
Why is my Morton water softener full of water? The amount of water allowed into the brine tank is limited by the float valve in the water softener’s brine well. The tank will be as full as the brine valve allows if this water is not removed.
Why is my water softener not working?
What to do with Morton Clean and Protect Plus Rust Defense?

Should there be standing water in my Morton water softener?
Although you may need to add a bag of salt in the near future, it's nothing to cause alarm. However, standing water can also be a sign of a problem. The components that regulate water intake might be allowing the tank to overfill, or water is not being drawn down after regeneration.
What do I do if my water softener is full of water?
What to Do if Your Water Softener is Full of WaterStep 1: Check Your Brine Line.Step 2: Check the Brine Drain.Step 3: Check the Drain Line Flow Control.Step 4: Make Sure Your Brine Line Flow Control Isn't Clogged.Step 5: Make Sure There isn't a Salt Clog in the Bottom of the Tank.Step 6: Check Your Safety Float.More items...•
Why is there so much water in my brine tank?
An abnormally high water level in a brine tank often suggests a brine line malfunction, stuck float, or a damaged valve. There are a few simple water softener maintenance tips to help determine the cause of an overflow, and how to resolve it.
How do you unclog a Morton water softener?
Take a broom handle, or like tool, and push it straight down into the salt. If a hard object is felt, it's most likely a salt bridge. Carefully push into the bridge in several places to break it. DO NOT use any sharp or pointed objects to break a salt bridge as you may puncture the tank.
Should a water softener be full of water?
Your Brine Tank Should Never Be Full of Water: Your water softener brine tank should never be full of water. Even if your water softener brine tank is half full of water, then you have a problem.
How can you tell if your water softener is clogged?
A tell-tale sign that your water softener might be clogged is if the softness of your water changes considerably. If you are starting to see chalky deposits on your dishware and fixtures when you didn't have this issue before, this could be a sign that your water softener is clogged.
How do I know if my brine tank is clogged?
High water level in the brine tank indicates that the injector is clogged. Use needle-nose pliers to pull out the injector for inspection. Look through the small hole in the injector to determine if it's the cause of your clogged water softener.
Should your brine tank have water in it?
No brine tank should ever be FULL of water! Newer water softeners, especially those with digital valves, only have water in the brine tank two hours before the softener goes through a cycle. These “dry” tanks should not have water in them between cycles.
How much water should my water softener have in it?
Water Level You'll be prompted to add three gallons of water to the salt tank during initial installation. From there, your unit will regulate the water level for you, at a steady 2-4 inches in the bottom of the tank. During a recharge, the tank will fill with water and then drain that water back down to 2-4 inches.
How much water should be in the bottom of a Morton water softener?
2 to 5 inches2 to 5 inches of water at the bottom of the salt storage tank is typical.
How do you fix a clogged water softener salt?
2:444:26How to Remove a Salt Clog from Your Water Softener - YouTubeYouTubeStart of suggested clipEnd of suggested clipWater softener like this you just hold down the regeneration. Button for five seconds or more andMoreWater softener like this you just hold down the regeneration. Button for five seconds or more and away goes it'll regenerate.
Should there be water in the bottom of my water softener tank?
There will usually be several gallons of water in the bottom of the brine tank, but usually is never more than twelve inches high. We recommend that you check the salt level in your brine tank at least monthly. The more often your system regenerates, the more you'll need to check and add salt to the tank.
How do you get water out of a brine tank?
Scoop out the water from your water softener with a cup or bucket. Get a clean bucket or cup: Find a bucket that's small enough to fit inside your brine tank or use a large scoop or bowl. Scoop out the water: Scoop out the water manually and dump it into a larger container to dispose of down the drain.
Why is water collecting in the fabric softener dispenser?
It is normal to see water in the fabric softener compartment. This is a result of the siphoning action of the dispenser drawer.
Morton Water Softener Troubleshooting
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Water Softener Troubleshooting Too much Water in Brine Tank
One of the most common symptoms of a poorly functioning water softener is when the water level in the brine tank is too high. These are some of the potential causes, we’ll start with the most common first:
Why is my water softener full of water?
These include: 1. Your water softener brine drain is kinked, plugged, or leaky: You may need to replace your drain line. You can contact a professional to do this for you. 2.
What happens if your water softener doesn't drain?
What Could Happen if Your Water Softener Doesn’t Drain Properly. A water softener full of water won't be able to function properly. If your softener isn't fully draining during the regeneration cycle then your brine tank will eventually fill up with water until the safety float is engaged. The salt water solution in your brine tank will become too ...
Why won't my float shut off?
Your brine line isn't properly attached to your brine tank and into the float: If your brine line isn't properly attached to you float, the water will flow directly into your tank and the float won't shut it off. 3. Your drain line flow control is clogged: If this happens, then it can't regulate the amount of water flowing through your system.
How to activate a water softener regeneration cycle?
If your water softener allows for a manual regeneration you can activate a manual regeneration cycle by pushing and holding the "regenerate" button to empty a water softener full of water.
What happens if your safety float is stuck?
6. Your safety float may be sticking: If it is sticking, it will need to be cleaned so it can once again shut off the flow of water into your tank. 7. Your injector is clogged: If this happens, then your injector won't be able to make the suction necessary to suck water out of your tank.
How to clean water softener?
1. Use a Bucket: You can simply scoop out all of the water in your water softener by hand with a bucket. If the water inside is still relatively clean, you can scoop it into a large container or your laundry tub so that you can use it again once you have fixed the problem. 2.
What happens if your drain line is clogged?
3. Your drain line flow control is clogged: If this happens, then it can't regulate the amount of water flowing through your system. You will need to clean any clogs.
Why do water softeners have a safety float?
The safety float will ensure that your water softener doesn't cause a flood.
How long does a water softener last?
Eventually, the various components will start to wear. This typically occurs after about 10 to 15 years. Some water softeners may last longer, especially if they have been well maintained. If your water softener is getting older, it may need to be replaced.
How to remove a float from a tank?
Carefully remove the float by removing the lid on the cylinder inside your tank and lifting the float out. Run it under some hot water for a few minutes to remove any clogs or debris. While it is being run under the water, gently move the float up and down to make sure that it is moving freely. Check to see if the small ball in the bottom ...
What happens when brine is sucked out of the brine tank?
During regeneration, the brine solution is sucked out of the brine tank. If your drain line is blocked, frozen, or has a kink in it, then it cannot be drained away and will build up in the tank.
Where is the water softener valve located?
An entry valve on your water softener, usually located at the back of your unit , controls the water coming into your system. If the valve gets damaged, clogged, or broken, it may not be able to stop water from getting in and filling up your brine tank. If the valve is simply clogged, you can try removing and cleaning it.
Can you clean a water softener float?
Note: Only attempt to remove and clean your safety float when your water softener is not in a regeneration mode.
Does WaterSmart repair water softeners?
In addition to repairing any water softener, WaterSmart also offers several preventative maintenance services at a reasonable rate. The following is a list of our services and corresponding rates:
Why does my water softener overflow?
Water softener tanks start to overflow when the system’s brine water float shut off assembly doesn’t shut the water feed off, and either one or both of the other things occur . This is because the system probably continued adding water into the tank past its appropriate level, or the system didn’t get rid of all the tank’s brine before refilling it. A high water level in your water softeners brine tank could be a malfunction in the brine line, a damaged valve, or a stuck float.
Why do water softeners need a safety float?
It is known as a safety float because it ensures that the water softener tank doesn’t overflow or lead to a flood.
How does a backwash valve work?
The valve gives the tank a backwash cycle where the water flow reverses and flushes the accumulated buildup out of the tank. After that, the brine solution is immediately pumped into the mineral tank. The sodium ions fasten to hard water minerals on each of the resins, removing them from the beads.
How to handle a water softener brine tank overflow?
Another way to deal with a water softener brine tank overflow is by using the control valve for regeneration. This valve controls the flow of water in and out of the brine tank during the regeneration process. Regeneration is also known as cleaning out the resin beads that are saturated in the tank with minerals.
What minerals are in a softener tank?
The softener tank is then filled before being rinsed so the process can start over. Now covered in salt, the resin beads attract the magnesium and calcium minerals. A new regeneration cycle will start using the control valve – clearing out all of the hardened minerals and flushing them down the drain.
How does sodium ion work in a softener?
The sodium ions fasten to hard water minerals on each of the resins, removing them from the beads. Upon doing so, water that’s rich with minerals is then flushed out of the softener tank and goes right down the drain. The softener tank is then filled before being rinsed so the process can start over.
What happens if the brine line isn't properly attached to the float?
If the brine line isn’t properly attached, it means the water will flow right into the tank and will make the water in the brine tank too high.
What is softer water?
Filtered water is softer, purer, and more refreshing water that just feels better; water that is softer on your skin and clothes and also makes cleaning easier. With softer water, you can enjoy a more welcoming home.
Does IQUA work with water softener?
With the iQua app working in coordination with your water softener and remote shut-off valve, you can instantly respond to maintenance issues and consumption reports from anywhere and at any time.
Why is my water softener full?
Low levels of water are expected. If you’re dealing with excessive water, an overflowing tank, or a dip in water pressure, you’re probably facing a bigger issue.
How to check if water softener is working?
Checking the salt in the brine tank is the best way to make sure your water softener is performing properly. But aside from a brine tank check, you should familiarize yourself with the other components of your softener model.
Why is my brine tank clogged?
The brine tank itself can become clogged at the bottom, preventing the brine from being able to leave the tank. This is known as salt mushing. Cleaning out the tank should solve this issue. A salt bridge can also affect your water’s ability to drain, and may affect the salt level in the brine.
Why clean out the control valve with vinegar?
If you have higher-than-average water hardness, or your water contains a lot of iron, there may be a buildup of minerals inside the control valve. Cleaning out the control valve with white vinegar should be enough to prevent future clogging. You might also be dealing with a clogged brine line control.
What does it mean when you see water in your brine tank?
Usually, if you can see water in your brine tank, it’s a sign that you need to top up your salt levels.
What happens if your brine drain is blocked?
If the brine drain becomes blocked or disconnected, the tank may struggle to empty (or it may leak out of the system, which is even more of a nightmare. The drain line might also become kinked, preventing water from passing through. If the drain line looks damaged, clean it or consider replacing it with a new one.
Why is my brine tank water level rising?
This may mean that your water level gradually rises as there is always a little salty water left over inside the brine tank.
Why is my water softener not working?
1. The time setting is wrong. Check and change time setting. 2. Water being used when the water softener is regenerating. Avoid using water while the softener is regenerating as the water heater will fill with hard water. 3. Possible increase in water hardness.
What to do with Morton Clean and Protect Plus Rust Defense?
1. No salt in the storage tank. Refill with Morton Clean and Protect, Morton Clean and Protect Plus Rust Defense or Morton Pure and Natural pellets and initiate immediate recharge. 2.
