Asurion Experts come across these issues the most:
- Extremely low or muted volume on the TV or external speakers
- Sound settings that are incorrectly configured
- External speakers or soundbars that aren't properly connected
- Media devices like the receiver, DVD player, or gaming console that aren't connected to the TV, due to unhooked cables, ports, or misconfigured settings
Why is my TV not making sound?
- Make sure that ROKU or other similar components are switched ON.
- Make sure that TV Input is set correctly to the component you are using.
- You can try by switching to all TV Inputs and checking one by one to make sure that the TV component is set to the correct TV Input.
How do you fix a TV that has no sound?
- Unplug the power to the external device for 30 seconds.
- Disconnect the HDMI cable from the TV and move it to an alternate port.
- Plug the device back in, and power the device back on.
- Change the TV to the new HDMI input to see if the issue is resolved.
Why are my TV speakers not working?
Troubleshooting
- Perform a power reset on the TV and audio system Turn off both devices. ...
- Disconnect any third-party external devices like cable boxes, satellite receivers, or gaming consoles to isolate the TV and audio system connections. ...
- Update the TV and the audio system with the latest software version .
Why is HDMI not playing sound on TV?
There is no sound when using a TV or audio system with the ARC/eARC feature
- Disconnect any third-party external devices like cable boxes, satellite receivers, or gaming consoles and perform the troubleshooting steps just with the audio system connected to the TV. ...
- Update the TV and the audio system with the latest software version .
- Turn on the Control for HDMI or BRAVIA Sync on both devices.
How do I get my TV to play through my surround sound?
0:351:45How to Connect an HDTV to Your Sound System or Home Theater For ...YouTubeStart of suggested clipEnd of suggested clipA third option is an HDMI cable for combined digital audio and video connections.MoreA third option is an HDMI cable for combined digital audio and video connections.
Why is there no sound coming from my surround sound?
You may try to changing the TV channel or play back a movie on a DVD player. Try different cables to verify this is not a bad set of cables. Try setting the Audio/Video (A/V) receiver to a different Surround Sound mode. IMPORTANT: Verify that the source you are playing is encoded with Surround Sound audio.
How do I fix my surround sound not working?
Go to the Playback tab, select your 5.1 surround speakers and click on Properties. In Speaker Properties, go to the Enhancement tab and uncheck the box next to Disable all sound effects. Then, Scroll down to the menu below and check the box next to Speaker Fill. Hit Apply to save your configuration.
Why won't my Soundbar play sound when connected to my TV?
If you're using an analog connection, make sure the TV volume is turned up. If the TV's analog audio output is set to “variable” and you're getting no sound from the soundbar, try turning the TV's volume up. If the TV is turned down all the way, you'll hear no sound even if the soundbar is set to full volume.
How do I know if my surround sound is working?
Click the 5.1 or 7.1 surround option and then click the "Test" button to test your surround sound. Listen closely while testing the sounds to make sure that sound is coming from every speaker. Take note of any speakers that sound distorted or have no sound at all.
Why is my HDMI ARC not working?
Clear cache & reset Clear cache and clear data on your Android TV device. Perform a power reset on the TV and audio system: Turn off the TV and the audio system. Disconnect the power cords (mains lead) and the HDMI cable from both the TV and audio system.
How do I get my 5.1 surround sound to work?
Here's how to do it:Right-click on the speaker icon on your taskbar and select Sounds.Go to Playback tab.Right-click on your speakers and select Set as Default Device.Select your speaker by clicking on it once and click Configure.Here, pick 5.1 Surround from the dropdown menu under Audio channels and click Next.More items...•
How do I turn on surround speakers?
Setting Up and Testing Surround SoundLeft-click on the speaker icon in the notification area in the Windows taskbar.Select the name of the currently active audio device above the volume slider.From the pop-up list, choose your surround sound audio device.
How do you test rear surround speakers?
First, right-click the speaker icon in your taskbar and select “Sounds” from the menu that pops up. (You can also open the Control Panel and click Hardware and Sound > Sound.) In the window that appears, choose the “Playback” tab, then select the surround sound output device you'd like to test from the list.
Why is my sound bar not working with optical cable?
The optical cable isn't securely connected. The optical cable may be faulty. Your TV isn't updated with the latest software version. The connected third-party sound bar, or home theater system may not be compatible with your TV.
Is optical better than HDMI?
If you're looking for the best audio quality, HDMI is your choice. While an optical cable can still pass surround sound and super high-quality audio, thanks to the added bandwidth in the latest HDMI versions (2.0) you'll be able to pass higher resolution and audio.
What cable do I need for HDMI ARC?
To connect your TV with an ARC enabled speaker, make sure that you are using an HDMI cable 1.4 or higher. The HDMI-ARC functionality is only available through the specific port on the TV or One Connect Box, and the external speakers need to be compatible.
Why won't my TV play sound?
Whether it's incorrect settings or the wrong HDMI® input, there are several reasons why your TV may stop playing sound. Asurion Experts come across these issues the most: 1 Extremely low or muted volume on the TV or external speakers 2 Sound settings that are incorrectly configured 3 External speakers or soundbars that aren't properly connected 4 Media devices like the receiver, DVD player, or gaming console that aren't connected to the TV, due to unhooked cables, ports, or misconfigured settings 5 Hardware failure of the TV's internal components, external speaker, or media devices
Why is my TV volume low?
Extremely low or muted volume on the TV or external speakers. Sound settings that are incorrectly configured. External speakers or soundbars that aren’t properly connected. Media devices like the receiver, DVD player, or gaming console that aren’t connected to the TV, due to unhooked cables, ports, or misconfigured settings.
What does "TV channels" mean?
If by 'TV channels' you mean the output from the set top box then it's just in a different place. Rather than being on it's own input on the TV you should set the TV to the same HDMI input you use for DVDs and then change sources on the receiver to swap between the DVD and set top box.
Can you connect Denon TV to receiver?
Your Denon has audio and video pass through when the receive r is in standby which means you can connect the set top box directly to the receiver via HDMI. This means that you can watch the set top box without having to have the receiver in full operation.
Do I need a receiver for surround sound?
You would need the receiver on for surround sound. It's just a more convenient and neater way of connecting a set top box to the TV and a receiver by a single HDMI cable and removes the need for an optical cable. One less HDMI cable going to the TV.
How to uninstall audio drivers?
Right-click on the installed devices one by one, and click Uninstall. Click OK in the Confirm Device Uninstall dialog. After uninstalling the old device drivers, click on Scan for hardware changes from the Action tab. Windows 10 will try to automatically install the drivers for your audio devices at the next reboot.
Can you get sound from front speakers?
Users are getting basic sound from front speakers; however, they are not getting any sound from rear speakers. Usually, the issue is prevalent in systems having Realtek’s 5.1 sound card. Because the Realtek’s 5.1 sound card is working properly in Windows 7 and 8.x, users are looking towards Microsoft for the solution to this issue.
Is surround sound broken in Windows 10?
However, Microsoft has still not provided a fix. Update: After more than two years, the surround sound is still parti ally broken in Windows 10. Even if fixes were implemented on builds 10586.1 and build 10586.3, the issue still partially remains.
Is there a patch for 5.1 surround sound?
With the new sound technologies like Dolby Atmos and Sonic, Microsoft is unlikely to ever release an official patch for the 5.1 surround issue for Windows 10. Microsoft is once again using planned obsolescence to force consumers into migrating to Sonic and Atmos.
