
What are some common Samsung washer problems?
Troubleshooting Samsung Washer Problems and Repairs
- Water Pump Problem During Spin Cycle. ...
- Bleach Spotting. ...
- Samsung Washer Trips Electrical Circuit. ...
- Water Remains in Detergent Dispenser After Every Wash. ...
- Purple Streaks Left on Fabrics. ...
- Washer Leaks During Rinse Cycle. ...
- Washer Stops During Spin Cycle. ...
- Samsung Washer Will Not Start. ...
What to do when Samsung washing machine does not spin?
Solution:
- Run a diagnostic test to see if any error codes appear. The failure to complete the spin cycle can be caused by a slow drain and that code will appear.
- To correct the slow drain, open the bottom panel of the washer housing. You will see a plug on the lower right. ...
- Never overload the washer. ...
Why is my Samsung washer not spinning?
Troubleshooting and Diagnosis
- Faulty Suspension. Maybe you’ve spent the last 20 minutes trying to get your Samsung washing machine to start up and spin, only to end up with a UE, UL, or ...
- Worn Out Shock Absorber. It’s no secret that washers and dryers take a beating. ...
- Door Lock Motor and Switch Assembly. ...
- Loose Drum Nut. ...
- Faulty Drain Pump. ...
- Broken Plastic Bracket. ...
- Use HE Detergent. ...
Why does my Samsung washer vibrate?
- The unit is not levelled.
- Shipping bolts are not removed. ...
- Make sure the shipping bolts are removed.
- Make sure your washer is properly installed. ...
- Check the load amount. ...
- Reposition the load. ...
- Samsung washers use VRT® Technology (Vibration Reduction Technology). ...

Why does my Samsung washing machine shake?
This can happen when the four washing machine legs are not all making secure contact with the ground, or if a large bulky item or huge amount of laundry is in the washing machine.
What does it mean when a washing machine drum feels like it's connected to a rock?
If the drum feels like it's connected to a rock when you push against it and has almost no give at all, the shipping bolts are not removed. If you're not sure, compare it to your dryer. The washing machine's drum should have much more give than your dryer's.
How to contact Samsung support?
Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
Do top load washers have shipping bolts?
Some washers have 3. FlexWash models have 7. Top load washing machines do not have shipping bolts. To remove a bolt, first loosen it with the supplied spanner, then slide it and its spacer up, and finally pull it out of the hole.
Why does my washer shake?
Washer vibration can occur if the shipping bolts have not been removed. All front loading washers are delivered with shipping bolts to stabilize the drum system during transportation. The bolts are located at the back of the washer and they must be removed before use otherwise the machine will shake and bounce around significantly.
What happens if the suspension rods on a washer are broken?
The suspension rods help to dampen the movement of the washer tub. If one or more of the suspension rods are broken, the washer will vibrate or shake. To determine if the suspension rods are at fault, check the rods to determine if any of them are broken. If a suspension rod is broken, replace it.
What happens if a snubber ring is cracked?
The snubber ring dampens the vibration of the washer tub. If the snubber ring is cracked or worn out, the washer will vibrate or shake during operation. Inspect the snubber ring for damage. If the snubber ring is cracked or worn out, replace it.
Why do front loading washers have shipping bolts?
All front loading washers are delivered with shipping bolts to stabilize the drum system during transportation. These shipping bolts must be removed when the washer is installed. If the shipping bolts are not removed, the washing machine will shake, bounce, and vibrate significantly during operation. Remove the shipping bolts and save them in case you need to move your washer to a new location.
What does a tub wear pad do?
The tub wear pad dampens the vibration of the washer tub. If the tub wear pad is worn out or missing, the washer will vibrate or shake during operation. Inspect the tub wear pad. If the tub wear pad is worn out or missing, replace it.
Why does my washing machine vibrate?
That's because high-efficiency models have a much faster spin cycle. Several things can cause a washing machine to vibrate, and usually, you can find a way to fix the problem.
Can you put dirty shoes in the washer?
Adding one or more towels, or redistributing the weight and resetting the washer, can often solve this problem. Harder washable items, such as dirty sneakers, should never be placed in a washing machine alone, but should always be accompanied by towels or other softer items.
Can you brace under a washer?
Insufficient floor bracing: If the laundry appliances are on the main floor and adding bracing in the ceiling of the level directly under the washer is possible, this should give the washer a sturdier, stable floor and minimize vibrations. If it's not possible to add bracing as described, you can place a 5/8- or 1-inch sheet of plywood under both appliances to increase the stability of the floor.
Do washers have self leveling feet?
Leveling: Washers have self- or manual-leveling feet. It's important, when first setting up a machine, to ensure that all four feet are adjusted and the washer is level. Usually, the feet turn to adjust, but self-leveling feet have a different mechanism, and you may have to slightly lift the machine to level and for the incorrect foot ...
What is anti vibration pad?
Anti-vibration pads are an easy, economical way to absorb and quiet a vibrating washing machine. Most are simply mats made of molded rubber that the washer and dryer sit upon. There is also a smaller, cheaper alternative available: individual small pads for each of the washer feet.
How to balance a washing machine load?
Anyone can learn how to balance a washing machine load. Simply try to make sure that any heavy, bulky items, like bedspreads, are spread out over the entire tub of a top-loader washer. If the items are not large enough to spread around, balance them with equally bulky items or multiple items on the opposite side. Note: The loading is not as critical on a front loader. However, those washers spin at a higher rate of speed. That can amplify any problem that might be causing vibration.
What to do if washers are not large enough to spread?
If the items are not large enough to spread around, balance them with equally bulky items or multiple items on the opposite side. Note: The loading is not as critical on a front loader. However, those washers spin at a higher rate of speed. That can amplify any problem that might be causing vibration. 2.
Do you have a stacked washer and dryer?
Do you have a stacked washer and dryer? Most of them come with a metal frame that mounts the upper unit to the lower one. If you have that type, make sure the connections are secure. A sturdy floor and a level installation are also especially important with stacked units (see above).
Can a shaky washing machine break?
A shaky washing machine could lead to a broken one. If you're not already covered, it may be a good idea to look into American Home Shield® to help protect some of your most relaible appliances and systems. You’ll be glad you did. Related: Home Warranty Basics and What It Covers.
