected to wear business casual, while rack and restaurant associates are required to wear uniforms.
How do you answer tell me about yourself?
8 more tips for answering “Tell me about yourself”Remember this is often your first impression, and it matters. ... Tailor your answer to the role and company. ... Know your audience. ... Keep it professional. ... But speak with passion. ... Don't ramble. ... Practice, practice, practice—but stop short of memorizing. ... Keep it positive.
How do you answer tell me about yourself?
8 more tips for answering “Tell me about yourself”Remember this is often your first impression, and it matters. ... Tailor your answer to the role and company. ... Know your audience. ... Keep it professional. ... But speak with passion. ... Don't ramble. ... Practice, practice, practice—but stop short of memorizing. ... Keep it positive.
How do you answer what is your greatest weakness?
Answer “what is your greatest weakness” by choosing a skill that is not essential to the job you're applying to and by stressing exactly how you're practically addressing your weakness. Some skills that you can use as weaknesses include impatience, multitasking, self-criticism, and procrastination.
How long does it take for Nordstrom to get back to you after an interview?
The hiring process at Nordstrom involves multiple stages, including the application and interview. It takes an average of 15 days to complete. If you're applying for a managerial or corporate role, anticipate the hiring process taking three to four weeks.
Do Nordstrom employees get paid weekly?
7 answers. We are paid biweekly, on the 5th and 20th of every month.
Does Nordstrom drug test?
Yes, Nordstrom does drug test, specifically in the event of a workplace accident. However, Nordstrom does not typically perform pre-employment drug...
Does Nordstrom hire felons?
Yes, Nordstrom does hire felons on a case-by-case basis. Some felonies, however, like theft, or physical or sexual assault, likely disqualify a can...
How do you answer, "Why are you interested in working for Nordstrom"?
You answer. "Why are you interested in working for Nordstrom?" by relating the company mission, culture, products, and services to your own profess...
How do you write a cover letter for a job at Nordstrom?
You write a cover letter for a job at Nordstrom by focusing on how your passion and interests align with the company and job. Take one of Nordstom'...
How old do you have to be to work at Nordstrom?
You have to be at least 16 years old to work at Nordstrom. You must be at least 18 years old to work as a shift supervisor or manager.Nordstrom als...
What benefits does Nordstrom offer?
Nordstrom offers comprehensive benefits packages and employee perks including health benefits, financial benefits, and paid time off.Health benefit...
What is the dress code at Nordstrom?
The dress code at Nordstrom differs depending on the department you work in, but generally ranges from business casual to uniform. Employees in sal...
What is the hiring process at Nordstrom?
The hiring process at Nordstrom involves multiple stages, including the application and interview. It takes an average of 15 days to complete. If y...
How Would You Rate The Company Culture Of Nordstrom?
Have you worked at Nordstrom? Help other job seekers by rating Nordstrom.
What is Nordstrom's mission?
Nordstrom's mission statement is "At Nordstrom, we value the richness that diversity brings to our workforce - it makes our Company better and the communities we serve stronger."
Who are Nordstrom's competitors?
Nordstrom competitors include Macy's, Gap, Dillard's, American Eagle Outfitters, Aeropostale, Ross Stores, Forever 21, Kohl's, DICK'S Sporting Goods, Bed Bath & Beyond, Bloomingdale's, The TJX Companies, Chico's FAS, Target, J. C. Penney, L Brands, Burlington Stores, Best Buy, Sears Holdings, The Home Depot.
What are the competitors of Nordstrom?
Nordstrom Competitors. Some of the competitors of Nordstrom are Bloomingdale's, Saks Fifth Avenue, and Staples. The average salaries at Bloomingdale's rank the highest, with their employees earning an average salary of $48,656 per year. The salaries at Saks Fifth Avenue average $46,771 per year, and the salaries at Staples come in ...
How much does Nordstrom make?
The average employee at Nordstrom earns a yearly salary of $41,024 per year, but different jobs can earn drastically different salaries. Some of the positions that earn high wages at Nordstrom include makeup artist, engineer, visual merchandiser, and department manager.
What degree did Nordstrom employees get?
Employees at Nordstrom most frequently majored in Business, and most employees’ highest level of education is a Bachelors.
How long does Nordstrom stay with Macy's?
Nordstrom Careers. On average, employees at Nordstrom stay with the company for 3.4 years. Employees most commonly join Nordstrom after leaving Macy's. When they leave Nordstrom, they most frequently get their next job at Macy's.
Can you tell us something about your previous experience?
You can also explain why you left your past jobs, and how they prepared you for the work with Nordstrom.
What is your definition of an outstanding customer service?
Regardless of your definition, ensure the hiring managers that outstanding service is what you want to deliver to each customer. Because excellent service means returning customers and good online reviews, and these things are vital for every successful retailer.
What would you do if a customer complained about a service they received in the store?
You can get this question in both sales associate and assistant manager interview at Nordstrom. Ensure the interviewers that you plan to take each customer feedback seriously, and would not dismiss it quickly.
Where do you see yourself in five years time?
If possible, try to connect your career with Nordstrom. The company promotes many employees internally, sales associates become team leaders and assistant managers, and assistant managers can become store managers. If this is your goal, to manage one of their stores in five years time (or even earlier), do not hesitate to mention it in the interviews.
What does "excellent customer service" mean?
Or you can refer to an excellent customer service which you always received while shopping in one of their stores, the proactive approach of their sales associates. You like the way they run the stores and approach customers, and would love to join their squad.
What to ask in a Nordstrom interview?
In a typical Nordstrom interview (for in-store positions), which they may conduct both face to face and online, the hiring managers will ask you mostly about your former experience, relationship to the brand of Nordstrom, and about your attitude to various situations that can happen in a store. Let’s have a look at the most common questions.
How to describe customer service?
You can define a great customer service in several ways. For example: 1 More than anything else, I would define it as meeting their expectations, or even exceeding them. 2 I’d say that customer should feel welcome and attended to in the store. We should be no mere observers. Oppositely, we should actively inquire about their wishes, helping them to find the most fitting products for their needs. 3 I am just starting in the field and am not sure how to define such a service. But if people return to the store, if they recommend it to their peers, than they certainly got a great service. I hope to learn here how to deliver such.
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Does Nordstrom pay commission?
Nordstrom employees are paid a commission of all the sales they make — and it sometimes brings out an ugly competitiveness amongst floor associates. Many employees aggressively court customers in pricey departments of the store in hopes of hooking a customer and their commission before other colleagues.
Is Nordstrom a good company?
All jobs have their highs and lows. Nordstrom has a great reputation when it comes to their employee's happiness and overall workplace culture. In fact, the retailer has made the Fortune 100 Best Companies to Work For List for 20 consecutive years in a row. Still, day to day life as a retail associate can be challenging.
Does Nordstrom have a great job?
Complaints aside, most Nordstrom employees say they love their retail jobs. According to the consulting firm Great Place To Work, most Nordstrom employees say their workplace is great, the company has great bosses and they take pride in working for the company .
Does Nordstrom emphasize personal judgment?
In training sessions Nordstrom really emphasizes personal judgment. The company strives to help their employees understand that using your own best judgment is the most important characteristic they look for as an incoming employee.
1. What Do You Know About Us?
What can you tell the interviewer about Nordstrom? This question normally helps the interviewer weed out applicants trying their luck by randomly applying for several jobs. Hiring managers want people who have researched about the company and can mention a few facts about it.
2. Why Do You Want to Work for Us?
This is a common question that you should know to answer by now, especially if you have been attending interviews. Nordstrom wants to know your motives. Find something that you love about the organization and tell the interviewer. However, make sure that you don’t give a material reason or won’t get the job.
3. Why Should We Hire You?
This is one of the commonest opening questions in interviews. It is a chance to sell yourself and tell the interviewer why you deserve the position. Make sure that you will contribute to value addition and make the workplace a better place for everyone. Highlight your key attributes and convince the interviewer that you will do a good job.
4. What Hours Can You Work?
This is where you comment about your availability. You should be honest with the interviewer. Also, show that you are flexible since the more flexible you are with your hours, the higher your chances of landing the job. You should also let the interviewer know that you can work over the weekend and during holidays if possible.
5. Why Did You Leave Your Last Job?
Even though this question may trigger resentment that you are trying hard to swallow, talking about why you left your last job will tell the interviewer the type of employee you are. Do not badmouth your previous employer for workmates.
6. Mention about Your Attendance on Your Previous Job?
N obody wants an employee who will miss work and give all sorts of excuses. Your past attendance will show whether you are a reliable person or not. Ensure that you are honest when answering this question, as the interviewer may check with your references.
7. How Did You Know about This Job?
The interviewer wants to know if you are specific in your job hunt. Did you want this job or just applied to hundreds of stores and git lucky to be invited for an interview? Show the employee that you know what you want. Your answer should also reveal interest and enthusiasm in the given workplace.
Why do hiring managers use modern interview techniques?
Hiring managers use modern interview techniques to assess candidates who demonstrate a pleasing personality and people skills to handle tough customers. You can also avail yourself of an opportunity to become a potential hire and add Nordstrom to your career list. The candidates receive a good opportunity to understand the interview process of Nordstrom so that they can perform well in the interview and secure a job of their choice.
What does the interviewer want to know about you?
Ans: The interviewer wants to check whether you are punctual and regular with your work. It is a good idea if you can share the contact details of your previous reporting manager so that your punctuality and attendance can be validated before making an offer.
What is Nordstrom?
Ans: Nordstrom is a brand that specializes in shoes, accessories, and clothing for men, women, and children. The first store came into existence in 1901 as a shoe store. In the year 2019, this retail chain recorded 380 stores in 40 different states and some of them are in Canada. This retail chain has a strong customer base spread across 96 countries and operates its online store for customers. Nordstrom focuses on offering a wide range of products at competitive prices.
What are the skills you can talk about at Nordstrom?
Ans: You can talk about skills like a quick learner, you can easily adapt to tough situations, you are punctual with your work. You can demonstrate commitment and dedication towards work. These kinds of skills give you a better opportunity to work with Nordstrom.
What are the skills required to join Nordstrom?
If you join Nordstrom, you must keep in mind a few points while answering interview questions in a logical way that permits you to achieve a good job opportunity with Nordstrom. Commitment, dedication, time management, and communication skills play a critical role in supporting you to get a job of your choice.
How to demonstrate a friendly and helpful nature to handle customers?
Ans: You can demonstrate a friendly and helpful nature to handle customers. You should ensure customers don’t get bored by waiting in long queues for products and billing. The customers should have ample and easy access to products of their choice .
What is the best way to deal with difficult customers?
Dealing with difficult customers requires calmness, patience, and empathetic nature to understand the demands of customers and deliver as per the best solution available.
How long can you work at a stepping stone store?
It's a good stepping stone job that you shouldn't work more than 6 months at.
What is the best way to get a job?
Be prompt and on time. Ready to get the job done. Motivated and energetic. It is good to be prepared to self start and be a leader. This job is very fast paced job. It requires professionalism as well as hard work and dedication.
Does Nordstrom pay commission?
They don't pay commission unless you literally sell more than the store offers. You basically are an hourly employee who has to look like they get paid commission but never really knows if they actually will. Nordstrom treats their salespeople like impotent ants. They demand that you put on a fake smile all day and work until your feet bleed. They will fire you in one second if you don't make your commission. Commission is only paid out if it is more than your hourly. You have to sell over $20,000 of merchandise, battle returns, battle the boatload of other salespeople, all in about 10 days. If you sell $50,000 in 10 days, but get $45,000 in returns, Nordstrom will tell you that you need to sell more or you'll be fired. One time I sold $25,000 in merchandise and only made $10 in commission. They lie to you when you're hired. They say HOURLY PLUS COMMISSION. Please, spare me the nonsense. I dedicated 4 years to these awful people and for what? They stole over $60,000 in commission from me. I did all that work for nothing!
Is Nordstrom Rack busy?
Management was nice, but if they deemed you not a good worker they could turn sour on you in an instant. But it's not hard to show them that you are trying your best so most of the time they will be nice to you.
Is Nordstrom a good company?
Overall it was a good job. I always really liked my coworkers. However, the hours are very long (expect 8-9 hour shifts), a lot of pressure is put on you to get high individual sales numbers, and customers often expect a lot from you because Nordstrom has a reputation for really good customer service.
Is Nordstrom a good place to work?
Nordstrom is a fun and supportive place to work. We sell good quality merchandise and our customers are fun to help. There is room for advancement if you work hard and they are great about promoting from within the company.
Is Fulfillment a good job for introverts?
I work in Fulfillment and as an introvert who doesn't like to talk with people, it's great because all you do is go around the store picking items from the list in the queue on your device, scanning the barcodes, and then taking them to a room to pack. Of course sometimes you may need to ask a sales associate to help you find what you're looking for, but otherwise it's a pretty stress-free job that's perfect if you're an introvert.